EXHIBIT B Euna Solutions Vendor Registration and Submission Instructions 04062026.pdf
PDF 2 MB Posted
- Solicitation number
- RFP-127895
- Issued by
- Newport News City, Nathalie CDP, Virginia
About this file
This document is Exhibit B to a vendor solicitation for Euna Solutions procurement platform services, providing comprehensive vendor registration and submission instructions for state and local contract opportunities. The guidance applies to organizations utilizing the Euna Procurement (Bonfire) platform for managing solicitations. The document outlines the complete vendor onboarding process, including account creation through the procurement portal, email verification, password establishment, and organization joining or creation procedures. Vendors must complete their vendor record by filling all required fields marked with red asterisks, selecting applicable vendor types, completing custom fields associated with those types, and uploading required documentation with specified expiration dates. The registration process concludes with the addition of commodity codes for bid matching purposes. No specific response dates, site visits, bidder meetings, award dates, or contract terms are detailed in this instructional exhibit.
The document functions as a procedural guide rather than containing pricing, set-asides, or funding information. It provides detailed instructions for vendors to navigate the Submission Builder interface, upload required submission documents and files, complete questionnaires and bid tables using downloaded templates, and finalize submissions prior to project deadlines. Maximum file size limits of approximately 1,000MB per file apply to all uploads. Vendors may revise finalized submissions only before project closure by un-submitting and re-uploading modified files. Technical support is available from Euna Solutions' support team Monday through Friday from 8:00 am to 8:00 pm Eastern Time via email at support.bonfire@eunasolutions.com, through the Euna Solutions website, or through the organization portal's help resources. The document emphasizes that all submission changes must be completed and resubmitted before the project deadline, as incomplete submissions will not be accepted.
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EXHIBIT B
Vendor Registration
Vendor Submissions with Solicitation Builder
Creating and Uploading a Submission
Technical Support
Vendor Registration
Account Creation
Start your Account Creation by navigating to the Procurement Portal of the organization you'd like to register with. Then, click on the Register button at the top right corner.
If you do not have a specific portal you wish to register on, you can register via our Global Demo Portal or directly on the Euna Supplier Network.
NOTE: The Global Demo Portal can be used for registration and adjusting your Global Vendor Settings.
However, you will not see any Public listings of bids within this portal.
Enter your account information:
http://global.bonfirehub.com/ http://global.bonfirehub.com/ https://vendor.bonfirehub.com/
You will be required to enter your First and Last names, as well as your business email address (twice).
This will trigger the email verification process.
Next, navigate to your email client inbox.
NOTE: If you don't receive this email in 5 minutes, please see our article: Why am I not receiving emails?
https://procurement-help.eunasolutions.com/hc/en-us/articles/48758967225619
After the confirming your email, you will be directed to complete your registration by setting a password and logging in.
After creating your password, you can join or create an organization. There are three options you might encounter in this stage, depending on how a Vendor Organization admin has set up their profile:
• Search for an organization (Vendor Registration Settings > Domain Discoverability) - if the Vendor admin has enabled organization search, the organization name will appear when you search.
• Enter your business email (Vendor Registration Settings > Domain Matching) - if the Vendor admin has enabled domain matching (and your domain matches the organization's) you will be able to find the organization on the dropdown.
You also have the option to Create a new organization by clicking on the Create organization button.
https://procurement-help.eunasolutions.com/hc/en-us/articles/48824212216979 https://procurement-help.eunasolutions.com/hc/en-us/articles/48824212216979
If you choose to join an existing organization, a request is sent to the vendor organization admin. They must approve the request before you can be part/access this organization.
Note: You can always proceed with a submission if needed. You will go through the full registration process to allow you to submit. If the admin approves your request after this, your organization will be merged with the one you requested, your information will be brought over (as outlined in the process above - Merging Vendor Organizations).
Account Confirmation
After creating your password you'll continue to the Registration screen and can complete Step 1 by accepting the Privacy Policy and Terms of Service.
https://procurement-help.eunasolutions.com/hc/en-us/articles/49031061295379
Account Information
You can now fill out further information to add to your Vendor Record:
NOTE: Be sure to fill out all the fields marked with a red asterisk otherwise you will not be able to complete your registration.
If the organization you're registering with has set up Vendor Types, you will also be able to select and self-identify which Vendor Types you belong to. You can select more than one Vendor Type if more apply.
If the organization has also set up Custom Fields in association with a particular Vendor Type you've selected, you will see an additional tab populate labeled Custom Fields, which is located next to the Profile tab:
Within the Custom Fields tab, you will see any sections that you will need to complete based on the Vendor Types you selected:
Once you fill out the necessary information, the orange Incomplete status will update to a green Complete status. You can then click Save and then Continue to Step 3: Documentation.
Documentation
For this step, you will be presented with any Documentation the Buyer requires you to upload as part of the Vendor Types you have selected.
NOTE: If no documentation is required and you see a message that says, "There are no Requested Documents at this time", you can proceed to the next step by clicking it on the left sidebar.
Some documentation may have a template attached, which you can click on the download icon to retrieve and fill out:
Once you have the correct documentation you'd like to submit, click the Upload File... button in the same box as the slot you wish to upload to.
You will be prompted to choose the file you wish to upload as well as select an expiration date if required by the organization. As a vendor, you will receive notifications when a requested document is expiring or has expired.
NOTE: You will receive email notifications for documents that are expiring within 30 days as well as for documents that have already expired. This notification will be sent out every 15 days. If you accidentally select the wrong expiration date when you upload a file, you can change this by clicking on the file slot, deleting the document and then re-uploading the document again:
Once the file has been uploaded, the red status button will turn green and you will be able to move to the final registration step:
Commodity Codes
Commodity Codes are used for classification purposes. If they are listed as "Optional" in the sidebar, then you only need to add codes if you are interested in being matched to future bid opportunities.
The type of code set being used is determined by the purchasing organization you're registering with.
The code set being used will be displayed above the search bar text box (to the left of Keyword). You can search for codes using keywords or browse the table freely. Click Add next to the code you'd like to add. Codes added to your profile will appear in blue boxes at the top of the page; you can hover your cursor over each to see what the code is for.
For more information, please see our Quick Guide to Commodity Codes for Vendors and our How do I add or delete Commodity Codes on my Vendor Record? page.
https://procurement-help.eunasolutions.com/hc/en-us/articles/49039841284499 https://procurement-help.eunasolutions.com/hc/en-us/articles/48827165903891 https://procurement-help.eunasolutions.com/hc/en-us/articles/48827165903891
Registration Complete
Once you have completed all of the steps and a green checkmark appears to each step in the sidebar, you will see a green Success! message:
Congratulations! You have completed the registration process and can now download documents.
Vendor Submissions with Solicitation Builder Creating and Uploading a Submission
This section will walk you through the process of submitting a digital submission directly on Euna Procurement.
• Accessing the Opportunity
• Navigating the Opportunity
• Project Details & Important Events
• Supporting Documentation and the Bid Document
• Messages
• Uploading your Submission with Submission Builder
• Working with Questionnaires
• Working with BidTables
• Completing Your Submission
• Revising Your Submission
Accessing the Opportunity
Log into your Euna Supplier account to access the opportunity and begin preparing your submission.
Click on View Opportunity for the project you are looking to bid on.
https://procurement-help.eunasolutions.com/hc/en-us/articles/48472222760979-Vendor-Submissions-with-Solicitation-Builder#h_01KFNS0PQJ458RJW42KPMC7HR3 https://procurement-help.eunasolutions.com/hc/en-us/articles/48472222760979-Vendor-Submissions-with-Solicitation-Builder#h_01KFNS0PQKY5V03KZP79DTGZV4 https://procurement-help.eunasolutions.com/hc/en-us/articles/48472222760979-Vendor-Submissions-with-Solicitation-Builder#h_01KFNRDB43E3B63GKQN51XHV4X https://procurement-help.eunasolutions.com/hc/en-us/articles/48472222760979-Vendor-Submissions-with-Solicitation-Builder#h_01KFNRDB466V4WBDY2Q534RW6Y https://procurement-help.eunasolutions.com/hc/en-us/articles/48472222760979-Vendor-Submissions-with-Solicitation-Builder#h_01KFNS0PQPT1ZDJ7V3TDWEDPWX https://procurement-help.eunasolutions.com/hc/en-us/articles/48472222760979-Vendor-Submissions-with-Solicitation-Builder#h_01KFNS0PQQZB6RCQV97HSA2B8S https://procurement-help.eunasolutions.com/hc/en-us/articles/48472222760979-Vendor-Submissions-with-Solicitation-Builder#h_01KFNS0PQQTSWWK4QS99T1QYYH https://procurement-help.eunasolutions.com/hc/en-us/articles/48472222760979-Vendor-Submissions-with-Solicitation-Builder#h_01KFNS0PQRKCPCVXYMH117SAA1 https://procurement-help.eunasolutions.com/hc/en-us/articles/48472222760979-Vendor-Submissions-with-Solicitation-Builder#h_01KFNRDB4D1775PQ0BR5QCQ968 https://procurement-help.eunasolutions.com/hc/en-us/articles/48472222760979-Vendor-Submissions-with-Solicitation-Builder#h_01KFNS0PQSXDXDSM57JFG4RVMK
Public projects will appear under Open Public Opportunities. If you received a direct email invitation from an organization, those opportunities would appear under My Opportunities.
NOTE: Invite-only projects are only valid for the email that received the invitation. Private projects can be accessed via the private encrypted link or under My Opportunities if you are directly invited.
Navigating the Opportunity
Now that you have access to the opportunity, review the Project Details to get the full scope of the project. The Project Details outlines important information such as deadlines, downloadable documents, and mandatory information needed to complete your submission.
Project Details & Important Events
Under Project Details you’ll be able to view key project information and important dates. These include:
• Project Name
• Project Reference Number
• Department (if applicable)
• Type
• Status (Open, Evaluating, Awarded, Complete, Cancelled)
• Project Open Date
• Questions Due Date (if applicable)
• Project Close Date
• Days Left
• Custom Project Fields (if applicable)
• Project Description
Deadlines and additional events (if applicable) will also fall under Important Events:
Supporting Documentation and the Bid Document
Downloadable documents provided by the Buyer are available under Supporting Documentation. This section includes pertinent information for the corresponding opportunity, such as specifications, appendices, addenda, and the Bid Document. To download any documents, simply click on Download in the far-right column, or click Download All Files to download all available documents at once.
The Bid Document, usually shown at the top, and with both View and Download buttons, represents what buyers require you to provide for your submission.
Click Download for a PDF copy of the Bid Document, then click View to preview the solicitation and your submission experience.
Messages
The Messages section includes communication tools that allow Buyers and Vendors to communicate directly in Euna Procurement. The Public Notices tab acts as a bulletin board where Buyers can issue changes or new information about the project. If there are numerous public notices, you can use the Search bar to search for keywords and filter down your results.
If the project has enabled the Vendor Discussions or Public Q&A features, this is where you can directly message the Project Owner up until the Questions Due Date. You can begin a new conversation by clicking the Start a new Vendor Discussions button. If you would like more detailed instructions, check out our article: How do I contact the Project Owner?
Uploading your Submission with Submission Builder
Once you are ready to start uploading your Submission Package, navigate to the project’s Opportunity page, then scroll down to the bottom of the page to view the Submission section. You can choose to Preview Submission to see what all the requirements are, or Prepare Your Submission to start uploading!
Clicking Prepare Your Submission will launch the Submission Builder, which guides you through the submission and upload process.
Below, you’ll see a visual overview of Submission Builder. On the left, you’ll see each part (all Sections and Groups) of the Submission. Click on a Section to navigate to it, or simply start with the first Section.
Documents associated with a Section are attached (ie. Attachments (Documentation) shown below) to that Section.
Note that any Required slots are marked with a red asterisk and have a * Required label.
To upload files to an upload slot, first identify what type and quantity of files are permitted. In the below example, the Technical Proposal is Required (indicated by the red asterisk), accepts PDF files only, and accepts multiple files.
Drag and drop your Submission file in, or click browse files to select your file. If you’ve uploaded a file in error, delete it from your Submission by clicking the Trash icon.
Once you’ve uploaded your documents/files and are ready to proceed, click Continue to move to the next Section. Completed Sections are marked with a green checkbox.
Working with Questionnaires
Questionnaires in Submission Builder can be downloaded by clicking the Download button. Once the file is ready to be uploaded, you can drag and drop the file into the Questionnaire’s upload slot, or click browse files to select your file. Completed and uploaded Questionnaire files will display under the upload slot. If you uploaded a Questionnaire in error, you can delete it by clicking the Trash icon.
Please see our Filling Out a Questionnaire Template article for more details regarding completing Questionnaires.
Working with BidTables
Excel-based BidTables can be accessed in the same way as Questionnaires. Download the BidTable template by clicking the Download button, and when completed, upload the BidTable template file by dragging and dropping the file into the upload Slot, or by clicking browse files and selecting your file.
Please see our Filling Out a BidTable Template article for more information.
Browser-based BidTables work similarly to our previous in-browser experience. For more information, please see our guide: How do I fill out an inline BidTable? (Browser Submission Type) https://procurement-help.eunasolutions.com/hc/en-us/articles/48608745851283 https://procurement-help.eunasolutions.com/hc/en-us/articles/48623125756947 https://procurement-help.eunasolutions.com/hc/en-us/articles/49039614278291
Completing Your Submission
Once you have uploaded or completed all required slots, you’ll be able to proceed to Review. If you are ready to complete your Submission, check the box by I understand that I can’t change any of the submission details or documents once the project closes, then click Submit & Finalize My Application.
Once you’ve clicked Submit & Finalize My Application, the page will refresh to show your Submission confirmation. You can choose to Resend Email if you want another copy of your emailed Submission Receipt, start an alternate submission (if available), or Download Submission for a copy of your Submission Package.
Revising Your Submission
NOTE: Submissions can only be revised prior to the project’s deadline. Once the project has closed, no changes can be made to your submission.
If changes are made to the project prior to the project’s close date, or if you’ve identified that you want to make changes to your submission files prior to the project’s close date, you can revise your submission to include new or edited data or documents. If you’d just completed your Submission, you can click the Unsubmit Application button to undo your Submission, and proceed with additional changes. Once completed, you can resubmit your Submission.
If you have navigated away from your Submission and want to return to it to make changes, start by navigating back to the portal where you created your submission. Log in, click Submissions (located by Portal towards the top left), then Completed. This will display a list of all submissions you have completed on this portal. Identify the submission you’d like to revise, then click the View button at the end of the row. This will bring up a preview of your Submission in Submission Builder.
Click Unsubmit Application to return your Submission to an editable state.
NOTE: You must complete any edits prior to the project’s Close date and time. Submissions which have not been finalized at the time of the project close will not be accepted.
Once you have completed making your edits, click Submit & Finalize My Application to resubmit your Submission.
What is the Maximum File Size I can upload?
The maximum file size, regardless of file type, is ~1000MB (1GB) per file. This applies to all areas where files can be uploaded in Bonfire - Internal files, Public files/Supporting documentation, Public Notices/Q&A messages files, and submission files.
For example, if your submission has 10 files that are each 1000mb, you will be able to upload all 10 as part of your submission.
Creating and Uploading a Submission This section will walk you through the process of submitting a digital bid directly on Bonfire.
Accessing the Opportunity
Log into your Bonfire Vendor account in order to access the opportunity and begin preparing your submission.
Click on View Opportunity for the project you are looking to bid on. Public projects will appear under Open Public Opportunities. If you received a direct email invite from an organization, those opportunities will appear under My Opportunities.
NOTE: Invite-only projects are only valid for the email that received the invite. Private projects can be accessed via the private encrypted link or under My Opportunities if you were directly invited.
Navigating the Opportunity
Now that you have access to the opportunity, review the Project Details to get the full scope of the project. The Project Details outlines important information such as deadlines, downloadable documents, and mandatory information needed to complete your submission.
Project Details & Important Events
Here you will see key info such as the project's Open Date, the Questions Due Date (if the Organization is accepting questions via Bonfire's Opportunity Q&A feature), and the project Closing Date.
Deadlines and additional events (if applicable) will also fall under Important Events.
Supporting Documentation
Downloadable documents provided by the Buyer are available under Supporting Documentation. This section can include pertinent information for the corresponding bid, such as bid specifications, appendices, addenda, and so on. To download any documents, simply click on Download in the far right column, or click Download All Files to download all available documents at once.
Requested Information
This section outlines the documents you will need to upload as part of your bid package, the corresponding file type, and number of files you are permitted to submit. If the project requires a BidTable or Questionnaire you can download the templates under this section. BidTables and Questionnaires will have a Download button under the Actions column.
Messages
The Messages sections includes communication tools that allow Buyers and Vendors to communicate directly in Bonfire. The Public Notices tab acts as a bulletin board where Buyers can issue changes or new information about the project. In the event that there are numerous public notices, you can use the Search bar to search for keywords and filter down your results.
If the project has enabled the Vendor Discussions or Public Q&A features, this is where you can directly message the Project Owner up until the Questions Due Date. You can begin a new conversation by clicking the Start a new Vendor Discussions button.
Uploading Your Submission
To begin uploading your submission, navigate to the Submissions section (which you will find at the bottom of the page). Click on Prepare Your Submission to begin the upload process.
This will direct you to the Complete Your Submission page. You will see the current time, the closing time, and a numeric value for days remaining. You will also see your information below, which you can change at any time by clicking Edit Contact Info.
Step 1: Provide Submission Information
Upload your files for the corresponding Requested Document by clicking Upload File. Ensure that you have the correct file type and template (if applicable).
When uploading a BidTable or Questionnaire, ensure that your file matches the most up-to-date template provided by the Buyer. You can download BidTable and Questionnaire templates at this stage by clicking on the download icon.
NOTE: Uploading an incorrect template will result in errors and will prevent you from completing your
If a Requested Information slot is denoted by Data Type, fill in the information according to the corresponding Data Type (ex. Numeric, Text, True/False, and/or Yes/No).
Once you have uploaded all your documents and inputted your information successfully, you will receive green validation circles (found to the left of each Requested Information). If you still receive red validation circles, please review the corresponding error messages and update your information accordingly.
Step 2: Submit & Finalize
Check mark "I understand that I can't change any of the submission details or documents once the project closes." and click on Submit & Finalize My Submission.
Submission Receipt
Upon completion, you will be directed to your Submission Receipt. This provides a comprehensive breakdown of all the information from your submission (a Submission Receipt will be sent to your email as well). This is where you can download a copy of all your submission files. If you did not receive this email, you can click Send Email at the bottom of the page to have it re-sent.
By scrolling down, you will see a number of options on this page. You are given the option to Return to Portal Listing, and view more bid opportunities; Provide Feedback to Bonfire Support regarding your submission experience, or revise your submission to go back and make changes.
If you need to revise your submission, remember that you will need to re-submit and finalize your submission for it to be considered; past submissions that have been un-submitted will not be reviewed by the Buyer.
NOTE: You can revise a submission as long as the opportunity is still open.
What is the Maximum File Size I can upload?
The maximum file size, regardless of file type, is ~1000MB (1GB) per file. This applies to all areas where files can be uploaded in Bonfire - Internal files, Public files/Supporting documentation, Public Notices/Q&A messages files, and submission files.
For example, if your submission has 10 files that are each 1000mb, you will be able to upload all 10 as part of your submission.
Can I revise my submission?
The answer to this question will depend on whether your submissions have been Finalized or not; in both cases the project must still be in the Open stage (i.e., accepting submissions) in order for a vendor to change their submission.
Submission Not Finalized
If your submission hasn't been finalized simply click the trashcan icon in the file that you need to replace:
You can then upload the correct file in the appropriate upload slot.
Submission is Finalized
If you've finalized a submission and would like to change the files you've uploaded, you may do so if the project deadline has not passed using the following instructions:
1. Make sure you are logged in using your email and password. If you're not, you can click on the Log In /Register link in the top right corner of the Portal).
2. Once logged in, click on the Submissions link at the top of the page.
3) Once you're on the Submissions page, click on the Completed tab. Next to the submission that you would like to un-submit on, select Actions and then View to view the submission receipt.
4) Once on the receipt page, scroll down to the bottom of the page and click the link to un-submit your
NOTE: Un-submitting your submission will make it seem as if your submission was never made at all!
Please ensure that you un-submit with enough time to finalize your re-submission.
After you un-submit you will have the opportunity to make edits to any current files/submission data and upload additional files (if required).
NOTE: When re-submitting, you do not have to re-upload ALL files. You will only have to upload for the files/data you wish to change.
Once you're finished revising your submission, click Submit & Finalize again before the project deadline or else your submission will remain as a Work-In-Progress. When you submit again, you will receive a new email confirmation receipt with a new confirmation number.
How do I contact Technical Support?
Euna Procurement (Bonfire) Support Team is available from 8:00 am to 8:00 pm ET Monday to Friday, excluding statutory holidays. On holidays that are not statutory in both Canada and the US, we operate with a skeleton staff - we're still available to help you, but we might not be as quick as we usually are!
If you need assistance after hours, our Knowledge Base is here to help! If your question wasn't answered using resources on our Knowledge Base, someone will get in touch with you the following business day.
There are multiple ways to contact Technical Support:
• From Our Website
• Your Organization Portal
You can contact Bonfire Support directly by emailing us at support.bonfire@eunasolutions.com.
Website
You can find Technical Support contact information on our website, https://eunasolutions.com/ by following these steps:
1. Navigate to the website
2. Scroll to the bottom
3. Click on Support, located under the Platform header
4. Click on your desired product line
5. Click Submit A Support Case
Your Organization Portal
Once you are on an Organization home page, you can select the Purchaser Help Center link located at the bottom of the screen:
https://procurement-help.eunasolutions.com/hc/en-us/articles/49486577751827-How-do-I-contact-Technical-Support#h_01KGG12CNEAW5NM4V1CEXC8F7D https://procurement-help.eunasolutions.com/hc/en-us/articles/49486577751827-How-do-I-contact-Technical-Support#h_01FKH1J83VEQQ4PVFM9VGXVSYW https://procurement-help.eunasolutions.com/hc/en-us/articles/49486577751827-How-do-I-contact-Technical-Support#h_707d591a-7004-491c-b94a-338a350581ff mailto:support.bonfire@eunasolutions.com https://eunasolutions.com/
This will take you to a page where you can access our Client Hub (Knowledge Base) or email our support team for further assistance.
Your Organization Portal - Other Resources
The help button holds a variety of resources such as access to both our knowledge bases (Purchaser and Vendor), our training program which allows you to register for upcoming free webinars, announcements that provide news on what is coming and what has been updated and finally product feedback.
| Vendor Registration |
| Vendor Submissions with Solicitation Builder |
| Creating and Uploading a Submission |
| Technical Support |
| Vendor Registration |
| Vendor Submissions with Solicitation Builder |
| How do I contact Technical Support? |
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