Exhibit B - Cisco Customer Consent Form Summary

This is a Cisco Customer Consent Form exhibit related to the Florida Information Technology Division's procurement for Cisco SMARTnet Maintenance services. The form serves as a customer authorization document required by Cisco as part of the maintenance service agreement. The consent form establishes the contractual relationship between the customer (the State of Florida), Cisco Systems, and the authorized contractor providing SMARTnet maintenance support. The document outlines the customer's acknowledgment and authorization for Cisco to provide technical support, software updates, and hardware maintenance services for Cisco equipment covered under the SMARTnet program.

The form includes standard provisions for customer consent to Cisco's terms and conditions, service level agreements, and data sharing protocols necessary for the delivery of technical support services. This exhibit is a prerequisite document that must be completed and submitted as part of the bid response or contract award process, ensuring that all parties understand their roles and responsibilities in maintaining Cisco equipment and systems. The consent form establishes compliance with Cisco's requirements for warranty coverage, technical support access, and service delivery mechanisms throughout the contract term.