Exhibit_A_SOW_IFB.pdf

ASL Interpreting Services

PR259003

EXHIBIT A

SCOPE OF WORK

1. GENERAL SCOPE

Contractor agrees to provide American Sign Language (ASL) Interpretation, Translation, and Virtual services for individuals and staff at Porterville Developmental Center (PDC).

The ASL Language Interpreter(s) provided by the Contractor and assigned work at the facility shall carry out their assignments in accordance with policies and procedures of the facility, state laws, rules, and regulations, and in accordance with the direction of PDC’s Project Representatives or their designees.

2. PROJECT REPRESENTATIVES

The Project Representatives during the term of this Agreement will be:

Porterville Developmental Center

Client Services

Staff Services

Medical Services

Interpreting Services Name Phone Number Email

3. CONTRACTOR’S SUMMARY OF DUTIES

The Contractor shall be responsible for providing ASL Interpretation, Translation, and Virtual services for individuals and employees training, meetings, conferences, testing, court competency classes, on-site medical appointments, off-site medical appointments and any other services where interpreter services are needed.

Contractor shall provide ASL Interpreters that are proficient in interpreting the requested language to English and hold a valid and current certification of any of the following:

• Certificate of Interpretation

• Certificate of Translation and Interpretation

• Comprehensive Skill Certificate

Contractor shall provide proof that each Interpreter who will provide services to PDC is certified by submitting a list of ASL Interpreter names along with a legible copy of each ASL Interpreter’s current certification and membership cards upon request from PDC’s Project Representatives or their designees.

4. SUPERVISION AND DIRECTION

The ASL Interpreter(s) shall be under the direction of PDC’s Project Representatives or their designees and given their assignments one (1) week in advance.

The ASL Interpreter(s) shall participate in any of PDC’s safety measures or programs as may be required by PDC. This includes attending any and all related training or orientation to be scheduled by PDC. Interpreters are required to abide by all policies related to professional conduct at all times while interpreting.

5. INTERPRETATION SCHEDULE

Contractor shall provide ASL Interpretation up to, but not more than 40 hours per week, per interpreter, for up to 65 weeks, as requested by PDC’s Project Representatives or their designees. ASL Interpretation services shall be provided during the hours of 8:00 a.m. to 7:00 p.m. Monday through Friday excluding recognized State holidays. The ASL Interpreter(s) shall report to PDC’s Program Unit Supervisor upon arrival or departure to sign in and out of the facility prior to leaving grounds. The ASL Interpreter(s) will not perform services after hours, on weekends, or holidays without the express written consent of PDC’s Project Representatives, or their designees.

6. COURT COMPETENCY CLASSES

Court Competency classes are held Monday through Friday, from 8:45 a.m. to 3:45 p.m.

Client’s class schedule will be determined by PDC’s Individual Services Project Representative or their designee. Depending on coverage, Court Competency classes are subject to change.

7. OFF SITE MEDICAL APPOINTMENTS

The Contractor shall be responsible for communicating with the ASL Interpreter regarding off-site medical appointments. The ASL Interpreter shall meet at the prearranged date and time of the individual’s appointment. The ASL Interpreter is responsible for utilizing their own form of transportation for the appointment.

8. VIRTUAL INTERPRETATION

ASL Virtual interpretation services shall be provided by Contractor upon request from PDC’s Project Representatives or their designees. Contractor/Interpreter(s) will be given a 48-hour notice in which to set up and prepare for the virtual interpretation session. In case of an immediate need, PDC reserves the right to provide less than a 48-hour notice.

9. INTERPRETER IMMEDIATE REMOVAL

PDC may immediately remove any ASL Interpreter for any lawful reason that it deems adequate, provided that they shall first consult with the Contractor. However, if PDC determines that the continued participation of said ASL Interpreter would pose an immediate threat to an individual or the facility, PDC shall immediately remove the ASL Interpreter from PDC grounds prior to consulting with Contractor.

10. EMERGENCIES

All interpretation and translation emergencies shall be conducted virtually with 24-hour notice.

11. CANCELATIONS

PDC shall provide at least 24 hours’ notice of any cancelation. Contractor shall not bill for cancelled services. Contractor shall be paid for scheduled hours of service when less than 24-hour notice cannot be given.

12. SUPPLIES

Contractor will be responsible for all labor, travel, tools, materials, equipment, non-consumable supplies, and every other item of expense necessary to perform services within this agreement.

Contractor understands and agrees that PDC reserves the right to limit or restrict said equipment, including but not limited to, tools and communication devices that the ASL Interpreter(s) affiliated with this Agreement may bring on grounds. Upon notice by PDC, Contractor shall comply with all such limitations and restrictions.

13. TRAVEL COMPENSATION

Contractor shall be responsible for all transportation, travel and per diem expenses.

14. BREAK SCHEDULE

After 5 (five) hours of work, ASL Interpreter(s) are required to take an unpaid lunch break of at least one-half hour. In the event two (2) ASL Interpreters are working the same job, each must relieve the other for an unpaid lunch break. At no time shall the ASL Interpreter work through lunch or charge time for a “working lunch”.

15. QUALITY ASSURANCE AND FINANCIAL AUDITS/REVIEWS

PDC may monitor and evaluate services provided in fulfillment of the requirements of this Agreement to determine if PDC’s standards and departmental policies and procedures are being maintained. Such monitoring and evaluation may occur on a regular cycle or as deemed necessary by PDC’s Project Representatives or their designees. PDC retains sole and absolute discretion in determining any such evaluation schedule.

If it is found that any party fails to perform or is physically or mentally incapable of providing services as required by the Agreement, then that party shall not perform services for PDC. Payment shall not be provided for services deemed unacceptable by PDC’s Project Representatives or their designee.

16. CONTRACT EXTENSION

If necessary, to maintain continuity of care for the residents of the Porterville Developmental Center, the State retains the option to extend the contract for up to one

(1) additional year at the same rates as proposed in the solicitation.

17. TERMINATION

PDC may terminate the Agreement pursuant to section 7 of Exhibit C if the Contractor or its subcontractors fails to comply with a federal, state or local law and the noncompliance, based on the facts and circumstances, shall constitute a material breach of this Agreement under California law.