Exhibit_A_Scope_of_Sevices.pdf

EXHIBIT “A”

SCOPE OF SERVICES

Successful Respondent is to provide a fixed percentage discount price contract for supply and delivery of T-shirts, Polo shirts, Baseball Caps with screen print or an embroidered logo, and other various promotional items on an “as needed basis”.

The County makes no guarantee as to the volume of purchases annually. The approximate dollar amount of promotional products purchased by the County during the past year was $25,000. Approximate dollar values are given to aid vendors in responding to this solicitation but do not constitute an order. Orders will be placed by individual departments within the County.

Successful Respondent must submit a proof for approval before production of orders commences.

Products shall comply with the following specifications.

I. T-SHIRTS, POLO SHIRTS AND BASEBALL CAPS:

T-shirts (100% cotton, 50% cotton and 50% polyester including Small Youth up to XL Adult sizes various colors), adult size Polo shirts and adult Baseball Caps various colors with either an embroidered or silk screened County or custom logo that may include additional lettering some orders may require the shirts to be screen printed front and back or on the sleeve.

II. PROMOTIONAL ITEMS:

The Successful Respondent shall provide for a variety of promotional items for the County’s selection. The County has purchased various promotional items over the years such as but not limited to litter bags, bottle and can koozies, pens, pencils, floating key chains, brochures, magnet clips, rulers, mouse pads, and stress balls in assorted shapes, all with either an imprinted County logo or other designs and/or lettering.

II. PRICING:

The Successful Respondent shall provide a Single Fixed Percentage (%) discount off of the Successful Respondent’s national catalog(s)/website pricing. The percentage discount may include one (1) decimal point. Example: 25.7%. This discount shall be offered for all items listed in nationally established annual retail supply catalogs/website pricing. The Discount shall be firm for the initial term of the Agreement period.

IV. SETUP COSTS

The Successful Respondent shall be responsible for the setup of:

a. Screen-printing County and custom logos on shirts, hats and promotional items

b. Embroidery – includes digitizing and setting up custom and County logos

c. Screen Printing/Printing on Promotional Items

V. COUNTY LOGO

Estimated 2.7 inches but can vary depending on the product requested.

VI. SPECIAL CONDITIONS

a. ARTWORK – Pricing shall include screen-printing and embroidery on T-shirts and Baseball Caps. Samples of artwork for each item shall be submitted for review by the ordering department within one (1) week from the initial request for artwork, whether verbally initiated or in writing. The County reserves the right to accept or reject any artwork samples at its sole discretion.

b. All artwork resulting from the printing of the T-shirts, Polo shirts, Baseball Caps and Promotional Items shall become the property of the County and shall be delivered to the Purchasing Section upon request, completion or termination of the contract.

c. All garments must have a care label permanently affixed giving care instructions and must show the lot number, size, and fiber content.

d. If items are out of stock, substitutes of equal or greater quality may be presented along with the product specifications and must be approved in writing by the County.

VII. SHIPPING/FREIGHT

All prices quoted prior order placement shall include shipping/freight. Successful Respondent shall provide order confirmation with order timeframe and appropriate tracking to carrier links.

VIII. MANAGED ACCOUNT

Successful Respondent shall provide designated Account Representative to manage County accounts. Successful Respondent shall provide assurance of Citrus County brand control identity and logo control. Citrus County, Florida logo cannot be used without prior consent.

IX. INVOICES

All invoices for services shall be signed by the Contractor’s Account Representative and submitted to the requesting Department within 30 days of delivery of services and shall include, at the minimum, the following information:

● Contractor name

● Name of County Department and Requester

● Remittance address

● Federal taxpayer identification number

● Invoice date

● Invoice number

● County assigned Contract number RFP 26-057

● Form of payment Purchase Order number(s) or Credit Card Payment (last 4 digits)

● Services provided with supporting documentation providing details showing:

Name of catalog Set-up Fees/Screen Print Fee/Embroidery Fee (if any) Catalog price Quantity Ordered Discount applied Total Amount due

X. CUSTOMER SATISFACTION

Successful Respondent shall provide a guarantee/warranty policy on items purchased under this Agreement. Products deemed inferior, of poor quality, or unacceptable by the County shall be returned at no cost to the County and must be replaced with an acceptable product within 48 hours from the time of notice of unacceptability. This includes any items that have been recalled, misbranded, adulterated, or found to be unfit and could put the welfare and safety of users in any position deemed hazardous.