Exhibit 2-PastPerfQues-SEWP VI.pdf
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- Attached to
- SEWP VI DRAFT RFP- 80TECH23R0001 Federal contract opportunity
- Solicitation number
- 80TECH23R0001
About this file
This document contains a past performance questionnaire for a federal contractor providing information technology services and solutions to the National Aeronautics and Space Administration. The contractor being evaluated supported providing enterprise network communications, cybersecurity, data center operations, end user services, enterprise applications, web services, and other enterprise-wide IT functions. Services included network and infrastructure management, innovation efforts, information and data analytics, application development, cybersecurity architecture and engineering, and digital multimedia and technical communications. The evaluator provides ratings on technical performance, schedule adherence, cost management, and overall performance. Details include contract period and value, description of services provided, and performance ratings.
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PAST PERFORMANCE QUESTIONNAIRE INSTRUCTIONS
Instruction:
(TO BE COMPLETED BY THE OFFEROR AND VERIFIED BY THE EVALUATOR.)
Sections 1-3 provide for contract-related descriptive information and identification of the evaluator.
Section 4 lists the major work elements within our Statement of Work (SOW). Please provide your assessment of the “relevant experience” and “performance” associated with our SOW evidenced within the contract for which you are a reference. “Experience” means a contractor who has performed work in the specific SOW Element. “Did Not Perform” means that the specific SOW element was not performed under the contract.
(TO BE COMPLETED BY THE EVALUATOR.)
Section 5 evaluates the contractor’s technical, schedule, and cost performance and management.
(Additional pages may be used for comments if desired). If you cannot answer any questions, please circle “N/R” for Not Rated.
The following definitions are offered for your use in assigning a performance rating for each of the factors in Sections 5 and 6:
Very High
(VH)
The Offeror’s relevant past performance is of exceptional merit; indicating exemplary performance in a timely, efficient, and economical manner; very minor (if any) problems with no adverse effect on overall performance.
High (H)
The Offeror’s relevant past performance demonstrates very effective performance that would be fully responsive to contract requirements with contract requirements accomplished in a timely, efficient, and economical manner, for the most part with only minor problems with little identifiable effect on overall performance.
Moderate (M)
The Offeror’s relevant past performance demonstrates effective performance; fully responsive to contract requirements; and reportable problems, but with little identifiable effect on overall performance.
Low (L)
The Offeror’s relevant past performance meets or slightly exceeds minimum acceptable standards; adequate results; reportable problems with identifiable, but not substantial, effects on overall performance.
Very Low
(VL)
The Offeror’s relevant past performance does not meet minimum acceptable standards in one or more areas; remedial action required in one or more areas;
problems in one or more areas, which adversely affect overall performance.
N/R Not Rated
Section 6 provides for an evaluation of the contractor’s management of cost and award/incentive fee history.
RETURN THIS QUESTIONNAIRE TO : NASA IT Procurement Office BY TBD. Attn: Andrea Ross, Code HQ-LP013.
Greenbelt, MD 20771 e-mail: PastPerformance@sewp.nasa.gov
PAST PERFORMANCE QUESTIONNAIRE
1. Contract Information
A. Name of Company Being Evaluated: ______ _________________________
B. Address: _____________________________________________________________
C. Contractor Cage Code and/or DUNS number: ________________________________
D. Contract Number: _______________________________________
E. Contract Type: _________________________________________
F. Period of Performance (including options): From: ____________ To: _____________
G. Total Contract Value: _____________________________________
H. Award Information: Competitive: Yes_ No_ Basis of Selection: Technical___ Cost/Price___ Other (specify)______________________________
2. Description of Contract
Briefly describe the services provided under this contract:
During the contract performance being evaluated, this firm was the:
Prime Contractor____ Significant Subcontractor ____ Team Member ____ Other (describe)____________________________________________
Does a corporate or business relationship exist between the firm being evaluated and your organization?
Yes ___ No ___. If yes, please describe: ___________________________
3. Evaluator Information
Name: _____________________________________________________ Title: _______________________________________________________ Agency/Company: ____________________________________________ E-mail Address: _______________________________________________ Phone: ______________ Date Questionnaire Completed: _____________ Role in Program/Contract: ______________________________________ Length of Involvement in this Program/ Contract: _____________________
This form contains Source Selection Information when completed. See FAR 3.104. 9
SOW ELEMENT PERFORMED DID NOT
PERFORM
Identify training requirements, obtain, or develop training programs and conduct training for technologies, systems, applications, and products. This includes but is not limited to: IT workforce development and competency-based training;
training for personnel to ensure proper operation, maintenance, and testing of systems, applications, and products; training and knowledge transfer to technicians and other staff about services and associated products within the functional scope of the SEWP Contracts.
This form contains Source Selection Information when completed. See FAR 3.104. 11
PAST PERFORMANCE QUESTIONNAIRE
Section 6:
What is the Contract Value:
Initial Value Current Value Estimated Cost: $___________ $____________
Fee: $___________ $____________
Total Value: $___________ $_____________
What are the total contract expenditures to date (cost/fees to date based on invoices, reports, etc)?
What is the Annual Contract Value to Date (The current contract expenditures to date divided by the number of years of performance to date)?
For example (note, these example numbers may not relate to this specific procurement):
Assume your contract is a current five year contract, is still ongoing, and the latest cost report reflects a cost/fee of $43,500,000 through the first 2 years and 4 months (to date). In this example, current/total Contract Expenditures incurred to Date are $43,500,000 and associated period of performance for those expenditures, expressed in years, is 2.33 years.
Therefore, the Average Annual Cost/Fee Incurred to Date: $18,669,528 ($43,500,000/2.33 years)
Was there a cost overrun? Yes No If yes, please explain:
If this was an award fee contract, what are the individual and/or average ratings of performance by your organization? Please attach any available award fee letters or database entries.
Please comment on particularly strong/weak points of Contractor’s performance (technical, schedule, and/or cost). If the Overall Contract Performance Rating below is less than Very High, please provide some explanation in this section on why a higher rating was not provided.
This form contains Source Selection Information when completed. See FAR 3.104. 12
Overall Contract Performance Rating (circle one)
Very High High Moderate Low Very Low
If less than Very High Performance Rating, please explain:
Please add any other comments you may feel are pertinent.
Rater’s Signature Date
| Not Rated: |
| B Address: |
| C Contractor Cage Code andor DUNS number: |
| D Contract Number: |
| Contract Type: |
| Period of Performance including options From: |
| To: |
| G Total Contract Value: |
| Other specify: |
| Prime Contractor: |
| Significant Subcontractor: |
| Team Member: |
| Other describe: |
| If yes please describe: |
| Yes: |
| Name: |
| Title: |
| AgencyCompany: |
| Email Address: |
| Phone: |
| Date Questionnaire Completed: |
| Role in ProgramContract: |
| Length of Involvement in this Program Contract: |
| devices to Quantum Computing Servers Similarly the related storage technology: |
| switches routers concentrators and diagnostic tools Networking systems also: |
| This Technical Area also includes the full suite of Cloud Technology including: |
| This Technical Area includes peripherals accessories and other technology that support and complement the full implementation of ICTAV solutions Included in this group are display terminals and systems and other lowend client systems to allow user connectivity to a full range of computer systems scanners to allow inputting of information from hardcopy forms input devices such as sensors directly connected to computer monitoring systems This group also includes Multifunctional devices MFD which are single devices that serve several functions including printing scanning faxing and photocopying All forms of sensors and other data collection devices along with supporting accessories are included in this area: |
| This group consists of securityoriented technology needed to securely support a: |
| training maintenance etc While all services must have a product basis for the: |
| Manage a single endtoend service provisioning organization that combines and streamlines LAN and WAN communications services for both corporate and mission networks The enterprise model is to improve the planning and delivery of enterprisewide IT services and to obtain cost efficiencies resulting from the consolidated delivery structure Improve the consistency of infrastructure services built and operated in multiple locations eg LANs and WAN management to better enable intraagency collaboration user mobility and Cybersecurity Tasks defined at the task order level may include but are not limited to providing continuity of service for legacy custom data network solutions for pointtopoint network connections and pointtopoint copper and fiber optic circuits provide Corporate Network Services Corporate Voice Services Corporate Data Services Corporate Collaboration Services Corporate Management and Operations Mission Services Mission Management and Operations Customer Relationship Management Service Management Strategy Generation Cybersecurity Support Cable Plant Services and Unified Communications and Collaboration UCC: |
| Provide manage secure and maintain IT services across the AgencyEnterprise including but not limited to EndUser Compute Device Management EndUser Software Management Mobile Device Management Print Device Management MessagingCollaboration Infrastructure Services Enterprise Service Desk ESD Local Service Desks EndUser Standards and IT Security The types of support needed for the End User Services Program could include but are not limited to desktop engineering project management support transformation and operation support continual service improvement and communications and other program support functions: |
| effort to enhance the efficiency and effectiveness of the IT services Innovation is: |
| PERFORMEDsolutions that change andor enhance the services and result in additional Business andor IT value: |
| DID NOT PERFORMsolutions that change andor enhance the services and result in additional Business andor IT value: |
| Multiple Officewide Standardization of IT Service Management ITSM processes tools and the way services to improve IT efficiency effectiveness customer experience and reduce cost are delivered Support and enable the service delivery ITSM in order to support necessary integration and cooperation with other service delivery programs and contractors Utilize cloudbased platforms to provide end users with tools to submit and track service requests incidents and feedback take customer satisfaction surveys search the knowledge base and run reports: |
| Support Enterprise IT Services strategy which spans the following services Network Communications Cybersecurity support Data Center Enduser Services Enterprise Applications Web Services and other enterprisewide services Work within and proactively collaborate across independent Enterprise and nonenterprise service contracts to ensure integration of a seamless IT service delivery environment and capability across an agency The Contractor shall provide services that facilitate strategic decisions for an organization with respect to its current and future IT structure and program integration This includes conducting a systematic assessment and redesign of the key technologies business processes activitybased costing and organizational structures streamlining processes properly aligning the organization to reflect the way work is accomplished and deploying proven supporting technologies where appropriate The outcome of future studies and assessments may contribute to an overarching IT strategy aligned with business goals objectives and healthcare and benefits initiatives that leverage innovation to define new opportunities for success The outcome of studies and assessments may also serve as a critical input into designing a set of metrics which are measurable objectives related to the overall IT strategy and operations: |
| The Information and Data Analytics team is a virtually distributed hybrid team of analysts data scientists developers and technologists working together across an agency to rapidly prototype develop and deploy solutions to address the most pressing analytic challenges Provide support for IDAS including Data Science Data Modeling Big Data and Advanced Analytics Artificial Intelligence Machine Learning Methods and Practices to the Agency Support improving the use management and application of data by rapidly prototyping developing deploying and maintaining solutions to address the most pressing analytic challenges: |
| ENTERPRISEWIDE APPLICATION SERVICESSOFTWARE DEVELOPMENT: |
| PERFORMEDthey relate to the desktop native server web Cloud as a Service and mobile application environment support Application development may require expertise in various areas including but not limited to agile development practices front and backend development automated unitintegrationendtoend testing Continuous Integration and Continuous Deployment Application Programming Interface API development and documentation Cloud deployment Product management and strategy Visual design Building and testing publicfacing sites and tools etc: |
| DID NOT PERFORMthey relate to the desktop native server web Cloud as a Service and mobile application environment support Application development may require expertise in various areas including but not limited to agile development practices front and backend development automated unitintegrationendtoend testing Continuous Integration and Continuous Deployment Application Programming Interface API development and documentation Cloud deployment Product management and strategy Visual design Building and testing publicfacing sites and tools etc: |
| Cybersecurity standards architecture and engineering include assisting in designing and developing cybersecurity architecture and engineering in order to improve an Agencys cybersecurity posture take advantage of modern technologies such as cloud meet Federal requirements and enhance the user experience Cybersecurity and privacy services include providing services for continuous monitoring and threat detection incident response and management vulnerability management cyber forensics and analysis implementation of the National Institute of Standards and Technology NIST risk management framework and cybersecurity posture assessment: |
| ENTERPRISEWIDE DIGITAL MULTIMEDIA AND TECHNICAL COMMUNICATIONS SERVICES: |
| This category includes but is not limited to Agencywide Television and Broadcasting services Agency website and social media operations digital communications institutional audiovisual support publishing support and foundational work in graphic visual electronic and broadcast arts Provide multimedia and communication products systems and services to support meeting institutional programmatic and mission requirements eg still and motion imagery in support of center events multimedia engineering imagery acquisition and video operations in support of engineering analysis and mission operations: |
| This form contains Source Selection Information when completed See FAR 3104: |
| PERFORMEDinfrastructure services built and operated in multiple locations eg LANs and WAN management to better enable intraagency collaboration user mobility and Cybersecurity Tasks defined at the task order level may include but are not limited to providing continuity of service for legacy custom data network solutions for pointtopoint network connections and pointtopoint copper and fiber optic circuits provide Corporate Network Services Corporate Voice Services Corporate Data Services Corporate Collaboration Services Corporate Management and Operations Mission Services Mission Management and Operations Customer Relationship Management Service Management Strategy Generation Cybersecurity Support Cable Plant Services and Unified Communications and Collaboration UCC: |
| INNOVATION SERVICES: |
| effort to enhance the efficiency and effectiveness of the IT services Innovation is_2: |
| INFORMATION AND DATA ANALYTICS SERVICES IDAS: |
| The Information and Data Analytics team is a virtually distributed hybrid team of analysts data scientists developers and technologists working together across an agency to rapidly prototype develop and deploy solutions to address the most pressing analytic challenges Provide support for IDAS including Data Science Data Modeling Big Data and Advanced Analytics Artificial Intelligence Machine Learning Methods and Practices to the Agency Support improving the use management and application of data by rapidly prototyping developing deploying and maintaining solutions to address the most pressing analytic challenges_2: |
| APPLICATION SERVICESSOFTWARE DEVELOPMENT: |
| Perform assessment planning design development testing integration administration maintenance operational support decommission and documentation for new and existing applications defined at the order level for AgencyEnterprisewide Applications Track current technologies and trends as they relate to the desktop native server web Cloud as a Service and mobile application environment support Application development may require expertise in various areas including but not limited to agile development practices front and backend development automated unitintegrationendtoend testing Continuous Integration and Continuous Deployment Application Programming Interface API development and documentation Cloud deployment Product management and strategy Visual design Building and testing publicfacing sites and tools etc: |
| CYBERSECURITY SERVICES: |
| designing and developing cybersecurity architecture and engineering in order to: |
| continuous monitoring and threat detection incident response and management: |
| Evaluate recommend implement and support the Agencys adoption of various: |
| This category includes but is not limited to Agencywide Television and Broadcasting services Agency website and social media operations digital communications institutional audiovisual support publishing support and foundational work in graphic visual electronic and broadcast arts Provide multimedia and communication products systems and services to support meeting institutional programmatic and mission requirements eg still and motion imagery in support of center events multimedia engineering imagery acquisition and video operations in support of engineering analysis and mission operations_2: |
| Support the operation and maintenance of IT systems Operations and maintenance on IT systems include all software and hardware associated with mainframes clientserver webbased applications XYZasaService virtual desktop infrastructure and networking Operational Support includes Infrastructure Management Services IMS Configuration Management NetworkHardware Support Resource Management Backup and Recovery Management Installation Configuration and Tuning Electronic Software Licensing Services including license deployment management tracking upgrading etc System Management IT Operation and Maintenance Planning Data Quality Management Continual Service Improvement IT Infrastructure Optimization Hardware Asset Management Software Management Provide a full array of services staff and expertise to operate and maintain Service DeskHelp Desk Call Center functions Provide software system administration and operational support onsite or remotely as required Install new software releases to supported locationsfacilitiessites as required This may include but is not limited to individual computer and peripheral maintenance and deskside services: |
| both onpremises and in the cloud Database services include but are not limited: |
| PERFORM: |
| Quality of services and support provided: |
| Accuracy and timeliness of cost reporting: |
| Comment: |
| Comment_2: |
| Comment_3: |
| Comment_4: |
| undefined: |
| undefined_2: |
| undefined_3: |
| undefined_4: |
| undefined_5: |
| undefined_6: |
| Date: |
| Company Name: |
| yes: Off |
| Description of Contract: |
| DID NOT PERFORMinfrastructure services built and operated in multiple locations eg LANs and WAN management to better enable intraagency collaboration user mobility and Cybersecurity Tasks defined at the task order level may include but are not limited to providing continuity of service for legacy custom data network solutions for pointtopoint network connections and pointtopoint copper and fiber optic circuits provide Corporate Network Services Corporate Voice Services Corporate Data Services Corporate Collaboration Services Corporate Management and Operations Mission Services Mission Management and Operations Customer Relationship Management Service Management Strategy Generation Cybersecurity Support Cable Plant Services and Unified Communications and Collaboration UCC: |
| Contract Expenditure: |
| Annual Contract Value: |
| Group2: Off |
| Explain Overrun: |
| Award Fee: |
| Contractor Performance Comments: |
| Check Box11: Off |
| Check Box12: Off |
| Check Box13: Off |
| Check Box14: Off |
| Check Box15: Off |
| Text16: |
| Text17: |
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