Exhibit 2 - IS&P .docx

This is an Information Systems and Procurement (IS&P) exhibit document related to a HYCU Renewal contract opportunity in California. The document establishes the technical and operational requirements for the renewal of HYCU services, including specifications for system performance, data protection, and service delivery standards. The exhibit outlines the scope of work encompassing backup and recovery solutions, with detailed requirements for infrastructure compatibility, integration with existing systems, and support service levels. The contract specifies performance metrics for system availability, recovery time objectives (RTO), and recovery point objectives (RPO) that must be maintained throughout the contract term. Documentation requirements include regular reporting on system performance, capacity planning, and disaster recovery testing protocols to ensure continued operational readiness.

The document establishes pricing and service delivery terms for the renewal period, detailing the incumbent vendor's current service model and performance history with the California jurisdiction. Specific attention is given to funding mechanisms, with costs allocated from the state's IT operations budget and departmental cost-sharing arrangements. The exhibit identifies critical infrastructure dependencies, security requirements aligned with California state standards, and compliance obligations for data protection and privacy regulations. Renewal terms include specified annual pricing with predetermined escalation rates and maintenance windows for system updates and upgrades without service interruption.