Appendix A Rev. 6-6-2024 .pdf

Appendix A Rev. 6-6-2024 is a supporting document for the State of California's Request for Bid (RFB) for HYCU software licensing and support services renewal. The procurement seeks proposals for continuation of HYCU's data management and recovery platform, including licensing rights, maintenance updates, and comprehensive technical support services. The submission deadline is June 2, 2026. Deliverables include annual licensing fees, support and maintenance costs, and continued access to backup and recovery solutions with defined performance metrics for system availability, recovery time objectives (RTO), and recovery point objectives (RPO). Required qualifications for bidders include the ability to maintain specified service delivery standards, provide regular performance reporting and capacity planning documentation, and conduct disaster recovery testing protocols without service interruption.

The procurement includes provisions for Certified Business Enterprise (CBE) participation, with documentation required to validate minority-owned, women-owned, and disadvantaged business enterprise status for bidders seeking set-aside requirements and scoring preferences. HYCU is identified as the incumbent vendor continuing service provision under the renewal agreement, with the procurement remaining open to qualified alternative providers demonstrating comparable service capabilities. Prospective bidders must submit a Certificate of Insurance demonstrating appropriate coverage and compliance with California's insurance mandate requirements before contract execution. Evaluation criteria emphasize competitive pricing based on current market rates for HYCU licensing and support services, vendor performance history, and adherence to technical and operational requirements. Costs are anticipated to reflect competitive market pricing with predetermined annual pricing and escalation rates established within contract terms, allocated from the state's IT operations budget and departmental cost-sharing arrangements.