Exhibit 2 (cont.) Quality Assurance Plan (QUASP).pdf

PDF 78 KB Posted

Attached to
Tenkiller/Webbers Falls Refuse Federal contract opportunity
Solicitation number
W912BV21Q0029
Issued by
Department of the Army Corps of Engineers Engineering District Tulsa

About this file

This document contains a quality assurance surveillance plan and related federal contract opportunity for refuse pickup services. The quality assurance plan outlines performance monitoring and evaluation methods including inspections of deliverables, customer complaints, and surveys. Performance ratings are Excellent, Very Good, Satisfactory, Marginal, and Unsatisfactory. The federal contract opportunity is solicitation number W912BV21Q0029 for refuse pickup at Tenkiller Lake and Webbers Falls Lake Project areas. The NAICS code is 562111 and small business size standard is $41.5M. The contract will have a base period and four option periods awarded on a firm fixed price basis. Quotes are due January 25, 2021 and anticipated award date is January 29, 2021. The solicitation is issued via SAM.gov as a 100% small business set-aside. The previous contract was number W912BV-16-C-0020 for $259,987.

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Other files for this federal contract opportunity

Other files attached to Tenkiller/Webbers Falls Refuse, newest first.
File Type Posted
W912BV21Q0029.pdf PDF
Tenkiller Refuse Dumpster Locations.pdf PDF
Pricing Schedule.pdf PDF
Exhibit 1 Quality Assurance Report .pdf PDF
Appendix B Illustration.pdf PDF

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Text version

Q ua lit y

As su ra nc e Su rv ei lla nc e Pl an (Q

AS

P)

Re m ed y

Th e co nt ra ct or sh al l de ve lo p a pl an fo r re co ve ry

Co nt in uo us re vi ew u nt il pe rf or m an ce is sa tis fa ct or y or b et te r.

El ev at e to h ig he r l ev el o f co nt ra ct m an ag em en t i f ac tio ns fa il to re su lt in im pr ov em en t.

If th e ac ce pt ab le sc he du lin g le ve l f al ls be lo w

Sa fa ct or y, p ay m en ts ay be a ffe ct ed , a nd /o r a C ur e

N ot ic e an d/ or S ho w

C au se

Le tt er m ay b e iss ue d w hi ch re su lt in c on tr ac t te rm in at io n.

M et ho ds o f I ns pe ct io n an d

Fr eq ue nc y

Ea ch c at eg or y w ill b e ev al ua te d up on d el iv er ab le su bm iss io ns ac co rd in g to th e sc op e.

In sp ec tio ns w ill b e ba se d up on

G ov er nm en t t ea m m at es ev al ua tio n re po rt s, v er ifi ed cu st om er c om pl ai nt s o r 1 ec tio n m et ho d th ro ug h th e pe rf or m an ce p er io d.

U ns ch ed ul ed ec tio ns m ay b e pe rf or m ed a t an y tim e.

T he o ve ra ll pe rf or m an ra tin g w ill b e as sig ne d by th e Co nt ra ct in g O ffi ce r’ s

Re pr es en ta tiv e (C

O R)

Co nt ra ct or t ea m m at es in pu t a nd cu st om er in pu t-su rv ey s m ay a lso b e co ns id er ed a t t he d isc re tio n of th e

CO

R.

Q ua lit y

Le ve l

Ex ce lle nt

Pe rf or m an ce a nd p ro du ct s m ee ts c on tr ac tu re qu ire m en ts a nd e xc ee ds m an y to th e G ov er nm en t’ s be ne fit

Th e co nt ra ct ua l p er fo rm an ce o f t he e le m en t o r su b-el em en t b ei ng a ss es se d w as a cc om pl ish ed w ith fe or p ro bl em s f or w hi ch c or re ct iv e ac tio ns ta ke n by th e co nt ra ct or w as h ig hl y ef fe ct iv e.

N o im pa ct to p ro gr am s.

Ve ry G oo d:

P er fo rm an ce a nd p ro du ct s m ee ts c on tr ac tu qu ire m en ts a nd e xc ee ds so m e to th e

G ov er nm en t’ s be ne fit

Th e co nt ra ct ua l p er fo rm an ce o f t he e le m en t o r su b-el em en t b ei ng a ss es se d w as a cc om pl ish ed w ith so m e m in or p ro bl em s f or w hi ch c or re ct iv e ac tio ns ta ke n by th e co nt ra ct or w as e ffe ct iv e.

N o im pa ct to p ro gr

Sa fa ct or y:

P er fo rm an ce a nd p ro du ct s m ee t t he st an da rd ith fe w e xc ep tio ns

, r es ul tin g in m in im al d el

M ar gi na l:

P er fo rm an ce a nd p ro du ct s r es ul t i n m od er at e de la y or im pa ct to p ro gr

U at is fa ct or y:

P er fo rm an ce a nd p ro du ct s r es ul t i n un ac ce pt ab le (t he G ov er nm en t m ay in cu r a dd iti on al c os ts de la y or im pa ct to p ro gr

In su ff ic ie nt

Re st ro om su pp lie s a re n ot b ei ng p ro vi de d.

Pe rf or m

St da rd

Th e co nt ct ec ifi ca tio ns a pe or m ed w ith ou t ca us in g pr og ra m m at ic de la y to th e G ov er nm en t o r v io la tin g th e sc he du le p ro vi de d in th e co nt ra

Pe or m

O bj ec tiv e

Th e co nt ra or sh l c on du ta sk in g w th re fu rv ic e w or k sc he du le pr ov id ed th co nt ec ifi ca tio

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