Executive_Bus_Service_PWS_Final.docx

Performance Work Statement (PWS) For

Executive Bus Services

PART 1

GENERAL INFORMATION

1. Background: The Commander, Joint Forces Headquarters, National Capital Region, Military District of Washington (JFHQ-NCR/MDW) is responsible for Presidential State Funerals, Presidential Inaugurations, and other events across the National Capital Region (NCR). This contract is for Executive Bus Services. It is critical that the Contractor selected to perform these services has expert knowledge of NCR events and exercises, is capable of meeting the requirement and is able to do so at multiple locations throughout the continental United States on very short notice.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, tools, materials, supervision, and non-personal services necessary to perform Executive Bus Services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Period of Performance: The period of performance will be for a five (5) year period.

1.3 General Information

1.3.1 Quality Assurance: The government will evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.3.2 Recognized Holidays: Contractor shall be available to work all recognized holiday, as needed.

Inauguration Day (As Applicable)

1.3.3 Hours of Operation/Place of Performance: The Contractor shall be available to perform services on all days of the year to include weekends and Holidays.

1.3.4 State Funeral events may last up to 10 days. Rehearsals are often held late at night or very early in the morning with the majority of the ceremonies taking place during the day. In addition to the services provided in the National Capital Region, the Contractor shall simultaneously provide services at up to two (2) other locations. For this reason, the Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.

1.3.5 Support may be required throughout the continental United States, Alaska and Hawaii.

services will be executed primarily but not exclusively in and around the following cities/metropolitan areas: District of Columbia; Atlanta, GA; Columbus, GA; Little Rock, AR; Chicago, IL; Dallas, TX; Honolulu, HI; and New York, NY; Northern New Jersey; Palm Beach/Miami FL. Support will be required in two (2) to three (3) areas simultaneously. Details regarding reporting times and locations will be provided upon execution of the purchase agreement.

1.3.6 Support may be required in the National Capital Region during quarterly State Funeral exercises to maintain readiness. Support may be required in other cities/metropolitan areas where demise and/or interment may occur (IAW the list above) or military bases in or near those cities/metropolitan areas (within 50 miles) on an annual basis. Details regarding reporting times and locations for quarterly and annual exercises will be provided upon execution of the purchase agreement.

1.3.7 Support may be required in the National Capital Region during Presidential Inaugurations which may also include a rehearsal day. Buses may be used to move personnel from staging locations (Pentagon North parking lot or Joint Base Anacostia-Boling) to destinations within Washington D.C. Buses and drivers may be needed as early as 0100 on rehearsal day and/or inauguration day, which is always on 20 January.

1.3.8 Security Requirements: Contractor personnel performing work under this contract shall sign a confidentiality agreement with Joint Force Headquarters-National Capital Region (JFHQ-NCR) and will be required to pass a background check conducted by US Secret Service (USSS). These measures must be met at the time of the proposal submission and must be maintained for the life of the contract.

1.3.8.2 Base Access: Contractor personnel and property shall be subject to search and seizure upon entering all military bases and government facilities/grounds (e.g. US Capitol grounds) and upon leaving the confines of those bases, facilities, and grounds. Contractor personnel shall be properly credentialed and drivers must possess a valid driver’s license and proof of insurance. Contractor personnel shall carry credentials, driver’s license, and proof of insurance with them at all times during execution of this contract. The Contractor shall be responsible for ensuring that all Contractor personnel authorized to perform work under this contract obtain access to all event locations.

1.3.9 Badges: Credentialing badges will be issued by JFHQ-NCR prior to movement to the venue requiring credentials (e.g. US Capital grounds) and in accordance with the instructions provided by the JFHQ-NCR Provost Marshal’s office.

1.3.10 Special Qualifications: The Contractor is responsible for ensuring that all Contractor personnel possess the required license or certification to perform their assigned duties, and that all Contractor personnel have a copy of the required license or certification on them at all times during execution of this contract.

1.3.11 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer (KO), Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the KO will apprise the Contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.3.12 Primary Point of Contact (POC): The Contractor shall provide a POC who shall be responsible for the performance of the provided service or work. The name of this person and an alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The POC and alternate shall be designated in writing to the Contracting officer at least 24 hours after contract award.

1.3.13 Contracting Officer’s Representative (COR): The COR will be nominated by the requiring activity and appointed by the contracting officer by separate letter. A copy of the COR’s appointment letter will be sent to the awarded Contractor, identifying the designated duties and limitations of the COR. The COR is authorized to conduct oversight on any and all tasks or requirements and report observations to the Contracting Officer. The COR is not authorized to change any terms or conditions in the contract that pertain to cost, schedule, performance, quality, quantity, or other legal aspects of the resulting order.

1.3.14 Contract Manpower Reporting: The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for Executive Bus Services via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2020. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mill.

3.1.15 The Contractor shall not include their support of these events in any future marketing mechanisms.

PART 2

DEFINITIONS & ACRONYMS

NCR – National Capital Region

DoD – Department of Defense

IAW – In accordance with

PWS – Performance Work Statement

Contracting Officer’s Representative (COR): A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

Best Effort: That effort expended by the contractor to perform within the awarded ceiling price all work specified in this task order (TO) and all other obligations under this TO and the basic contract. This effort includes providing required qualified personnel, properly supervised, and following industry accepted methodologies and other practices. The effort is further characterized by operating at all times with the Government’s best interest in mind, using efficient and effective methods, and demonstrating sound cost control. The effort must be identical to the effort that would be expended if the contractor’s profits were dependent upon reducing costs while meeting the Government’s requirements in terms and quality and schedule. Failure to provide this required effort may result in the withholding of payment for hours expended that do not qualify as best effort or a reduction in the rate per hour to reflect decreased value of services received.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1. Services: The Government will provide the contractor with designated staging locations at the time specified by the COR. The Government will provide the Contractor with the approved routes.

3.1.1 Escort Officer: A military escort officer or federal law enforcement official provided by the Government may accompany some or all of the vehicles and drivers throughout the event.

3.2 Rehearsal facilities. The Government will provide the appropriate space and lighting (as needed) to facilitate the rehearsals that are conducted prior to ceremonies.

3.3 Meals. The Government will provide access to military or Government controlled dining facilities when access to commercial dining establishments is unavailable during execution of this contract. The Government may provide meals when access to commercial dining establishments is unavailable.

3.1 Due to the criticality of the timeliness in supporting this requirement, the following personnel are listed as key Government personnel supporting events the contractor may work closely with:

Michael D. Wagner – Chief of National Events Planning Thomas S. Hinds – NCR Operations Coordinator Lori L. Maldonado – National Events Planner Bradley S. Hancock – Director, J/G4

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2. Vehicles for a State Funeral, Presidential Inauguration, or other NCR Events and Exercises.

4.2.1 The Contractor shall provide up to 12 black 24-32 passenger Executive Mini-Buses with drivers for up to 10 days.

4.2.2 The Contractor shall provide up to 12 black Executive Limo Vans with drivers for up to 10 days.

4.2.3 The Contractor shall provide up to six (6) black Executive Motor Coach Buses with drivers for up to 10 days.

4.2.4 Vehicle Requirements

4.2.4.1 All vehicles must be in excellent operating condition with no visible damage inside or out.

4.2.4.2 All vehicles must have air-conditioning.

4.2.4.3 Vehicles shall not have any company identification on or in them.

4.3 Personnel.

4.3.1 The contractor shall provide qualified and licensed drivers for each vehicle.

4.3.1.1 Drivers must wear black suit, white shirt, solid conservative necktie, black shoes, black belt, and as necessary appropriate cold/wet weather gear (black overcoat/raincoat, scarf, gloves, shoe covers, etc.). If the driver is female and a skirt is worn as part of the black suit, the skirt must be below the knees.

4.3.1.2. Drivers must have radios with earpieces and microphones to enable contact during practices and movements.

4.3.1.3 Drivers supporting this contract will be available for all meetings, walkthroughs, rehearsals, and ceremonies as directed by the COR or designated Government Representative.

4.3.2 The Contractor shall provide up to three (3) consultants who shall be available as Team Leaders for the execution of this contract. Qualified consultants shall have experience working with US Secret Service and military ceremonial personnel.

4.3.2.1 The Contractor shall provide a Project Manager / or Team Lead, who shall be responsible for the performance of the provided service during execution. The Project Manager / or Team Lead and alternate(s) shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Project Manager / or Team Lead and alternate shall be designated in writing to the KO within 24 hours after contract award. The Contractor shall provide to the COR the phone number(s) to be reached at all times or the phone number of the Project Manager / or Team Lead in the event of an emergency.

4.3.2.2 Consultants supporting this contract will be available for all meetings, walkthroughs, rehearsals, and ceremonies as directed by the COR or designated Government Representative.

PART 5

SPECIFIC TASKS

5.1 Response: Contractor shall respond within two (2) hours of a request by the COR or Designated government Representative.

5.2 State Funerals

5.2.1 Vehicles and drivers will be required at multiple locations for State Funerals. A typical package will be two (2) Executive Limo Vans with drivers, two to four (2-4) Executive Mini-Buses with drivers, and two to four (2-4) Executive Motor Coach Buses with drivers. Vehicles and drivers may be needed for up to ten (10) days to support rehearsal(s) and execution.

5.3 State Funeral Rehearsals

5.3.1 Support may be required in the National Capital Region during quarterly State Funeral exercises to maintain readiness. Support may be required in other cities/metropolitan areas where demise and/or interment may occur (IAW the list above) or military bases in or near those cities/metropolitan areas (within 50 miles) on an annual basis. Details regarding reporting times and locations for quarterly and annual exercises will be provided upon execution of the purchase agreement.

5.4 Presidential Inauguration

5.4.1 Support may be required in the National Capital Region during Presidential Inaugurations which may also include a rehearsal day. Support may require six (6) black Executive Motor Coach Buses with drivers. Buses would be used to move personnel from staging locations (Pentagon North parking lot or Joint Base Anacostia-Boling) to destinations within Washington D.C. Buses and drivers may be needed as early as 0100 on rehearsal day and/or inauguration day, which is always on 20 January.

5.5 During execution of a US Secret Service Event or at the request of the KO/COR, vehicle exteriors shall be washed daily, and interiors shall be cleaned daily. All vehicles shall be fully fueled and ready to the execution of the event or training exercise.

5.6 When all the services or tasks are complete for an event, submit After Action Review (AAR) input to The COR using the AAR format provided by JFHQ-NCR at the time of the event.

5.7 Invoice: The contract shall provide an invoice for services no later than five (5) business days after completion of services.

PART 6

APPLICABLE PUBLICATIONS

There are no applicable publications.