RFI_REquirements.xlsx
XLSX spreadsheet 23 KB Posted
- Attached to
- Human Capital Analytics Software
- Solicitation number
- EXCH-NOV-2013-001
About this file
Excel Requirements for responses
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Human_Capital_Analytic_RFI.pdf |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Human Capital Analytics
| Please provide responses in column D. | |||
| Question | Response | ||
| 1 | Does your company have a General Services Administration (GSA) contract? | ||
| 2 | Do you currently have any other Government contracts? With whom? | ||
| 3 | Who are some of your customers? (e.g. Barney's, Macys, Federated, etc.) | ||
| 4 | What are the standard features and key benefits offered with your solution? | ||
| 5 | What additional features may be purchased and what advantages do these offer? | ||
| 6 | What is your experience with integrating your system with a customer's in-house database and multiple platforms? | ||
| 7 | Describe what your current customers are using your system to do---advanced analysis, predictive modeling, or other functions? | ||
| 8 | Explain how the administrator is able to configure and update content within the system. | ||
| 9 | How extensive are your solution integrations features? | ||
| a. | Which data sources do you integrate with? | ||
| b. | Can data sources and schema be easily changed? | ||
| c. | Does the solution offer a wide variety of integration including web services and messaging? | ||
| d. | Does the solution include tools to support extraction, transformation and load processes for data load? | ||
| e. | Can import processes be automated, including rules to test for exceptions? | ||
| f. | How can I export data to other analytic tools such as Excel? | ||
| g. | How do I import the initial data to get started? How does this differentiate from an incremental data load once the tool is operational? | ||
| h. | Do I own and control my data differently based on how the tool is hosting? | ||
| i | What is the average time to extract 100,000 lines and 1 Mil lines of three complexity levels processed data? (simple, medium, complex) | ||
| 10 | What is your solution architecture/type? | ||
| a. | Please order the solution types from lowest to highest price? | ||
| b. | How is the solution implemented for clients? | ||
| c. | What can I expect in the way of upgrades (Timing, challenges, risks)? | ||
| 11 | Do you provide implementation/configuration services? | ||
| a. | What is the average implementation timeline? | ||
| b. | Is implementation of solution considered simple or complex? | ||
| c. | Is there an additional cost for implementation/configuration. If so, how is it calculated? | ||
| d. | Can a third party provide configuration/implementation services? | ||
| e. | Who are your software partners and integrators? | ||
| 12 | Do you provide consultation regarding integration with various Human Resource Management Systems? | ||
| 13 | Have you acted as consultant to other retail firms to help procure Human Capital Analytics software? | ||
| a | What should a client look for in a Human Capital Analytics software consultant? | ||
| b. | Do you provide a thorough analysis of all aspects of the current system (hardware/software)? | ||
| c. | If so, when, and which clients? | ||
| d. | What services did you provide? | ||
| SUPPORT | |||
| 14 | Type of Support (options, pricing, technical or business) | ||
| a. | What kind of Support Level Agreement (SLA) do you offer? What is included and what would be included at additional cost? (e.g. Response time, Access method, VPN, Remote Desktop, WebEx, etc.) | ||
| b. | How are you rated by customers? Feedback? | ||
| c. | What are the support limitations? | ||
| d. | How far will you go to help me solve my technical problems and answer questions from my business users? | ||
| e. | What are the typical SLA support types and responses rates (Bronze, Silver, Gold) you offer retail customers our size ($10.3B >40K employees)? | ||
| f. | Do you have a support knowledge base/community forum or applications that are shared by customers? | ||
| 15 | Would you provide a dedicated full-time account manager to work with the Exchange Project Team on Human Capital Analytics software development and implementation, from start of project to "go live" date? | ||
| a. | What type of support do you typically offer during the first two months after "go live"? | ||
| b. | How many employees are needed during implementation and what skill sets must they possess? | ||
| c. | Do you provide a training package to the client that can be used to train new users of the solution? | ||
| d. | For a company of our size, how many Exchange employees are needed for operating the solution after go-live ? | ||
| USERS | |||
| 16 | Do you have both an enterprise license and individual user license available? Are the individual licenses named or concurrent? | ||
| 17 | How many concurrent users can be supported by your Human Capital Analytics software? | ||
| 18 | Provide any ROI information or success stories you have from clients that purchased your Human Capital Analytics software who have realized positive operational results in the years since implementation. | ||
| a. | Does your solution have the ability to assign user functions and levels of access? | ||
| b. | Does you solution have the ability to grant access in real time? | ||
| REPORTING | |||
| 19 | What type of canned reports do you offer? | ||
| 20 | What are the limitations of your ad-hoc reporting? | ||
| 21 | Is your system capable of delivering auto-generated reports? | ||
| 22 | Are you able to pull in industry data that allows organizations to benchmark their information? | ||
| 23 | Does your analytics software come with prebuilt metrics in the system and dashboard functionality? | ||
| 24 | Do the reports have functionality similar to Excel pivot tables or Hyperion/Cognos cubes? | ||
| SECURITY | |||
| 25 | How is online security managed? | ||
| 26 | Does your analytics software have role-based security capability? | ||
| 27 | If internal role-based security is included, please provide a general description of provisioning/de-provisioning capabilities. | ||
| 28 | What are the various security measures that should be considered in a Human Capital Analytics software? What does your software utilize? | ||
| 29 | Please describe user authentication requirements. | ||
| 30 | Does your analytics software contain internal security controls for processing and storage of PII? Please describe. | ||
| 31 | Please describe security patching cycles for your software. | ||
| 32 | If externally-hosted systems are used to transmit, store or process sensitive data, please describe the method and level of encryption used by your software and systems to secure the data while in transit. | ||
| 33 | If data is externally-hosted, are your systems periodically scanned and tested for vulnerabilities. If so, please describe the method and frequency of scanning and testing. | ||
| PRICING | |||
| 34 | Please respond to the following questions regarding pricing, for budgetary purposes only. In your response, please provide industry or list prices. | ||
| a. | Licensing Fee (dependent on users? Dependent on company size? | ||
| b. | The cost if the software is purchased, installed and managed in-house. | ||
| c. | Hosted solution. | ||
| d. | Flat fees or transaction fees. | ||
| e. | Annual Support and Maintenance. | ||
| f. | Implementation fees. | ||
| g. | Other costs (Reports, Interfaces, Conversions, Extensions). | ||
| h. | In addition to regular pricing, provide cost of a host based solution and service levels. | ||
| i. | Average additional costs borne by other users of your software (i.e. typical staff additions, peripheral hardware and software needed to support the tool, etc). | ||
| j. | If we have our own ETL package (SSIS or Informatica) what effect does that have on pricing for 1) licensing, 2) implementation, and 3) support. | ||
| ADDITIONAL QUESTIONS | |||
| 35 | Do you provide intelligence on current industry conditions and near term and long term developments? What does your 5 year roadmap look like for your Analytics solution? | ||
| 36 | Do you provide intelligence on current Business Issues/Solutions? | ||
| 37 | Do you provide intelligence on current Technical Issues/Solutions? | ||
| 38 | Describe your general process in fulfilling an order for one of these systems. | ||
| 39 | What do you offer that we might not have or that other firms might not offer? | ||
| 40 | Please provide a list of your customer contacts that use your product. | ||
| 41 | What feature(s) makes your product superior to the competition? | ||
| 42 | Is your analytics software compatible with smartphone and tablet devices? | ||
| 43 | Does your analytics software have predictive modeling capability? | ||
| 44 | If so, how long has your software utilized predictive modeling capability to forecast human capital data? | ||
| 45 | Does your product have single sign-on option for users? | ||
| 46 | What other questions do you think we should ask if we decide to send out another RFI or RFP in the future? |
&"-,Bold"HUMAN CAPITAL ANALYTICS
RFI REQUIREMENTS
&P of &N
File details come from the government source that posted it. Updated .