Final_RFI-LG_TMS_-21_Nov_2014(Part_2).xls
XLS spreadsheet 68 KB Posted
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- Transportation Management System
- Solicitation number
- EXCH-11-2014-TMS
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| File | Type | Posted |
|---|---|---|
| TMS_RFI_19_Nov_2014.pdf |
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RFI Questions
| Please provide responses in column D. | |||
| Question | Response | ||
| FUNCTIONAL PRODUCT CAPABILITIES | |||
| 1 | Does your product provide strategic network design and planning? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| 2 | Does your product provide freight sourcing and bid optimization? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| a. | Can the bid process be configured to operate in multiple time zones worldwide? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task. If your answer is No please annotate accordingly in the response box | ||
| b. | Can your product mechanically enforce bid cut-off time for non-responsive carriers by not accepting late bids? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task. If your answer is No please annotate accordingly in the response box | ||
| 3 | Does your product provide tactical planning? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| a. | Does your solution have a geographical pooling capability? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| 4 | Does your product provide operational transportation planning and optimization? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| a. | Can optimization be performed on a schedule, on-demand, multiple times per day, for multiple distribution centers simultaneously? Is this feature configurable and is access limited to perform this function? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and who can perform it. If your answer is No please annotate accordingly in the response box | ||
| b. | Can shipments be reprioritized by an administrator? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task. If your answer is No please annotate accordingly in the response box | ||
| c. | Can individual shipment orders be modified on demand and in real time? Is there any solution restrictions on when modifications can or cannot be made? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task. If your answer is No please annotate accordingly in the response box | ||
| d. | Can your solution perform carrier and supplier compliance management? Is it mechanically linked to your solutions audit, payment, and settlement process? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| e. | Does your solution perform dynamic routing? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| f. | What criteria does your solution use to determine shipment routing? Is the criteria customizable by admin users? Can routing output be sent to other systems/platforms? | ||
| g. | During shipment creation, explain how your product ensures that hazardous materials are configured and shipped in compliance with appropriate CONUS and Overseas government regulations and compatibility standards? Also list the countries your solution supports. | ||
| h. | Also explain how your solution addresses shipments that require special handling equipment such as chill/freeze and flat bed. | ||
| i. | What communication options do suppliers have to release their shipments in your TMS? Some suppliers are not EDI capable to do dynamic routing (753/754 transactions). Also address how orders are released by suppliers (single order, groups of orders etc)? | ||
| j. | Does your solution have the capability of optimizing shipments from CONUS to Overseas and Overseas to Overseas destinations? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task. If your answer is No please annotate accordingly in the response box | ||
| k. | Does your solution have the capability of optimizing inbound, outbound, inbound+outbound freight? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task. If your answer is No please annotate accordingly in the response box | ||
| l. | Can clients manually create shipments in your solution? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task. If your answer is No please annotate accordingly in the response box | ||
| 5 | Does your product provide transportation execution and carrier communication/collaboration? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| a. | What methods does your solution use to communicate with other systems and users? (e.g., EDI X12 format, email, text messages, message alerts, etc) | ||
| 6 | Does your product provide a trading partner (carrier, supplier, and customer) network/community management? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| 7 | Does your product provide 3D load design/building? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| 8 | Does your product provide freight rating and contract management? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| 9 | Does your product provide multicarrier parcel shipping? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| 10 | Does your product provide intermodal shipment planning and execution? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| 11 | Does your product provide multileg/multimodal planning and execution? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| 12 | Does your product provide asset- or fleet-based routing, scheduling, and dispatching? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| 13 | Does your product provide freight audit, payment, and settlement? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| a. | Can your solution be integrated with ancillary payment systems? If yes, please give examples of the payment systems you have integrated. (e.g. US Bank, Syncata etc.) If your answer is No please annotate accordingly in the response box | ||
| 14 | Does your product provide carrier appointment management/dock scheduling? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| 15 | Does your product provide visibility and event management (track and trace)? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| 16 | Does your product provide globalization for international deployment (language, currency, local rules, and geographic data)? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. Also list the countries your solution supports. If your answer is No please annotate accordingly in the response box | ||
| 17 | Does your product provide the ability for the client to act as a 3PL transportation service provider for authorized external customers? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and what are the expected qualitative and quantitative benefits. If your answer is No please annotate accordingly in the response box | ||
| NON-FUNCTIONAL PRODUCT CAPABILITIES | |||
| 18 | How do Users (administraters, carriers, suppliers, etc) interface with your product? | ||
| a. | Explain how and what administrators are able to configure and update content within the solution. | ||
| b. | Can configurations and update changes be executed in real time? | ||
| c. | Does your solution have the ability to assign user roles, functions, and levels of access? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task. If your answer is No please annotate accordingly in the response box | ||
| d. | Does your solution have the ability to grant access in real time? | ||
| e. | Does your product have single sign-on option for users? | ||
| f. | Can administrators update customer, carrier, supplier profiles in real time? | ||
| g. | Can customers, carriers, and suppliers be allowed to update their own profile information after proper authentication? | ||
| h. | Can administrators activate/deactivate and add/delete user, customer, carrier, and suppliers profiles? Can this action be performed in mass or is one-by-one? | ||
| i. | How many concurrent users can be supported by your TMS solution? Is your solution scalable? | ||
| j. | Do you have both an enterprise license and individual user license available? Please explain all your license options | ||
| k. | Does your product provide the ability for administrators to easily search and view event transaction logs down to individual shipment level? | ||
| 19 | Does your product provide analytics, performance management, scorecards, and management dashboards? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task and provide examples of all outputs. If your answer is No please annotate accordingly in the response box | ||
| a. | Can we export data to other analytic tools such as Microsoft applications? If yes, please list the specific analytical tools that your solution can export data to. | ||
| b. | What type of canned reports do you offer? | ||
| c. | What are the limitations of your ad-hoc reporting? | ||
| d. | Can your solution provide industry benchmarking data that allows clients to measure and compare their performance? Does your company provide benchmarking services? | ||
| e. | Does your analytics software come with prebuilt metrics in the system and dashboard functionality? | ||
| f. | Do the reports have functionality similar to Excel pivot tables or Hyperion/Cognos cubes? | ||
| g. | Does your solution have event management capability? If your answer is Yes, please describe exactly how your TMS solution accomplishes this task. If your answer is No please annotate accordingly in the response box | ||
| 20 | What is your products technology architecture, adapability, scaleabilty, useability and deployment options? Please explain in detail and provide all specifications | ||
| a. | What platform options does your solution support? | ||
| b. | How extensive are your solution integrations features? | ||
| c. | Which data sources do you integrate with? | ||
| d. | Can data sources and schema be easily changed? | ||
| e. | Does the solution offer a wide variety of integration including web services and messaging? | ||
| f. | Does the solution include tools to support extraction, transformation and load processes for data load? | ||
| g. | Can import processes be automated, including rules to test for exceptions? | ||
| h. | How do I import the initial data to get started? How does this differentiate from an incremental data load once the tool is operational? | ||
| i. | Describe your typical implemetation/engagement plan | ||
| j. | What can I expect in the way of upgrades (Timing, challenges, risks)? | ||
| k. | Do you provide implementation/configuration services? | ||
| l. | What is the average implementation timeline? Also provide an optimistic and pessimistic time estimate. | ||
| m. | Is implementation of solution considered simple or complex? | ||
| n. | Is there an additional cost for implementation/configurations. If so, how is it calculated? | ||
| o. | Do I own and control my data differently based on how the tool is hosted? | ||
| p. | Who are your software partners and what products do they provide in support of your overall solution? | ||
| q. | Who are your integrators? | ||
| r. | If your solution is deployed in-house, what is the hardware requirements to support your TMS? | ||
| s. | Is your software compatible with smartphone and tablet devices? | ||
| t. | Does your software have predictive modeling capability? If so, how long has your software utilized predictive modeling to forecast what-if future state scenarios? | ||
| u. | Please list the Warehouse Management Systems (WMS) and Dispatch Systems your solution has integrated with. Also explain how integrations were accomplished. | ||
| 21 | Please explain your product software security measures. | ||
| a. | How is online security managed? | ||
| b. | Does your software have role-based security capability? | ||
| c. | If internal role-based security is included, please provide a general description of provisioning/de-provisioning capabilities. | ||
| d. | What are the various security measures that should be considered in a TMS software? What does your software utilize? | ||
| e. | Please describe user authentication requirements. | ||
| f. | Does your software contain internal security controls for processing and storage of PII? Please describe. | ||
| g. | Please describe security patching cycles for your software. | ||
| h. | If externally-hosted systems are used to transmit, store or process sensitive data, please describe the method and level of encryption used by your software and systems to secure the data while in transit. | ||
| i. | If data is externally-hosted, are your systems periodically scanned and tested for vulnerabilities. If so, please describe the method and frequency of scanning and testing. | ||
| SYSTEM SUPPORT | |||
| 22 | Please explain the types of Support (options, pricing, technical or business) that your company offers it's clients. | ||
| a. | What kind of Support Level Agreement (SLA) do you offer? What is included and what would be included at additional cost? (e.g. Response time, Access method, VPN, Remote Desktop, WebEx, etc.) | ||
| b. | How are you rated by customers? Feedback? | ||
| c. | What are the support limitations? | ||
| d. | What customer support can your client expect to receive to solve technical problems and answer questions from business users? 24/7? 365/year? | ||
| e. | Do you have a support knowledge base/community forum or applications that are shared by customers? | ||
| f. | Would you provide a dedicated full-time account manager and team to work with the Exchange Project Team during planning, development and implementation, from start of project to "system stablization" date? | ||
| g. | What type of support do you typically offer clents after "go live" through system stablization? | ||
| h. | How many Exchange employees are needed during implementation and what skill sets must they possess? | ||
| i. | Do you provide a training package to the client that can be used to train new users of the solution? Please explain the options you offer. (e.g. on-site, on-line, web based) | ||
| j. | How many Exchange employees are needed for operating the solution after go-live ? | ||
| COMPANY DEMOGRAPHICS & EXPERIENCE | |||
| 23 | Can you please tell us about your company? | ||
| 24 | Has your company performed work for the US Government/Federal Agencies,/DoD? If so, please tells us who and what service did you provide? | ||
| 25 | How many years has your company provided TMS solutions to the industry? Who are your recent TMS clients in the past year? | ||
| 26 | Does your company have a General Services Administration (GSA) Contract? | ||
| 27 | Do you currently have any other Government contracts? With Whom? | ||
| 28 | Provide any ROI information or success stories you have from clients that purchased your TMS software who have realized positive operational results in the years since implementation. | ||
| 29 | Who are your biggest TMS customers over the past 3 years? | ||
| 30 | What are the standard features and key benefits offered with your solution? | ||
| 31 | What additional features may be purchased and what advantages do these offer? | ||
| 32 | Have you acted as TMS provider to other retail firms? If so who? | ||
| 33 | What other products and services does your company provide? | ||
| PRICING | |||
| 34 | Please respond to the following questions regarding pricing, for budgetary purposes only. In your response, please provide industry or list prices. | ||
| a. | What is your Licensing Fee (dependent on users? Dependent on company size? | ||
| b. | What is your pricing based on platform options? (e.g. hosted, purchased, cloud etc) | ||
| c. | Flat fees or transaction fees. | ||
| e. | Annual Support and Maintenance. | ||
| f. | Implementation fees. | ||
| g. | Other costs (Reports, Interfaces, Conversions, Extensions). | ||
| h. | Average additional costs borne by other users of your software (i.e. typical staff additions, peripheral hardware and software needed to support the tool, etc). | ||
| ADDITIONAL QUESTIONS | |||
| 35 | Do you provide intelligence on current industry conditions and near term and long term developments? What does your 5 year development roadmap look like for your TMS solution? | ||
| 36 | What do you offer that other firms might not offer? | ||
| 37 | What feature(s) makes your product superior to the competition? | ||
| 38 | What other questions do you think we should ask if we decide to send out another RFI or RFP in the future? |
&C&"-,Bold"LG-TRANSPORTATION MANAGEMENT SYSTEM REPLACEMENT (LG-TMS)
RFI REQUIREMENTS&R&26&KFF0000
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