Ex. 1 Additional SOW Requirements.pdf

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Attached to
SGHC - Snow Removal Services 2026-2027
Solicitation number
BPM059236
Issued by
Maryland

About this file

This is a Scope of Work document for an Invitation for Bids (IFB) issued by the State of Maryland for snow removal and salting services at Spring Grove Hospital Center in Catonsville, Maryland for the 2026-2027 winter season. The contract is a single award IFB requiring the contractor to provide comprehensive snow and ice removal services for accumulation above two inches upon notification from the hospital. The contractor must respond to the hospital campus within one hour of notification and complete clearing operations within two to three hours. The designated service areas include three main campus entrances (Valley Road, Wade Avenue, and Asylum Lane), all interior roads, 16 staff-only buildings, and 9 patient care areas. The contractor is required to assign an on-site supervisor during all snow removal operations and maintain communication in English with hospital representatives.

The contractor must provide minimum equipment including one five-ton truck with plow and salt spreader, one three-quarter ton truck with hydraulic plow and salt spreader, two skid loaders with drivers, and two crews of four shovelers each equipped with snow throwers and related hand-held equipment. The hospital will supply deicing materials (salt and magnesium chloride) for application, and the contractor may utilize larger crews and additional equipment at no extra cost to the hospital. All equipment must be in good working condition and available on a 24/7 basis. The contractor must maintain backup equipment and operators for emergency situations and provide two current working telephone numbers for contact during all hours, including evenings, weekends, and state holidays. Service tickets must be completed and signed by the SGHC representative upon completion of each event and submitted with invoices for payment authorization. The contractor is required to attend a work initiation conference at contract start and pre-snow fall meetings as scheduled by the hospital to review scope of work, policies, and procedures.

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Scope of Work Statement A. This Invitation for Bids (IFB) is issued to procure the goods or services, as specified in this Section 2, from a contract between the successful bidder(s) and the State of Maryland (“State”): Vendor shall provide all labor, material, equipment, supervision, insurance, and services necessary for and reasonably incidental to provide snow removal and salting at Spring Grove Hospital center, 55 Wade Avenue, Catonsville, Maryland 21228. It is the State’s intention to obtain goods and services, as specified in this IFB, from a contract between the selected Bidder and the State. This is a single award IFB. A Contract award does not ensure a Contractor will receive all or any State business under the Contract.

B. The Contractor shall assign a Site Supervisor to be on site at all times while the snow removal work is in progress. The Site Supervisor is responsible for supervising the entire snow removal activities and must be able to communicate in English with SGHC representatives.

C. The contractor is responsible for snow and ice fall accumulation above two (2) inches upon notification from SGHC. The contractor shall be on SGHC campus within one (1) hour of notification from SGHC.

D. The Contractor must provide a crew large enough to clear the campus designated areas of snow and ice within two (2) to three (3) hours of notification from SGHC.

E. A billable snow/ice fall event is defined as a snow fall event with two or more inches of accumulation that the Contractor has responded to within one hour of notification and has cleared within two to three hours. Continuous snow/ice falls resulting in multiple events will be invoiced according to this definition. Each notification will be billed as 1 occurrence of the corresponding line item on the bid sheet. Bid sheet items are to be all-inclusive as 1 occurrence, not hourly rates.

F. There are no material restrictions on the roads and sidewalks of the campus

G. Notification from SGHC to the contractor may be by phone, email, or text.

H. The Contractor shall provide at a minimum the following equipment and staff:

1. One (1), five (5) ton truck, equipped with a driver, plow and salt Spreader to clear all campus roads

2. One (1), three-quarter (3/4) ton truck, equipped with a driver, hydraulic mounted snowplow and attached salt spreader. Vehicle must have capability to push or plow snow from parking lots.

3. Two (2), skid loader’s with rubber tires and/or tracks, a driver, and equipped with a minimum of a bucket and plow for snow removal from parking lots and walk ways.

4. Two (2) Crews of four (4) shovelers equipped with snow throwers, snow brooms and/or other hand held power equipment to clear walkways, ramps, steps and etc. as needed and to spread salt.

5. Nothing shall preclude the Contractor from using larger crews as needed and more equipment at no extra cost to SGHC.

I. The designated areas are:

1. Valley Road entrance, Wade Avenue entrance and Asylum Lane entrance and all interior roads.

Staff Only Buildings

2. Administration

3. Central kitchen / Store Room

4. Cottage C and G

5. Dix

6. Garage

7. Garrett

8. Hill

9. Mitchell

10. MPRC (Adjacent to parking lot next to Tawes)

11. Preston

12. Maintenance Mall

13. Tuerk

14. Voc Rehab / Dental Board

Total 16

Patient Areas

15. Dayhoff

16. Jamison

17. Noyes

18. Red Brick 1

19. Red Brick 2

20. Red Brick 3

21. Red Brick 4

22. Tawes

23. White

Total 09 See attached Map of campus

I. The Contractor shall provide all equipment in good working condition as all equipment required to perform the work shall be readily available on call 24 hours a day 7 days a week. Equipment shall be prepared to commence clearing and removal of snow and ice from campus within one hours notification from SGHC.

j. SGHC reserves the right to inspect the required equipment and vehicles prior to award of the Contract, and during the term of the Contract.

k. The Contractor must have the ability and financial capacity to lease/rent additional or back/up equipment during the snow event as needed.

l. The Contractor shall have back-up equipment operators and equipment readily available to be used, if necessary, due to breakdown of equipment or unavailability of primary personnel.

m. The Hospital (SGHC) will provide the deicing materials, Salt and Magnesium chloride, for the Contractor to spread on sidewalks and surfaces when there is any ice on the lots, or if the weather forecast would indicate a forecasted icing condition.

n. SGHC may prioritize specific critical patient areas as needed.

o. The Contractor shall plow the snow to the perimeter (outside boundaries) of the parking lots and onto grassy areas unless directed otherwise by SGHC.

p. Contractor shall not block access to handicap ramps building entrances, fire hydrants, and already cleared sidewalks, etc.

q. The Contractor shall clear all inlet storm drains of snow and ice.

r. The Contractor's employee may use restroom facilities located at both the Maintenance Mall & Garage, during snow emergency operations.

s. The Contractor shall supply the SGHC with two (2) current working telephone numbers and names of their representative to be contacted at all times. These telephone numbers are needed for reaching contract representatives during:

1. Normal working hours

2. "After" normal working hours

3. Evenings

4. Saturdays and Sundays

5. State Holidays

t. Upon completion on site, the Contractor shall submit to the SGHC Representative a service ticket for review and signature, and must include:

1. Date of service

2. Location

3. Description of crew and equipment

4. Count of the number removal events performed

5. The Contractor shall maintain a copy for records and verification upon invoicing.

6. The service ticket is the authorizing document for verification of satisfactory work completion and must be submitted with the Contractor's invoice. If Contractor's service tickets are not submitted with the invoice, and/or was not approved by the SGHC designee, the invoice processing may be delayed and possibly not paid at all.

u. At the start of the contract, the awarded Contractor shall attend a Work Initiation Conference to discuss the full scope of work, learn the work site, and meet the SGHC staff the Contractor will be working with, and review all pertinent policies related to the work.

The Contractor and all employees shall review the SGHC's Policy & Procedures Contractor Guidelines and adhere to all requirements.

v. The Contractor shall attend presnow fall meetings initiated by the SGHC Representative.

Meetings may be virtual or in person.

Project Goals The Goal of this contract is to achieve snow and ice removal during the winter season to make the campus safe to drive and walk on.

State Staff and Roles The SGHC shall designate staff to conduct meetings with the Contractor and accept the Contractors’ work.

Contractor Responsibilities and Tasks A. The contractor is responsible for completing the scope of work as stated in this solicitation within the parameters set within this solicitation.

B. The contractor is required to comply to the states terms and conditions.

C. The contractor is required to adhere to the Insurance Requirements of this solicitation throughout the duration of the contract.

Supplemental Category of Work Requirements and Responsibilities See the attached Facilities Maintenance Supplement starting at section 6 associated with this solicitation.

Scope of Work Statement
A. This Invitation for Bids (IFB) is issued to procure the goods or services, as specified in this Section 2, from a contract between the successful bidder(s) and the State of Maryland (“State”): Vendor shall provide all labor, material, equipment, su...
B. The Contractor shall assign a Site Supervisor to be on site at all times while the snow removal work is in progress. The Site Supervisor is responsible for supervising the entire snow removal activities and must be able to communicate in English wi...
C. The contractor is responsible for snow and ice fall accumulation above two (2) inches upon notification from SGHC. The contractor shall be on SGHC campus within one (1) hour of notification from SGHC.
D. The Contractor must provide a crew large enough to clear the campus designated areas of snow and ice within two (2) to three (3) hours of notification from SGHC.
E. A billable snow/ice fall event is defined as a snow fall event with two or more inches of accumulation that the Contractor has responded to within one hour of notification and has cleared within two to three hours. Continuous snow/ice falls resulti...
F. There are no material restrictions on the roads and sidewalks of the campus
G. Notification from SGHC to the contractor may be by phone, email, or text.
H. The Contractor shall provide at a minimum the following equipment and staff:
Project Goals
State Staff and Roles
Contractor Responsibilities and Tasks
Supplemental Category of Work Requirements and Responsibilities

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