NSPIRE_Contract_Industry_Day_Slides.pptx

Improving Real Estate Assessment Center (REAC) Inspections:

National Standards for the Physical Inspection of Real Estate (NSPIRE) June 21, 2019

CO Detector Survey Wall Moisture Timeline

FY2020

Track 2: NSPIRE Standards, Protocols, and Processes 14 Day Notice Released Demonstration Listening Sessions 14 Day Notice Effective Stakeholder Outreach Reverse Auction Program Replacement Track 1: Changes To Current Process Initiate POA Self-Inspections Initiate Contractor Inspections First Scores Generated

Initiate New Scoring Model Final Rule Standards & Scoring Demonstration Execution: Test, Evaluate, Validate & Refine Analysis & Design

FY2019

FY2021

Start Demonstration

Stakeholder Feedback Demonstration Notice Released

3 Inspectable Areas 3 Categories of Deficiencies 3 Types of Inspections NSPIRE Model NSPIRE Model - Conceptual View 3 Types of Inspections – Confidence Increased Property Owner/Agent (POA) Self-Inspections REAC Contracted Inspections HUD Quality Assurance Inspections 3 Categories of Deficiencies – Resident Focused Safety and Health Function and Operability Condition and Appearance 3 Inspectable Areas – Complexity Reduced Unit Inside Outside Underpinned by 3 mutually supporting components

NSPIRE: 3 Types of Inspections POA Self-Inspections Who: Property Owners/Management What: All deficiencies reported to HUD When: Once a year Where: All units Why: To gain a reasonable level of confidence in results & To ensure work orders are being generated

REAC Contracted Inspections Who: Contract Inspectors What: CTQs When: Periodic inspections (3, 2, 1 years) Where: High sample rate Why: To gain a high level of confidence in results

HUD Federal Employee Inspections Who: HUD Federal Inspectors What: CTQs++ When: Triggered by poor conditions Where: Highest sample rate Why: To gain the highest level of confidence in results

Reasonable assurance into property’s condition

Evidentiary support to enforcement and/or sanctions

*CTQs = Critical to Quality Indicators; Inspection standards that have a high correlation to quality

NSPIRE: 3 Categories of Deficiencies

Urgent: Emergency Work Order

Planned: Routine Work Order

Programmed: Discretionary Maintenance Response Level Subjective Objective

Precision CTQs Per Category

Safety & Health

Function & Operability

Condition & Appearance

NSPIRE: 3 Inspectable Areas

5 Inspectable areas will feed into the 3 new inspectable areas

Simplified, intuitive approach based on the inspectable item’s physical location Dwelling Units 35% Building Systems 20% Common Areas 15% Site 15% Building Exterior 15% Dwelling Units 50% Inside 25% Outside 25% Property won’t pass overall inspection if the Dwelling Units inspectable area fails.

CURRENT

5 INSPECTABLE AREAS

NEW

3 INSPECTABLE AREAS

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