Evaluation Factors and Criteria-Concepts Course Educator(s) 2021-25 (Final).docx

IHS Division of Oral Health: Concepts Course Educator Evaluation Criteria and Evaluation Factors The contractor will be evaluated for suitability for this contract based upon the following evaluation factors.

A. Technical Capability B. Key Personnel Qualifications C. Relevant Past Performance D. Price A. Technical Capability Information shall be precise, factual, detailed, and complete. Offerors should not assume that the evaluation team is aware of company abilities, capabilities, plans, facilities, organization, or any other pertinent fact that is important to accomplishment of work. Technical acceptability will be determined by review of information submitted acceptable offeror which must provide a description in sufficient detail to show that product offered meets the Government’s requirement in accordance with the Performance Work Statement (PWS). The offeror shall propose its plan/methodology to accomplish the following tasks:

1. Coordination of host sites for the courses;

2. Updating current curriculums for the courses;

3. Available training formats (in-person, webinar, etc.) for the courses; and

4. Execution (teaching) of the course contents and delivery of final reports to the IHS CDE Coordinator.

The submission of Technical Capability Factor shall indicate the offeror’s quality and capability of the work to be performed. The government will evaluate the offeror’s overall understanding and approach to accomplish the requirements of the PWS.

This submission shall be limited to 5 pages B. Key Personnel Qualifications The Offeror shall submit the information set forth below for the prime Offeror and any subcontractor or teaming partner.

1. Offeror should have subject matter expertise in the areas of:

a. IHS Area Dental Officer management;

b. Dental clinic management system;

c. Dental clinical efficiency and effectiveness;

d. Curriculum development of Oral Health Educator Concepts Courses;

e. Providing Oral Health Educator Concepts Courses;

f. Personnel management;

g. Resource management; and

h. Recruitment and retention of dental staff.

2. Offeror shall have the following knowledge and experience in the IHS and tribal dental settings:

a. As part of the planning and execution, the instructor shall demonstrate a vast knowledge of dental clinic operations in an IHS and Tribal setting through personal experience in clinic management at various levels of the organization including, at a minimum, as an Area Dental Officer overseeing IHS and Tribal dental programs.

b. The instructor must be consider a subject matter expert in the areas of dental clinic management in the IHS system, clinical efficiency and effectiveness, personnel management, resource management, and recruitment and retention of dental staff.

c. The instructor must have experience in leading an IHS or tribal dental program for at least a period of one year within the past 20 years.

d. The contractor must have previous experience teaching a dental clinical management courses to IHS and/or Tribal dental directors/chiefs or Area Dental Officers.

This submission shall be limited to 5 pages C. Relevant Past Performance Offeror will be evaluated on performance under existing contracts and performance on prior contracts. Offeror should note the difference between past performance and past experience. Past performance relates to quality and how well a Contractor performed, while past experience is about the type and amount of work previously performed by a Contractor. The Government may supplement the information offeror provide with performance information it may obtain from any source including its own experience with the offeror.

Element 1. The Offeror’s relevant past performance information -- The Offeror will be evaluated to assess the demonstrated quality of performance on similar work, to include the ability to control the quality and cost of work, timeliness of performance, and effectiveness at accomplishing the goals of previous work. Offeror is required to provide the evidences and corporate resume of two (2) contracts performed during the past seven years or currently in process for the relevant services to what is being solicited under this solicitation. Relevant contracts are those contracts that are of similar scope, magnitude, nature, and work. A representative of IHS may contact the offeror’s previous customer(s) for a phone interview to help rate the offeror’s performance.

The submission under Element 1 shall include the following information for each contract:

· Points of contact (Contracting Officer, Contracting Officer’s Representative and any other pertinent officials that can verify performance) - name, agency/company, address, phone number and email address

· Contract title & number (and task order number(s) when applicable)

· Relevancy to the PWS for the subject solicitation in terms of project description and magnitude of the work performed. The relevancy information must be delineated to the level that allows the evaluating officials to make a proper relevancy determination.

· Total original, present and/or final contract dollar value

· Explanation of problems, delays, cost overruns and corrective actions taken

· Contract holder status (prime or sub-contractor)

Element 2. All Concerns shall submit a short narrative that describes their experience in working with communities and organizations that represent a broad range of American Indian and Alaska Native People. In addition, offeror shall demonstrate their understanding of IHS mission, goals and customers.

Element 3. The Federal Government uses the Contractor Performance Assessment Reporting System (CPARS) to document contractor performance information that is required by Federal Regulations. Past performance information entered to CPARS is available to federal agencies through a separate system called the Past Performance Information Retrieval System (PPIRS) for source selection purposes. Contracting Officer will assess the offeror’s PPIRS records as part of the evaluation of this factor.

This submission shall be limited to 5 pages D. Price Element 1. Offeror shall complete the attached Price/Cost Schedule Table.

For evaluation purpose, the following equation will be used to arrive at the quoter total overall price.

Total Price of Base Period + Total Prices of All Option Periods = Total Evaluation Price