ESS PWS 04122024_Review CM Updated v2.docx

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DES Electronic Security Systems/ICIDS Maintenance
Solicitation number
W91QF025QA004
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This is a Performance Work Statement (PWS) for electronic security systems maintenance services at Carlisle Barracks, Pennsylvania. The contractor will provide semi-annual preventive maintenance, corrective maintenance, and emergency repairs on intrusion detection systems (IDS), electronic security systems (ESS), CCTV systems, access control systems, and associated components across multiple facilities including Collins Hall and the police department.

Key requirements include: 24-hour emergency service with 2-hour response time during business hours (0800-1700) and 4-hour response time after hours; same-day response for routine repairs requested before noon; semi-annual preventive maintenance testing of all systems; maintaining spare parts inventory including specific required stock items like Remote Area Data Collectors ($4,285.85) and Local Controllers ($2,963.36); key personnel must have 5 years of ESS maintenance experience; and contractor must obtain necessary security clearances for restricted areas. The scope covers approximately 120 ESS zones with extensive equipment including 450 magnetic switches, 620 motion sensors, 320 local controllers, 410 card readers, and 138 cameras. Parts and equipment replacements are covered under a separate CLIN with a $10,000 not-to-exceed limit and 5% maximum markup.

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PERFORMANCE WORK STATEMENT (PWS)

(Includes associated Performance Requirements Summary (PRS)

Directorate of Security and Emergency Services Carlisle Barracks, Pennsylvania Carlisle Barracks, Pennsylvania 17013-5029*

PART 1

GENERAL INFORMATION

1.0 General: This is non-personal services contract to perform semi-annual preventive maintenance, corrective maintenance and emergency repairs on designated intrusion detection and associated electronic security systems. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform semi-annual, preventive maintenance, corrective maintenance, and emergency repairs to electronic security systems as defined in this Performance Work Statement. The contractor shall perform to the standards in this contract.

1.2 Background: Carlisle Barracks Emergency Services Department is responsible for maintaining designated Electronic Security Systems (ESS) on the Carlisle Barracks. Each building uses data transmission to the central station (Carlisle Barracks Police Department), and to other monitoring stations throughout the post. The system presently being used at the central station is the ICIDS-V.

1.3 Scope: Contractor shall perform semi-annual preventative maintenance, corrective maintenance/repairs, and emergency maintenance/repairs on the IDS (Intrusion Detection System)/ESS, systems components, to include items/equipment identified in Attachment 1 within the designated time frames and as outlined within this PWS.

1.4 Objectives: Perform remedial maintenance and repair service for IDS/ESS & each system listed. Work will be performed when necessary and when requested by the Government, in accordance with manufacturer’s recommendations for each different piece of equipment, performs corrective and emergency maintenance/ repairs to correct any identified issues within the specified timeline. Perform preventative maintenance to ensure the Electronic Security System is performing at normal operating levels per system specs, perform corrective and emergency maintenance/ repairs to correct any identified issues within the specified timelines.

1.4.1 Preventative Maintenance: The Contractor shall perform semi-annual preventive maintenance/inspection in accordance with the PWS, on ESS/IDS systems and components to include equipment listed in Attachment 1 as scheduled. Contractor shall perform all PM activities consistent with the operational requirements to ensure continuous operation and reliability of the systems. The PM is to be conducted on all equipment per the PWS. Corrections that can be accomplished without additional parts shall be provided under the PM. Repairs to and resynchronization of equipment discovered necessary during preventive maintenance visits shall be made at that time at no additional cost to the Government. This will be a fixed price contract line-item number (CLIN). There will be a separate CLIN for the ordering of additional consumable parts as needed to accomplish corrective/preventative maintenance identified during the PM.

1.4.2 Corrective Maintenance/Repairs: The Contractor shall perform corrective maintenance and repair service in accordance with the PWS, for any ESS/IDS, Zone(s), and/or each system component listed in Attachment 1. Contractor shall conduct performance, maintenance, and service for existing ESS and any new ESS equipment installed during this period of performance as described in the PWS. Work shall be performed when necessary and when requested by the Government. Scheduled services requests shall be performed during normal duty hours 0700 to 1600. Routine repair service requested prior to twelve noon on any day shall receive same day response. Service requests made after twelve noon shall have a response as soon as possible and in no case later than the next working day. Request for services (other than scheduled) shall be made to the contractor by only the COR. This is a fixed price CLIN. There will be a separate CLIN for the ordering of consumable parts as needed to accomplish corrective maintenance.

1.4.3. Emergency Repairs: The Contractor shall perform emergency service upon notification of equipment failure or improper functions of any ESS/IDS and/or system components listed in Attachment 1. The contractor will provide emergency maintenance for all critical equipment (such as SCIF’s, arms rooms, or other critical assets). The contractor agrees to provide 24 hours emergency service upon notification of equipment failure or improper functions of any system component. Response to an emergency request shall be within 2 hours between 0800 and 1700 hours and within 4 hours between 1700 and 0800 hours. The notification shall be made by only authorized persons. There will be a separate CLIN for consumable parts as needed to accomplish emergency maintenance.

1.4.3.1 Resources: It is the Contractors responsibility to provide sufficient manpower to support all service requests.

1.4.3.2 Maintenance and Service. Contractor shall perform maintenance and service for the existing ESS and any new ESS equipment installed during the period of performance as described in this PWS.

1.4.4 Future Projects and Consumables (Or lifecycle replacements): New installation of equipment will be requested by the government representative. The government representative will coordinate a time for the necessary parties to meet with the Contractor to view the area(s) that the work is to be accomplished in and address any questions and provide any clarifications. Questions / clarifications from the Contractor shall be submitted in writing to the government representative. The government representative will then provide any technical assistance or answers. The Contractor will provide the proposal within ten (10) business days of the site survey walkthrough to the government representative. A written proposal / quote will be provided with a cost break down, to include disciplines being broken out separately, and be provided to the Contracting Office. The contractor will provide a statement of work (SOW) to the government representative/COR. The proposal shall include a time frame (Period of Performance (PoP) for the accomplishment of the project. No other action past submission is to be accomplished on the part of the Contractor until a bilateral modification to the contract can be accomplished and a signed copy sent to the Contractor. A Statement of Work (SOW), drawings, or any other pertinent documents will be provided by the government representative to the contracting office to accomplish the bilateral modification of the contract. Upon completion, the Contractor will function test the device/equipment installed to validate proper operation with the customer, COR or Government representative present. If the new device/equipment has been placed in service and accepted by the Government, the Contractor will submit invoicing and receiving report in Wide Area Work Flow (WAWF) system IAW the Department of Defense Federal Acquisition Regulation Supplement (DFARS) clause 252.232-7006 of the contract.

1.5 General Information

1.5.1 Quality Control Plan (QCP): Notwithstanding the requirements for any government inspection and test applicable to this contract, except where specialized inspections or tests are specified for performance solely by the contractor, the contractor shall perform or have performed the inspections and tests required to substantiate that the supplies and services provided under the contract conform to the specifications and contract requirements listed herein, including, if applicable, the technical requirements for the manufacturers part number specified herein and within Attachment 1.This acquisition is for commercial services and will be performed using FAR Part 12 procedures. The contractor’s existing quality assurance system shall be utilized In Accordance With (IAW) FAR 12.208.

1.5.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contract has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rates(s) if applicable.

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any tasks or documentation (e.g., deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

Contractor is required to provide only emergency related services during the following recognized holidays.

New Year’s DayLabor Day
Martin Luther King Jr.’s BirthdayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day

Independence Day Christmas Day Juneteenth Independence Day

1.5.4 Operating Hours: Scheduled services shall be performed during normal duty hours 0700 to 1600. Routine repair service requested prior to twelve noon on any day shall receive same day response. Service requests made after twelve noon shall have a response as soon as possible and in no case later than the next working day. Request for services (other than scheduled) shall be made to the contractor by only the COR.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0700 to 1600, Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: Reserved

1.5.4.3 Contractor Support Hours: Not Applicable

1.5.4.3.1 Contractor Work Plan: Not Applicable

1.5.4.3.1 Hours for Emergency Service Operations: The contractor agrees to provide 24 hours emergency service upon notification of equipment failure or improper functions of any system component. Response to an emergency request shall be within 2 hours between 0800 and 1700 hours and within 4 hours between 1700 and 0800 hours. The notification shall be made by only authorized persons. The Contractor will furnish the Contracting Officer and the COR a telephone number at which the 24-hour service can be reached after normal working hours.

1.5.5 Place of Performance: The work to be performed under this contract will be performed at Carlisle Barracks, Pennsylvania. Carlisle Barracks is located adjacent to the Borough of Carlisle, 18.9 miles southwest of Harrisburg on U.S. Route 11. All travel to and from Carlisle Barracks, Pennsylvania shall be at the expense of the contractor.

1.5.5.1 Telework Capabilities: Not Applicable

1.5.5.2 Regulations: The contractor shall observe all pertinent regulations applicable to Carlisle barracks, Pennsylvania, appertaining to safety, security, fires, traffic, grounds maintenance, storage, and other special requirements as specified by the COR.

The contractor shall comply with fire and safety requirements in the engineer manual 385-1-1 and Carlisle Barracks fire, safety and security requirements.

1.1.5.3 Demolition and Removals: During contractor performance of duties under this PWS any debris, scrap and all other unwanted material shall be removed from existing construction, so designated by the COR shall become the property of the contractor and shall be removed from the post daily by the contractor at his expense.

1.1.5.4 Schedule: The Contractor shall schedule and coordinate their work operations with the COR. The COR is responsible for coordinating all contractor actions with the Security Division of the Directorate of Emergency Services (DES). No work shall be undertaken without prior approval.

1.1.5.5 Outages: Any power, water or other utility outage shall be scheduled with the COR at least 72 hours before the outage.

1.1.5.6 Accident Reports: The contractor shall promptly report all accidents resulting in property damage and/or personnel injury or death directly to the COR.

1.1.5.7 Occupancy: It shall be understood by the Contractor that the surrounding areas/building will be occupied during the performance of work under this contract. The Contractor will not receive any additional compensation due to the conditions brought about by this occupancy and usage. It shall be the Contractor's responsibility to coordinate with the COR and to schedule and perform their work in such a manner as to create the least possible interference with the conduct of normal activities within the area.

1.5.5.8 Submittals: Contractor shall submit to the contracting officer for approval, samples, catalog cuts, and specifications of all materials and items as required by the government prior to use or installation.

1.5.5.9 Personnel: All personnel assigned by the Contractor to work on this contract shall be employees of the Contractor or his/her subcontractor. Supervision and control of these employees will not be the responsibility of the Government. The Contractor shall personally supervise or shall designate in writing to the Contracting Officer a competent superintendent. This individual shall have full authority to always act on behalf of the Contractor during normal working hours. He/she shall coordinate this work with the Contracting Officer or his/her authorized representative. He/she shall also be available to supervise Contractor's employees and to inspect work as required by the Contracting Officer or his/her authorized representative.

1.6 Clearance Requirements: The Contractor shall coordinate all visits to the Government Installation with the COR. All contractor personnel or representatives working in the performance of this contract shall conform to all security regulations in effect during the contract period and shall have an appropriate security clearance when required. These personnel shall comply with established security procedures necessary for the prevention of security violations. It is the responsibility of the Contractor to report credible adverse personnel information in accordance with the provisions of the National Industrial Security Program Operating Manual (DoD 5220.22-M), Chapter 1, section 3 and to ensure that the installation Security Manager is informed. When the presence of an individual is considered detrimental to the national security, that individual will not be permitted on the installation. The Contracting Officer may require the contractor to remove an employee for security or misconduct reasons.

Work Sites are located within secured areas and occupied administrative areas; consequently, work must be accomplished with minimal disruption to unit operations. In order to have access to areas, Contractor must recognize security precautions and shall coordinate all work with the Government. To facilitate equipment maintenance and repair, existing desks, cabinets, etc., will be moved by Government Personnel.1.6.8 Special Provisions: The contractor shall obtain and be responsible for verifying all field conditions. Those conditions that differ significantly from the contract data supplied shall be brought to the attention of the contracting officer’s representative.

1.6.1 Facility Clearance Program: Reserved.

1.6.1.1: Escorting Requirements for Classified and/or Sensitive Materials and/or Sensitive or Restricted Areas. All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.6.2 Personnel Security Clearance Requirements: Contractor personnel/ employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, performing work under this contract will be escorted. For work at Collins Hall a government escort as required will be provided to contractor personnel who are not in possession of the appropriate security clearance or access privileges, and will remain with all contract personnel, at all times during the performance period, and will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

The Contractor shall ensure that contractor employees and subcontractor employees performing services under this contract shall comply with FAR 52.204‐2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22‐M); (2) any revisions to DOD 5220.22‐M, notice of which has been furnished to the contractor.

1.6.3 Controlled Unclassified Information (CUI). DFARS clause 252.204-7012, which requires the contractor to comply with NIST 800-171 and DFARS provision 252.204-2019 apply to this PWS. Acquisition officials should include this in solicitations and follow procedures outlined in DFARS 204.73 and verify vendors have an adequate NIST SP 800-171 summary assessment score within the Supplier Performance Risk System (within PIEE). If the score doesn’t show a medium- or high-level assessment with a score of 110 or better (as described in the “NIST SP 800-171 DoD Assessment Methodology”), include clause 252.204-7020 and obtain the vendor’s “system security plan” and “plan of action” for NIST SP 800-171 verification and assurance by Army security officials.

1.7 Installation Access: Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Directorate of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings, and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes and/or issued identification to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access. This includes when an individual is terminated or at the expiration of their employment or when the contract ends (whether due to expiration, termination, or cancellation).

1.7.1 Background Checks: Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Directorate of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.7.2 Common Access Cards (CAC): Not Applicable.

1.7.2.1 For contractors requiring Common Access Card (CAC). Not Applicable.

1.7.2.1.1 Access: The Contractor shall provide the following information: Last, First and Middle Names, government issued personal identifier (e.g., Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) and any other necessary information required to obtain installation access to the COR within 5 days after award. The Contractor shall ensure safeguarding of Personally Identifiable Information (PII).

Note: CACs are Government property.

1.7.2.2 For contractors that do not require a CAC but require access to a DoD facility or installation: Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13); applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative); or, at OCONUS locations, in accordance with status-of-forces agreements and other theater regulations.

1.8 Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information, and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.8.1 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government-issued access badges shall not be worn outside designated facilities where visible to the general public.

1.8.2 Key (Card) Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

1.9 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any are being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.9.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.10 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.11 Key Personnel: Contractor shall provide qualified specialist technicians to perform maintenance, service, adjustment, and repair of ESS, IDS, CCTV, DVR, NVR, ECP (entry control points), access controls, and other ancillary equipment supporting IDS/ESS systems & equipment listed in attachment 1. Key personnel must demonstrate five (5) years of experience maintaining and testing Electronic Security Systems (See definitions Part 2). ESS includes but is not limited to the following: electronic wiring, electrical principals, intrusion detection devices, power supplies, resistors, relays, use of twisted pair wiring(phone), REX (Request to Exit), RJ45 cable, coaxial wiring, conduit, installing system components within a supervised system, and fiber optics. ESS also includes workstations, closed circuit television (CCTV), cameras digital/analog (fixed and adjustable/pan tilt zoom), Servers/Device Servers, Digital Video Recorders (DVRs), NVR’s, media converters, viewing monitors, and all associated hardware, components, and/or mounting devices.

1.11.1 Key Personnel Qualifications: Key personnel must demonstrate five (5) years of experience maintaining and testing Electronic Security Systems (See Part 5 Specific Tasks).

Must be able to meet and maintain security requirements established in this PWS. Contract employees shall be qualified to perform tasks in accordance with applicable industry standards. Prior Experience as Prime Contractor: The Prime Contractor shall have at least two (2) years’ experience within the last five (5) years in ESS installation.

1.11.2 Additional Key Personnel Requirements: Certain experienced professional and/or technical personnel are essential for successful accomplishment of the work to be performed under this contract. These Key Personnel must be identified by name within the contractor’s offer with their resumes (and any additional documents) to be evaluated during the source selection process.

1.11.2.1 The contractor agrees that such personnel shall not be removed or replaced within the performance of this contract unless the following measures are taken:

(a) If one or more of the key personnel, for any reason, becomes or is expected to become unavailable for work under this contract for a continuous period exceeding 30 work days, or is expected to devote substantially less effort to the work than indicated in the proposal or initially anticipated, the contractor shall, subject to the concurrence of the KO or COR, promptly replace personnel with personnel who possess equal or better qualifications as the original employee.

(b) All requests for approval of substitutions hereunder must be in writing and provide a detailed explanation of the circumstances necessitating the proposed substitutions. The request must contain a resume for the proposed substitute, and any other information requested by the KO or COR. The KO or COR must concur in writing with the change.

1.11.2.2. If the KO or COR determines that suitable and timely replacement of Key Personnel who have been reassigned, terminated, or have otherwise become unavailable for the contract work is not reasonably forthcoming or that the resultant reduction of productive effort would be so substantial as to impair successful completion of the contract, the KO may terminate the contract for default or for the convenience of the Government, as appropriate, or make an equitable adjustment to the contract to compensate the Government for any resultant delay, loss or damage.

1.12 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715).

1.12.2 Employee Termination Notice: The contractor shall immediately notify the appropriate site authority when an employee that has access to government information systems or data terminates employment. The contractor shall ensure all common access cards issued to employees are returned to the government upon termination of employment.

1.13 Contractor Travel: Not Applicable

1.14 Other Direct Costs (ODCs): Not applicable.

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be averse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense Media Activity and contained at www.dma.mil/Services/Visual-Information/References/Limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained from the Government through this contract on any hard copy or digital marketing tools to include its company website. Information shall not be used in a manner that could imply endorsement of an individual, for-profit business, non-profit organization, or any other non-federal entity (including DoD contractors), product, or service. This applies to both domestic and international users. Endorsement of a non-federal entity, event, product, service, or enterprise may be neither stated nor implied.

1.18 Non-Disclosure Statements: Reserved

1.19 Organizational Conflict of Interest (OCI): Not Applicable

1.20 Phase In /Phase Out Period: Reserved

1.21 Safety: The following provides information pertaining to Safety and Accident Prevention:

The contractor shall observe all pertinent regulations applicable to Carlisle barracks, Pennsylvania, appertaining to safety, security, fires, traffic, grounds maintenance, storage and other special requirements as specified by the COR. The contractor shall comply with fire and safety requirements in the engineer manual 385-1-1 and Carlisle Barracks fire, safety and security requirements.

1.22 Environmental Compliance: The following provides information on Environmental Compliance. Hazardous Wastes Handling: Hazardous wastes are as defined in EPA regulations 40 CFR 261. The Contractor shall be the official waste generator for any hazardous waste generated through performance of this contract unless specified otherwise in this contract. The Contractor shall not store any hazardous waste on this post without obtaining prior permission and related instructions from the Contracting Officer. Hazardous wastes shall be removed off-post and disposed as they are generated or whenever requested by the Contracting Officer. In no case, shall the wastes remain on the post after completion of this work. It shall be the contractor's responsibility to comply with EPA 40 CFR 260-265 concerning hazardous waste generation, storage, treatment and disposal.

1.22.1 Environmental Compliance Plan and Program: Reserved

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) “Level I” Training: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil. (See7.2 Technical Exhibit B – Deliverables Schedule).

1.23.2 iWATCH Training: Locally Developed iWATCH Army Training. The contractor and all associated subcontractors shall brief all employees on the local iWATCH Army program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance, with the results reported to the COR NLT 45 calendar days after contract award. (See 7.2 Technical Exhibit B – Deliverables Schedule).

1.23.3 OPSEC Training: Per AR 530-1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. (See 7.2 Technical Exhibit B – Deliverables Schedule).

1.23.3.1 OPSEC Program: The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it, and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

1.23.4 Information Assurance IA/IT Training: All contractor employees and associated subcontractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working in IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M, and AR 25-2 within six months of appointment to IA/IT functions.

1.23.4.1: Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to Government information systems: All contractor employees with access to a government info system must be registered in the ATCTS at commencement of services and must successfully complete the DoD Information Assurance Awareness prior to access to the information system and annually thereafter.

1.23.4.2: IA/IT certification. Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01M must be completed upon contract award.

1.23.5 Personnel Security Clearance Training: Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

1.23.6 Additional Training Requirements: Contractor shall accomplish any additional training that the Department of Defense, Department of the Army, local commanders may determine necessary for personnel working on military installations or working with military personnel (not to exceed 10 hours of instruction).

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified IAW this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line-item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Electronic Security Systems: ESS includes but is not limited to the following: electronic wiring, electrical principals, intrusion detection devices, power supplies, resistors, relays, use of twisted pair wiring(phone), RJ45 cable, coaxial wiring, conduit, installing system components within a supervised system, and fiber optics. ESS also includes ICIDS workstations, closed circuit television (CCTV), cameras digital/analog (fixed and adjustable/pan tilt zoom), Digital Video Recorder (DVRs), NVR’s, entry controls, access controls, media converters, viewing monitors, and all associated hardware or mounting devices.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed IAW agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy objectives. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however, they are not prescriptive in describing “how” the outcome is to be achieved. Each objective may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Workday - The number of hours per day the Contractor provides services IAW the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACORAlternate Contracting Officer's Representative
AFARSArmy Federal Acquisition Regulation Supplement
AHAActivity Hazard Analysis
ARArmy Regulation
ATAnti-terrorism
ATCTSArmy Training Certification Tracking System
CACCommon Access Card
CBPACarlisle Barracks, Pennsylvania
CCEContracting Center of Excellence
CFRCode of Federal Regulations
CONUSContinental United States (excludes Alaska and Hawaii)
CORContracting Officer’s Representative
COTSCommercial-Off-the-Shelf
DADepartment of the Army
DD250Department of Defense Form 250 (Receiving Report)
DD254Department of Defense Contract Security Requirement List
DFARSDefense Federal Acquisition Regulation Supplement
DMDCDefense Manpower Data Center
DoDDepartment of Defense
ESSElectronic Security System
FARFederal Acquisition Regulation
FPCONForce Protection Condition
GFPGovernment Furnished Property
G2Security (Clearances, Physical, etc.)
G4Logistics
G6Information Technology
G8Resource Management
HIPAAHealth Insurance Portability and Accountability Act of 1996
HQDAHeadquarters, Department of the Army
IAInformation Awareness
IACInstallation Access Control
IACOInstallation Access Control Office
IAWIn Accordance With
IDIdentification
IDSIntrusion Detection System
IGCEIndependent Government Cost Estimate
ITInformation Technology
JTRJoint Travel Regulation
JPASJoint Personnel Adjudication System
KOContracting Officer
NECNetwork Enterprise Center (IT Helpdesk)
OCIOrganizational Conflict of Interest
OCONUSOutside Continental United States (includes Alaska and Hawaii)
ODASA(P)Office of the Deputy Assistant Secretary of the Army for Procurement
ODCOther Direct Costs
OPSECOperations Security
PAProperty Administrator
PIIPersonally Identifiable Information
PIPOPhase In/Phase Out
POCPoint of Contact
PRSPerformance Requirements Summary
PWSPerformance Work Statement
QAQuality Assurance
QAPQuality Assurance Program
QASPQuality Assurance Surveillance Plan
QCQuality Control
QCPQuality Control Program
RARequiring Activity
TETechnical Exhibit
UOMUnit of Measure
USAGUnited States Army Garrison
USAHECUnited States Army Heritage and Education Center
USAWCUnited States Army War College

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: Not applicable

3.2 Facilities: The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation. If the Contractor’s failure to use reasonable care causes damage to any of this property, the Contractor shall replace or repair the damage at no expense to the Government…

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