ESBD_File_305618_RFP783-22013 Source-to-Pay E-Procurement System-Final.docx

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RFP783-22013 Source-to-Pay E-Procurement System
Solicitation number
RFP783-22013
Issued by
Harris County, Houston City, Texas

About this file

This document is a Request for Proposal (RFP) issued by the University of Houston (UH) System seeking proposals for an Electronic Procurement (e-Procurement) or Source-to-Pay Software Solution (S2P System). The UH System comprises several universities and satellite locations located in the Houston metropolitan area, with a total student population of over 46,000 and employing approximately 2,700 faculty and 4,000 staff members. The University is looking to implement an S2P System that will integrate with their PeopleSoft 9.2 Enterprise Resource Planning (ERP) system and drive greater efficiencies in their purchasing and payables processes. The S2P System must include functionality for the entire procurement cycle, including e-sourcing, contract management, e-procurement, analytics and reporting, and accounts payable processes. The University anticipates the S2P System roll-out to be completed in a timely fashion and in accordance with best practices, including implementation, data migration, project management, change management, training, and ongoing support.

The RFP outlines the University's specific requirements and objectives for the S2P System, which include cost savings, customer service improvement, risk reduction, and compliance. The proposed solution must be a hosted Software-as-a-Service (SaaS) model that is currently implemented at comparable institutions. Respondents are encouraged to propose contractual arrangements that provide maximum benefit to the University in terms of system and services, overall cost, and project management expertise. The RFP also details the evaluation criteria, which include cost, vendor's solution, project management plan, experience with Texas higher education institutions, and ease of implementation and use.

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RFP783-22013

REQUEST FOR PROPOSAL

RFP783-22013 RFP Source-to-Pay/E-Procurement System

Posting Date:

October 18, 2022

Proposal Due Date:

November 17, 2022 @ 10:00 AM CT

(HSP) HUB Subcontracting Plan Due Date:

November 17, 2022 @ 10:00 AM CT

Deliver Bid Response to:

University of Houston Technology Bridge Purchasing Department, Attn: Attn: Tim Henry 5000 Gulf Freeway, Building 1, Room 214 Houston, TX 77204-5015

Proposal and HSP must be in separate envelopes when submitted to Purchasing and will be opened on the HSP due date and time. DO NOT FORGET TO INCLUDE ELECTRONIC VERSION OF BID SUBMISSION

Table of Contents

SECTION 1 – INTRODUCTION3
SECTION 2 – AWARD PROCESS7
SECTION 3 – GENERAL INFORMATION AND REQUIREMENTS9
SECTION 4 – SPECIFIC REQUIREMENTS OF REQUEST FOR PROPOSAL11
SECTION 5 – GENERAL TERMS AND CONDITIONS13
SECTION 6 – DESCRIPTION OF SERVICES-GENERAL REQUIREMENTS - SCOPE OF WORK20
SECTION 7 – INSURANCE REQUIREMENTS19
SECTION 8 –GENERAL INFORMATION QUESTIONNAIRE21
SECTION 9 – EVALUATION CRITERIA PROCESS22
SECTION 10 – EXHIBITS23

EXHIBIT A- EXECUTION OF OFFER *REQUIRED*

EXHIBIT B- HUB SUBCONTRACTING PLAN (HSP) & TIP SHEET *REQUIRED*

EXHIBIT C- STANDARD PURCHASING AGREEMENT

EXHIBIT D- NO BOYCOTT CERTIFICATIONS

EXHIBIT E- CERTIFICATION OF COMPLIANCE – TEXAS PUBLIC INFORMATION ACT

EXHIBIT F- CORPORATE RESPONSE FORM

EXHIBIT G- REQUIREMENTS MATRIX

EXHIBIT H- COST AND DELIVERY

SECTION 1 – INTRODUCTION

GENERAL

The University of Houston (UH) System (System) comprises the largest Texas state institution system of higher education located in an urban, metropolitan environment. The UH System's research and scholarship is globally significant, nationally competitive, and serve as an engine for economic development, while its public service activities enhance the quality of life in the region. The UH System offers undergraduate and graduates degree programs in a variety of disciplines; courses are conducted throughout most of the calendar year. The student population of the University of Houston (“University” or “Owner”) is comprised of over 46,000 students. The University of Houston employs approximately 2,700 faculty members and 4,000 staff members. The other component universities, in surrounding areas, include: the University of Houston-Clear Lake (UHCL,) located in the far southeast Houston-area, which has a student population of approximately 9,000 students, 800 faculty and 600 staff members; the University of Houston-Downtown (UHD,) located in downtown Houston, which has approximately 14,000 students, 750 faculty and 600 staff members; and the University of Houston-Victoria (UHV) is located approximately 100 miles southwest of Houston and serves over 4,300 students, 200 faculty and 300 staff members.

The University invites you to submit a proposal to provide an Electronic Procurement system, also referred to as an e-Procurement or Source-to-Pay Software Solution (“S2P System”) that will drive greater efficiencies throughout the University’s purchasing and payables processes while integrating with the PeopleSoft 9.2 Enterprise Resource Planning (ERP)/financial system. PeopleSoft will remain the system of record. The S2P System should reduce manual, paper-based processes, process cycle times, and improve the accuracy, quality, and efficiency with current state of the art S2P business functionality. Ultimately, the system would provide complete on-line access to process procurement and payable transactions, allowing work to be performed from any remote location. Please note that the UH System is comprised of UH Central Campus, UHCL, UHD, and UHV. All UH System Universities are separate entities that share a common PeopleSoft ERP system. However, each University has its own unique policies and business procedures. Further, each University would elect which S2P modules would be purchased (if any) for each University. Respondents are encouraged to propose contractual arrangements offering the maximum benefit to the University in terms of (1) system and services to the University, (2) total overall cost to the University, and (3) project management expertise. Proposers should describe all educational, state, and local government discounts, as well as any other applicable discounts that may be available to the University in a contract for services.

The S2P system should include functionality for the entire S2P cycle that supports the business needs for an institution of higher education. Functions include but are not limited to e-sourcing, contract management, e-procurement, analytics and reporting, and accounts payable processes. These MUST be services of the proposed solution and not simply rely on the existing PeopleSoft solution. It is the University’s intent that all actions are to be delivered with the proposed system. The S2P system shall be a hosted Software-as-a-Service (Saas) license model that is generally available and currently implemented at comparable institutions. Any solution modifications or additions necessary to enable the S2P system to operate according to all technical and functional requirements herein must be approved by the University and must become part of the base product and not require additional fees/costs with future releases or upgrades. The University anticipates the S2P system roll-out to be completed in a timely fashion and in accordance with best practices; including but not limited to implementation, data migration, project management, change management, training, and ongoing support.

The RFP Objective and Business Outcome:

The desired e-Procurement / S2P system solution must be innovative, fully integrated, and well-coordinated to empower the University to achieve the following objectives and business outcomes that are organized around four Business Values:

1. Cost Savings: The new S2P system will:

a. Streamline and standardize current manual, paper-based procurement, contracting, and purchasing processes and practices to shorten/compress cycle times.

b. Aggregate spending opportunities to gain greater economies of scale and channel spend to contracted suppliers.

c. Provide visibility into all University departments on spend to improve data to support spend analytics, strategic sourcing, and more effective contracting. Transform procurement from tactical to strategic.

d. Increase Supplier participation and competitiveness that drive finding the best possible product at the best value-point.

e. Aggregate University demand to negotiate and drive down contract pricing.

f. Lower barriers to compete.

2. Customer Service Improvement: The S2P system will improve Customer Service.

a. Provide a single place to perform, manage, track, and report on all procurement activities

b. Establish consistent standards across the University that are adaptable to unique university or department needs.

c. Make it easier to buy regardless of the process or method of procurement.

d. Make approvals of procurement transactions faster and easier by leveraging more streamlined online approvals.

e. Improve and expand supplier participation through simple self-service access.

f. Provide real-time integration capabilities with PeopleSoft that acknowledges and facilitates the interrelationships and requirements of both accounting and purchasing.

g. Provide an end-user purchasing experience like current best-in-class business to consumer e-commerce portals.

h. Provide ability to search for items under contract through hosted vendor catalogs or through supplier flat catalog files.

3. Risk Reduction: The S2P system will reduce risk to the University.

a. Establish consistency University wide in procurement practices, methods, and outcomes using standards, templates, and a common set of automated tools.

b. Eliminate any redundant or obsolete systems.

c. Reduce the re-entry of information across departments, systems, and processes to minimize errors, re-work, and duplication of effort.

d. Increase security and control of University procurement data and documents by reducing physical and electronic storage locations.

4. Compliance:

a. Establish controls and visibility into spend to drive broader and appropriate use of University and State contracts.

b. Improve control over spending under management, including the ability to track and report contract price compliance and invoicing errors.

c. Facilitate the selection of the best and most appropriate pricing through University and State contracts.

d. Facilitate achieving University and State Historically Underutilized Business (HUB) goals and objectives through these types of Vendors in all forms of purchasing.

e. Improve accountability and auditability of all procurement and payment actions.

UHS Metrics for Fiscal Year 2022:

University
Vouchers Processed During FY22 9/1/2022 to 8/31/2022
Formal Procurement Solicitations Processed During FY22 9/1/2021 to 8/31/2022
UHS/UH Central 730
10,170
97
UH Downtown
4161
18
UH Clear Lake
2655
16
UH Victoria
783
10
Total
17,920
141

RESPONDENTS ARE CAUTIONED TO READ THE INFORMATION CONTAINED IN THIS RFP CAREFULLY AND TO SUBMIT A COMPLETE RESPONSE TO ALL REQUIREMENTS AND QUESTIONS AS DIRECTED.

SUBMITTAL DEADLINE

University will accept proposals by the Proposal Submittal Deadline and HSP Submittal deadline per Section 2.6 with both submitted in separate envelopes and then opened on the HSP due date and time. DO NOT USE U. S. Postal Service in submitting your bid.

Each Proposal must be submitted as one (1) package with two (2) individually sealed envelopes inside. The proposal documents, attachments, execution of offer, and any other information must be included in one envelope with a copy on USB. Two (2) copies of the proposal must be included. The completed HUB Subcontracting Plan must be in the second envelope with a copy on USB. One (1) copy of the HSP must be included. Owner prefers simple and economically produced Proposals describing the Respondent’s ability to meet the requirements of this RFP in a straightforward, concise manner. In evaluating Proposals, emphasis shall be on the quality, completeness, clarity of content, responsiveness to the requirements, and Respondent’s understanding and anticipating of the Owner’s needs.

The proposal and all attachments supporting the proposal must reference, “RFP783-22013 RFP Source-to-Pay/E-Procurement System.”

Proposal must be submitted and received in the University’s Purchasing Office on or before the time and date specified and delivered to:

UH – Purchasing Department Attn: Tim Henry 5000 Gulf Freeway, Bldg. 1, Room 214 Houston, Texas 77204-5015

NOTE: ALL ELECTRONIC DOCUMENTS MUST BE SUBMITTED IN PDF FORMAT & ATTACHED TO BID RESPONSE. The materials submitted must be enclosed in a sealed envelope (box or container); the package must show clearly the submittal deadline, and the name and the return address of the Respondent must be clearly visible.

PRE-PROPOSAL MEETING

There will be a non-mandatory pre-proposal “Zoom” meeting on the following date: October 25, 2022 @ 10:30 am CT. Please use log-in below to log-in.

When: Oct 25, 2022, 10:30 AM Central Time (US and Canada)

Register in advance for this meeting:

https://uh-edu-cougarnet.zoom.us/meeting/register/tJIoceyvqzspHNPtt3-AzWElJxpjLewcvVNz

After registering, you will receive a confirmation email containing information about joining the meeting.

Respondents are not required to attend. Required proposal documents will be reviewed and there will be an opportunity to ask questions.

UNIVERSITY CONTACTS

Any questions or concerns regarding this RFP shall be directed to:

Tim Henry, Purchasing Manager, tshenry2@central.uh.edu

University specifically requests that Respondents restrict all contact and questions regarding this RFP to the above-named individual.

INQUIRIES AND INTERPRETATIONS

Inquiries must be submitted via e-mail with the subject line listed as: “RFP783-22013 RFP Source-to-Pay/E-Procurement System” and received no later than close of business per Inquiries and Interpretations Deadline listed in Section 2.6.

UH – Purchasing Department Tim Henry tshenry2@central.uh.edu

Responses to inquiries, which directly affect an interpretation or change to this RFP will be issued in writing by addendum (amendment) and posted to the Electronic State Business Daily www.txsmartbuy.com/sp or facsimiled to the proposer’s requesting such. All such addenda issued by the University prior to the time that proposals are received shall be considered part of the RFP, and the Respondent shall be required to consider and acknowledge receipt of such in Respondent’s proposal.

Only those inquiries the University replies to which are made by formally written addenda shall be binding. Oral and other interpretations or clarification will be without legal effect. The Respondent must acknowledge all addenda by either signing or returning such document(s) or by letter. Such acknowledgment must be received prior to the hour and date specified for receipt of proposals or shall accompany the proposal.

PUBLIC INFORMATION

All information, documentation, and other materials submitted in response to this solicitation are subject to public disclosure under the Texas Public Information Act (Texas Government Code, Chapter 552.001, et seq.) after the solicitation is completed and upon successful contract award.

If a proposal includes proprietary data, trade secrets or information the respondent wishes to except from public disclosure, then respondent must specifically label such data, secrets, or information as follows: “PRIVILEGED AND CONFIDENTIAL – PROPRIETARY INFORMATION.” To the extent permitted by law, information labeled as such will be used by University only for purposes related to or arising out of: (1) evaluation of proposals; (2) selection of a Respondent pursuant to the RFP process; and, (3) negotiation and execution of a contract with the selected Respondent

TERM OF CONTRACT

Any contract resulting from this RFP will become effective upon the later of the effective date indicated in the contract or the date that all parties have signed the contract. The expected term of the contract will be three (3) years with the option to renew two (2) additional one-year terms, for a maximum of five (5) years. The University reserves the right to negotiate a modification of contract terms and schedules as necessary.

CANCELLATION

The University has the right to cancel for default all or part of the undelivered portions of this Contract if the Contractor breaches any of the terms including warranties of Contractor or if the Contractor becomes insolvent or commits acts of bankruptcy. Such right of cancellation is in addition to and not in lieu of any other remedies which the University may have in law or equity.

TERMINATION

The performance of work under this Contact may be terminated by the University in accordance with this provision. Termination of work shall be effected by the delivery to the Contractor of a “Notice of Termination” specifying the extent to which performance of work under the order is terminated and the date upon which such termination becomes effective. Under no circumstances will the Contractor be entitled to payment for anticipated profits, unabsorbed overhead, or interest on borrowing by reason of such termination.

The University may terminate the Contract, without penalty, without cause by giving thirty (30) days’ written notice of such termination to the Contractor.

SECTION 2 – AWARD PROCESS

1.

1.

BASIS OF AWARD

A contract may be issued based on the proposal(s) considered the most advantageous to the University. Factors to be considered in determining an award are described in Section IX below, Evaluation Criteria Process. University reserves the right to make a split award, multiple awards, or no award at all.

CONTRACT AWARD PROCESS

An award for the services specified herein will be made following a procedure using competitive sealed proposals.

A. Proposals will be opened publicly to identify the names of the Respondents but will be afforded security sufficient to preclude disclosure of the contents of the proposal, including prices or other information, prior to award. After opening, an award may be made on the basis of the proposals initially submitted, without discussion, clarification or modification, or on the basis of negotiation with any of the Respondents or, at the University’s sole option and discretion, the University may discuss or negotiate all elements of the proposal with selected Respondents who represent a competitive range of proposals. For purposes of negotiation, a competitive range of acceptable or potentially acceptable proposals may be established comprising the highest rated proposal(s).

B. After the submission of a proposal but before making an award, the University may permit the Respondent to revise the proposal in order to obtain the best final offer. The University may not disclose any information derived from the proposals submitted from competing offers in conducting such discussions. The University will provide each Respondent with an equal opportunity for discussion and revision of proposals. Further action on proposals not included in the competitive range will be deferred pending an award, but the University reserves the right to include additional proposals in the competitive range if deemed in the best interest of the University.

C. University reserves the right to award a Contract for all or any portion of the requirements proposed by reason of this request, award multiple Contracts, or to reject any and all proposals if deemed to be in the best interests of the University and to re-solicit for proposals, or to reject any and all proposals if deemed to be in the best interests of the University and to temporarily or permanently abandon the procurement. If the University awards a contract, it will award the contract to the Respondent, whose proposal is the most advantageous to the University, considering price and the evaluation factors set forth in this RFP. The contract file must state in writing the basis upon which the award is made.

OTHER FACTORS FOR SELECTION

The Respondent selected for an award will be the Respondent whose proposal, as presented in the response to this RFP, is the most advantageous. The University is not bound to accept the lowest priced proposal if that proposal is not in the best interest of the University as determined by the University. The University personnel will evaluate proposals. In addition to the Evaluation Criteria identified in Section IX below, the selection of the successful respondent for this award will be based on the other factors listed below:

1. Compliance with specifications.

2. Ability to offer a comprehensive set of core services and benefits.

3. Competitive rates.

4. Online access to relevant databases.

5. Compliance with applicable state and federal laws and regulations.

6. Financial position of Respondent.

7. Stability of rates and fees over time.

8. Ability to provide the University with requested reports, including but not limited to, service utilization reports.

9. Ability to provide a la carte services under the scope of the contract to best meet the needs of the University.

10. Ability to perform services in a timely and efficient manner.

11. Responsiveness from customer support personnel

12. Adhering to Texas Government Code, Sec.2156.007 requirements.

Consideration may also be given to any additional information and comments if deemed beneficial to the University. Upon completion of the initial review and evaluation of the proposals submitted, selected Respondents may be invited to participate in oral presentations.

RESPONDENT'S ACCEPTANCE OF EVALUATION METHODOLOGY

Submission of a proposal indicates Respondent’s acceptance of the evaluation technique and Respondent’s recognition that the University must make some subjective judgments during the evaluation.

COMMITMENT

Respondent understands and agrees that the University has made no representation, written or oral, that any such requirements be furnished under a Contract arising from this RFP. Furthermore, Respondent recognizes and understands that any cost borne by the Respondent, which arises from Respondent’s performance hereunder, shall be at the sole risk and responsibility of Respondent.

KEY EVENTS SCHEDULE

Posting of RFP for public bidding (ESBD)
October 18, 2022
Pre-Proposal Meeting
October 25, 2022 @ 10:30 am CT
Inquiries and Interpretations Deadline
October 27, 2022 @ 4:30 pm CT
Q and A addendum posting to ESBD
November 1, 2022 @ 5:00 pm CT
Proposal Submittal Deadline
November 17, 2022 @ 10:00 am CT
HSP Submittal Deadline
November 17, 2022 @ 10:00 am CT
Respondent short list identified
TBD
Anticipated Award
TBD
Anticipated Start Date
TBD

Note: The University reserves the right to change or extend any and all dates including the due date for proposals for any reason and at any time including after the due date for proposals.

The University will be closed in observance of the following holiday:

https://www.uh.edu/human-resources/payroll/holiday-schedule/

SECTION 3 – GENERAL INFORMATION AND REQUIREMENTS

SECTION 2

GENERAL INSTRUCTIONS

Respondents should carefully read the information contained herein and submit a complete response to all requirements and questions as directed. Proposals and any other information submitted by Respondents in response to this RFP shall become the property of the University.

University will not provide compensation to Respondents for any expenses incurred by the Respondent(s) for proposal preparation or for any demonstrations that may be made, unless otherwise expressly stated. Respondents submit proposals at their own risk and expense. Proposals, which are qualified with conditional clauses, or alterations, or items not called for in the RFP documents, or irregularities of any kind, are subject to disqualification by the University, at its option.

Each proposal should be prepared simply and economically, providing a straightforward, concise description of your firm's ability to meet the requirements of this RFP. Emphasis should be on completeness, clarity of content, responsiveness to the requirements, and an understanding of the University's needs.

University makes no guarantee that an award will be made as a result of this RFP, and reserves the right to accept or reject any or all proposals, waive any formalities or minor technical inconsistencies, or delete any item/requirements from this RFP or resulting contract when deemed to be in the University's best interest. Representations made within the proposal will be binding on responding firms. The University will not be bound to act by any previous communication or proposal submitted by the firms other than this RFP. Firms wishing to submit a “No-Response” are requested to return the first page of the Execution of Offer (ref. Section VI). The returned form should indicate your company's name and include the words “No-Response” in the right-hand column. Failure to comply with the requirements contained in this RFP may result in the rejection of your proposal.

HISTORICALLY UNDERUTILIZED BUSINESS

In accordance with the State of Texas law, the University shall make a good faith effort to utilize Historically Underutilized Businesses (“HUBs”) in state procurement, the University shall make a good faith effort to utilize HUBs in contracts for construction, goods, and services. The University strives to achieve State HUB goals by receiving credit for contracting directly with HUBs and/or credit for UH Prime Contractors expenditures with HUBs at all tiers of their contractual relationships. If the University determines that subcontracting is probable under the contract, a HUB Subcontracting Plan (“HSP”) must be completed by the Respondent and submitted with the Proposal in accordance with Texas Administrative Code, Title 34, Part 1, Chapter 20, Subchapter B. The HSP, if required by this solicitation, will become a provision of any contract that results from this solicitation and the Respondent will utilize the subcontractors indicated in the HSP, unless a revision to the HSP is approved by the University. Owner is committed to sponsoring mentor-protégé relationships for HUBs as outlined in Texas Administrative Code Title 34, Part 1, Chapter 20, Subchapter B, §20.28, and has been performing outreach to support this important effort.

HISTORICALLY UNDERUTILIZED BUSINESS PARTICIPATION

The Respondent will also provide monthly Progress Assessment Reports to the University during the life of the contract to verify compliance with the HSP in the manner indicated by the University.

PROGRESSIVE ASSESSMENT REPORTS (PARS)

The Respondent shall maintain business records documenting compliance with the HUB Subcontracting Plan (HSP) and shall submit a monthly Progress Assessment Report (PAR) via the UH’s Contracts Compliance System, https://uh.gob2g.com. The PAR submission shall be required as a condition for payment.

The Respondent shall report to the University the identity and amount paid to each HUB and non-HUB subcontractor to whom the Respondent has awarded a subcontract for labor, supplies, materials, and equipment. The subcontractors listed in the PARs should be the same vendors identified in the HSP during the life of the contract. Complete the PARs Designee Form and submit with the HUB Subcontracting Plan.

ALTERNATE PROPOSAL

University may consider alternate proposals submitted by qualified responsive firms in determining an award. Respondents submitting alternate proposals shall clearly identify any exceptions taken to the requirements listed herein and include a detailed description of the alternate(s) proposed. Respondent(s) may suggest additions to the requirements with respect to the scope of work or services performed. All such suggestions shall be clearly defined. Alternate proposals shall be submitted as an attachment to your base proposal (RFP) package.

WITHDRAWAL OR MODIFICATION

No proposal may be changed, amended, or modified after the same has been submitted or filed in response to this solicitation, except for obvious errors in extension. However, a proposal may be withdrawn and resubmitted any time prior to the time set for receipt of proposals. No proposal may be withdrawn after the submittal deadline without approval by the University, which shall be based on Respondent’s submittal, in writing, of a reason acceptable to the University.

VALIDITY PERIOD

Proposals are to be valid for the University's acceptance for a minimum of 120 days from the submittal deadline date to allow time for evaluation, selection, and any unforeseen delays. Proposals, if accepted, shall remain valid for the life of the Contract. At the end of the initial one-hundred-twenty (120) day validity period, proposals will automatically roll over for an additional one-hundred-twenty (120) day period unless otherwise specified in writing by Respondent.

TERMS AND CONDITIONS

The General Terms and Conditions (ref. Section V) shall govern any contract issued as a result of this solicitation (RFP).

All Respondents must comply with the requirements listed on Section IV Proposal Requirements, Section VI Description of Services, and Exhibit A. Execution of Offer herein. In the event there is a conflict expressed in this document, the provision-requiring Respondent to supply the better quality or greater quantity shall prevail, or if such conflict does not involve quality or quantity, then interpretation will be in the following order of precedence:

1.Description of Services
2.General Terms and Conditions
3.Execution of Offer

By signing the Execution of Offer (EXHIBIT A) and submitting a proposal, Respondent certifies that any attached or referenced terms, conditions, or documents are applicable to this procurement only to the extent that they do not conflict with the statutes or Administrative Code of the State of Texas, or the advertised terms and conditions, and that they do not impose additional requirements on the University.

SECTION 4 – SPECIFIC REQUIREMENTS OF REQUEST FOR PROPOSAL

SECTION 3

FAILURE TO COMPLY WITH REQUIREMENTS

If Respondent fails to comply with any requirements contained in this RFP, Respondent’s Proposal will be considered non-responsive and will be rejected. Below are the specific requirements of the RFP.

SUBMISSION, CONTENT, AND FORMAT OF PROPOSALS

University will not accept Proposals received after the Proposal Deadline. University will not accept proposals that do not conform to the requirements of this RFP regarding the required format and size. Likewise, failure to address all aspects of the Project or the requirements of this RFP in a complete and meaningful way will subject a Proposal to rejection. Proposals that are qualified with conditional clauses, alterations, items not called for in this RFP, or irregularities of any kind are subject to rejection. Unnecessary or extraneous attachments shall NOT be included with Proposals and will not be reviewed, utilized or considered by University.

Each Proposal must be submitted as one (1) package with two (2) individually sealed envelopes inside. The proposal documents, attachments, execution of offer, and any other information must be included in one envelope with a copy on USB. Two (2) copies of the proposal must be included. The completed HUB Subcontracting Plan must be in the second envelope with a copy on USB. One (1) copy of the HSP must be included. Owner prefers simple and economically produced Proposals describing the Respondent’s ability to meet the requirements of this RFP in a straightforward, concise manner. In evaluating Proposals, emphasis shall be on the quality, completeness, clarity of content, responsiveness to the requirements, and Respondent’s understanding and anticipating of the Owner’s needs.

The required hard-copy counterparts of Proposal must be printed on letter-size (8-1/2” x 11”) paper assembled with spiral or metal ring bindings and contains a MAXIMUM of THIRTY (30) pages printed front and back totaling SIXTY (60) pages. Each section must be separated with a divider sheet for quick reference. The cover, table of contents, divider sheets, sample documents, incumbency certificate, Bonding Letter, HSP, Execution of Offer and Cost and Delivery Proposal does not count as printed pages. University’s published manuals may be submitted in their entirety as an attachment or incorporated by reference.

EXECUTION OF OFFER

Each Proposal must include the complete, fully executed and acknowledged Execution of Offer in form and substance identical to the form attached hereto as EXHIBIT A.

HUB SUBCONTRACTING PLAN

Based on an analysis performed by the University’s Purchasing Department, subcontracting was determined to be probable for this contract. Therefore, a HSP will be required to be submitted with the Proposal. EXHIBIT B contains the HSP form and instructions. Based on an analysis performed by the University’s Purchasing Department, subcontracting was determined to be probable for this contract. Therefore, an HSP will be required to be submitted with the Proposal. EXHIBIT B contains the HSP form and instructions. Also included is EXHIBIT B, an additional HSP Instruction Tip Sheet to assist in completing the HSP. Return HUB Plans in separate envelopes, USB, sealed, and with the reference “RFP783-22013 RFP Source-to-Pay/E-Procurement System”.

If you have any questions about completing the HSP, if required, please contact the HUB Department via email at hubdocs@uh.edu or call (713) 743-7643.

The HUB Subcontracting Goal for this project is 21.1%.

GENERAL INFORMATION QUESTIONNAIRE

The General Information Questionnaire (see Section 8) must be completed and submitted with the proposal.

INFORMATION TECHNOLOGY REQUIREMENTS

The proposal must include a “Lite” or “Full” Higher Education Community Vendor Assessment Toolkit (HECVAT) questionnaire that has been completed within the past year. Information about the HECVAT and the HECVAT questionnaire forms can be found at the following URL:

https://library.educause.edu/resources/2020/4/higher-education-community-vendor-assessment-toolkit. Click the tile on the web page that corresponds to the version you would like to submit to download the appropriate form.

Contractor will address all applicable technical standards (1 TAC 206, and I TAC 213) by completing a Voluntary Product Accessibility Template (VPAT 2.4) ACR 508 Edition attesting to any electronic and information resource's (EIR) accessible features and capabilities or provide a similarly formatted document as the VPAT attesting to the EIR’s accessible features and capabilities. UH reserves the right to perform testing on the Contractor's deliverables to ensure the accuracy of their VPAT response regarding conformance with the 1TAC 206/1TAC 213 technical standards.

Pursuant to Section 2054.0593(d)-(f) of the Texas Government Code, relating to cloud computing state risk and authorization management program, Contractor represents and warrants that it complies with the requirements of the state risk and authorization management program and Contractor agrees that throughout the term of the contract it shall maintain its certifications and comply with the program requirements in the performance of the contract.

ADDITIONAL REQUIREMENTS

N/A

SECTION 5 – GENERAL TERMS AND CONDITIONS

SECTION 4

GENERAL

These General Terms and Conditions are an example of what may be a part of any contract, which may be awarded resulting from this RFP. Irrespective of those contained in this RFP, the University reserves the right to require additional or modified contract terms and conditions with the successful entity that are in the University’s best interest.

DEFINITIONS

Whenever the following terms are used in these General Terms and Conditions or in the other Contract Documents the intent and meaning shall be interpreted as follows:

Contract Documents shall mean the documents that form the Contract between the University and the Contractor. The Contract Documents consist of the Agreement or Purchase Order. The Standard Purchasing Agreement (EXHIBIT C) is the University’s preferred form of Agreement. Any capitalized term used but not defined in this RFP has the meaning ascribed to it in the Contract Form. BY SUBMITTING ITS PROPOSAL, RESPONDENT IS EXPRESSLY CONSENTING TO THE TERMS, CONDITIONS, AND PROVISIONS OF THE CONTRACT FORM. Any change or addendum to the Standard Purchasing Agreement or use of another contract form must be reviewed and approved by UH System Legal Counsel and will delay the contracting process. Also, use of another contract form may lead to rejection of the bid, if such form is not used as an exhibit/corollary document to the Standard Purchasing Agreement.

Conditions of the Contract (this Section 5 - General Terms and Conditions, and any Additional or Special Conditions issued for this RFP), Specifications, Pricing and Delivery Schedule, Execution of Offer, Respondent's Questionnaire, and all Addenda and Amendments issued prior to and after the execution of the Contract.

University shall mean the University of Houston System, including the component universities, teaching centers, and other satellite locations owned or operated by the University of Houston System or the University of Houston.

Respondent shall mean the individual, partnership, corporation, or other entity responding to this RFP.

Contractor shall mean the individual, partnership, corporation, or other entity awarded a Contract for requested services under this RFP, in accordance with the terms, conditions, and requirements herein.

Project shall mean the complete undertaking by the Contractor to provide the goods and/or services contemplated by the Contract.

ENTIRE AGREEMENT

The Contract Documents are intended as the complete and exclusive statement of the agreement between the University and the Contractor and supersede all prior or contemporaneous agreements, negotiations, the course of prior dealings, or oral representations relating to the subject matter hereof. The terms and conditions of any purchase order, agreements, amendments, modifications, or other documents submitted by either party which conflict with, or in any way purport to amend or add to any of the terms and conditions of the Contract are specifically objected to by the other party and shall be of no force or effect, nor shall govern in any way the subject matter hereof, unless set forth in writing and signed by both parties.

TIME OF PERFORMANCE

Time is of the essence in the rendering of services hereunder. Contractor agrees to perform all obligations and render services set forth per this Contract in accordance with the schedules herein and as mutually agreed upon between the University and Contractor during the term of this Contract.

DEFAULT

In the event that the Contractor fails to carry out or comply with any of the terms and conditions of the Contract with the University, the University may notify the Contractor of such failure or default in writing and demand that the failure or default be remedied within ten (10) days; and in the event that the Contractor fails to remedy such failure or default within the ten (10) day period, the University shall have the right to cancel the Contract.

Without limiting the foregoing, the following shall constitute a material breach by the Contractor, upon the occurrence of which the Contractor shall immediately notify the University; the Contractor ceases its business operation, makes a general assignment for the benefit of creditors, is adjudged bankrupt, becomes insolvent, buyout or merger, or non-compliance with governmental requirements.

The cancellation of the Contract, under any circumstances whatsoever, shall not effect or relieve Contractor from any obligation or liability that may have been incurred or will be incurred pursuant to the Contract and such cancellation by the University shall not limit any other right or remedy available to the University at law or in equity.

FINANCIAL REPORTS AND PAYMENT

A. All invoices should be submitted to the University no more than 30 calendar days after the delivery of goods or completion of services that are being invoiced.

B. University will remit payments based on valid and correct invoices no later than 30 calendar days after the later of the goods receipt date, service completion date, and invoice receipt date. Invoices must include a description of goods or services provided and an itemization of fees and/or expenses requested in a format mutually agreed upon by the Contractor and the Contract Coordinator.

C. University shall have the right to verify the details set forth in the Contractor's invoices, either before or after payment of invoices.

CONTRACT AMENDMENTS

The Contract may be amended within the Contract period by mutual consent of the parties. No modification or amendment to the Contract shall become valid unless in writing and signed by both parties. All correspondence regarding modifications or amendments to the Contract must be forwarded to the University’s Purchasing Department for prior review and approval.

INDEPENDENT CONTRACTOR STATUS

Contractor recognizes that it is engaged as an independent contractor and acknowledges that the University will have no responsibility to provide transportation, insurance, taxes or other fringe benefits normally associated with employee status. Contractor, in accordance with its status as an independent contractor, covenants and agrees that it shall conduct itself consistent with such status, that it will neither hold itself out as nor claim to be an officer, partner, employee or agent of the University by reason hereof, and that it will not by reason hereof make any claim, demand or application to or for any right or privilege applicable to an officer, partner, employee or agent of the University, including, but not limited to, unemployment insurance benefits, social security coverage or retirement benefits. Contractor hereby agrees to make its own arrangements for any of such benefits as it may desire and agrees that it is responsible for all income taxes required by applicable law.

GENERAL RULES AND PROCEDURES FOR PURCHASING

Respondent shall comply with Texas Government Code Section 2155.004 provision regarding conflicts of interest, the prohibition on certain bids and contracts, and anti-trust laws.

A state agency may not accept a bid or award a contract that includes proposed financial participation by a person who received compensation from the agency to participate in preparing the specifications or request for proposals on which the bid or contract is based.

Under Section 2155.004, Government Code, the Respondent certifies that the individual or business entity named in this bid or contract is not ineligible to receive the specified contract and acknowledges that this contract may be terminated, and payment withheld if this certification is inaccurate.

UNIVERSITY’S RIGHT TO AUDIT

At any time during the term of this Contract and for a period of four (4) years thereafter the University or a duly authorized audit representative of the University, or the State of Texas, at its expense and at reasonable times, reserves the right to audit Contractor's records and books relevant to all services provided under this Contract. In the event such an audit by the University reveals any errors/overpayments by the University, Contractor shall refund the University the full amount of such overpayments within thirty (30) days of such audit findings, or the University, at its option, reserves the right to deduct such amounts owing the University from any payments due to the Contractor.

ACCESS TO DOCUMENTS

To the extent applicable to this procurement, Contractor agrees to allow, during and for a period of not less than four (4) years after the Contract term, access to this Contract and its books, documents, and records; and contracts between Contractor and its subcontractors or related organizations, including books, documents and records relating to same, by the Comptroller General of the United States, and their duly authorized representatives.

TITLE AND RISK OF LOSS

For goods to be provided by Contractor hereunder, if any, the title and risk of loss of the goods shall not pass to the University.

ACCEPTANCE OF PRODUCTS AND SERVICES

All products furnished and all services performed under this Contract shall be to the satisfaction of the University and in accordance with the specifications, terms, and conditions of the Contract. The University reserves the right to inspect the products furnished or the services performed and to determine the quality, acceptability, and fitness of such products or services.

SALES AND USE TAX:

Section 151.311, Tax Code permits the purchase free of state sales and use taxes of tangible personal property to be incorporated into realty in the performance of a contract for an improvement to realty for certain exempt entities such as UH System and its components.

INDEMNIFICATION:

Contractor agrees to hold UH System, the University, its regents, officers, agents and employees harmless and free from any loss, damage, or expense arising out of any occurrence relating to this Contract or its performance and will indemnify UH System and the University, its regents, officers, agents, employees, and students and assigns against any damage or claim of any type arising from the acts or omission (including negligence) of the Contractor, its agents, employees, subcontractors, and/or assigns.

A. CONTRACTOR SHALL PROTECT AND INDEMNIFY THE UNIVERSITY FROM AND AGAINST ALL CLAIMS, DAMAGES, JUDGMENTS AND LOSS ARISING FROM INFRINGEMENT OR ALLEGED INFRINGEMENT OF ANY UNITED STATES PATENT, OR COPYRIGHT, ARISING BY OR OUT OF ANY OF THE SERVICES PERFORMED OR GOODS PROVIDED HEREUNDER OR THE USE BY CONTRACTOR, OR BY THE UNIVERSITY AT THE DIRECTION OF CONTRACTOR, OF ANY ARTICLE OR MATERIAL, PROVIDED THAT UPON BECOMING AWARE OF A SUIT OR THREAT OF SUIT FOR PATENT OR COPYRIGHT INFRINGEMENT, THE UNIVERSITY SHALL PROMPTLY NOTIFY CONTRACTOR AND CONTRACTOR SHALL BE GIVEN FULL OPPORTUNITY TO NEGOTIATE A SETTLEMENT. CONTRACTOR DOES NOT WARRANT AGAINST INFRINGEMENT BY REASON OF THE UNIVERSITY'S DESIGN OF ARTICLES OR THE USE THEREOF IN COMBINATION WITH OTHER MATERIALS OR IN THE OPERATION OF ANY PROCESS. IN THE EVENT OF LITIGATION, THE UNIVERSITY AGREES TO COOPERATE REASONABLY WITH CONTRACTOR AND PARTIES SHALL BE ENTITLED, IN CONNECTION WITH ANY SUCH LITIGATION, TO BE REPRESENTED BY COUNSEL AT THEIR OWN EXPENSE.

B. The indemnities contained herein shall survive the termination of any agreement or purchase order for any reason whatsoever.

FORCE MAJEURE

If either the University or Contractor (individually, a “Party”) is delayed at any time in the performance of its obligations hereunder by economic industry-wide strikes, fire, unusual delay in deliveries, unavoidable casualties, or other causes reasonably beyond such Party’s control and which could not have been reasonably anticipated by such Party, then the time for performance of such Party shall be extended by one (1) day for each day of such delay.

CONFLICTS OF INTEREST

It is understood and agreed that no benefits, payments or considerations received by Contractor for the performance of services associated with and pertinent to the resultant Contract shall accrue, directly or indirectly, to any employees, elected or appointed officers or representatives, or any other person identified as agents of, or who are by definition an employee of, the State.

Respondent shall also disclose:

A. Any relationship, whether by relative, business associate, capital funding agreement or by any other such kinship which exists between Respondent and an employee of any UH System component.

B. Whether Respondent has been an employee of any UH System component within the immediate twelve (12) months prior to the RFP response.

C. Whether any member of the Board of Regents of the University or the Executive Officers of the University or its component institutions, has a financial interest, directly or indirectly, in the transaction that is the subject of the contract.

All such disclosures will be subject to administrative review and approval prior to the University entering into any contract with Respondent.

NON-DISCLOSURE

Contractor and the University acknowledge that they or their employees may, in the performance of the resultant Contract, come into the possession of proprietary or confidential information owned by or in the possession of the other.

Neither party shall use any such information for its own benefit or make such information available to any person, firm, corporation, or other organization, regardless of whether directly or indirectly affiliated with Contractor or the University, unless (i) required by law, (ii) by order of any court or tribunal, (iii) such disclosure is necessary for the assertion of a right, or defense of an assertion of a right, by one party against the other party hereto, or (iv) such information has been acquired from other sources.

PUBLICITY

Contractor agrees that it shall not publicize this Contract or disclose, confirm, or deny any details thereof to third parties or use any photographs or video recordings of the University's employees or use the University's name in connection with any sales promotion or publicity event without the prior express written approval of the University.

SEVERABILITY

In case any provision hereof, or of any resulting agreement or purchase order, shall, for any reason, be held invalid or unenforceable in any respect, such invalidity or unenforceability shall not affect any other provision thereof, and this Contract shall be construed as if such invalid or unenforceable provision had not been included herein.

NON-WAIVER OF DEFAULTS

No delay or omission by either of the parties hereto in exercising any right or power accruing upon the noncompliance or failure of performance by the other party hereto of any of the provisions of this Contract shall impair any such right or power or be construed to be a waiver thereof. A waiver by either of the parties hereto of any of the covenants, conditions, or agreements thereof to be performed by the other party hereto shall not be construed to be a waiver of any subsequent breach thereof or of any other covenant, condition or agreement therein contained.

ASSIGNMENT

The agreement with Contractor is a personal service contract for the services of Contractor, and Contractor's interest in such agreement, duties hereunder and/or fees due hereunder may not be assigned or delegated to a third party. The benefits and burdens of this agreement are, however, assignable by the University.

ASSIGNMENT OF OVERCHARGE CLAIMS

Contractor hereby assigns to the University any and all claims for overcharges associated with the Contract arising under the antitrust laws of the United States or arising under the antitrust laws of the State of Texas.

PATENT AND COPYRIGHT

Contractor shall pay for any royalties, license fees, copyrights or trade and service marks required to perform the services required by this Contract.

TEXAS PUBLIC INFORMATION ACT

University considers all information, documentation and other materials requested to be submitted in response to this solicitation to be of a non-confidential and/or non-proprietary nature and therefore shall be subject to public disclosure under the Texas Public Information Act (Texas Government Code, Chapter 552.001, et seq) after a contract is awarded. Respondents are hereby notified that the University strictly adheres to all statutes, court decisions, and opinions of the Texas Attorney General regarding the disclosure of RFP information.

FREEDOM OF ACCESS AND USE OF FACILITIES

The Contractor's employees shall have reasonable and free access during normal business hours to use only those facilities of the University that are necessary to perform services under this Contract and shall have no right of access to any other facilities of the University.

OBSERVANCE OF UNIVERSITY RULES AND REGULATIONS

Respondent agrees that at all times its employees will observe and comply with all policies and regulations of the University while on University premises, including but not limited to…

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