ESBD_546632_1786129435441_Exhibit_E_Online_Bid_Room_Information_v.1.4_(07-22-25).pdf

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Attached to
HHS0017682
Solicitation number
HHS0017682
Issued by
Texas

About this file

This document is an exhibit from the Texas Health and Human Services (HHS) agency regarding online bid room procedures and access requirements for solicitation HHS0017682. The exhibit provides guidance for bidders submitting responses electronically through the HHS Online Bid Room, though use of this platform is optional. All bidders must carefully review the complete solicitation package and adhere to the specified form and method of delivery outlined therein. Responses must be submitted on or before the due date and time identified in the solicitation package, with late submissions not accepted. Failure to follow submission requirements may result in disqualification.

Access to the HHS Online Bid Room requires a multi-step registration process through the IAMOnline portal. New users must request an account using a non-HHS employee or organization registration link, with registration approval by an Agency Sponsor required before access is granted. Users receive an IAMOnline registration email to activate their account, with the activation link valid for seven days only for security purposes. The registration process may require several days, and bidders should allow adequate time to complete registration and submit responses by the deadline. Applicants with previous Enterprise Portal or IAMOnline access must register anew using a different email address, as the portal does not permit duplicate email addresses across accounts. Technical difficulties encountered during electronic submission through the optional online bid room do not constitute grounds for contract award protests. Support is available through the IAMOnline Help Page or the Help Desk at 512-438-4720 or 855-435-7181 (toll-free) during business hours Monday through Friday, 7:00 A.M. to 7:00 P.M. Central Time.

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Text version

Version 1.40 Revision Date 07/22/2025

Exhibit E HHS Online Bid Room Information

HHS0017682

Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.

Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.

Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.

IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.

Access to the HHS Online Bid Room is a multi-step process.

All Online Bid Room Users:

• Follow the provided link to access the IAMOnline – Sign-in page.

• Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.

• Users can find detailed instructions here; Follow the organization or external user account request steps as directed.

• Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.

• The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.

Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.

IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.

The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of https://iamonline.hhs.state.tx.us/ https://gatewayaw.hhs.state.tx.us/publicHelpGuide/Content/External/EXT_HomePage.htm

Version 1.40 Revision Date 07/22/2025 a solicitation response shall not be sufficient basis for a protest of a contract award.

Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.

https://gatewayaw.hhs.state.tx.us/publicHelpGuide/Content/External/EXT_HomePage.htm

File details come from the government source that posted it. Updated .