ESBD_532592_1782760945239_Exhibit_E_Online_Bid_Room_Information.docx

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Attached to
Sole Source- Health Effectiveness and Data Information Set (HEDIS) Collection and Customer Support Services
Solicitation number
HHS0017482
Issued by
Travis County, Austin City, Texas

About this file

This is an Exhibit document providing operational guidance for the HHS Online Bid Room submission system for solicitation HHS0017482 administered by the Texas Health and Human Services Commission. The document outlines the electronic submission process and technical requirements for bidders responding to this state contract opportunity. Bidders may submit responses electronically through the HHS Online Bid Room or through alternative submission methods identified in the main solicitation package. All submissions must comply with the specific form and delivery requirements outlined in the solicitation package, and responses must be submitted by the stated response due date and time. Failure to adhere to the required submission format and method may result in disqualification of the bid.

Access to the HHS Online Bid Room requires completion of a multi-step registration process through the IAMOnline portal. New users must request an account using an email address as their external user ID and await approval from an Agency Sponsor before receiving registration credentials. The registration process may require several days to complete, and applicants with previous access to the Enterprise Portal or IAMOnline must complete a separate new registration using a different email address. The activation link for new accounts remains active for seven days only. Technical difficulties or delays associated with the optional online bid room system do not constitute grounds for protesting a contract award. For registration assistance, users may contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free) between 7:00 A.M. and 7:00 P.M., Central Time, Monday through Friday.

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Text version

Exhibit E HHS Online Bid Room Information

HHS0017482

Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.

Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.

Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.

IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.

Access to the HHS Online Bid Room is a multi-step process.

All Online Bid Room Users:

· Follow the provided link to access the IAMOnline – Sign-in page.

· Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.

· Users can find detailed instructions here; Follow the organization or external user account request steps as directed.

· Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.

· The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.

Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.

IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.

The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.

Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.

Version 1.40 Revision Date 07/22/2025

File details come from the government source that posted it. Updated .