ESBD_524992_1781550333318_Exhibit_E_Online_Bid_Room_Information.docx
DOCX document 37 KB Posted
- Attached to
- Sole Source – Customer Support Agreement for Apex Gamma Desktop Systems and 24-Input Alpha Analyst System.
- Solicitation number
- HHS0017358
- Issued by
- Travis County, Austin City, Texas
About this file
This document is an exhibit providing instructions for accessing the HHS Online Bid Room submission system for solicitation HHS0017358 issued by the Texas Health and Human Services agency. The exhibit outlines the optional electronic submission process for bids and responses to the solicitation, emphasizing that all submissions must adhere to the specific form and method of delivery requirements identified in the main solicitation package. Bidders are directed to review the complete solicitation package and all associated documents before submitting responses. The Point of Contact listed in the solicitation package is designated as the resource for questions regarding the solicitation, and responses must be submitted by the response due date and time specified in the solicitation package. Failure to comply with submission requirements may result in disqualification.
Access to the HHS Online Bid Room requires completion of a multi-step registration process through the IAMOnline portal. New users must request an account using an email address as their external user ID, and existing users with previous Enterprise Portal or IAMOnline access must complete a separate registration using a different email address since the system does not permit duplicate email usage across accounts. Once an Agency Sponsor approves the access request, users receive a registration email with a seven-day window to activate their account. The Help Desk is available at 512-438-4720 or 855-435-7181 (toll-free) from 7:00 A.M. to 7:00 P.M., Central Time, Monday through Friday. The document cautions that the registration process may require several days and advises potential bidders to allow adequate time for completion prior to the response deadline, as late submissions are not accepted and technical difficulties do not provide grounds for contract award protests.
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Text version
Exhibit E HHS Online Bid Room Information
HHS0017358
Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.
Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.
Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.
IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.
Access to the HHS Online Bid Room is a multi-step process.
All Online Bid Room Users:
· Follow the provided link to access the IAMOnline – Sign-in page.
· Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.
· Users can find detailed instructions here; Follow the organization or external user account request steps as directed.
· Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.
· The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.
Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.
IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.
The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.
Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.
Version 1.40 Revision Date 07/22/2025
File details come from the government source that posted it. Updated .