ESBD_520252_1779809240066_Exhibit_E_Online_Bid_Room_Information.pdf

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Attached to
For the Department of State Health Services (DSHS) needing Generator and Trailer Preventive Maintenance, Repair, and Upgrade Services.
Solicitation number
HHS0017291
Issued by
Bexar County, Texas

About this file

This document is Exhibit E of a solicitation package for the Texas Health and Human Services (HHS) agency, specifically detailing procedures for electronic bid submission through the HHS Online Bid Room system. The exhibit outlines the optional electronic submission method available to bidders responding to solicitation HHS0017291. Bidders may submit responses using the HHS Online Bid Room or through any alternative submission method identified in the solicitation package. All submissions must comply with the specific form and delivery requirements outlined in the solicitation package and must be received by the stated response due date and time. Failure to adhere to submission requirements may result in disqualification of the response.

Access to the HHS Online Bid Room requires a multi-step registration process through the IAMOnline portal. Prospective bidders must request a new account using a valid email address, after which an Agency Sponsor must approve the access request before the user receives an IAMOnline registration email. Users have seven days to activate their accounts through the provided link. The document emphasizes that the registration process may require several days, and bidders should allow sufficient time to complete registration before the submission deadline. Technical difficulties with the optional online bid room system are not grounds for protest of a contract award. Additional support is available through the HHS Help Desk at 512-438-4720 or 855-435-7181 (toll-free) during business hours of 7:00 A.M. to 7:00 P.M., Central Time, Monday through Friday.

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Text version

Version 1.40 Revision Date 07/22/2025

Exhibit E HHS Online Bid Room Information

HHS0017291

Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.

Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.

Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.

IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.

Access to the HHS Online Bid Room is a multi-step process.

All Online Bid Room Users:

Follow the provided link to access the IAMOnline – Sign-in page.

Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.

Users can find detailed instructions here; Follow the organization or external user account request steps as directed.

Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.

The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.

Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.

IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.

The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.

Version 1.40 Revision Date 07/22/2025

Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.

File details come from the government source that posted it. Updated .