ESBD_517845_1779200205060_53700_IFB_HHS0017290_PCS_137_Formal_nh_.pdf
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- Solicitation number
- HHS0017290
- Issued by
- Bexar County, Texas
About this file
This Invitation for Bids (IFB) is issued by the Texas Health and Human Services Commission (HHSC) Procurement and Contracting Services division on behalf of the Department of State Health Services (DSHS) for emergency response vehicle upfit and radio decommissioning services. The solicitation seeks contractor services for three vehicles: complete emergency response equipment installation on a 2026 Chevrolet Suburban (including emergency lighting, siren and control systems, push bumper, center console, power and charging systems, safety equipment, window tint, and floor protection); replacement of the emergency lighting and siren control system on a 2010 Ford F-650 with a new Whelen CenCom Core WCX system; and decommissioning and removal of three mobile radios with associated wiring harnesses and antennas from a 2004 Ford Excursion for reinstallation in the Suburban. All work must be performed at the contractor's facility located within sixty miles of San Antonio, Texas, with DSHS responsible for vehicle delivery and retrieval. The IFB was posted May 19, 2026, with questions due by May 22, 2026 at 12:00 PM, addendum responses posted May 27, 2026, and bid responses due June 2, 2026 at 10:30 AM. The initial contract term runs from the date of award through August 31, 2026, with no renewal options but potential extension up to one year at the HHS Agency's discretion for continuity of service or transition purposes.
Pricing must be submitted as firm, fixed prices using the provided Pricing Sheet (Exhibit C), with detailed itemized quotes for equipment, labor, and materials for each vehicle, including hourly labor rates and estimated completion timeframes. Contractors may request price adjustments only using the Consumer Price Index formula specified in the IFB or upon Federal Minimum Wage increases, subject to HHS Agency approval. The contractor must have a minimum of five years of relevant experience, with assigned personnel possessing at least one year of experience in emergency vehicle upfitting. Contractor qualifications will be verified through three verifiable references for similar services performed within the last five years. Insurance requirements include Workers' Compensation, Commercial General Liability ($1,000,000 per occurrence/$2,000,000 aggregate), Commercial Automobile Liability ($1,000,000 combined single limit), Professional Liability ($1,000,000), and Umbrella Liability ($1,000,000). The HHS Agency guarantees no minimum volume or compensation and reserves the right to reject any or all responses or cancel the IFB. Evaluation will be based on bidder's ability to meet specifications and performance requirements, demonstrated experience, and price, with award going to the bidder offering best value rather than necessarily the lowest price.
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Text version
PCS 137 - SERVICES
Version 2.10 Page 1 of 46 Revised 03/18/2026
Stephanie Muth, Executive Commissioner
Invitation for Bids (IFB)
For Emergency Response Vehicle Upfit and Radio Decommissioning Services
Needed for the Department of State Health Services (DSHS)
IFB No. HHS0017290
NIGP Class/Item No(s): 928-51; License Identification System, Vehicle
Maintenance and Repair
Procurement Schedule - All Times are Central Time Reference Section 2 for further information
IFB Date Posted to ESBD May 19, 2026
Questions or Clarifications Submission Deadline May 22, 2026 12:00PM
Responses to Questions or Clarifications - Addendum posted on the ESBD
May 27, 2026
Response Deadline: Responses to this IFB must be received June 02, 2026, 10:30 AM
Anticipated Contract Start Date Date of Award
Version 2.10 Page 2 of 46 Revised 03/18/2026
Table of Contents 1 Introduction and Purpose of IFB
1.1 Authority
1.2 No Guarantee of Volume, Usage or Compensation
1.3 Negotiation, Exceptions or Assumptions
1.4 IFB Components
2 Procurement Schedule 3 Withdrawal or Amendment of Response 4 HHSC Overview 5 Definitions 6 General IFB Information
6.1 Sole Point of Contact and Communications
6.2 Exception to the Sole Point of Contact
6.3 Binding Offer Period
6.4 Costs Incurred
6.5 Changes, Modifications and Cancellation
6.6 Ambiguity, Conflict, Discrepancy
6.7 IFB Questions or Clarifications
6.8 Notification of Addenda or Cancellation
7 Scope of Work (SOW)
7.1 Scope of Services to be Performed
8 HUB Subcontracting Plan (HSP) Requirements
8.1 HUB Subcontracting Plan (HSP)
9 Pricing Information
9.1 Pricing Structure
9.2 Price Adjustments
10 Changes to The Contract 11 Contract Term
11.1 Term of Contract
11.2 Initial Contract Term:
11.3 Extension Option
12 Contract Administration/ Purchase Order Administration
12.1 Contract Manager/Program Lead
12.2 Performed Services Monitoring
12.3 Performance Reporting
12.4 Contractor Response to Notification of Non-Material Deficiency
12.5 Corrective Action Plan (The Plan)
Version 2.10 Page 3 of 46 Revised 03/18/2026
12.6 Performance Issues
12.7 Public Information Act – Bidder Requirements Regarding Disclosure
12.8 Bidder Waiver – Intellectual Property
13 Invoicing and Payment
13.1 Bill-to Address
13.2 Invoice Information
13.3 Payment
13.4 Invoice Submission
13.5 Disputed Invoice(s)
14 Insurance Requirements
14.1 Specific Insurance Requirements
14.2 Alternative Insurability
15 Screening of Responses
15.1 Administrative Screening
15.2 Irregularities
16 Evaluation
16.1 Evaluation of Responses
16.2 Conformance with State Law for Evaluation
16.3 Specific Evaluation Criteria
17 Award 18 Standards of Conduct for Vendors 19 Disclosure of Interested Parties 20 Protest Procedures Appendix A – Submission Instructions and Response Checklist
Version 2.10 Page 4 of 46 Revised 03/18/2026
1 Introduction and Purpose of IFB
The Texas Health and Human Services Commission (HHSC) is an agency within the Texas Health and Human Services (HHS) system. The Procurement and Contracting Services (PCS) division of HHSC administers IFBs for HHS.
HHSC PCS is seeking competitive bids to establish contract(s) for the Department of State Health Services (DSHS) needing Emergency Response Vehicle Upfit and Radio Decommissioning Services.
Both HHS Agencies, HHSC and DSHS, will be entitled to use any contract awarded as a result of this IFB.
To be considered for award, Bidders must submit a comprehensive Response which includes all required information and documentation as outlined in this IFB to ensure the Bidder meets all requirements, possesses the required experience and qualifications, and has the capacity to provide the services described in this IFB. See Appendix A, Submission Instructions and Response Checklist.
1.1 Authority
HHSC or DSHS is soliciting the services stated in this IFB under Texas Government Code
2156.063 Solicitation of Bids.
1.2 No Guarantee of Volume, Usage or Compensation
HHS Agency does not guarantee any volume, usage, or compensation to be paid to any Contractor under any Contract resulting from this IFB. Additionally, all HHS Agency contracts are subject to appropriations, the availability of funds, and termination.
1.3 Negotiation, Exceptions or Assumptions
Negotiations are prohibited under the IFB procurement method under most circumstances, and even then, the scope of permissible negotiations is limited and may not result in a material change to the scope of work or specifications as advertised in this IFB.
Bidders should NOT submit exceptions to this IFB which could result in disqualification of a Response. No changes to a Response can be made after the submission deadline.
No assumptions should be included in a Response. The inclusion of assumptions could result in disqualification of a Response. Instead, a Bidder should advance assumptions and seek clarification of a section of this IFB, any Exhibits or attachments, in the form and manner required in Section 6.7 IFB Questions or Clarifications.
Version 2.10 Page 5 of 46 Revised 03/18/2026
1.4 IFB Components
This IFB includes the following items:
PCS 137 IFB (this document)
Exhibit A – HHS Solicitation Affirmations
Exhibit B – PCS 111-Contract Affirmations and HHS Uniform Terms and Conditions (UTCs)
Exhibit C – Pricing Sheet
Exhibit D – Bidder Reference and Contractor Qualifications Form
Exhibit E – HHS Online Bid Room Information
Exhibit E-1- PCS Map
Exhibit F– Form 4109 Application for Texas Identification Number
2 Procurement Schedule
The Procurement Schedule dates on the cover page of this IFB are subject to change. HHSC reserves the right to modify these dates at any time by issuing an addendum. Any events listed in the Procurement Schedule after the Response Deadline will occur at the discretion of HHSC.
Responses must be received by HHSC prior to the Response Deadline as indicated in the Procurement Schedule. Every Bidder is solely responsible for ensuring its Response is received by HHSC before the Response Deadline in accordance with all requirements regarding submission. HHSC is not responsible for lost, misdirected or late Responses.
By submitting a Response, the Bidder represents and warrants that the individual submitting the Response, inclusive of the documents made part of the Response, is authorized to sign on behalf of the Bidder, and to bind the Bidder under any Contract that may result from this IFB.
3 Withdrawal or Amendment of Response
Bidders may withdraw or amend their Responses at any time prior to the Response Deadline by e-mailing the point of contact listed in Section 6.1 (Sole Point of Contact and Communications).
The e-mail subject line for withdrawal or response amendment should contain the IFB number as indicated on the cover page of this IFB. The Bidder is solely responsible for ensuring the email is received by HHSC before the Response Deadline. HHSC is not responsible for lost or misdirected e-mails.
Version 2.10 Page 6 of 46 Revised 03/18/2026
4 HHSC Overview
The Health and Human Services Commission (HHSC) was created in 1991 to oversee and coordinate the planning and delivery of health and human services in Texas. It is established pursuant to Chapter 523, Texas Government Code and is responsible for oversight of Texas Health and Human Services agencies.
PCS administers the procurement process, which includes IFB announcement and publication, Bidder communications, receipt of Responses, screening of timely received responses, and facilitating the evaluation of qualified Responses. PCS, in coordination with each HHS program, manages the execution of the award, through issuance of Purchase Order(s) or other Contract document, resulting from this IFB.
5 Definitions
Unless the context clearly indicates otherwise, throughout this IFB, the definition given to a term below applies whenever the term appears in this IFB, in any Response (Bid) submitted in response to this IFB, and in any Contract awarded as a result of this IFB. All other terms have their ordinary and common meaning.
a) Addendum – A written clarification or revision to this IFB issued by HHSC.
b) Bidder – The entity or individual that submits a response to this IFB. Includes anyone acting on behalf of the entity or individual that submits a response, such as an agent, employee, or representative. See also Respondent below.
c) Contract –The signed Purchase Order or Signature Document, the Uniform Terms and Conditions, Affirmations, along with any Attachments, Exhibits and any Amendments, purchase orders, or Work Orders that may be issued by HHSC, to be incorporated by reference for all purposes as a result of this IFB.
d) Contractor - Each Bidder, business entity or individual, if any, awarded a Purchase Order or other Contract to provide the services or goods as a result of this IFB.
e) Contract Term – The period of time during which the Purchase Order or Contract is in effect from the start date through the end date and may include renewal or extension periods.
f) Debarment – An exclusion from contracting or subcontracting with state agencies on the basis of cause pursuant to Title 34, Part 1, Chapter 20, Subchapter G of the Texas Administrative Code, and the Federal System for Award Management (SAM).
g) Deliverables – The services or goods specified in this IFB and any resulting Contract that the Contractor shall perform or deliver to the HHS Agency.
h) Electronic State Business Daily (ESBD) - The electronic online directory, administered by the Comptroller of Public Accounts, Statewide Procurement Division (SPD), for publishing procurement opportunities which exceed $25,000 in total estimated value
Version 2.10 Page 7 of 46 Revised 03/18/2026 and for providing public notice of contract awards. The ESBD may be accessed through the CPA web site at: https://www.txsmartbuy.gov/esbd.
Note: The Texas Comptroller of Public Accounts (CPA) recommends utilizing Google Chrome when navigating CPA websites.
i) Exhibit – A document, included as an attachment to this IFB, which provides terms and conditions, additional requirements and information related to this IFB.
j) HHS Agency - HHSC or any of the agencies of the State of Texas that are overseen by HHSC under authority granted under state law and the officers, employees, authorized representatives, and designees of those agencies. These agencies include: HHSC and the Department of State Health Services (DSHS), separately or combined. May also be referred to as System Agency.
k) IFB - This document, including all exhibits, attachments, appendices, or Addenda (if applicable). May also be referred to as Invitation for Bids.
l) NIGP (The National Institute of Governmental Purchasing (NIGP) Commodity Book) – The Class-Item numbering and descriptions used by state agencies to properly code services or products for a procurement.
m) Purchase Order – A legally enforceable agreement issued by HHSC indicating types, quantities, and agreed pricing for services and goods the Contractor will provide under any Contract resulting from this IFB.
n) Response – All information and materials submitted by a Bidder in response to this IFB.
May also be referred to as Bid or Bid Response.
o) Respondent – A term interchangeable with Bidder.
p) Scope of Work – The description of requirements, services, specifications for goods which may be required, and deliverables as provided in this IFB and any resulting Contract which the Contractor is required to provide.
q) Subcontractor - Any entity or individual that enters into a contract with the Contractor to perform part or all of the obligations of the Contractor under the Contract.
r) Texas Identification Number (TIN) – The 11-digit identification number set up through the Texas Comptroller of Public Accounts which is required for any entity or individual to receive payment under a Contract with the State of Texas. Also known as Texas Payee ID Number. Further information regarding this number may be accessed via the CPA Fiscal Management TexPayment Resource web page at:
https://fmx.cpa.texas.gov/fm/pubs/payment/gen_prov/index.php?s=payee_numreq&p =payee_numreq.
s) Unit of Measure – The set unit of measure (UOM), included on the Pricing Sheet, used for payment of the services under the Contract or Purchase Order. May be hourly, daily, weekly, monthly, etc.
Version 2.10 Page 8 of 46 Revised 03/18/2026
t) Unit Rate – The set rate per the unit of measure (UOM) used for payment of the services, included on the Price Sheet, under the Contract or Purchase Order. May be hourly, daily, weekly, monthly, etc.
u) Vendor – A business entity or individual that supplies services or goods and may be a potential Bidder to this IFB.
6 General IFB Information
6.1 Sole Point of Contact and Communications
The HHSC PCS Sole Point of Contact for inquiries concerning this IFB is:
David Martinez, CTCD, CTCM
Procurement and Contracting Services Building 1100 W 49th St. MC: 2020 Austin, TX 78756
512-406-2597 david.martinez01@hhs.texas.gov
Bidders shall NOT use the e-mail address above for submission of a Response to this IFB. See Appendix A for submission requirements.
Bidders shall direct all communications, including questions or clarifications relating to this IFB, by e-mail to the HHSC PCS Sole Point of Contact named in Section 6.1 (Sole Point of Contact and Communications); communications by phone will not be accepted except for purposes such as instructing a potential Respondent through an IT system or website referenced in this Solicitation.
All other communications between a Bidder and HHS agency staff concerning this IFB are prohibited. In no instance is a Bidder to discuss cost information regarding this IFB with the HHSC PCS Sole Point of Contact or any other HHS staff. Failure to comply with these requirements may result in disqualification of the Response.
The Sole Point of Contact will authorize a secondary Sole Point of Contact in the event of their absence and, in such an event, will include the contact information for the secondary Sole Point of Contact in their automatic reply out-of-office e-mail message. See also Section 6.2 (Exception to Sole Point of Contact) below.
This restriction (as to only communicating in writing with the HHSC Sole Point of Contact identified above) does not preclude discussions between Bidder and agency personnel for the purposes of conducting business unrelated to this IFB.
Version 2.10 Page 9 of 46 Revised 03/18/2026
6.2 Exception to the Sole Point of Contact
The only exceptions to the Sole Point of Contact are the HUB Coordinator, or, if expressly directed by the Sole Point of Contact, another designated System Agency representative.
6.3 Binding Offer Period
By submitting a Response to this IFB, Bidder agrees that its Response will remain a firm and binding offer for 240 days, as stated in the HHS Solicitation Affirmations (Exhibit A).
Bidder may extend the time for which its Response will be firm and binding and include the extended period in the Response.
6.4 Costs Incurred
Bidder understands that issuance of this IFB or retention of responses in no way constitutes a commitment by HHSC to award a Contract. HHSC accepts no obligations for costs incurred in preparing and submitting a response, including, but not limited to, preparing for or participating in a vendor conference or site visit.
Responses shall be submitted at the sole expense of the Bidder. All responses shall be prepared simply and economically, providing a straightforward, concise delineation of the Bidder’s capabilities to satisfy the requirements of this IFB.
6.5 Changes, Modifications and Cancellation
HHSC reserves the right to change, amend, or modify this IFB prior to the Response Deadline indicated in the Procurement Schedule (cover page of this IFB). Changes, amendments, and modifications will be processed through one or more Addendum. The notification for any Addendum will be processed in accordance with Section 6.8.
HHSC reserves the right to cancel this IFB at any time. The notice of cancellation will be in accordance with Section 6.8.
6.6 Ambiguity, Conflict, Discrepancy
Bidders must notify the Sole Point of Contact, Section 6.1, of any ambiguity, conflict, discrepancy, exclusionary specification, omission, or other error in the IFB in the manner and by the deadline for submitting questions.
If Bidder fails to properly and timely notify the Sole Point of Contact, Section 6.1, of any ambiguity, conflict, discrepancy, exclusionary specification, omission or other error in the IFB, the Bidder, whether awarded a contract or not:
a) shall have waived any claim of error or ambiguity in the IFB and any resulting contract,
b) shall not contest the interpretation by HHSC of such provision(s), and
Version 2.10 Page 10 of 46 Revised 03/18/2026
c) shall not be entitled to additional compensation, relief, or time by reason of ambiguity, conflict, discrepancy, exclusionary specification, omission, or other error or its later correction.
6.7 IFB Questions or Clarifications
HHSC will allow questions and requests for clarification regarding this IFB if submitted by e-mail to the Sole Point of Contact, Section 6.1, by the deadline established in the Procurement Schedule (cover page of this IFB) or deadlines established in subsequent Addenda. Responses to questions or other written requests for clarification will not be provided individually to requestors but will be consolidated in one or more Addenda.
HHSC reserves the right to amend the answers to questions or clarifications prior to the Response Deadline (cover page of this IFB) through a new Addendum. The notification will be processed in accordance with Section 6.8 (Notification of Addenda or Cancellation).
6.7.1 Submission of Questions or Clarifications
All questions and requests for clarification must be submitted by e-mail and include the following information:
a) IFB Number and Title of IFB (cover page of this IFB) must be included in the e-mail subject line and in the e-mail body;
b) Section or Paragraph number from this IFB;
c) Page Number of this IFB;
d) Exhibit name, Section or Paragraph, page number from the Exhibit;
e) Language, Topic, Section Heading being questioned or requested for clarification;
f) Requestor Contact Information must be included in the body of the e-mail.
Questions or requests for clarification received after the deadline set in the Procurement Schedule (cover page of this IFB), or deadlines established in subsequent Addenda, may be reviewed by HHSC but will not be answered.
6.8 Notification of Addenda or Cancellation
6.8.1 Addenda Notification
All addenda will be posted to the ESBD. It is the responsibility of each potential Bidder to monitor the ESBD for any Addenda affecting this IFB. Failure to check the ESBD will in no way release any potential Bidder or awarded Contractor from the requirements of posted Addenda.
No HHS Agency will be responsible or liable in any regard for the failure of any Bidder or awarded Contractor to stay informed of all postings to the ESBD. If the Bidder fails to monitor
Version 2.10 Page 11 of 46 Revised 03/18/2026 the ESBD for any changes or modifications to this IFB, such failure will not relieve the Bidder or Contractor of its obligation to fulfill the requirements as posted.
Bidder must acknowledge receipt of any addenda by signing and returning SOLICITATION ADDENDUM ACKNOWLEDGEMENT FORM posted to the ESBD with your solicitation response in accordance with the submission options outlined in the solicitation.
6.8.2 Cancellation Notification
HHSC reserves the right to cancel this IFB at any time. Notice of the cancellation will be posted on the ESBD. Bidders are responsible for monitoring the ESBD frequently for notices regarding this IFB.
7 Scope of Work (SOW)
7.1 Scope of Services to be Performed
The required services to be provided are for upgrades of emergency response vehicles .
1. PURPOSE
The Department of State Health Services (DSHS) is soliciting bids for the installation of emergency response equipment on a 2026 Chevrolet Suburban; for the replacement of the emergency lighting and siren control system on a 2010 Ford F-650; and for the decommissioning and removal of existing communications equipment from a 2004 Ford
Excursion.
These vehicles support DSHS emergency response operations. The equipment to be installed on the 2026 Chevrolet Suburban is required to place the vehicle into service as a fully-equipped emergency response unit. Three (3) mobile radios, along with associated wiring harnesses and antennas, shall be decommissioned from the 2004 Ford
Excursion and reinstalled in the 2026 Chevrolet Suburban. Separately, the existing emergency lighting and siren control system on the 2010 Ford F-650 shall be replaced with a new Whelen CenCom Core WCX control system, retaining and re-integrating the
2010 Ford F-650's existing warning lights, scene lights, siren components, and auxiliary equipment.
All services shall be performed at the Contractor's facility. The Contractor's facility shall be located within sixty (60) miles of San Antonio, Texas. DSHS shall deliver each vehicle to the Contractor's facility and shall retrieve each vehicle upon completion of services and acceptance by DSHS.
Version 2.10 Page 12 of 46 Revised 03/18/2026
This Statement of Work defines the scope and requirements for all services to be performed. Respondents shall provide pricing for all work described herein.
2. SCOPE OF WORK
Contractor shall perform the following services on the vehicles identified herein and detailed further in Section IV of this Statement of Work. The specific brand names, model numbers, and part numbers listed throughout this Statement of Work represent the minimum acceptable specifications. If Contractor wishes to furnish a different product in place of any specified item, Contractor shall submit that product's information to DSHS showing that it meets or exceeds those specifications. Contractor may substitute any alternate that DSHS approves in writing.
2.1 2026 Chevrolet Suburban
Contractor shall perform a complete emergency response upfit of the 2026 Chevrolet
Suburban, including the furnishing, installation, programming, and configuration of:
• Emergency Warning and Scene Lighting — a complete interior and exterior LED emergency warning and scene lighting package, including running-board warning housings with primary and secondary tri-color modules, rear pillar and upper outer-edge LED warning assemblies, fender-mounted and rear-liftgate surface-mount modules, front push-bumper and push-bar mounted modules, a windshield-mounted inner-edge warning assembly, and a thirty (30) inch brow light (Whelen
Pioneer Summit) mounted on the mid-cross plate of the front push bumper, with independently controllable scene, flood, and spot lights, red and blue warning output, and built-in amber identification lights. All emergency warning lighting shall be Whelen WeCanX / Ion / Tracer / T-Series / Pioneer Summit product lines.
• Siren and Lighting Control Systems — a Whelen CenCom Core WCX control system consisting of a control center, a CenCom Scanport Kit, a twenty-one-button WeCanX
CenCom Core remote control head with slide-out configuration, sufficient expansion modules to support all installed warning and auxiliary outputs (no fewer than three
(3) sixteen-output modules and two (2) twenty-four-output modules), and one (1) vehicle-to-vehicle sync module. Contractor shall program and configure the system to operate all installed warning, scene, siren, and auxiliary functions and shall provide DSHS with a written record of the final button configuration.
• Siren and Public-Address System — two (2) 100-watt siren speakers (Whelen
SA315U) with universal mounting kits and one (1) WeCanX external siren amplifier
(Whelen CEXAMP), fully integrated with the lighting and siren control system specified above.
Version 2.10 Page 13 of 46 Revised 03/18/2026
• Push Bumper with Integrated Warning Lighting — one (1) steel push bumper sized for the 2026 Chevrolet Suburban (Setina PB450L4-series), pre-configured for four (4) integrated LED warning lightheads, with lightheads installed and integrated with the lighting control system.
• Center Console and Equipment Mounting — one (1) full-size center console with integrated armrest pad (Plastix Plus), sized for the 2026 Chevrolet Suburban, and all equipment-mounting brackets required for the Whelen CenCom remote head, the sat radio (make/model to be confirmed with DSHS prior to installation), and the
Motorola XTL/APX mobile radio.
• In-Cabin Power, Charging, and Accessory Systems — a battery-protection/charge-guard module (Havis ChargeGuard Select); a multimedia charging extender providing at least one (1) USB-A and one (1) USB-C port; a multi-port USB charging hub providing at least three (3) USB-A and three (3) USB-C ports; a 12-volt DC charger for a Streamlight Strion LED HL flashlight; and four (4) magnetic microphone single-unit conversion kits.
• Safety Equipment — one (1) five-pound ABC dry-chemical fire extinguisher with a heavy-duty vehicle-mount bracket.
• Window Tint — ceramic window tint applied to seven (7) vehicle windows, at 35% visible light transmission on front windows and 20% on rear windows.
• Interior Floor Protection — one (1) manufacturer-fit first-row floor liner in black
(WeatherTech), sized for the 2026 Chevrolet Suburban.
• Custom Fabrication — fabrication and installation of any support structure or bracketry needed in the cargo area of the 2026 Chevrolet Suburban to accommodate the installation of emergency electronics and equipment, of materials and workmanship consistent with OEM fit and finish.
• Radio Installation — installation of three (3) mobile radios, along with associated wiring harnesses and antennas, decommissioned from the 2004 Ford Excursion.
Replacement of any harness or antenna components that are damaged or rendered non-reusable during decommissioning shall be the responsibility of DSHS and shall not be furnished by Contractor under this Statement of Work.
2.3 2010 Ford F-650
Contractor shall perform a replacement of the existing emergency lighting and siren control system on the 2010 Ford F-650, including:
• Removal of Existing Control System — removal of the existing Whelen CenCom control center and associated control head from the 2010 Ford F-650.
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• Replacement Siren and Lighting Control System — furnishing and installation of a replacement Whelen CenCom Core WCX control system, consisting of a CenCom
Core WCX control center, a twenty-one-button WeCanX CenCom Core remote control head with slide-out configuration, and expansion modules sufficient to drive all pre-existing warning and auxiliary outputs on the 2010 Ford F-650 (no fewer than two (2) sixteen-output modules).
• Integration, Programming, and Configuration — integration of the new control system with all pre-existing emergency warning lights, scene lights, siren speakers, and auxiliary equipment on the 2010 Ford F-650; programming and configuration of the system; and provision to DSHS of a written record of the final button configuration.
2.4 2004 Ford Excursion
Contractor shall decommission and remove three (3) mobile radios from the
2004 Ford Excursion, along with all associated wiring harnesses and antennas, in a manner that preserves all reusable components in working condition for reinstallation in the 2026 Chevrolet Suburban. Contractor shall properly cap, insulate, or otherwise terminate any residual wiring remaining in the 2004 Ford
Excursion and shall return the 2004 Ford Excursion to a safe operational condition.
43. ASSETS AND UNIT-SPECIFIC REQUIREMENTS
The following subsection provides general specifications for the vehicles covered under this
Statement of Work, followed by detailed unit requirements.
2026 Chevrolet Suburban: Full-size SUV. All vehicle-specific parts, mounting kits, and accessories called out in this Statement of Work shall be sized and configured for the 2026 Chevrolet Suburban platform.
2010 Ford F-650: Medium-duty truck currently in service, already equipped with emergency warning lighting, scene lighting, siren components, and auxiliary emergency equipment operated by an existing Whelen CenCom control system.
The existing CenCom control system is to be replaced with a new Whelen
CenCom Core WCX control system, retaining and re-integrating all existing warning, scene, siren, and auxiliary equipment.2004 Ford Excursion: Full-size
SUV currently in service, equipped with three (3) mobile radios and associated antennas and wiring harnesses scheduled for decommissioning and transfer to the 2026 Chevrolet Suburban.
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The following sections detail the specific services required for each vehicle covered under this
Statement of Work.
1. 2026 Chevrolet Suburban
Contractor shall furnish, install, program, configure, and functionally test all of the following:
Emergency Warning and Scene Lighting:
• Two (2) running-board multi-lamp warning housings with primary and secondary
LED tri-color (red/blue/white) modules.
• One (1) rear-pillar LED warning assembly (six-module duo configuration).
• One (1) upper outer-edge LED warning assembly (six-module duo configuration).
• Four (4) fender-mounted T-Series surface-mount tri-color LED modules, centered over each wheel.
• Two (2) rear surface-mount T-Series tri-color LED modules, one (1) per side, with universal T-Series mounting brackets.
• Two (2) rear-liftgate surface-mount T-Series tri-color LED modules, mounted near the license plate, with a license-plate mounting bracket.
• Two (2) rear-liftgate surface-mount T-Series duo (red/blue) LED modules, configured to face rearward when the liftgate is open.
• Two (2) Ion tri-color surface-mount modules on the front push-bumper uprights.
• Four (4) Ion tri-color warning modules installed within the front push-bar light mask.
• One (1) twelve-light windshield-mounted inner-edge LED warning assembly (six red/white driver-side, six blue/white passenger-side, duo configuration).
• One (1) 30-inch Whelen Pioneer Summit brow light, mounted on the mid-cross plate of the front push bumper, with separately controllable scene, flood, and spot lights, red and blue warning output, and built-in amber identification lights, including associated mounting hardware.
Siren and Lighting Control Systems:
• One (1) Whelen CenCom Core WCX control center.
• One (1) CenCom Scanport Kit.
• One (1) twenty-one-button WeCanX CenCom Core remote control head with slide.
• Three (3) 16-output (CEM16) expansion modules.
• Two (2) 24-output (CEM24) expansion modules.
• One (1) vehicle-to-vehicle sync module (CV2V).
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Siren and Public-Address System:
• Two (2) 100-watt siren speakers (Whelen SA315U) with universal mount kits.
• One (1) WeCanX external siren amplifier (Whelen CEXAMP).
Push Bumper:
• One (1) Setina PB450L4-series steel push bumper sized for the 2026 Chevrolet
Suburban, pre-configured for four (4) integrated Ion lightheads, with lightheads installed.
Center Console and Equipment Mounting:
• One (1) Plastix Plus full-size center console with armrest pad, sized for the 2026
Chevrolet Suburban.
• One (1) Havis bracket for the Whelen CenCom remote head.
• One (1) Havis bracket for the sat radio unit (make/model to be confirmed with DSHS prior to installation).
• One (1) Havis 2.5-inch one-piece equipment bracket for Motorola XTL/APX radio.
Power, Charging, and Accessory Systems:
• One (1) Streamlight Strion LED HL 12V DC charger.
• One (1) multimedia extender with one (1) USB-A and one (1) USB-C port.
• One (1) multi-port USB hub with three (3) USB-A and three (3) USB-C ports.
• One (1) Havis ChargeGuard Select module.
• Four (4) magnetic microphone single-unit conversion kits.
Safety Equipment:
• One (1) 5-pound ABC dry-chemical fire extinguisher with heavy-duty vehicle bracket.
Interior Floor Protection:
• One (1) WeatherTech first-row floor liner in black, sized for the 2026 Chevrolet
Suburban.
Window Tint:
• Ceramic window tint applied to seven (7) windows at 35% visible light transmission on front windows and 20% on rear windows.
Custom Fabrication:
• Fabricate and install any support structure or bracketry needed in the cargo area of the 2026 Chevrolet Suburban to accommodate the installation of emergency electronics and equipment, of materials and workmanship consistent with OEM fit and finish.
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Radio Installation:
• Install three (3) mobile radios, along with associated wiring harnesses and antennas, decommissioned from the 2004 Ford Excursion. Replacement of any harness or antenna components damaged or rendered non-reusable during decommissioning shall be the responsibility of DSHS.
Consumables and Integration:
• All shop supplies, wire, wire loom, fuse blocks, connectors, terminals, hardware, and consumables required to complete the installation.
• Program and configure all installed systems and provide DSHS with a written record of the final control-system button configuration.
2. 2010 Ford F-650
Contractor shall furnish, install, program, configure, and functionally test all of the following:
Removal of Existing Equipment:
• Remove the existing Whelen CenCom control center and associated control head from the 2010 Ford F-650.
Replacement Control System:
• One (1) Whelen CenCom Core WCX control center.
• One (1) twenty-one-button WeCanX CenCom Core remote control head with slide-out configuration.
• Two (2) sixteen-output (CEM16) expansion modules.
Integration and Wiring:
• Wire the new CenCom Core in place of the existing control unit.
• Integrate the new control system with all pre-existing emergency warning lights, scene lights, siren speakers, and auxiliary equipment on the 2010 Ford F-650.
• Furnish all shop supplies, wire, wire loom, fuse blocks, connectors, terminals, hardware, and consumables required to complete the installation.
Programming and Documentation:
• Program and configure the new control system.
• Provide DSHS with a written record of the final button configuration.
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3. 2004 Ford Excursion
Contractor shall decommission and remove three (3) mobile radios from the
2004 Ford Excursion, along with all associated wiring harnesses and antennas, in a manner that preserves all reusable components in working condition for reinstallation in the 2026 Chevrolet Suburban. Contractor shall properly cap, insulate, or otherwise terminate any residual wiring remaining in the 2004 Ford
Excursion and shall return the 2004 Ford Excursion to a safe operational condition.
3.1INSPECTION AND ACCEPTANCE
Contractor shall notify DSHS upon completion of services on each vehicle. DSHS shall inspect all completed work and provide written acceptance or identification of deficiencies within a reasonable timeframe.
Contractor shall correct any deficiencies identified during DSHS inspection at no additional cost to DSHS, provided such deficiencies are within the scope of work described herein. Payment shall not be rendered until DSHS has inspected and accepted the completed services.
3.2 PRICING RESPONSE REQUIREMENTS
Respondent shall provide a detailed, itemized quote for all services described in this
Statement of Work. The quote shall include, at a minimum, individual line-item pricing for each item of equipment and each labor category for each vehicle listed in
Section IV, including parts, materials, and labor.
Respondent shall provide a labor rate (hourly) and estimated labor hours for each vehicle.
Respondent shall specify the estimated timeframe for completion of all services from receipt of each vehicle at the Contractor's facility.
Respondent shall identify any proposed substitutions to the brand-specific minimums identified in Sections III and IV, along with supporting documentation demonstrating that the proposed substitutions meet or exceed the performance, form, fit, and function of the specified items. DSHS reserves the right to reject any proposed substitution.
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Respondent shall confirm that the Contractor's facility at which the work will be performed is located within sixty (60) miles of San Antonio, Texas.
7.1.1 Service Location(s)
a) HHS, at its sole discretion, with a 30 days’ advance written notice, reserves the right to change, consolidate, delete or add service locations. Location(s) for Services: All services shall be performed at the Contractor's facility. The Contractor's facility shall be located within sixty (60) miles of San Antonio, Texas. DSHS shall deliver each vehicle to the
Contractor's facility and shall retrieve each vehicle upon completion of services and acceptance by DSHS.
The Map (PDF) of the HHS Regions may be accessed at:
https://hhs.texas.gov/sites/default/files/documents/about-hhs/hhs-regional-map.pdf
a) Changes to service location(s) include but are not limited to: new office space within facility, office closure, consolidation of multiple offices increasing or decreasing square footage, expansion of an office into multiple offices, and relocation of office.
7.1.2 Performance Schedule
Contractor shall perform contracted services, including any minor adjustment call-back services, Monday through Friday between the hours of 8 a.m. and 5 p.m. (Central Time). Contractor shall not interfere with normal flow of HHS Agency business at the service location.
Contractor shall respond to all service calls within twenty four (24) hours of HHS Agency request, unless the Response Deadline is extended by the HHS Agency Contract Manager.
7.1.3 Services Outside Regular Business Hours
Any services performed outside of regular business hours (8 a.m. to 5 p.m Central Time) must be requested and/or approved in writing by the HHS Agency Contract Manager and must be invoiced at the rate stated in Exhibit C – Pricing Sheet.
Services performed outside of the regular service hours without prior approval, will be at Contractor’s own risk and will be billed at the established service rate stated in Exhibit C – Pricing Sheet
Emergencies: The HHS Agency reserves the right to declare any necessary work within the Scope of Services to be an emergency during regular service hours or outside regular service hours, and will request emergency services in writing. Contractor shall respond on-site to a request for emergency services within twenty four (24) hours of notification and continue work until the services requested are complete to the satisfaction of the HHS Agency.
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7.1.4 State Holidays
The state holidays observed are maintained by the State Auditor’s Office and may be accessed at: https://hr.sao.texas.gov/Holidays. HHS Agency does not require services to be performed on the “All agencies closed” holidays and any exception will be provided in writing to the Contractor. HHS Agency requires services to be performed for “Optional Holidays” or “Skeleton Crew Required” holidays.
To fulfill the required services, as applicable, the Contractor may perform the services on a holiday observed by HHS at NO additional expense to the HHS Agency.
Authorized services performed by Contractor on a state holiday will be invoiced at the Contract rate for Outside Regular Hours.
7.1.5 Minimum Experience and Qualifications
These minimum requirements apply to the Contractor and Contractor’s personnel and any Subcontractor and Subcontractor’s personnel.
Bidder shall submit documentation of experience and qualifications with Response, if requested in Exhibit C– Pricing Sheet.
a) The Bidder shall have relevant experience required for the performance of the services as outlined in this IFB. The minimum experience required is five (5)years.
b) The Bidder’s personnel to be assigned to perform the services must be fully trained and, at minimum, have one (1) year of relevant experience.
c) Contractor shall perform all work in accordance with applicable federal and state motor vehicle safety standards and industry-standard best practices for emergency vehicle upfitting.
d) All Contractor or Subcontractor personnel assigned to perform the services must be at least 18 years of age.
e) The Bidder must provide a minimum of three (3) verifiable references for current or previous contracts of the same size and for similar or same services within the last five
(5) years in Exhibit D – Bidder Reference Form and return with Response.
7.1.6 HHS Agency Responsibilities
a) The HHS Agency will provide reasonable access to the facility(s) and property where services are to be performed.
b) The HHS Agency will provide keys or electronic door access cards in sufficient number for the Contractor key personnel assigned to perform the services. In no case shall the Contractor or Subcontractors make duplicates of any issued keys or access cards. The
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Contractor may be required to reimburse the HHS Agency for replacement costs for any lost keys or access cards or for those not returned at the expiration of the Contract.
c) The HHS Agency will provide secure storage space for Contractor supplies, etc.
7.1.7 Contractor Responsibilities
The Contractor(s) is solely responsible for the performance of all services and requirements referenced in Section 7.1, Scope of Work and this IFB.
Contractor will not be relieved of its obligations for any nonperformance by its employees or Subcontractor(s).
a) The Contractor shall be responsible for supervision of its employees and Subcontractor employees, together with clean up and proper disposal of any site work waste.
b) Contractor shall furnish all labor, parts, materials, supplies, tools, and equipment necessary to perform the installation, decommissioning, fabrication, and related services described in this Statement of Work.
c) Contractor shall perform all work in accordance with applicable federal and state motor vehicle safety standards and industry-standard best practices for emergency vehicle upfitting.
d) Contractor shall utilize qualified and experienced technicians for all services performed under this Statement of Work. Technicians performing emergency lighting, siren, and control-system installations shall be familiar with the manufacturer platforms specified herein and shall be capable of programming and configuring the installed control systems.
e) Contractor shall notify DSHS upon completion of all work on each vehicle for inspection and acceptance.
f) Contractor shall not perform any work beyond the scope described herein without prior written approval from DSHS.
g) Contractor shall dispose of all removed, replaced, or decommissioned parts, packaging, and materials in accordance with applicable federal, state, and local environmental regulations, except that any radios, antennas, harnesses, or related communications components removed from the 2004 Ford Excursion shall remain the property of DSHS and shall be either (i) reinstalled in the 2026 Chevrolet Suburban as specified herein, or
(ii) returned to DSHS at the time of vehicle pickup.
h) All parts and materials furnished by Contractor shall be new. Refurbished parts, or parts that do not meet the specifications outlined herein, shall not be used without prior written approval from DSHS. The Contractor shall comply with all federal, state and local laws, statutes, ordinances, rules and regulations, and the orders and decrees of any
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i) Training for Contractor Employees:
All Contractor employees, and Subcontractor’s employees, if applicable, assigned to perform the services must be trained and experienced in the type of work to be performed. The Contractor shall provide adequate training to all personnel assigned to perform the services on the roles, responsibilities, and technical aspects of the work.
The Contractor shall only provide and allow trained and qualified personnel to perform the required services under the Contract.
The Contractor is required to provide current copies of the completed training(s) and of the license or accreditation certificate related to the training upon request by the HHS Agency Contract Manager. This requirement also applies to Subcontractor(s) and Subcontractor’s personnel who may be used in the performance of services.
7.1.8 Independent Contractor
It is understood and agreed by the HHS Agency and the Contractor that the Contractor is retained as an independent Contractor and in no event shall any employee hired by the Contractor be considered an employee of the State.
a) The Contractor shall not allow any visitors, spouses, children or other relatives of the Contractor’s or Subcontractor’s employees to be on state property in connection with the Contract during working hours.
b) The Contractor shall be responsible for all employment taxes and other payroll withholding for its employees.
c) The Contractor shall be responsible and liable for the safety and health of its personnel while they are performing work for an HHS agency and while on the HHS Agency premises.
d) The Contractor shall be responsible for verifying that all of its employees assigned to perform services under the Contract are in compliance with all requirements of the Immigration Reform and Control Act of 1986, Public Law 99-603, which became effective November 6, 1986, and any subsequent amendments.
e) The Contractor shall utilize the U.S. Department of Homeland Security’s E-Verify system during the term of the contract to determine eligibility of (A) all persons employed by the Contractor to perform duties within Texas; and (B) all persons, including subcontractors, assigned by the Contractor to perform work pursuant to the contract within the United States of America.
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f) The Contractor and the assigned Contractor employees or the Contractor’s Subcontractor and Subcontractor employees assigned to perform the services must have all applicable permits, licenses, accreditations, and insurance coverage.
7.1.9 Contractor Equipment
The Contractor shall be responsible for the security, maintenance, loss or damage to its equipment or its Subcontractor’s equipment while on HHS Agency premises.
HHS Agency will NOT be responsible for damage to or loss of the Contractor’s or Subcontractor’s equipment.
7.1.10 Background Check for Personnel
The Contractor or an independent third party may need to conduct comprehensive, statewide Texas Department of Public Safety (DPS) criminal and sex offender background checks on all Contractor personnel (e.g., permanent and temporary personnel and/or Subcontractor and Subcontractor personnel) who will be assigned to perform the services under the Contract.
The Contractor shall be responsible for all background check expenses.
The background checks must be conducted prior to any Contractor or Subcontractor personnel arriving on state property and beginning the required Contract services.
Supporting documentation confirming the completion of the background checks is subject to review upon request by the HHS Agency. Failure to produce the requested documentation, as with any violation of the Contract, constitutes grounds for termination of the Contract with cause.
The background checks shall include, but not be limited to, Social Security Number Verification.
Statewide criminal and sex offender records shall include, but not be limited to, all Texas counties and out-of-state counties based on the current and previous addresses of the key personnel for the last seven years.
Personnel with sex offender, child or adult abuse, or fraud convictions shall not be allowed to provide Contract services and shall not be allowed access to HHS Agency property, facilities, or documents in connection with the Contract.
Assigned personnel with misdemeanor convictions must receive prior approval by the HHS Agency before being allowed to work under this Contract.
7.1.11 Absenteeism and Vacation
The Contractor shall provide substitutes for any of its employees or Subcontractor’s employees providing services at the HHS facility who may be absent for any reason. The Contractor shall provide relief personnel as necessary and/or work overtime at no cost to the HHS Agency, to ensure that the requirements of this Contract are performed and accomplished as required.
7.1.12 Telephone Service
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The Contractor shall have an active telephone service answered during normal business hours.
Normal business hours are between 8 a.m. and 5 p.m. Monday through Friday, unless otherwise stated in the IFB.
7.1.13 24-Hour Contact
The Contractor must provide the HHS Agency Contract Manager with 24-hour contact information for a minimum of two (2) Contractor personnel so the HHS Agency may communicate urgent performance issues that require immediate correction or any other issues that may occur. The Contractor’s 24-hour contact must always be available. Any urgent performance issues requiring immediate correction will be followed up in writing by the HHS Agency Contract Manager.
7.1.14 Contractor and Contractor Personnel Conduct
All personnel employed by the Contractor to fulfill the requirements and terms and conditions of the Contract remain under the Contractor’s sole direction and control.
The following applies to the Contractor, Contractor employees, and, if applicable, the Contractor’s Subcontractor and Subcontractor’s employees.
7.1.14.1 Performance Compliance
While performing the services, all Contractor and Subcontractor personnel must comply with all applicable state rules, regulations, and HHS Agency’s requests regarding personal and professional conduct applicable to the services being provided as well as the service locations.
All personnel must always conduct themselves in a businesslike and professional manner.
If the HHS Agency determines that an employee of the Contractor or Subcontractor is not conducting himself or herself in accordance with the conduct standards under this Contract, the HHS Agency may provide written…
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