ESBD_511010_1777472484219_IFB HHS0017160 PCS 137 Specops Srvc Suite.pdf
PDF 603 KB Posted
- Attached to
- Specops Services Suite
- Solicitation number
- HHS0017160
- Issued by
- Travis County, Austin City, Texas
About this file
This Invitation for Bid (IFB) document is issued by the Health and Human Services Commission (HHSC) Procurement and Contracting Services on behalf of the Texas Department of Family and Protective Services (DFPS) to solicit responses for the Specops Service Suite software products and related services. The solicitation seeks vendors to provide three integrated cybersecurity and access management solutions: Specops Service Desk (a caller verification tool for multi-factor user authentication), Specops Password Policy (enforcing granular Active Directory password requirements and breach detection), and Specops Reset (a self-service password reset and account unlock solution). Services will be delivered remotely to support DFPS operations. The IFB was released on April 29, 2026, with written questions due by May 5, 2026, written answers posted by May 8, 2026, and responses due by May 13, 2026 at 10:30 a.m. The initial contract term is one year with two optional one-year renewal periods for a maximum three-year contract term. DFPS reserves the right to extend the contract for an additional year beyond renewals for continuity of service and transition purposes.
Respondents must submit firm, fixed pricing using the provided Exhibit C Pricing Sheet, with all costs including labor, equipment, materials, and related expenses. Price adjustments during the contract term are not automatic and may only be made at DFPS's sole discretion, based on the Consumer Price Index (CPI-W or CPI-U) as published by the Bureau of Labor Statistics, Region VI, using a specified calculation formula. Contractors must immediately implement any price decreases that become available. No subcontracting opportunities were identified in the evaluation; however, if respondents determine a need to subcontract, they must notify the HHSC point of contact within five business days of solicitation posting and submit a complete HUB Subcontracting Plan with their proposal. Award will be made to the respondent whose proposal is most advantageous to DFPS considering cost and other evaluation factors including experience, performance record, and capabilities. Respondents must submit minimum three business references demonstrating similar services provided within the last two years, and failure to provide references may result in disqualification.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Exhibit A HHS Solicitation Affirmations_v._2.10.pdf | ||
| Exhibit C Pricing Sheet.xlsx | XLSX spreadsheet | |
| Exhibit D Online Bid Room Information.pdf | ||
| Exhibit B PCS 111 DFPS UTCs and HHS Affirmations.pdf |
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HHS Procurement and Contracting Services
IFB DOCUMENT
PCS 137
Page 1 of 14 Revised 12/06/2022
Invitation for Bid (IFB)
Check one: Formal Informal
IFB No.: Issue Date: Response Due Date:
HHS0017160 04/29/2026 05/13/2026 at 10:30 am
Formal responses may be mailed to the address in Section 4.4. E-mail and electronic responses submitted through the HHS
Online Bid Room will only be accepted if indicated in the solicitation. Response may NOT be submitted by Fax.
Contact Information:
Purchaser: Delia Arellano, CTCM, CTCD
Phone: 512-406-2510
Email: delia.arellano@hhs.texas.gov
Mail Response, if applicable:
Hand Delivery:
Health and Human Services Commission
Attn: Bid Room Coordinator
Procurement and Contracting Services
1100 W 49th St. MC: 2020
Austin, TX 78714-9166
OR
Overnight/Express/Priority Mail Delivery:
Health and Human Services Commission
Attn: Bid Room Coordinator
Tower Building Room 108
1100 W 49th St. MC: 2020
Austin, TX 78756
OR
Email Response to:
pcsbids@hhs.texas.govs, OR
Submit Response Online to, if applicable:
See Exhibit D HHS Online Bid Room Instructions
(You must be registered to submit online.)
Ship to or Service Delivered to Location:
DEPT FAMILY AND PROTECTIVE
SERVICES
4900 N Lamar Blvd
Austin TX 78751
Source of Authority CPA/POD DIR Other:
By signing this document, respondent certifies that prices shown on this quote are true and correct. Should this bid/offer result in a
Purchase Order, respondent agrees to comply with all “Terms and Conditions,” which are attached and incorporated into this document.
Check below if preference claimed under Texas Administrative Code (TAC), Title 34, Part 1, Chapter 20, Subchapter D, Division 2, Rule § 20.306:
□ Goods produced or offered by a Texas bidder that is owned by a Texas resident service-disabled veteran
□ Goods produced in Texas or offered by a Texas bidder that is not owned by a Texas resident service-disabled veteran
□ Agricultural products grown in Texas
□ Agricultural products offered by a Texas bidder
□ Services offered by a Texas bidder that is owned by a Texas resident service-disabled veteran
□ Services offered by a Texas bidder that is not owned by a Texas resident service-disabled veteran
□ Texas Vegetation Native to the Region
□ USA produced supplies, materials, or equipment
□ Products of persons with mental or physical disabilities
□ Products made of recycled, remanufactured, or environmentally sensitive materials including recycled steel
□ Energy Efficient Products
□ Rubberized asphalt paving material
□ Recycled motor oil and lubricants
□ Products produced at facilities located on formerly contaminated property
□ Products and services from economically depressed or blighted areas
□ Vendors that meet or exceed air quality standards
□ Recycled or Reused Computer Equipment of Other Manufacturers
□ Foods of Higher Nutritional Value.
VENDOR / RESPONDENT MUST COMPLETE ALL ITEMS
Signature of Vendor or Authorized Representative
Print Name
(Must be manually signed; failure to sign will disqualify response.)
Texas Vendor Identification No. (or Federal Employer’s ID):
Name of Business
Street Address
City-State-Zip Code
Telephone Number
Fax Number
E-Mail Address
*By signing this bid, bidder certifies that if a Texas address is shown as the address of the bidder, bidder qualifies as a Texas Bidder as defined in Tex. Gov’t Code
§ 2155.444(c)(2).
AWARD NOTICE: The State reserves the right to make an award on the basis of low line-item bid, low total of line items, or in any other combination that will serve the best interest of the State and to reject any and all bid items in the sole discretion of the State.
mailto:pcsbids@hhs.texas.govs https://hhs.texas.gov/doing-business-hhs/contracting-hhs/hhs-online-bid-room darellano827 Underline
Solicitation No. HHS0017160 PCS 137
1. INTRODUCTION AND PURPOSE OF IFB
The Health and Human Services Commission (HHSC) Procurement and Contracting Services
(PCS) on behalf of the Department of Family and Protective Services (DFPS) is issuing this Invitation for Bid (IFB) to solicit Respondents to enter contracts with DFPS to provide Specops
Services Suite.
Attachments to this IFB:
• Exhibit A – Affirmation and Solicitation Acceptance
• Exhibit B – DFPS Uniform Terms and Conditions (UTCs)
• Exhibit C – Pricing Sheet
• Exhibit D – Online Bid Room
• Exhibit E – Respondent Reference Form (page 15)
Class and Item:
209-91 Computer Software for Mainframes and Servers, Preprogrammed. Utilities: Back-up, Batch File, Menus, Network Management, Operating System, Recovery, Screen, Security, Virus Protection, etc., Mainframes and Servers
2. AGENCY OVERVIEW
The Health and Human Services Commission (HHSC) was created in 1991 to oversee and coordinate the planning and delivery of health and human services in Texas. It is established pursuant to Chapter 523, Texas Government Code and is responsible for oversight of Texas Health and Human Services agencies (HHS agencies). As a result of the consolidation due to House
Bill 2292 (HB2292), some of the contracting and procurement activities for HHS agencies have been assigned to the PCS section of HHSC. As such, HHSC/PCS will administer the initial stages of the procurement process, prior to the contract award, including IFB announcement and publication, handling of communications from the respondent, as well as managing the receipt and evaluation of valid responses for final review and evaluation. HHSC/PCS directs the execution of the award of the contract resulting from this IFB.
DFPS will administer the contract.
3. DEFINITIONS
• Appendix – Additional information and/or forms that is available in the back of this IFB document.
• Bidder– Entity or individual that submits a response to an IFB. See Respondent.
• Contract – A written document referring to promises or agreement for which the law establishes enforceable duties and remedies between a minimum of two parties.
• Contract Term – The period of time during which the Contract will be effective from begin date to end, or renewal date. The contract term may or may not be the same as the budget period.
• Debarment – An exclusion from contracting or subcontracting with state agencies on the basis of cause set forth in Title 34, Texas Administrative Code, Chapter 20, Subchapter G, and the System of Award Management (SAM).
• Deliverables – Goods or services contracted for delivery or performance.
• Due Date – Established deadline for submission of a document or deliverable.
https://statutes.capitol.texas.gov/Docs/GV/htm/GV.523.htm http://www.legis.state.tx.us/tlodocs/78R/billtext/html/HB02292F.htm http://www.legis.state.tx.us/tlodocs/78R/billtext/html/HB02292F.htm
• Effective Date – The date the contract term begins.
• Respondent – Entity or individual that submits a response to an IFB. See Bidder.
• Scope of Work – A statement that defines specific services to be performed.
• IFB – The process of notifying prospective contractors of an opportunity to provide goods or services to the State. It is used interchangeably with ‘solicitation’ in this IFB.
• Subcontractor – An entity hired by an awarded contractor to perform a portion of the scope of work by the entity contracting with DFPS as a result of this IFB. The Contractor remains entirely responsible for performance of all requirements of the Contract through monitoring the subcontractor’s performance.
• Unit Rate – Payment mechanism for services that are paid at a set rate per unit of service;
for example, plumbing repair services at a prescribed rate per hour.
• Vendor – A contractor that provides goods and services that are typically procured through the open market.
• Vendor Identification Number (Vendor ID No.) – Fourteen-digit number needed for any entity to contract with the State of Texas, and which must be set up with the State Comptroller’s Office. It consists of a ten-digit Vendor ID No. (IRS number, state agency number, or social security number) + check digit + 3-digit mail code.
4. INSTRUCTIONS TO RESPONDENTS
Before submitting a response to this IFB, read the ENTIRE IFB including Exhibit B - DFPS Uniform Terms and Conditions. Failure to read any part of this IFB will not relieve an awarded Contractor of their contractual obligations.
Failure to comply with this section may result in disqualification of a Respondent’s Application.
Responses to this IFB will be received until the date and time shown above. Incomplete or late responses will not be considered.
The preferred methods of response are online bid portal or via email. Responses will be emailed to pcsbids@hhs.texas.gov or via the HHS Online Bid Room (see Exhibit D). Faxed responses will not be accepted. Response send to any other email address will not be accepted.
If submitting by hand delivery, overnight/express/priority delivery, all documents should be submitted on a single USB drive and must be in Microsoft office® formats (Word® and
Excel®, as applicable) or in a form that may be read by Microsoft office® software. Any documents with signatures shall be submitted as an Adobe® portable document format
(PDF) file. HHSC is not responsible for documents that cannot be read or converted.
Unreadable responses may be, in HHSC’s sole discretion, rejected as nonresponsive.
The Response must include all documentation required by this Solicitation.
Submit one (1) USB drive of the complete response package – hard copy responses will not be accepted.
The USB drive must be enclosed in properly documented and sealed envelope or sealed carton.
The envelope or carton must be properly labeled, on the face or top of each, with the following:
Bidder’s name
Contact name for response Phone number for response contact
Solicitation number from the cover page of this Solicitation HHSC PCS purchaser name (Questions, Section 5).
Responses to this solicitation may be submitted in original hard copy to the address below.
An authorized officer of the Respondent must manually sign submittal.
Hand Delivery Overnight/Express/Priority
Mail Delivery
Health and Human Services
Commission Attn: Bid Room Coordinator Procurement and Contracting
Services 1100 W 49th St. MC: 2020
Austin, TX 78756
Health and Human Services
Commission Attn: Bid Room Coordinator Tower Building Room 108
1100 W 49th St. MC: 2020 Austin, TX 78756
Fax responses will NOT be accepted. Emailed responses and responses submitted electronically through the HHS Online Bid Room will be accepted. Emailed responses must be submitted to pcsbids@hhs.texas.gov. For instructions on registration and use of the HHS
Online Bid Room Information, (see Exhibit D). Online, electronic responses must be submitted to https://www.dfps.texas.gov/Doing_Business/default.asp.
HHSC/PCS will not be responsible for failure of electronic equipment or operator error. Late, illegible, incomplete, or otherwise non-responsive submissions will not be considered. DFPS will not be held responsible for any solicitation response that is mishandled prior to receipt by DFPS. DFPS will not be responsible for any technical issues that result in late delivery, inappropriately identified documents, or other submission error that may lead to disqualification (including substantive or administrative) or nonreceipt of the Respondent’s proposal.
All solicitation responses become the property of HHSC after submission and will not be returned to Respondent. It is the Respondent’s responsibility to appropriately mark and deliver the solicitation response to HHSC by the specified date. A U.S. Postal Service (USPS) postmark or round validation stamp; a mail receipt with the date of mailing, stamped by the USPS; a dated shipping label, invoice of receipt from a commercial carrier; or any other documentation in lieu of the on-site time stamp WILL NOT be accepted.
Response must include all required information/documents for this specification but may contain additional information considered pertinent by Respondent. HHSC/PCS reserves the right to reject any or all responses.
Procurement Schedule https://www.dfps.texas.gov/Doing_Business/default.asp
Calendar of Events Due Date
IFB Release Date April 29, 2026
Respondent’s Written Questions Due Date May 5, 2026
Deadline to Post Written Answers May 8, 2026
IFB Submission Deadline May 13, 2026
Anticipated Contract Start Date Date of Award
5. QUESTIONS
The sole point of contact for inquiries concerning this IFB is:
Purchaser’s name: Delia Arellano, CTCM, CTCD Telephone: (512) 406-2510
E-mail address: delia.arellano@hhs.texas.gov
Questions may also be submitted directly to the sole point of contact by email or through the HHS Online Bid Room (see Exhibit D).
Direct all communications relating to this IFB to the HHSC/PCS point of contact named above.
All other communications between a Respondent and HHS agency staff concerning this IFB are prohibited. In no instance is a Respondent to discuss cost information contained in a response with the HHSC/PCS point of contact or any other staff prior to response evaluation.
Failure to comply with these requirements may result in Response disqualification.
6. HHSC/PCS AMENDMENTS AND ANNOUNCEMENTS REGARDING THIS IFB
HHSC/PCS will post all official communication regarding this IFB on the ESBD website, including the notice of award for IFBs exceeding $25,000. HHSC/PCS reserves the right to revise the IFB at any time. Any changes, amendments, or clarifications will be made in the form of written responses to Respondent questions, amendments, or addendum issued by HHSC/PCS on the ESBD website. Respondents should check the website frequently for notice of matters affecting the IFB.
7. HISTORICALLY UNDERUTILIZED BUSINESS (HUB) REQUIREMENTS
An evaluation of potential subcontracting opportunities was conducted for this contract in accordance with Texas Government Code Section 2161.252, and it was determined that this contract does not contain any probable subcontracting opportunities. Therefore, DFPS is not requiring a HUB Subcontracting Plan (HSP) be submitted with this proposal.
However, if respondent determines the need to subcontract, (or hire 1099 employees) for any services, equipment, materials and/or supplies to fulfill the terms of this contract, the respondent must inform the HHSC Point of Contact listed in the General Information section within five (5) business days of the solicitation posting to the Electronic State Business Daily, so that the solicitation may be updated. The respondent must submit a complete HUB Subcontracting Plan with its proposal to be considered responsive. The HSP form may be accessed at:
https://comptroller.texas.gov/purchasing/vendor/hub/forms.php.
If after the contract award the contractor determines a need to subcontract for any services, equipment, materials, and/or supplies, the contractor must contact DFPS for prior https://comptroller.texas.gov/purchasing/vendor/hub/forms.php approval and request a review of its HUB Subcontracting Plan in accordance with the good faith effort requirements found in 34 Texas Administrative Code Section §20.285. The contractor may not utilize a subcontractor without prior written approval from the DFPS.
Contractors are encouraged to contact the DFPS HUB Coordinator for HUB Program or HSP questions.
Texas Department of Family and Protective Services DFPS HUB Coordinator
E-mail: dfpshub@dfps.texas.gov
8. ESTIMATED QUANTITIES
Neither HHSC/PCS nor DFPS guarantees the acquisition of any quantities of goods or services during the term of the Contract. "Quantity" information is provided only as a guideline for preparing the response. The quantity information should not be construed as representing anticipated or actual quantities that will be ordered.
9. DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES (DFPS) MISSION
The mission of DFPS is to protect children, the elderly, and people with disabilities from abuse, neglect, and exploitation by working with clients, families, and communities.
10. IFB PURPOSE AND BACKGROUND
Outpost 24 Secure Service Desk provides a specialized support solution designed to manage and resolve cybersecurity incidents and service requests. It features continuous monitoring, effective threat response, and secure processing of sensitive information to safeguard organizational assets and maintain system integrity. Specops Software creates solutions that assist business in managing password policies, securing authentication processes, and ensuring compliance with agency standards.
11. SCOPE OF WORK (SOW) TO BE PERFORMED
The required products and services to be provided are Specops Service Desk, a caller verification tool that enables help desk staff to authenticate users through multi-factor, knowledge-based, and identity verification challenges before performing account actions such as password resets or account unlocks. Specops Password Policy enforces granular Active
Directory password requirements, including breach password detection against a continuously updated database of compromised credentials, beyond what native Group Policy controls support. Specops Reset is a self-service password reset and account unlock solution that allows end users to securely recover access without contacting the help desk, using configurable multi-factor authentication methods. See Exhibit C Pricing Sheet for product description.
Respondent will prepare additional written reports for DFPS when requested and in the format required by DFPS.
Respondent will comply with the DFPS Vendor Uniform Terms and Conditions (Exhibit B).
12. DFPS REGIONS - SERVICE LOCATIONS
Services will be remote.
13. COST OF SERVICES
Respondents must propose Outpost24 Specops Services Suite to provide these services on
Pricing Sheet (Exhibit C).
14. CONTRACT TERM
Initial Contract Term
DFPS will award contracts that start on effective date in the Contract and will expire based on the schedule for delivery of services as outlined in this IFB or by the date or delivery days after receipt of order (ARO) provided by Bidder. DFPS reserves the right to award contracts for a Contract Term of any duration.
The term of a contract resulting from this IFB will be a one-year initial term with two (2) optional one-year periods for a maximum contract term of three (3) years.
Renewal Options DFPS, at its sole discretion, may renew the Contract for up to two (2) one-year.
Such renewal(s), if exercised, shall be subject to all the requirements and terms and conditions of the Contract.
Extension Option DFPS, at is sole option and subject to availability of funding, may extend the Contract beyond the initial term and all renewal periods for up to one year as necessary to ensure continuity of service, to process a new solicitation, to secure a new contract, for purposes of transition to a new Contractor, or as otherwise determined by the HHS Agency.
This extension, if exercised, will require the Contractor to continue performing services in accordance with the Contract requirements and all terms and conditions.
15. PRICING INFORMATION
15.1 Pricing Structure
Prices offered, as part of the Bidder’s response, must be firm, fixed prices for the initial term of the Contract.
The pricing must be submitted only using Exhibit C - Pricing Sheet based on the description and the unit of measure(s) provided for each line item. The unit prices must include all Solicitation requirements, including, but not limited to, labor, equipment, materials, supplies and all related expenses.
15.2 Price Adjustments
Contractors are required to immediately implement any price decrease that may become available during the contract term. Contractor must notify the designated DFPS contract manager in writing so that a Purchase Order Change Notice or Contract Amendment may be processed. The Contractor will be provided the DFPS contract manager contact information upon award.
15.3 Price Adjustment Index
Price adjustments are not automatic. Prices only may be adjusted at the sole discretion of
DFPS.
DFPS may permit price adjustments when correlated with the index as specified below and as published by the Bureau of Labor Statistics (BLS), Region VI, Washington, DC 20212.
BLS Website: https://data.bls.gov/cgi-bin/srgate
CPI-W Urban Wage Earners and Clerical Workers – Series ID: CWURR0000AA0:
https://data.bls.gov/timeseries/CWUR0000AA0
CPI-U All Urban Consumers – Series ID: CUUR0000AA0 https://data.bls.gov/timeseries/CUUR0000AA0
When using the most recent monthly information from the index, the following applies:
A = Index from the month of the Response Deadline of this Solicitation, OR
The effective date/month of the last approved price increase or renewal option exercised
B = Current or latest baseline index
The allowable percent change must be calculated as follows:
B-A ÷ A x 100% = Percent of allowable price increase or decrease
Failure by the Contractor to calculate this formula and provide any supporting documentation will not be considered a properly submitted price increase request.
The Contractor may offer price decreases in excess of the allowable percent change at any time during the term of the Contract.
15.4 Price Adjustment Requests
The Contractor must provide, in writing to the DFPS contract manager, a request for a price adjustment. The adjustment request must use the index and formula identified in
Section 15.3 (Price Adjustment Index).
Contractor must provide supporting documentation to justify any price adjustment. Any request submitted that fails to use the formula above for calculating a price adjustment will not be considered a complete, properly submitted request. Additionally, any request submitted by a Contractor that does not include supporting documentation will not be considered a complete, properly submitted price adjustment request.
DFPS reserves the right to accept or reject the request for a price adjustment. The Contractor will receive written notification, through a Purchase Order Change Notice or Contract Amendment, from the DFPS contract manager documenting action taken, to include effective dates, for any adjustments approved.
16. INVOICING AND PAYMENTS
No payment will be made without the submission of accurate and proper invoices to DFPS based on completed services requests.
Invoices must be received at the DFPS designated location and in the format identified by DFPS in accordance with the Texas Prompt Payment Act (see Texas Government Code
Chapter 2251).
17. INSURANCE
The Respondent agrees to comply with Insurance requirements in –the DFPS Vendor Uniform Terms and Conditions (Exhibit B).
https://data.bls.gov/cgi-bin/srgate file:///C:/Users/rmartinka01/AppData/Roaming/Microsoft/Word/CPI-W%20Urban%20Wage%20Earners%20and%20Clerical%20Workers%20–%20Series%20ID:%20CWURR0000AA0 https://data.bls.gov/timeseries/CWUR0000AA0 https://data.bls.gov/timeseries/CUUR0000AA0 https://data.bls.gov/timeseries/CUUR0000AA0
18. REMEDIES AND DISPUTES
Respondent agrees to comply with the remedies and dispute requirements in the DFPS Vendor Uniform Terms and Conditions (Exhibit B).
19. REFERENCES
Respondents must submit with response a list of business references (minimum of three) for which they have provided similar services for in the last two years – see Respondent Reference Form (Exhibit E). Respondent’s references should include at a minimum the company name, company point-of-contact, phone number, address, city, state, zip code and description of services provided, including language(s) interpreted (see Respondent Reference Form (Exhibit E)). Failure to submit required list of references may cause response to be disqualified. HHSC/PCS may contact any or all references prior to an award.
Any negative response may result in disqualification of the Respondent’s submittal.
20. MINOR INFORMALITY OR WITHDRAWAL OF RESPONSE
Responses may be withdrawn from consideration at any time prior to the response submission deadline. A written request for withdrawal must be made to the HHSC/PCS sole point of contact. A Respondent has the right to amend its response at any time and to any degree by written notice of changes or corrections in a sealed letter or carton to the Response Coordinator prior to the response submission deadline. HHSC reserves the right to waive minor informalities in a response and award a contract that is in the best interests of the State of Texas. A minor informality may include, but is not limited to, a minor irregularity or error such as a clerical error in the production of copies of the response.
When HHSC determines that a response contains a minor informality, HHSC will notify the Respondent of the irregularity or error and will provide the Respondent the opportunity to correct.
21. EVALUATION
Any negative result concerning submission information, references or forms may cause response to be disqualified.
In evaluating responses to determine the best value for the State, HHSC/PCS may consider information related to past contract performance/results of a Respondent including, but not limited to CPA’s Vendor Performance Tracking System.
All responses will be evaluated in a standard manner and will be rated according to the following criteria:
COST OF SERVICES SPECIFIED IN IFB
Costs of services are significant in the overall evaluation of the responses. However, DFPS is not obligated to select the lowest cost response. The award will be made to the Respondent(s) whose responses are most advantageous to DFPS cost and other factors considered.
EXPERIENCE AND PERFORMANCE RECORD
DFPS reserves the right to consider Respondent’s experience with this agency or contact individuals or businesses, whether private or governmental, which might have information bearing on the performance record of respondents.
http://www.window.state.tx.us/procurement/prog/vendor_performance/
CAPABILITIES
Evaluation will be based upon your response to this IFB, overall experience, and Respondent’s capabilities with particular emphasis on the degree of supervision and number of employees that will be provided to perform this Contract.
22. AWARD
DFPS has the right to make one or more awards on the basis of a low line item, low total (group or groups) or in any other combination, to the lowest Respondent meeting or exceeding all advertised specifications, performance requirements, and terms and conditions, that will best serve the interests of the State. DFPS will be sole judge of “the best interest of the State.”
A contract award or awards will be made to the highest-ranked Respondent(s) after DFPS is satisfied that the Respondent has met stipulations contained in this IFB, and that the Respondent can perform per specifications, terms, and conditions. DFPS may also opt not to issue an award with regard to this IFB. During the life of this Contract, DFPS reserves the right to solicit for services that would normally be performed/accomplished using this Contract if it deems that by doing so would be in the best interest of the State.
23. PROTEST PROCEDURES
Home - Rules & Meetings outlines HHSC’s respondent protest procedures.
24. CONFIDENTIAL OR PROPRIETARY INFORMATION
24.1. Bidder Requirements Regarding Disclosure
Proposals and contracts are subject to the Texas Public Information Act (PIA), Texas Government Code Chapter 552, and may be disclosed to the public upon request. Other legal authority also requires HHSC to post certain contracts and Solicitation responses on its public website and to provide such information to the Legislative Budget Board for posting on its website.
Under the PIA, certain information is protected from public release. If Bidder asserts that information provided in its Solicitation Response is exempt from disclosure under the PIA, Bidder must:
1. Mark Original Proposal
a. Mark the Original Proposal, on the top of the front page, with the words
“CONTAINS CONFIDENTIAL INFORMATION” in large, bold, capitalized letters (the size of, or equivalent to, 12-point Times New Roman font or larger); and
b. Identify, adjacent to each portion of the Solicitation Response, that Bidder claims is exempt from public disclosure, the claimed exemption from disclosure (NOTE: no redactions are to be made in the Original Solicitation Response).
2. Certify in Original Solicitation Response - HHS Solicitation Affirmations (Exhibit A)
a. Certify, in the designated section of the HHS Solicitation Affirmations, Bidder’s confidential information assertion and the filing of its Public Information Act
Copy; and
b. Submit Public Information Act Copy of Proposal https://texas-sos.appianportalsgov.com/rules-and-meetings?$locale=en_US&interface=VIEW_TAC_SUMMARY&queryAsDate=04%2F14%2F2025&recordId=204977 https://statutes.capitol.texas.gov/Docs/GV/htm/GV.552.htm https://statutes.capitol.texas.gov/Docs/GV/htm/GV.552.htm
c. Submit a separate “Public Information Act Copy” of the Original Proposal
(in addition to the original and all copies otherwise required under the provisions of this Solicitation).
d. The Public Information Act Copy must meet the following requirements:
3. The copy must be clearly marked as “PUBLIC INFORMATION ACT COPY” on the front page in large, bold, capitalized letters (the size of, or equivalent to, 12-point
Times New Roman font or larger);
4. Each portion Bidder claims is exempt from public disclosure must be redacted
(blacked out); and
5. Bidder must identify, adjacent to each redaction, the claimed exemption from disclosure. Each identification provided as required in Subsection (c) of this section must be identical to those set forth in the Original Proposal as required in Subsection
(a)(2), above. The only difference in required markings and information between the
Original Proposal and the “Public Information Act Copy” of the proposal will be redactions - which can only be included in the “Public Information Act Copy.” There must be no redactions in the Original Proposal.
By submitting a response to this Solicitation, Bidder agrees that, if Bidder does not mark the Original Solicitation Response, provide the required certification in the HHS Solicitation Affirmations, and submit the Public
Information Act Copy, Bidder’s Solicitation Response will be considered to be public information that may be released to the public in any manner including, but not limited to, in accordance with the Public Information Act, posted on the HHS public website, and posted on the Legislative Budget
Board’s public website.
If any or all Bidders submit partial, but not complete, information suggesting inclusion of confidential information and failure to comply with the requirements set forth in this section, HHSC, in its sole discretion and in any solicitation, reserves the right to (1) disqualify all Bidders that fail to fully comply with the requirements set forth in this section, or (2) to offer all Bidders that fail to fully comply with the requirements set forth in this section additional time to comply.
Bidder should not submit a Public Information Act Copy indicating that the entire proposal is exempt from disclosure. Merely making a blanket claim that the entire proposal is protected from disclosure because it contains any amount of confidential, proprietary, trade secret, or privileged information is not acceptable, and may make the entire Solicitation Response subject to release under the PIA.
Solicitation Responses should not be marked or asserted as copyrighted material. If
Bidder asserts a copyright to any portion of its proposal, by submitting a proposal, Bidder agrees to reproduction and posting on public websites by the State of Texas, including HHSC and all other state agencies, without cost or liability.
HHSC will strictly adhere to the requirements of the PIA regarding the disclosure of public information. As a result, by participating in this solicitation process, Bidder acknowledges that all information, documentation, and other materials submitted in the Solicitation Response in response to this Solicitation may be subject to public disclosure under the PIA. HHSC does not have authority to agree that any information submitted will not be subject to disclosure. Disclosure is governed by the PIA and by rulings of the Office of the Texas Attorney General. Bidders are advised to consult with their legal counsel concerning disclosure issues resulting from this process and to take precautions to safeguard trade secrets and proprietary or otherwise confidential information. HHSC assumes no obligation or responsibility relating to the disclosure or nondisclosure of information submitted by Bidders.
For more information concerning the types of information that may be withheld under the PIA or questions about the PIA, refer to the Public Information Act
Handbook published by the Office of the Texas Attorney General or contact the attorney general’s Open Government Hotline at (512) 478-OPEN (6736) or toll-free at (877) 673-6839 (877-OPEN TEX). To access the Public Information Act Handbook, visit the attorney general’s website at http://www.texasattorneygeneral.gov.
http://www.texasattorneygeneral.gov/ http://www.texasattorneygeneral.gov./
Appendix A – RESPONDENT CHECKLIST FOR SUBMISSION OF RESPONSE
The following is checklist of certain required and requested items in this IFB to assist the Respondent in responding to this IFB. Failure to submit required information may cause response to be disqualified.
Respondent should submit response in accordance with the instructions on Page 1 of this IFB. Response must be submitted in a sealed envelope referencing the following information in the lower left corner of the envelope: opening date & time, requisition number and Respondent’s name and address.
Respondent must sign and return Page 1 of the IFB. Unsigned responses will not be considered under any circumstance.
Respondent will complete Payee ID Number, full business name, and address of
Respondent on Page 1 of the IFB.
Respondent must read the IFB thoroughly and understands that by signing the response the Respondent represents that they have read and understood the specifications as well as the Terms and Conditions.
Respondent must submit with response a list of business references on Respondent
Reference Form (Exhibit E). Failure to submit required list of references may cause response to be disqualified.
Respondent will submit with response, the following completed forms and information. Failure to return form(s) may cause response to be disqualified.
Page 1 of the IFB with signature
Exhibit A – Affirmation and Solicitation Acceptance Form Exhibit C – Pricing Sheet Exhibit F – HUB Subcontracting Plan (HSP)
Exhibit E – Respondent Reference (see below) PCS 121 Addendum Acknowledgement Form(s), (if issued), signed
Copies of Certifications, License, Registration, and Permits, if applicable
Exhibit E – Respondent Reference Form
Respondents must submit with response a list of business references (minimum three) for which they have provided similar services for in the last two years. These references should demonstrate the Respondent’s ability to perform the Scope of Work described in the IFB.
Include contract dates and contact information (customer points of contact, address, telephone number and email address). The Respondent must explain whether it performed the work as a prime contractor or subcontractor. If the Respondent performed the work as a subcontractor, the Respondent must describe the scope of subcontracted activities.
1. Business Name:
Point-of-Contact / Title:
Phone: Email:
Description of Service Provided
2. Business Name:
Point-of-Contact / Title:
Phone: Email:
Description of Service Provided
3. Business Name:
Point-of-Contact / Title:
Phone: Email:
Description of Service Provided
4. Business Name:
Point-of-Contact / Title:
Phone: Email:
Description of Service Provided:
| undefined: Off |
| undefined_2: Off |
| CPAPOD: Off |
| undefined_3: Off |
| undefined_4: Off |
| Goods produced or offered by a Texas bidder that is owned by a Texas: Off |
| Goods produced in Texas or offered by a Texas bidder that is not: Off |
| Agricultural products grown in Texas: Off |
| Agricultural products offered by a Texas bidder: Off |
| Services offered by a Texas bidder that is owned by a Texas resident: Off |
| Services offered by a Texas bidder that is not owned by a Texas: Off |
| Texas Vegetation Native to the Region: Off |
| USA produced supplies materials or equipment: Off |
| Products of persons with mental or physical disabilities: Off |
| Products made of recycled remanufactured or environmentally: Off |
| Energy Efficient Products: Off |
| Rubberized asphalt paving material: Off |
| Recycled motor oil and lubricants: Off |
| Products produced at facilities located on formerly contaminated: Off |
| Products and services from economically depressed or blighted areas: Off |
| Vendors that meet or exceed air quality standards: Off |
| Recycled or Reused Computer Equipment of Other Manufacturers: Off |
| Foods of Higher Nutritional Value: Off |
| Print Name: |
| Texas Vendor Identification No or Federal Employers ID: |
| Street Address: |
| Telephone Number: |
| Fax Number: |
| EMail Address: |
| Respondent should submit response in accordance with the instructions on Page 1: |
| Respondent must sign and return Page 1 of the IFB Unsigned responses will not be: |
| Respondent will complete Payee ID Number full business name and address of: |
| Respondent must read the IFB thoroughly and understands that by signing the: |
| Respondent must submit with response a list of business references on Respondent: |
| Respondent: |
| Page 1 of the IFB with signature: Off |
| Exhibit A Affirmation and Solicitation Acceptance Form: Off |
| Exhibit C Pricing Sheet: Off |
| Exhibit F HUB Subcontracting Plan HSP: Off |
| Exhibit E Respondent Reference see below: Off |
| PCS 121 Addendum Acknowledgement Forms if issued signed: Off |
| Copies of Certifications License Registration and Permits if applicable: Off |
| City, State, Zip Code: |
| Name of Business: |
| Business Name: |
| Point of Contact / Title: |
| Phone: |
| Email: |
| Description of Service Provided: |
File details come from the government source that posted it. Updated .