ESBD_449363_1756245698703_582-26-11920 Attachment A.pdf

Solicitation Name: Air Monitoring Equipment Maintenance Solicitation Number: 582-26-11920

ATTACHMENT A

SCOPE OF WORK

1. FACTS/PURPOSE

The Monitoring Division of the Texas Commission on Environmental Quality (TCEQ) needs to contract services for maintenance support on the EDAX x-ray system. The equipment is in room 2002, Building B, 12100 Park 35 Circle, Austin, Texas 78753.

2. TECHNICAL REQUIREMENTS

The preventative maintenance includes system initial checks, user interface, electronics, analyzer front end, imaging, stage and column, and other general maintenance performed per specifications listed in the EDAX Octane Elect Plus/Apex installation/service manual, Copyright 2019.

3. TCEQ RESPONSIBILITIES

A. TCEQ must provide access to the equipment for the technician on each date that services are rendered.

B. TCEQ must provide documentation upon request of preventative or corrective maintenance as described in the EDAX Octane Elect Plus/Apex installation/service manual, Copyright 2019 and any subsequent revisions as released by the manufacturer.

C. TCEQ must provide the resources necessary to move or transport equipment and/or accessories, as well as the services of other contractors (i.e., electricians, LAN manager) in modifying or correcting the TCEQ facility where such services are determined to be necessary by TCEQ.

D. TCEQ must notify vendor of system malfunctions which need to be addressed by vendor.

E. When necessary, TCEQ must send modules or parts of an instrument to the Contractor for repair. TCEQ must assume responsibility for packaging and prepaid shipping of these items. Vendor will be responsible for the return packaging and prepaid shipping of repaired/replaced items.

4. CONTRACTOR RESPONSIBILITIES

A. Contractor must provide one (1) regularly scheduled preventive maintenance checks that include inspection, testing, repairs and adjustments. This inspection will consist of a complete check of the instrument, alignment, and cleaning.

B. Provider is not allowed to subcontract any of the services rendered.

C. Contractor must provide unlimited on-site emergency and on-demand service on the equipment if remote diagnostics, replacement or exchange parts fail to resolve the problem.

D. Contractor must provide unlimited technical phone support. Phone support must be available Monday through Friday, 8:30a.m. – 4:00p.m. C.S.T., except holidays.

Solicitation Name: Air Monitoring Equipment Maintenance Solicitation Number: 582-26-11920

E. Contractor must provide a 30-day guarantee of work performed for each separate issue on all material installed by technician.

F. Contractor must initiate scheduling for regularly scheduled maintenance and coordinate non-emergency repairs at a time mutually acceptable to the TCEQ and the Contractor.

G. Contractor must provide notification of available upgrades, additions, or add-ons to listed TCEQ contact. Contractor must install such upgraded, additions, or add-ons upon approval in writing by TCEQ contact.

H. When a malfunction is imposing severe operational limitation, as determined by TCEQ, the request must be considered an emergency call and the Contractor will begin repairs within three (3) business days, maximum from time of notification sent by TCEQ.

5. QUALIFICATIONS AND EXPERIENCE

The technician must have a minimum of one-year experience with EDAX Octane Elect Plus/Apex, and Elect Plus 30mm square detector.

6. DESCRIPTION OF DELIVERABLES

The technician must provide one visit per year for regularly scheduled maintenance checks and provide the following documentation:

A. written statement listing any corrective actions;

B. completed preventative maintenance checklist; and C. calibration certificate.

7. SCHEDULE OF DELIVERABLES

A. The technician must provide one visit during the contract period.

B. Emergency visits and technical support calls must be provided as needed.

8. ACCEPTANCE CRITERIA

A. The technician must perform quality work in a timely manner, within three days, at the latest to all inquiries from TCEQ project representatives.

B. Service is considered acceptable when emergency visits and technical support deliverables have been provided by the technician, the equipment is maintained and repaired as specified by TCEQ and the EDAX Octane Elect Plus/Apex installation/service manual, and the responsibilities of the technician have been fulfilled for the one scheduled visit per the contract period.

C. The service cannot be subcontracted to a third-party vendor.

9. INSURANCE REQUIREMENTS. The parties agree that policies of insurance shall include the following provisions:

A. TCEQ and its officers and employees are named additional insureds to the

Commercial General Liability Insurance and Excess Liability Insurance (Umbrella);

B. Waiver of subrogation in favor of TCEQ, its officers and employees for bodily injury

(including death), property damage or any other loss arising from this Purchase Order.