ESBD_432782_1753894542702_HHS0016275_Exhibit F Online Bid Room Instructions.docx

DOCX document 39 KB Posted

Attached to
As Needed Locksmith Services Austin State Supported Living Center
Solicitation number
HHS0016275
Issued by
Travis County, Austin City, Texas

About this file

This document is an Exhibit F instruction guide for the HHS (Health and Human Services) Online Bid Room, detailing the electronic bid submission process for solicitation HHS0016275. The document outlines a multi-step registration process for external users seeking to submit bids electronically, with optional participation in the online bid room. Potential bidders must carefully review the solicitation package, adhere to specified submission requirements, and complete registration through the IAMOnline portal, with the understanding that late submissions will not be accepted.

The registration process requires users to request an account using an email address, obtain Agency Sponsor approval, and activate their account within seven days of receiving a registration email. Applicants with previous portal access must complete a new registration using a different email address. Technical support is available through a help desk (512-438-4720 or 855-435-7181) operating Monday to Friday from 7:00 A.M. to 7:00 P.M. Central Time. The document emphasizes that any technical difficulties preventing electronic submission do not constitute grounds for contract award protest, and users should allow sufficient time for the registration process to ensure timely bid submission.

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Text version

Exhibit E HHS Online Bid Room Information

HHS0016275

Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.

Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.

Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.

IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.

Access to the HHS Online Bid Room is a multi-step process.

All Online Bid Room Users:

· Follow the provided link to access the IAMOnline – Sign-in page.

· Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.

· Users can find detailed instructions here; Follow the organization or external user account request steps as directed.

· Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.

· The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.

Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.

IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.

The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.

Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.

Version 1.40 Revision Date 07/22/2025

File details come from the government source that posted it. Updated .