ESBD_396480_1739558119692_Attachment A - RFP 2502-002 Capabilities Specifications.xlsx
XLSX spreadsheet 13 KB Posted
- Attached to
- RFP 2502-002 - Employee Engagement Survey Tool
- Solicitation number
- 2502-002
- Issued by
- Travis County, Austin City, Texas
About this file
This is a capabilities specification document (Attachment A) for RFP 2502-002, detailing required and preferred technical requirements for an employee engagement survey tool. The document outlines 36 specific requirements for a software solution that must integrate with UKG systems and provide comprehensive survey functionality, including anonymous surveying capabilities, data analysis features, and customizable dashboards.
The technical specifications emphasize several critical requirements including US-only data hosting, disaster recovery capabilities, support for mobile survey completion, integration with existing systems, and robust security controls. The tool must provide industry benchmarking capabilities, vetted survey questions, and the ability to customize surveys. Notable preferred capabilities include two-way UKG integration, PAYE system integration, survey tracking features, and support for Spanish language surveys. The document uses a response matrix format allowing vendors to indicate whether they fully meet, partially meet, or do not support each requirement.
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Text version
Sheet1
| ID | CAPABILITY/REQUIREMENT | R (REQUIRED) | ||
| P (PREFERRED) | FULLY MEETS | PARTIALLY MEETS | DOES NOT SUPPORT | VENDOR/OFFEROR'S COMMENTS |
| RQ-01 | Tool must support UKG --> Solution integration | R | ||
| RQ-03 | Tool can support two way UKG integration | P | ||
| RQ-04 | Tool has native data analysis capabilities | R | ||
| RQ-05 | Tool can support fully anonymous surveying | R | ||
| RQ-06 | Tool can identify "hotspots" for areas in the enterprise that would benefit from improved engagement efforts | R | ||
| RQ-07 | Tool provides recommendations for interventions and action plans to improve employee engagement based on survey results. | R | ||
| RQ-08 | Solution must provide bench marking data comparisons for industry, geographic region, and job category/role. | R | ||
| RQ-09 | Tool must provide industry vetted survey questions. | R | ||
| RQ-10 | Tool must allow for building custom surveys. | R | ||
| RQ-11 | Tool must allow for customizable data storage, including retaining data during the course of the contract and data destruction based on enterprise policies and regulations. | R | ||
| RQ-12 | Tool can store data consistent with business need and Central Health Enterprise Policies | R | ||
| RQ-13 | User access and controls customizable ? | R | ||
| RQ-14 | Tool has ability to send surveys tied to employees for point-in-life cycle and other survey needs | P | ||
| RQ-17 | Tool offers recommended and customizable response aggregation rules for small number of respondents to maintain anonymity of engagement survey results | R | ||
| RQ-18 | Tool has customizable dashboards for reporting | R | ||
| RQ-19 | Respondents can complete surveys via web browser | R | ||
| RQ-20 | Tool has mechanism for clear communication about survey details that can be customizable (e.g. survey is anonymous/confidential/tied to employee, survey purpose, time to complete, etc.) | R | ||
| RQ-21 | Tool can send surveys that are fully anonymous, confidential, or tied to employee | P | ||
| RQ-22 | Tool can export data for use in other tools such as tableau, excel, power BI, etic | R | ||
| RQ-23 | importation of historic data for longitudinal data comparison | R | ||
| RQ-24 | Tool can run reports drawing on single and multiple datasets, including show changes over time | R | ||
| RQ-25 | Tool has capacity for email communication, automated reminders, and survey status information | R | ||
| RQ-26 | Tool can import historical data from prior surveys via CSV or other upload option | R | ||
| RQ-27 | Tool can integrate with PAYE system | P | ||
| RQ-28 | Survey respondents can complete survey via mobile (OS/Android phones) | R | ||
| RQ-29 | Tool provides a tracker for respondents that show status of survey response | P | ||
| RQ-30 | Tool provides a tracker for status of survey administration | P | ||
| RQ-31 | Tool has data hosted in the US-only | R | ||
| RQ-32 | Tool has data failovers/redundancies for disaster recovery that are hosted in US | R | ||
| RQ-33 | Tool does not require an application download for completing survey | R | ||
| RQ-34 | Tool supports sending surveys in alternate languages (Spanish) | P | ||
| RQ-35 | Tool can capture open-ended responses on questions | R | ||
| RQ-36 | Tool provides data analysis support/features for open-ended question response analysis | P | ||
| RQ-37 | Tool must pass Joint Technology tech review | R | ||
| RQ-38 | Tool has Access Control System/Identity & Access Management that allows for role-based and attribute-based access controls | R |
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