ESBD_363903_1719599789393_601440000043881_Instructions to Respondents.docx
DOCX document 251 KB Posted
- Attached to
- Customer Service Center Operation Services
- Solicitation number
- 601440000043881
- Issued by
- Texas
About this file
The document provided is the Instructions to Respondents for a state and local contract opportunity titled "Customer Service Center Operation Services" issued by the Texas Department of Transportation (TxDOT). The solicitation is for a vendor to operate TxDOT's customer service center, which manages the TxTag and Pay by Mail programs as well as the unpaid toll enforcement program, including the Habitual Violators Program. The contract opportunity is posted on the TxDOT Procurement Portal, and interested vendors must register through the Bonfire website to submit a response. The response is due on the opening date specified on the posting, and no late submittals will be accepted.
The document also mentions TxDOT's Early Payment Program, which provides prioritized invoice processing and payments to enrolled vendors in exchange for a cash discount. Respondents interested in this program should complete and return the attached "Priority Invoice and Early Payment Program" form with their response.
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Text version
BONFIRE INSTRUCTIONS TO RESPONDENTS
| Solicitation Number (Bonfire Ref #): | 601440000043881 |
| Solicitation Name (Bonfire Project): | Customer Service Center Operation Services |
Solicitation information can be found on the TxDOT Procurement Portal located at https://txdot.bonfirehub.com/.
To respond to this solicitation, vendors must register through the Bonfire website. Step-by-step instructions are available at:
https://vendorsupport.gobonfire.com/hc/en-us/articles/6830871161239-Vendor-Registration Bonfire provides a short video to guide the vendor through the registration and submission process at:
https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO- General Bonfire Support is available at:
https://vendorsupport.gobonfire.com/hc/en-us/categories/6796320852247
| TxDOT Procurement Contact Information: | Name: | Kristi Wright, CTCD, CTCM |
| Email: | Kristi.Wright@txdot.gov | |
| Phone: | 817) 370-6803 |
USE OF NATIONAL INSTITUTE OF GOVERNMENTAL PURCHASING CODE
The Texas Department of Transportation (TxDOT) uses the National Institute of Governmental Purchasing, Inc., (NIGP) code to standardize purchases by conforming to the class, item, and group structure of the code. The NIGP code is used to select vendors for our master vendor file from the Texas Comptroller of Public Accounts (CPA) Centralized Master Bidders List (CMBL).
New suppliers and other vendors wishing to furnish materials, equipment, supplies and services to TxDOT should apply to be on the CMBL to receive bidding opportunities.
Existing TxDOT vendors need only be concerned that the information listed on the CMBL file is correct, and that the applicable NIGP class and item are selected for those you can provide.
CMBL information is available online at: https://comptroller.texas.gov/purchasing/vendor/cmbl/ or by phoning 512-463-3459.
Early Payment Program - TxDOT is offering an important program to all respondents that provide prioritized invoice processing and payments (prior to the 30th day after receipt of a correct invoice). The program provides enrolled vendors enhanced benefits from improved invoice processing to priority handling to cash advancement and technology efficiencies.
Respondents offering a cash discount in exchange for TxDOT’s priority invoice processing and early payment agreement should complete and return the attached form entitled “Priority Invoice and Early Payment Program” with the response.
Additional information may be found at the following website: http://www.txdot.gov/business/vendors/epp.html Rev. 05/08/2024 image1.emf
File details come from the government source that posted it. Updated .