Enclosure_2_Sample_Exhibit_E_-_Corporate_Compliance_Code_of_Conduct_(Third_Parties).pdf
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- Attached to
- Narrative Ethnography for the Health Futures Lab
- Solicitation number
- 66000-2526-216
- Issued by
- San Mateo County, San Francisco City, California
About this file
This is a Corporate Compliance Code of Conduct exhibit for third-party contractors working with San Mateo Medical Center (SMMC), a public hospital and clinic system in San Mateo County, California. The document establishes compliance requirements for contractors engaged in the Narrative Ethnography project for the Health Futures Lab. SMMC is soliciting proposals for an ethnographic study involving approximately 3,000 youth on Medi-Cal in San Mateo County to understand their perspectives on behavioral health and engagement. Key deliverables include formulating ethnographic prompts, submitting an Institutional Review Board (IRB) proposal, collecting youth stories, analyzing narratives, and creating a narrative impact video. The Request for Proposals (RFP) No. 66000-2526-216 was released on September 29, 2025, with proposals due on October 24, 2025, at 1:00 pm. The anticipated contract term is two years, with evaluation based on a points-based scoring system: 30% for project approach, 25% for firm qualifications, 20% for team qualifications, and 25% for price.
Contractors must comply with all Federal and State health care program requirements, including accurate reporting and submission of required documentation. The code of conduct prohibits contractors from offering or accepting kickbacks, bribes, gifts, or things of value in relation to business or regulatory relationships. Contractors are required to report suspected violations of Federal health care program requirements within fifteen days of discovery to the SMMC Compliance Officer, with a compliance hotline available at (800) 965-9775. All contractors must cooperate fully with audits conducted by SMMC and external agencies regarding compliance with Federal and State regulations. Contractors must possess fingerprinting certification for personnel who may interact with children, comply with the Living Wage Ordinance ($17.00 per hour minimum by July 2019), and maintain comprehensive insurance and data protection protocols. The County reserves the right to terminate agreements for non-compliance and reserves all intellectual property rights to work products. Proposers must have provided similar services for the past two years and be legally authorized to do business in California, with preferential points available for local businesses, non-profits, and small or micro businesses.
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EXHIBIT E
CORPORATE COMPLIANCE SMMC CODE OF CONDUCT (THIRD PARTIES)
Contractor recognizes and is fully dedicated to advancing SMMC’s commitment to full compliance with all Federal, State, and other governmental health care program requirements, including its commitment to prepare and submit accurate claims consistent with such requirements.
Contractor will comply with all Federal, State or other governmental health care program requirements.
Contractor, to the extent its contractual duties require it to submit the reports covered in this paragraph, will promptly submit accurate information for Federal health care cost reports including, but not limited to, the requirement to submit accurate information regarding acute available bed count for Disproportionate Share Hospital (DSH) payment.
Contractor will report to the SMMC Compliance Officer any suspected violation of any Federal health care program requirements within fifteen (15) days of discovery of the violation.
Contractor has the right to use the SMMC Disclosure Program by calling the Compliance Hotline at (800) 965-9775 or reporting incidents directly to the Compliance Officer. SMMC is committed to non-retaliation and will maintain, as appropriate, confidentiality and anonymity with respect to such disclosures.
Contractor understands that non-compliance with Federal and State health care program requirements, and failing to report any such violations, could result in termination of the Agreement and/or any other penalties as permitted by law.
Contractor is responsible for acquiring sufficient knowledge to recognize potential compliance issues applicable to the duties outlined in the Agreement and for appropriately seeking advice regarding such issues.
Contractor will not offer, give, or accept any “kickback,” bribe, payment, gift, or thing of value to any person or entity with whom SMMC has or is seeking any business or regulatory relationship in relation to said business or regulatory relationship (other than payments authorized by law under such relationships). Contractor will promptly report the offering or receipt of such gifts to the SMMC Compliance Officer.
Contractor will not engage in any financial, business, or other activity which may interfere or appear to interfere with the performance of the duties under the Agreement or that involve the use of SMMC/County property, facilities, or resources.
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Contractor will cooperate fully and honestly in the event that SMMC and/or County is audited by an outside agency including, but not limited to, compliance audits regarding enforcement of Federal and State regulations, any applicable accreditation standards, and/or SMMC system-wide policies.
TO REPORT VIOLATIONS,
CALL THE COMPLIANCE HOT LINE: (800) 965-9775
Contractor, in executing this Agreement, certifies that an authorized representative has received this Code of Conduct, understands it, has authority to commit Contractor to this Code of Conduct, and has committed Contractor to comply with this Code of Conduct.
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