Elevator Preventative Maintenance.pdf

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Attached to
Preventative Elevator Maintenance Services
Solicitation number
52-IFB-2397051761-JJC
Issued by
Alexander County, Teachey Town, North Carolina

About this file

This Invitation for Bid (IFB) from the North Carolina Department of Adult Correction seeks qualified vendors to provide all-inclusive preventive maintenance services for elevators located at correctional institutions and administrative offices throughout the state. The solicitation covers various elevator types of differing manufacturers, sizes, capacities, and complexity levels across four geographic regions: Central, Eastern, South Central, and Western. Vendors may bid on all four regions or any number of complete regions; partial regional bids are not permitted. The written questions deadline is October 16, 2026, by 2:00 PM ET, with site visits urged and cautioned through October 14, 2026, by 4:00 PM ET. Bids are due October 27, 2026, by 2:00 PM ET with public opening via Microsoft Teams, and contract award is targeted for a date to be determined. The contract term is three years beginning from the effective date of final contract execution. Monthly preventive maintenance service must include inspections, lubrications, testing, cleaning, adjustments, and minor repairs performed during standard business hours (8:00 AM to 5:00 PM ET, Monday through Friday), with services complying with ANSI-A17.1 and ANSI-A17.2 standards.

Pricing shall be submitted as fixed prices for scheduled routine preventive maintenance on a monthly basis with annual extensions calculated for twelve months, with vendors required to provide cost breakdowns for standard labor rates (Monday-Friday, 8:00 AM to 5:00 PM), non-standard rates (Monday-Friday after 5:00 PM), weekend rates (Saturday-Sunday), and holiday rates. Minor repairs under $2,500 including parts and labor are included in the contract with a parts discount to be negotiated, while major repairs exceeding $2,500 and abuse-related repairs require separate procurement requisitions outside this contract. The state reserves the right to make separate awards to different vendors for one or more regions or to cancel the entire IFB without award. Vendors must be North Carolina registered, possess financial stability certification, provide three customer references of similar scope, complete background checks, maintain required insurance coverage for contracts up to $1,000,000, and register with the North Carolina Secretary of State prior to contract award. Vendors are required to comply with the Department's alcohol and drug-free workplace policy and Prison Rape Elimination Act (PREA) standards, with strict prohibitions on communication with inmates and adherence to all facility security protocols and rules.

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STATE OF NORTH CAROLINA

DEPARTMENT OF ADULT CORRECTION

Invitation for Bid #: 52-IFB-2397051761-JJC

ELEVATOR PREVENTATIVE MAINTENANCE

Date of Issue: September 23, 2026

Bid Opening Date: October 27, 2026

At 2:00PM - ET

Direct all inquiries concerning this RFQ to:

Jeffrey Just

Procurement Specialist III

Email: jeffrey.just@dac.nc.gov

Phone: 919-906-0879

Ver: 11/2025

STATE OF NORTH CAROLINA

Invitation for Bid #

52-IFB-2397051761-JJC

For internal State agency processing, including tabulation of bids, provide your company’s eVP (Electronic Vendor Portal) Number. Pursuant to G.S. 132-1.10(b) this identification number shall not be released to the public. This page will be removed and shredded, or otherwise kept confidential, before the procurement file is made available for public inspection.

This page shall be filled out and returned with your bid.

Failure to do so may subject your bid to rejection.

Vendor Name

Vendor eVP#

Note: For a contract to be awarded to you, your company (you) must be a North Carolina registered Vendor in good standing. You must enter the Vendor number assigned through eVP (Electronic Vendor

Portal). If you do not have a Vendor number, register at https://evp.nc.gov/SignIn https://evp.nc.gov/SignIn

Bid Number: 52-IFB-2397051761-JJC Vendor: __________________________________________

Ver: 11/2025 1

Refer ALL Inquiries regarding this IFB to the procurement lead through the Message Board in the Sourcing Tool. See section 2.6 for details.

Invitation for Bid No.: 52-IFB-2397051761-JJC Bids will be publicly opened: Tuesday, October 27, 2026, at 2:00PM – ET

Microsoft Teams meeting Join:

https://teams.microsoft.com/meet/224164343968032?p=DqHL2P8HoLInt7KMng Meeting ID: 224 164 343 968 032 Passcode: ZJ6WJ6YF

Need help? | System reference Dial in by phone +1 984-204-1487,,367234118# United States, Raleigh Find a local number Phone conference ID: 367 234 118# Join on a video conferencing device Tenant key: ncgov@m.webex.com Video ID: 117 647 165 1

Using Agency: NC Department of Adult Correction – Various Facilities

Commodity No. and Description: 721029 – Facility Maintenance & Repair Services

Requisition No.: RQ311403

EXECUTION

In compliance with this Invitation for Bid (IFB), and subject to all the conditions herein, the undersigned Vendor offers and agrees to furnish and deliver any or all items upon which prices are bid, at the prices set opposite each item within the time specified herein.

By executing this bid, the undersigned Vendor understands that false certification is a Class I felony and certifies that:

this bid is submitted competitively and without collusion (G.S. 143-54), none of its officers, directors, or owners of an unincorporated business entity has been convicted of any violations of Chapter 78A of the General Statutes, the Securities Act of 1933, or the Securities Exchange Act of 1934 (G.S. 143-59.2), and it is not an ineligible Vendor as set forth in G.S. 143-59.1.

Furthermore, by executing this bid, the undersigned certifies to the best of Vendor’s knowledge and belief, that:

it and its principals are not presently debarred, suspended, proposed for debarment, declared ineligible or voluntarily excluded from covered transactions by any Federal or State department or agency.

As required by G.S. 143-48.5, the undersigned Vendor certifies that it, and each of its Sub-Contractors for any Contract awarded as a result of this IFB, complies with the requirements of Article 2 of Chapter 64 of the NC General Statutes, including the requirement for each employer with more than 25 employees in North Carolina to verify the work authorization of its employees through the federal E-Verify system.

As required by Executive Order 24 (2017), the undersigned Vendor certifies will comply with all Federal and State requirements concerning fair employment and that it does not and will not discriminate, harass, or retaliate against any employee in connection with performance of any Contract arising from this solicitation.

G.S. 133-32 and Executive Order 24 (2009) prohibit the offer to, or acceptance by, any State Employee associated with the preparing plans, specifications, estimates for public contracts; or awarding or administering public contracts; or inspecting or supervising delivery of the public contract of any gift from anyone with a contract with the State, or from any person seeking to do business with the State. By execution of this

STATE OF NORTH CAROLINA

DEPARTMENT OF ADULT CORRECTION

https://teams.microsoft.com/meet/224164343968032?p=DqHL2P8HoLInt7KMng https://aka.ms/JoinTeamsMeeting?omkt=en-US https://teams.microsoft.com/l/meetup-join/19%3ameeting_OGU5NWRhZDctM2EwMy00ZGFjLTliOTAtYjhkMmZiYjBkYTQx%40thread.v2/0?context=%7b%22Tid%22%3a%227a7681dc-b9d0-449a-85c3-ecc26cd7ed19%22%2c%22Oid%22%3a%22740c13bc-158f-4409-86cb-048f4266be11%22%7d tel:+19842041487,,367234118 https://dialin.teams.cloud.microsoft/c102d528-0544-4660-b869-294e85047e28?id=367234118

Ver: 11/2025 2 response to the IFB, the undersigned certifies, for Vendor’s entire organization and its employees or agents, that Vendor is not aware that any such gift has been offered, accepted, or promised by any employees of your organization.

By executing this bid, Vendor certifies that it has read and agreed to the INSTRUCTION TO VENDORS and the NORTH CAROLINA GENERAL TERMS AND CONDITIONS incorporated herein. These documents can be accessed from the Ariba Sourcing Tool.

Failure to execute/sign bid prior to submittal may render bid invalid and it MAY BE REJECTED. Late bids shall not be accepted.

COMPLETE/FORMAL NAME OF VENDOR:

STREET ADDRESS: P.O. BOX: ZIP:

CITY & STATE & ZIP: TELEPHONE NUMBER: TOLL FREE TEL. NO:

PRINCIPAL PLACE OF BUSINESS ADDRESS IF DIFFERENT FROM ABOVE (SEE INSTRUCTIONS TO VENDORS ITEM #21):

PRINT NAME & TITLE OF PERSON SIGNING ON BEHALF OF VENDOR:

VENDOR’S AUTHORIZED SIGNATURE*: DATE: EMAIL:

VALIDITY PERIOD

Offer shall be valid for at least ninety (90) days from date of bid opening, unless otherwise stated here: ______ days, or if extended by mutual agreement of the parties in writing. Any withdrawal of this offer shall be made in writing, effective upon receipt by the agency issuing this IFB.

ACCEPTANCE OF BIDS

If your bid is accepted, all provisions of this IFB, along with the written results of any negotiations, shall constitute the written agreement between the parties (“Contract”). The NORTH CAROLINA GENERAL TERMS AND CONDITIONS are incorporated herein and shall apply. Depending upon the Goods or Services being offered, other terms and conditions may apply, as mutually agreed.

FOR STATE USE ONLY: Offer accepted and Contract awarded this________ day of __________, 20____, as indicated on

The attached certification, by ____________________________________________________________________.

(Authorized Representative of Adult Correction)

Ver: 11/2025 3

Contents

1.0 PURPOSE AND BACKGROUND

1.3 CONTRACT TERM

2.0 GENERAL INFORMATION

2.1 INVITATION FOR BID DOCUMENT

2.2 E-PROCUREMENT FEE

2.3 NOTICE TO VENDORS REGARDING IFB TERMS AND CONDITIONS

2.4 IFB SCHEDULE

2.5 URGED AND CAUTIONED SITE VISIT

2.6 BID QUESTIONS

2.7 BID SUBMITTAL

2.8 BID CONTENTS

2.9 ALTERNATE BIDS

2.10 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

3.0 METHOD OF AWARD AND BID EVALUATION PROCESS

3.1 METHOD OF AWARD

3.2 CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION

3.3 BID EVALUATION PROCESS

3.4 PERFORMANCE OUTSIDE THE UNITED STATES

3.5 INTERPRETATION OF TERMS AND PHRASES

4.0 REQUIREMENTS

4.1 PRICING

4.2 FINANCIAL STABILITY

4.3 REFERENCES

4.4 BACKGROUND CHECKS

4.5 PERSONNEL

4.6 VENDOR’S REPRESENTATIONS

4.7 AGENCY INSURANCE REQUIREMENTS MODIFICATION

4.8 SUBCONTRACTORS

4.9 SECRETARY OF STATE REGISTRATION

4.10 TRANSPORTATION AND INDENTIFICATION

5.0 SCOPE OF WORK

5.1 GENERAL

5.2 REQUIRED PREVENTATIVE MAINTENANCE OPERATIONAL DUTIES

Ver: 11/2025 4

5.3 COST

5.4 TASKS / DELIVERABLES

5.5 CERTIFICATION AND SAFETY LABELS

5.6 DEVIATIONS

6.0 CONTRACT ADMINISTRATION

6.1 CONTRACT MANAGER

6.2 INVOICES

6.3 CONTINUOUS IMPROVEMENT

6.4 TRANSITION ASSISTANCE

6.5 DISPUTE RESOLUTION

6.6 CONTRACT CHANGES

6.7 ATTACHMENTS

6.8 DAC ADDITIONAL TERMS

ATTACHMENT A: PRICING FORM

ATTACHMENT E: CUSTOMER REFERENCE TEMPLATE

ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR

ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION

ATTACHMENT I: ALCOHOL/DRUG-FREE WORKPLACE POLICY

Ver: 11/2025 5

1.0 PURPOSE AND BACKGROUND

1.1 PURPOSE

The purpose of this Invitation for Bids (IFB) is to seek a qualified Vendor(s) to provide all-inclusive Preventive Maintenance (PM) services for various elevator types located at correctional institutions and administrative offices under direction of the Department of Adult Correction (DAC).

The Department of Adult Correction operates elevators in correctional facilities throughout the state, which vary in manufacturer, size, capacity, complexity, and function. The Department requires qualified service providers in meeting inspection, testing and preventive maintenance requirements for elevators at the sites designated herein. The North Carolina Department of Adult Correction currently utilizes a preventive maintenance contract for elevators operated within correctional facilities and institutions across the state of North Carolina.

The intent of this solicitation is to award an Agency Specific Term Contract.

1.2 BACKGROUND

For bidding purposes, site locations to be covered by the agreement have been divided into four (4) geographic (Regional) areas, as follows:

A. Central Region B. Eastern Region C. South Central Region D. Western Region

See ATTACHMENT J: SITE LOCATIONS for a complete list of facilities and locations, separated into the four Regions listed above.

This is a comprehensive list of facilities for reference only and not all locations will have elevators covered under this contract.

Interested vendors may and are encouraged to bid on all four complete geographic areas (Regions) or as many complete geographic areas (Regions) as desired. However, for bidding purposes, GEOGRAPHIC AREAS (REGIONS) SHALL NOT BE SPLIT.

For example, if you choose to bid the Eastern Region and only the Eastern Region, you must agree to provide the requested services for all locations and facilities within the Eastern Region.

1.3 CONTRACT TERM

The Contract shall have a term of three (3) years, beginning on the date of final Contract execution (the “Effective Date”).

Bids shall be submitted in accordance with the terms and conditions of this IFB and any addenda issued hereto.

2.0 GENERAL INFORMATION

2.1 INVITATION FOR BID DOCUMENT

This IFB is comprised of the base IFB document, any attachments, and any addenda released before Contract award, which are incorporated herein by reference.

2.2 E-PROCUREMENT FEE

ATTENTION: This is an NC eProcurement solicitation facilitated by the Ariba Network. The E-Procurement fee may apply to this solicitation. See the paragraph entitled ELECTRONIC PROCUREMENT of the North Carolina General Terms and Conditions.

General information on the E-Procurement Services can be found at: http://eprocurement.nc.gov/.

What is the Ariba Network?

The Ariba Network is a web-based platform that serves as a connection point for buyers and Vendors. Vendors can log in to the Ariba Network to view purchase orders, respond to electronic requests for quotes, participate in Sourcing Events, and collaborate with buyers on contract documents.

For training on how to use the Sourcing Tool to view solicitations, submit questions, develop responses, upload documents, and submit offers to the State, Vendors should go to the following site:

http://eprocurement.nc.gov/

Ver: 11/2025 6 http://eprocurement.nc.gov/training/Vendor-training.

2.3 NOTICE TO VENDORS REGARDING IFB TERMS AND CONDITIONS

It shall be the Vendor’s responsibility to read the Instructions to Vendors, the North Carolina General Terms and Conditions, all relevant exhibits and attachments, and any other components made a part of this IFB and comply with all requirements and specifications herein. Vendors are also responsible for obtaining and complying with all Addenda and other changes that may be issued in connection with this IFB.

If Vendors have questions or issues regarding any component of this IFB, those must be submitted as questions in accordance with the instructions in the BID QUESTIONS Section. If the State determines that any changes will be made as a result of the questions asked, then such decisions will be communicated in the form of an IFB addendum. The State may also elect to leave open the possibility for later negotiation of specific provisions of the Contract that have been addressed during the question-and-answer period, prior to contract award.

Other than through the process of negotiation under 01 NCAC 05B.0503, the State rejects and will not be required to evaluate or consider any additional or modified terms and conditions submitted with Vendor’s bid or otherwise. This applies to any language appearing in or attached to the document as part of the Vendor’s bid that purports to vary any terms and conditions or Vendors’ instructions herein or to render the bid non-binding or subject to further negotiation. Vendor’s bid shall constitute a firm offer that shall be held open for the period required herein (“Validity Period” above).

The State may exercise its discretion to consider Vendor proposed modifications. By execution and delivery of this IFB Response, the Vendor agrees that any additional or modified terms and conditions, whether submitted purposely or inadvertently, shall have no force or effect, and will be disregarded unless expressly agreed upon during negotiations and incorporated by way of a Best and Final Offer (BAFO). Noncompliance with, or any attempt to alter or delete, this paragraph shall constitute sufficient grounds to reject Vendor’s bid as nonresponsive.

2.4 IFB SCHEDULE

The table below shows the intended schedule for this IFB. The State will make every effort to adhere to this schedule.

Event Responsibility Date and Time Issue IFB State September 23, 2026 Deadline for Urged & Cautioned Site Visits State October 14, 2026, by 4:00PM - ET Submit Written Questions Vendor October 16, 2026, by 2:00PM - ET Provide Response to Questions State October 21, 2026 Submit Bids Vendor October 27, 2026, by 2:00PM - ET Contract Award State TBD

2.5 URGED AND CAUTIONED SITE VISIT

Instructions: Vendor representatives are URGED and CAUTIONED to schedule a site visit at any of those facilities (site locations) listed in this document to apprise themselves of all data and conditions of the equipment which will affect the performance of the work and service called for or reasonably implied by this Invitation for Bid. Site visits should be scheduled prior to Tuesday, October 14, 2026, by 4:00PM - ET. Site visits may be scheduled by contacting the Point of Contact (POC) at each site listed under ATTACHMENT J: SITE LOCATIONS. Submission of a bid shall constitute sufficient evidence of this compliance and no allowance will be made for unreported conditions which a prudent Vendor would recognize as affecting the performance of the work called for in this IFB.

Vendor is cautioned that any information released to attendees during the site visit other than that involving the physical aspects of the facility referenced above, and which conflicts with, supersedes, or adds to requirements in this IFB, must be confirmed by written addendum before it can be considered to be a part of this IFB and any resulting contract.

Vendors may visit and thoroughly inspect each elevator on which a bid is to be made. Vendors may consult with appropriate officials at each site to precisely determine the scope of work.

Date/Time: Vendors shall contact the unit Superintendent, Administrative Officer, Maintenance Supervisor, or another manager to make arrangements for a pre-bid site visit.

http://eprocurement.nc.gov/training/Vendor-training

Ver: 11/2025 7

Vendor visited any site locations? ____Yes ____No

If Vendor did visit a site location(s), pleased list site(s) visited:

2.6 BID QUESTIONS

Upon review of the IFB documents, Vendors may have questions to clarify or interpret the IFB in order to submit the best bid possible. To accommodate the Bid Questions process, Vendors shall submit any such questions by the “Submit Written Questions” date and time provided in the IFB SCHEDULE Section above, unless modified by Addendum.

Questions related to the content of the solicitation, or the procurement process should be directed to the person on the title page of this document via the Sourcing Tool's message board by the date and time specified in the IFB SCHEDULE Section of this IFB.

Vendors will enter “IFB # 52-IFB-2397051761-JJC – Questions” as the subject of the message. Question submittals should include a reference to the applicable IFB section. This is the only manner in which questions will be received.

Questions or issues related to using the Sourcing Tool itself can be directed to the North Carolina eProcurement Help Desk at 888-211-7440, Option 2. Help Desk representatives are available Monday through Friday from 7:30 AM ET to 5:00 PM ET.

Questions received prior to the submission deadline date, the State’s response, and any additional terms deemed necessary by the State will be posted in the Sourcing Tool in the form of an addendum and shall become an Addendum to this IFB. No information, instruction or advice provided orally or informally by any State personnel, whether made in response to a question or otherwise in connection with this IFB, shall be considered authoritative or binding. Vendors shall rely only on written material contained in the IFB and an addendum to this IFB.

2.7 BID SUBMITTAL

IMPORTANT NOTE: This is an absolute requirement. Late bids, regardless of cause, will not be opened or considered, and will be automatically disqualified from further consideration. Vendor shall bear the sole risk of late submission due to unintended or unanticipated delay. It is the Vendor’s sole responsibility to ensure its bid has been received as described in this IFB by the specified time and date of opening. Failure to submit a bid in strict accordance with instructions provided shall constitute sufficient cause to reject a Vendor’s bids(s). Solicitation responses are subject to Sealed Bidding requirements.

Vendor’s bids for this procurement must be submitted through the Sourcing Tool. For training on how to use the Sourcing Tool to view solicitations, submit questions, develop responses, upload documents, and submit offers to the State, Vendors should go to the following site: https://eprocurement.nc.gov/training/vendor-training

Questions or issues related to using the Sourcing Tool itself can be directed to the North Carolina eProcurement Help Desk at 888-211-7440, Option 2. Help Desk representatives are available Monday through Friday from 7:30 AM EST to 5:00 PM EST.

Tips for Using the Sourcing Tool

1. Vendors should review available training and confirm that they are able to access the Sourcing Event, enter responses, and upload files well in advance of the date and time response are due to allow sufficient time to seek assistance from the North Carolina eProcurement Help Desk.

2. Vendors may submit their responses early to make sure there are no issues, and then submit a revised response any time prior to the response due date and time. The State will only review the most recent response.

3. Vendors should respond to all relevant sections of the Sourcing Event. Certain questions or items are required in order to submit a response and are denoted with an asterisk. The Sourcing Tool will not allow a response to be submitted unless all required items are completed. The Sourcing Tool will provide error messages to help identify any required information that is missing when response is submitted.

4. Simply saving your response in the Sourcing Tool is not the same as submitting your response to the State. Vendors should make sure they complete the submission process and receive a message that their response was successfully submitted.

5. Only Bids submitted through the Content Section of the Ariba Sourcing Event will be considered. Bids submitted through the Message Board will not be accepted or considered for award.

https://eprocurement.nc.gov/training/vendor-training

Ver: 11/2025 8

If confidential and proprietary information is included in the bid, also submit one (1) signed, REDACTED copy of the bid. Such information may include trade secrets defined by N.C. Gen. Stat. § 66-152 and other information exempted from the Public Records Act pursuant to N.C. Gen. Stat. §132- 1.2. Vendor may designate information, Products, Services, or appropriate portions of its response as confidential, consistent with and to the extent permitted under the statutes and rules set forth above. By so redacting any page, or portion of a page, the Vendor warrants that it has formed a good faith opinion, having received such necessary or proper review by counsel and other knowledgeable advisors, that the portions determined to be confidential and proprietary and redacted as such, meet the requirements of the Rules and Statutes set forth above. However, under no circumstances shall price information be designated as confidential.

If the Vendor does not provide a redacted version of the bid with its bid submission, the Department may release an unredacted version if a record request is received.

2.8 BID CONTENTS

Vendors shall provide responses to all questions and complete all attachments for this IFB that require the Vendor to provide information and upload them to the Sourcing Event in the Sourcing Tool. Vendor may not be able to submit its response in the Sourcing Tool unless all required items are addressed. Vendors shall provide authorized signatures where requested. Failure to provide all required items, or Vendor’s submission of incomplete items, may result in the State rejecting Vendor’s bid, in the State’s sole discretion.

Vendors shall upload the following items and attachments in the Sourcing Tool:

a) Title Page: Include the company name, address, phone number and authorized representative along with the Bid Number.

b) Completed and signed version of all EXECUTION PAGES, along with the body of the IFB.

c) Vendor Response: Section 2.5 Urged and Caution Site Visit (fill-in); 4.9 Secretary of State (check box); 6.1 Contract

Administration (fill-in)

d) Signed receipt pages of any addenda released in conjunction with this IFB, if required to be returned.

e) Completed version of ATTACHMENT A: PRICING FORM

f) Completed and signed version of ATTACHMENT E: CUSTOMER REFERENCE FORM

g) Completed and signed version of ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR

h) Completed and signed version of ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION

i) ATTACHMENT I: ALCOHOL/DRUG FREE WORKPLACE POLICY

2.9 ALTERNATE BIDS

Unless provided otherwise in this IFB, Vendor may submit alternate bids for comparable Goods, various methods or levels of Service(s), or that propose different options. Alternate bid must specifically identify the IFB requirements and advantage(s) addressed by the alternate bid. Each bid must be for a specific set of Goods and Services and must include specific pricing. If a Vendor chooses to respond with various offerings, Vendor shall follow the specific instructions for uploading Alternate Bids in the Sourcing Tool.

2.10 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

Relevant definitions for this IFB are provided in 01 NCAC 05A .0112 and in the Instructions to Vendors found in the Sourcing Tool, which are incorporated herein by this reference.

3.0 METHOD OF AWARD AND BID EVALUATION PROCESS

3.1 METHOD OF AWARD

North Carolina G.S. 143-52 provides a general list of criteria the State shall use to award contracts, as supplemented by the additional criteria herein. The Goods or Services being procured shall dictate the application and order of criteria; however, all award decisions shall be in the State’s best interest.

All responsive bids will be reviewed, and an award or awards will be based on the responsive bid(s) offering the lowest price that meets the specifications provided herein, to include any required verifications set out here in such as but not limited to past performance, references, and financial documents.

Ver: 11/2025 9

While the intent of this IFB is to award a Contract(s) to a single Vendor, the State reserves the right to make separate awards to different Vendors for one or more REGIONS, to not award one or more REGIONS, or to cancel this IFB in its entirety without awarding a Contract, if it is considered to be most advantageous to the State to do so.

The State reserves the right to waive any minor informality or technicality in bids received.

3.2 CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION

While this IFB is under evaluation, the responding Vendor, including any subcontractors and suppliers, is prohibited from engaging in conversations intended to influence the outcome of the evaluation. See Paragraph 29. of the Instructions to Vendors entitled

COMMUNICATOINS BY VENDORS

Each Vendor submitting a bid to this IFB, including its employees, agents, subcontractors, suppliers, subsidiaries and affiliates, is prohibited from having any communications with any person inside or outside the using agency; issuing agency; other government agency office or body (including the procurement lead named above, any department secretary, agency head, members of the General Assembly and Governor’s office); or private entity, if the communication refers to the content of Vendor’s bid or qualifications, the content of another Vendor’s proposal, another Vendor’s qualifications or ability to perform a resulting contract, and/or the transmittal of any other communication of information that could be reasonably considered to have the effect of directly or indirectly influencing the evaluation of proposals, the award of a contract, or both.

Any Vendor not in compliance with this provision shall be disqualified from evaluation and award. A Vendor’s proposal may be disqualified if its subcontractor and/or supplier engage in any of the foregoing communications during the time that the procurement is active (i.e., the issuance date of the procurement until the date of contract award or cancellation of the procurement). Only those discussions, communications or transmittals of information authorized or initiated by the issuing agency for this IFB or inquiries directed to the procurement lead named in this IFB regarding requirements of the IFB (prior to proposal submission) or the status of the award (after submission) are excepted from this provision.

3.3 BID EVALUATION PROCESS

Only responsive submissions will be evaluated.

The State will conduct an evaluation of responsive Bids, as follows:

Bids will be received according to the method stated in the Bid Submittal section above.

All bids must be received by the issuing agency not later than the date and time specified in the IFB SCHEDULE Section above, unless modified by Addendum. Vendors are cautioned that this is a request for offers, not an offer or request to contract, and the State reserves the unqualified right to reject any and all offers at any time if such rejection is deemed to be in the best interest of the State.

At the date and time provided in the IFB SCHEDULE Section above, unless modified by Addendum, the bids from each responding Vendor will be opened publicly and all offers (except those that have been previously withdrawn, or voided bids) will be tabulated. The tabulation shall be made public at the time it is created. When negotiations after receipt of bids is authorized pursuant to G.S. 143-49 and 01 NCAC 05B.0503, only the names of offerors and the Goods and Services offered shall be tabulated at the time of opening. Cost and price shall become available for public inspection at the time of the award.

Interested parties are cautioned that these costs and their components are subject to further evaluation for completeness and correctness and therefore may not be an exact indicator of a Vendor’s pricing position.

At their option, the evaluators may request oral presentations or discussions with any or all Vendors for clarification or to amplify the materials presented in any part of the bid. Vendors are cautioned, however, that the evaluators are not required to request presentations or other clarification—and often do not. Therefore, all bids should be complete and reflect the most favorable terms available from the Vendor. Prices bid cannot be altered or modified as part of a clarification.

Bids will generally be evaluated, based on completeness, content, cost and responsibility of the Vendor to supply the requested Goods and Services. Specific evaluation criteria are listed in Section 3.1 METHOD OF AWARD.

Upon completion of the evaluation process, the State will make Award(s) based on the evaluation and post the award(s) to the electronic Vendor Portal (eVP), https://evp.nc.gov, under the IFB number for this solicitation. Award of a Contract to one https://evp.nc.gov/

Ver: 11/2025 10

Vendor does not mean that the other bids lacked merit, but that, all factors considered, the selected bid was deemed most advantageous and represented the best value to the State.

The State reserves the right to negotiate with one or more Vendors, or to reject all original offers and negotiate with one or more sources of supply that may be capable of satisfying the requirement, and in either case to require Vendor to submit a Best and Final Offer (BAFO) based on discussions and negotiations with the State.

3.4 PERFORMANCE OUTSIDE THE UNITED STATES

Vendor shall complete ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR. In addition to any other evaluation criteria identified in this IFB, the State may also consider, for purposes of evaluating proposed or actual contract performance outside of the United States, how that performance may affect the following factors to ensure that any award will be in the best interest of the State:

a) Total cost to the State

b) Level of quality provided by the Vendor

c) Process and performance capability across multiple jurisdictions

d) Protection of the State’s information and intellectual property

e) Availability of pertinent skills

f) Ability to understand the State’s business requirements and internal operational culture

g) Particular risk factors such as the security of the State’s information technology

h) Relations with citizens and employees

i) Contract enforcement jurisdictional issues

3.5 INTERPRETATION OF TERMS AND PHRASES

This IFB serves two functions: (1) to advise potential Vendors of the parameters of the solution being sought by the State; and (2) to provide (together with other specified documents) the terms of the Contract resulting from this procurement. The use of phrases such as “shall,” “must,” and “requirements” are intended to create enforceable contract conditions. In determining whether bids should be evaluated or rejected, the State will take into consideration the degree to which Vendors have proposed or failed to propose solutions that will satisfy the State’s needs as described in the IFB. Except as specifically stated in the IFB, no one requirement shall automatically disqualify a Vendor from consideration. However, failure to comply with any single requirement may result in the State exercising its discretion to reject a bid in its entirety.

4.0 REQUIREMENTS

This Section lists the requirements related to this IFB. By submitting a bid, the Vendor agrees to meet all stated requirements in this Section as well as any other specifications, requirements, and terms and conditions stated in this IFB. If a Vendor is unclear about a requirement or specification, or believes a change to a requirement would allow for the State to receive a better bid, the Vendor is urged to submit these items in the form of a question during the question and answer period in accordance with the Bid Questions Section above.

4.1 PRICING

Bid price shall constitute the total cost to the State for complete performance in accordance with the requirements and specifications herein, including all applicable charges for handling, transportation, administrative and other similar fees. Complete ATTACHMENT A: PRICING FORM and upload in the Sourcing Tool. The pricing provided in ATTACHMENT A, or resulting from any negotiations, is incorporated herein and shall become part of any resulting Contract.

INVOICES MAY NOT BE PAID UNTIL AN INSPECTION HAS OCCURRED AND THE GOODS OR SERVICES ACCEPTED.

4.1.1 Import Tariff Temporary Surcharge

Pricing shall be exclusive of any pending tariffs or temporary tariff surcharge. Vendor may request a temporary tariff surcharge in ATTACHMENT A: PRICING FORM as a charge separate from the contract price. Any temporary tariff surcharge(s) associated with purchases shall be provided by way of a percentage tariff surcharge. All tariff surcharges proposed are intended to be temporary and based on current tariff implications specific to related commodities with evidence of submitted documentation of affected MSRP products. Vendor understands that the agency may request additional justification. Any temporary tariff surcharge percentage will be negotiated and mutually agreed upon. The state is not obligated to accept any proposed import tariff surcharge. Proposed tariff surcharges may be used as a factor for evaluation and award.

Ver: 11/2025 11

4.2 FINANCIAL STABILITY

As a condition of contract award, the Vendor must certify that it has the financial capacity to perform and to continue to perform its obligations under the Contract; that Vendor has no constructive or actual knowledge of an actual or potential legal proceeding being brought against Vendor that could materially adversely affect performance of this Contract; and that entering into this Contract is not prohibited by any contract, or order by any court of competent jurisdiction.

Each Vendor shall certify it is financially stable by completing ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION. The State is requiring this certification to minimize potential issues from contracting with a Vendor that is financially unstable. From the date of the Certification to the expiration of the Contract, the Vendor shall notify the State within thirty (30) days of any occurrence or condition that materially alters the truth of any statement made in this Certification. The Contract Manager may require annual recertification of the Vendor’s financial stability.

4.3 REFERENCES

Vendor shall upload to the Sourcing Tool at least three (3) references, using ATTACHMENT E: CUSTOMER REFERENCE FORM, for which it has provided services of similar size and scope to those proposed herein. References shall not be from the same company or from the soliciting State entity. In addition, Vendor shall provide references for and identify other government contracts it has received, for which your company has provided services of similar size and scope to those proposed herein. The State may contact these users to determine whether the services provided are substantially similar in scope to those proposed herein and whether Vendor’s performance has been satisfactory. The information obtained may be considered in the evaluation of the Bid.

4.4 BACKGROUND CHECKS

Vendor and its personnel are required to provide or undergo background checks at Vendor’s expense prior to beginning work with the State. As part of Vendor background, the following details must be provided to the State:

a) Any criminal felony conviction, or conviction of any crime involving moral turpitude, including, but not limited to fraud, misappropriation or deception, by Vendor, its officers or directors, or any of its employees or other personnel to provide Services on this project, of which Vendor has knowledge, or provide a statement that Vendor is aware of none;

b) Any criminal investigation for any offense involving moral turpitude, including, but not limited to fraud, misappropriation, falsification or deception pending against Vendor of which it has knowledge, or provide a statement Vendor is aware of none;

c) Any regulatory sanctions levied against Vendor or any of its officers, directors or its professional employees expected to provide Services on this project by any state or federal regulatory agencies within the past three years or a statement that there are none. As used herein, the term “regulatory sanctions” includes the revocation or suspension of any license or certification, the levying of any monetary penalties or fines, and the issuance of any written warnings;

d) Any regulatory investigations pending against Vendor or any of its officers, directors or its professional employees expected to provide Services on this project by any state or federal regulatory agencies of which Vendor has knowledge or a statement that there are none.

e) Any civil litigation, arbitration, proceeding, or judgments pending against Vendor during the three (3) years preceding submission of its bid herein or a statement that there are none.

Vendor’s response to these requests shall be considered a continuing representation, and Vendor’s failure to notify the State within thirty (30) days of any criminal litigation, investigation or proceeding involving Vendor or its then current officers, directors or persons providing Services under this Contract during its term shall constitute a material breach of contract. The provisions of this paragraph shall also apply to any subcontractor utilized by Vendor to perform Services under this Contract.

4.5 PERSONNEL

Vendor warrants that qualified personnel shall provide Services under this Contract in a professional manner. “Professional manner” means that the personnel performing the Services will possess the skill and competence consistent with the prevailing business standards in the industry. Vendor will serve as the prime contractor under this Contract and shall be responsible for the performance and payment of all subcontractor(s) that may be approved by the State. Names of any third-party Vendors or subcontractors of Vendor may appear for purposes of convenience in Contract documents; and shall not limit Vendor’s obligations hereunder. Vendor will retain executive representation for functional and technical expertise as needed in order to incorporate

Ver: 11/2025 12 any work by third party subcontractor(s).

Should the Vendor’s bid result in an award, the Vendor shall be required to agree that it will not substitute key personnel assigned to the performance of the Contract without prior written approval by the Contract Lead. Vendor shall further agree that it will notify the Contract Lead of any desired substitution, including the name(s) and references of Vendor’s recommended substitute personnel. The State will approve or disapprove the requested substitution in a timely manner. The State may, in its sole discretion, terminate the Services of any person providing Services under this Contract. Upon such termination, the State may request acceptable substitute personnel or terminate the contract Services provided by such personnel.

4.6 VENDOR’S REPRESENTATIONS

If Vendor’s bid results in an award, Vendor agrees that it will not enter any agreement with a third party that may abridge any rights of the State under the Contract. If any Services, deliverables, functions, or responsibilities not specifically described in this solicitation are required for Vendor’s proper performance, provision and delivery of the Service and deliverables under a resulting Contract, or are an inherent part of or necessary sub-task included within such Service, they will be deemed to be implied by and included within the scope of the Contract to the same extent and in the same manner as if specifically described in the Contract.

Unless otherwise expressly provided herein, Vendor will furnish all of its own necessary management, supervision, labor, facilities, furniture, computer and telecommunications equipment, software, supplies and materials necessary for the Vendor to provide and deliver the Services and/or other Deliverables.

4.7 AGENCY INSURANCE REQUIREMENTS MODIFICATION

A. Default Insurance Coverage from the General Terms and Conditions applicable to this Solicitation:

X - Contract value in excess of the Small Purchase threshold, but up to $1,000,000.00

4.8 SUBCONTRACTORS

No portion of the work shall be subcontracted without prior written consent of the State. In the event that the Vendor desires to subcontract some part of the work specified herein, the Vendor shall furnish with their bid the names, qualifications, and experience of their proposed subcontractors. The Vendor shall, however, remain solely and fully liable and responsible for the work done by its subcontractor(s) and shall assure compliance with all the requirements and specifications of the contract.

4.9 SECRETARY OF STATE REGISTRATION

Prior to entering into a contract with the State, the awarded Vendor(s) must complete registration with the NC Secretary of State.

Upon notification of award, the selected Vendor(s) must furnish evidence of filing within 10 business days. Failure to provide this documentation may result in the disqualification of the Vendor(s) bid from further consideration for the award.

A contract award under the above-referenced solicitation, and the resulting purchase orders, will produce repeated orders and transactions in North Carolina and will constitute “transacting business” in the State, which requires a certificate of authority from the North Carolina Secretary of State as provided in G.S. §55-15-01 (corporations) or §57D-7-01 (LLCs). Please go to: https://www.sosnc.gov/ to register.

Vendor has registered with the North Carolina Secretary of State: Yes ☐ No ☐

4.10 TRANSPORTATION AND INDENTIFICATION

The Vendor shall deliver Free-On-Board (FOB) Destination to any requested location within the State of North Carolina with all transportation costs and fees included in the total bid price.

When an order is placed using a purchase order, the purchase order number shall be shown on all packages and shipping manifests to ensure proper identification and payment of invoices. If an order is placed without using a purchase order, such as via phone, the Buyer’s name shall be show on all packages. A complete packing list shall accompany each shipment. Vendors shall not ship any products until they have received an order.

https://www.sosnc.gov/

Ver: 11/2025 13

5.0 SCOPE OF WORK

5.1 GENERAL

A. Vendor shall provide an all-inclusive preventive maintenance service, to include elevator inspections and/or examinations, lubrications, testing, cleaning, adjustments and all minor repairs required to maintain adequate operation of elevator equipment.

B. DAC reserves the right to add or delete elevators during the term of the contract. When new elevators are added to the contract, the vendor responsible will be requested to submit an amended price. DAC reserves the right at any time to add or reduce the number of elevators to be maintained, during the course of the contract.

C. All elevators, dumbwaiters and freight lifts, defined under this solicitation shall be maintained in adequate operating condition and must comply with all requirements of the current American Standard Safety Code for Elevators, ANSI- A17-1, and ANSI Inspection Manual, ANSI-A17.2 and all other applicable laws, regulations ordinances, codes, etc. The American National Standards Institute (ANSI) Code shall be used as a guide to establish that the elevators are operating safely. The awarded Vendor(s) shall provide maintenance service in accordance with ANSI standards.

D. This service should be performed at least monthly during normal business hours. The Vendor(s) service technicians shall make arrangements with the site Maintenance Supervisor/Manager to perform all preventative maintenance, inspections and testing during normal business hours, i.e., 8:00 a.m. to 5:00 p.m. - Eastern Standard Time, Monday through Friday.

No visits for preventive maintenance should be scheduled on holidays or weekends.

E. This solicitation excludes the following scope of work:

• Normal utilities, such as electricity, lights and water supplied by the facility.

• Underground and/or buried piping and jack casing.

• Smoke and fire sensors with related control equipment not specifically part of the elevator controls.

• Main line power switches, breakers, and feeders to the controller.

• Approved waste cans in each elevator equipment room.

F. The awarded Vendors(s) shall use qualified- trained personnel directly employed and supervised by it. These people shall be qualified to keep the equipment properly adjusted, and shall use all reasonable care to maintain the Elevators in proper and safe operating condition. The Vendor shall display workmanship at all times acceptable as the best practice of the particular trade involved and as stipulated in written standards of recognized organizations or institutes of the respective trades except as further qualified by these specifications.

G. When routine Preventive Maintenance or a Service Call has been completed, the Vendor shall leave the work area in a Neat, Clean and Orderly condition. Per Agency standard

H. Vendor shall repair or replace parts/materials needed to resolve service calls: hydraulic control valves, machine, motor, and controller parts, including but not limited to arms, gears, thrusts, bearings, commutators, rotating elements, coils, contacts, resistors, magnet frame, and other parts as it relates to Preventive Maintenance or Minor Repairs in this solicitation.

I. Preventive Maintenance Service - shall include inspections, examinations, lubrications, testing, cleaning, adjusting, and all minor repairs of equipment as is customary and reasonable to standard preventive maintenance of elevator equipment.

(reference Section 5.2 A Desired Preventive Maintenance Operational Duties)

J. All lubricants and replacement parts shall be equal to or better than the parts installed by original manufacturer in terms of both performance and quality. The vendor(s) shall provide a list of all repair parts; repair part numbers and source of manufacturer to the Contract Administrator as repairs are completed.

K. The Vendor shall periodically examine all safety devices and governors, and equalize the tension on all hoisting ropes. All safety tests required by the ANSI-A17.1 and the State of North Carolina shall be performed when due and in the presence of a State official or his designee.

Ver: 11/2025 14

5.2 REQUIRED PREVENTATIVE MAINTENANCE OPERATIONAL DUTIES

The following schedule of inspection and preventive maintenance operations shall be followed in carrying out the performance of this solicitation. This schedule constitutes the minimum of operations to be provided. The Vendor must recognize that additional service may be required in order to comply with performance evaluation requirements.

A. The Vendor shall maintain the following service to be performed MONTHLY or more often as required according to the Elevator Industry Standard Maintenance Requirements to maintain the equipment at proper performance levels:

1. Ride each car; check operation of car and hatch doors, acceleration, deceleration, floor stops, and brake action. Make corrections as necessary.

2. Inspect and wipe clean all motors, machines, and generators.

3. Inspect controllers, selectors, selector drives, governors and hydraulic control valves.

4. Clean and adjust all controller and selector contacts. Renew work contacts and/or shunts where necessary. Check sequence of operations.

5. Wipe clean all motor, generator, and exciter commutators, clean and check brushes and brush holders.

Renew or reset brushes if necessary.

6. Clean and lubricate direction and accelerating switches.

7. Inspect brake operation. Check shoe to brake pulley clearance and adjust as required for proper operation. Clean pulley, if necessary.

8. Clean hoist way pits and inspect equipment in them.

9. Inspect working parts of all governors for free operations.

10. Inspect all door operating equipment including motor brushes, commutator, belts or chains, contacts, drive vanes and blocks. Clean, lubricate, adjust or replace as necessary.

11. Check retiring cam operations and make necessary adjustments or corrections.

12. Examine all wire ropes and fastenings, check and adjust rope tensions.

13. Examine traveling cables for wear and position.

14. Examine counter-weight and compensator ropes. Check and adjust compensator switch. Clean compensator.

15. Inspect door monitoring equipment and safety edge units. Clean, lubricate, adjust or repair as necessary.

16. Lubricate selector drive screws and guides and clean contacts if necessary.

17. Clean and lubricate automatic slow down and stopping switches on top of cars.

18. Clean car, position indicators, provide and replace bulbs, adjust as necessary.

19. Inspect, clean, and lubricate car guides (unless roller guides are used).

20. Check car fan motors for proper operation.

21. Inspect drive and secondary sheaves, clean if required.

22. Check bearings for proper operations and wear.

23. Examine machine gear teeth for cutting or noise.

24. While riding on top of cars, physically check condition and operation of door locking equipment.

25. Perform electrical test of door interlock circuits.

26. Examine door locks and door closer equipment. Clean door channels.

27. Examine car and counter-weight guide shoe and fastenings.

Ver: 11/2025 15

28. Renew gibs or rollers when necessary. Lubricate sliding guide shoes.

29. Remove car station cover, blow out, clean or lubricate switches and buttons.

30. Examine, clean with proper solution, and repair as necessary commutator, brushes and brush holders of all small control motors and regulators.

31. Thoroughly examine and clean starter and control panels.

32. Check, clean and adjust operation of slow-down and limit switches. Examine all moving parts of governor and safety for free operation. Clean and adjust governor and safety for proper operation.

33. Examine and clean the buffers. Oil if necessary.

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