EBT_4_Pre-Solicitation_Instructions_052626.pdf

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Attached to
PRE SOLICITATION RFP 74050233 EBT SERVICES
Solicitation number
74050233
Issued by
California

About this file

This is a pre-solicitation instruction document issued by the California Department of Technology (CDT) on behalf of the California Health and Human Services (CalHHS), Office of Technology and Solutions Integration (OTSI), regarding a forthcoming request for proposal (RFP) for electronic benefit transfer (EBT) services. The State is soliciting feedback from qualified firms to help refine the future RFP before its official release. This pre-solicitation process is collaborative in nature and designed to identify ambiguities, inconsistencies, and requirements that may significantly impact costs. All feedback must be submitted using the State's template by June 19, 2026 at 2:00 PM PST to either Leanne Nguyen (Primary Procurement Officer) or Tien Le (Secondary Procurement Officer). Submission of feedback is voluntary and does not obligate vendors to participate in the anticipated RFP. The State makes no commitment to implement suggested changes based on feedback received and will not provide formal responses to submitted comments.

The pre-solicitation materials include comprehensive documentation covering contract rules, current environment analysis, proposed services, administrative requirements, bidder and staff qualifications, cost proposals, and proposal evaluation criteria. Interested vendors are responsible for all expenses associated with responding to this pre-solicitation. Prospective bidders must complete and obtain approval of the eVAQ (Electronic Vendor Application of Qualifications) online application by the key action date specified in the final RFP. The State encourages vendors to familiarize themselves with the eVAQ process early to ensure timely completion. Submitted written responses may be subject to the California Public Records Act.

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Other files

File Type Posted
EBT_4_RFP_Package__052626-_POST.pdf PDF
EBT_Services_Pre-Solicitation_Feedback_Template.xlsx XLSX spreadsheet
eVAQ_Manual_for_Vendors.pdf PDF
Appendix_F_-_Cost_Worksheets.xlsx XLSX spreadsheet

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Text version

PRE-SOLICITATION INSTRUCTIONS

TO: All Interested Parties RE: Pre-Solicitation Feedback DATE: May 26, 2026

EBT 4 Pre-Solicitation Instructions

Introduction

The California Department of Technology (CDT), on behalf of the California Health and Human Services (CalHHS), Office of Technology and Solutions Integration (OTSI) will be releasing a future request for proposal (RFP) to solicit services from qualified firms to provide electronic benefit transfer (EBT) services to the State of California. In preparation for release of the future RFP solicitation, the State is releasing a Pre-Solicitation RFP.

The purpose of this Pre-Solicitation RFP is to engage in a collaborative process by obtaining comments regarding the contents of the attached Pre-Solicitation RFP. The information gathered from the comments will allow the State to further develop and refine the future RFP as necessary. Submitting feedback and/or questions regarding this Pre-Solicitation is not required to participate in the anticipated RFP that may follow. Interested vendors are solely responsible for all expenses associated with responding to this Pre-Solicitation.

Pre-Solicitation documents include:

1. Section 1: Introduction

2. Section 2: Rules Governing Competition

3. Section 3: Current Environment

4. Section 4: Proposed Services

5. Section 5: Administrative Requirements

6. Section 6: Bidder Qualifications, Staff Qualifications, and Narrative Questions

7. Section 7: Cost Proposal

8. Section 8: Proposal Format

9. Section 9: Proposal Evaluation

10. Appendix A: EBT Services Contract

a. Tech 213

b. Exhibit A: Statement of Work, Attachment 1: Terms and Conditions

c. Exhibit A: Statement of Work, Attachment 2: Business Requirements

d. Exhibit B: Cost Worksheets

e. Exhibit C: Deliverable Specification Document

f. Exhibit D: IT General Provisions-Cloud-DGS-PD-4021ITGP-Revised 02/20/2025

g. Exhibit E: Sample Work Authorization

11. Appendix B: Abbreviations, Acronyms, and Symbols

12. Appendix C: Waivers to Federal Regulations

13. Appendix D: Deliverable Specifications

14. Appendix E: Forms and Attachments

15. Appendix F: Cost Worksheets

Deadline All feedback must be provided using the State’s template and submitted to the Procurement Officers by June 19, 2026 at 2:00 PM PST.

Content of Feedback The State is particularly interested in feedback concerning areas of ambiguity or inconsistencies within the RFP, and the identification of requirements that may significantly impact costs. Please provide explanations or the rationale behind proposed changes to requirements, along with the preferred alternative language.

No proposals will be accepted or reviewed as part of this Pre-Solicitation.

The State will review the submitted feedback and may contact a vendor if the State has questions regarding its submitted feedback. However, the State makes no commitment to make changes based on the feedback it receives and will not otherwise provide a response to submitted comments.

Participants are admonished that any written responses to this Pre-Solicitation may be subject to the Public Records Act.

eVAQ - Electronic Vendor Application of Qualifications Completion and approval of the eVAQ online application is required by the Key Action Date identified in the final RFP. The State encourages all prospective bidders to become familiar with the eVAQ process as early as possible to ensure timely completion and approval.

Procurement Officers Contact Information

Leanne Nguyen, Procurement Officer (Primary) Phone: (916) 898-4625 E-mail: Leanne.Nguyen@state.ca.gov

Tien Le, Procurement Officer (Secondary) Phone: (916) 260-9806 E-mail: Tien.Le@state.ca.gov mailto:Leanne.Nguyen@state.ca.gov mailto:Tien.Le@state.ca.gov

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