Janitorial_Statement_of_Work_6-9-16.docx

Statement of Work Contractor will provide janitorial services as follows for the Suisun Bay Reserve Fleet:

The 12,261 SF areas to be cleaned include three levels aboard the APL (floating barge.)

QUALITY STANDARDS ARE UNDERLINED

Daily Maintenance on Mon, Wed & Fri to be performed on Upper Deck:

Offices, Kitchen, Bathrooms, Computer room and Auditorium areas:

· Empty all waste receptacles and return to the original location, replacing liners as needed

· Sweep all hard surface flooring, maintained clean and free of marks, dirt, spills, dust, visible debris, and other foreign matter. Chairs, trash receptacles, and easily moveable items are to be swept underneath and returned to their original positions upon completion. No dirt shall be left in corners, under furniture or behind doors.

· Damp mop all hard surface flooring using a neutral type cleaner. The hard floor surface shall be free of all dirt, spills, smudges, heel marks.

· Wipe down sinks, counter tops, refrigerator doors/tops, microwave ovens and stoves. The counters, sink and appliances shall be free of dirt and debris

· Wash all bathroom toilet bowls, urinals, basins, toilet seats, fixtures, walls, and partitions with a germicidal disinfectant deodorant. The toilets, urinals, basins, and fixtures and walls shall be free of 90% of baseline soiling.

· Wash all bathroom hard surface flooring with a germicidal detergent insuring all areas around base of toilets and urinals in corners, along edges under sinks & waste receptacles, around partition legs, and vanities, etc. are thoroughly cleaned. The floors shall be free of dirt and soiling

· Clean and polish all bathroom mirrors and metal fixtures leaving them free of all dust, dirt, smears, smudges, fingerprints, etc. The mirrors and fixtures shall be free of smudges.

· Refill all paper towels, toilet paper, toilet seat covers, soap dispensers and paper cups dispensers as needed. Paper and dispensers shall be filled.

Daily Maintenance on Mon, Wed & Fri to be performed on Main Deck:

· Empty all waste receptacles and return to the original location, replacing liners as needed. The waste receptacles shall be emptied.

· Sweep all hard surface floor, they shall be maintained clean and free of marks, dirt, spills, dust, visible litter, and other foreign matter. Chairs, trash receptacles, and easily moveable items are to be swept underneath and returned to their original positions upon completion. No dirt shall be left in corners, under furniture or behind doors. The floors shall be free of debris.

· Damp mop all hard surface flooring using a neutral type cleaner removing all dirt, spills, smudges, heal marks, etc. The floors shall be free of smudges.

· Wipe down sinks, counter tops, refrigerator doors/tops, microwave ovens and stoves to remove dirt and debris. The sinks, counter tops, and exterior of appliances shall be free of smudges.

· Wash all bathroom toilet bowls, urinals, basins, toilet seats, fixtures, walls, and partitions with a germicidal disinfectant deodorant

· Wash all bathroom hard surface flooring with a germicidal detergent insuring all areas around base of toilets and urinals in corners, along edges under sinks & waste receptacles, around partition legs, and vanities, etc. are thoroughly cleaned

· Clean and polish all bathroom mirrors and metal fixtures leaving them free of all dust, dirt, smears, smudges, fingerprints, etc.

· Refill all paper towels, toilet paper, toilet seat covers, soap dispensers and paper cups dispensers as needed

Daily Maintenance on Mon, Wed & Fri to be performed on lower Hold Deck:

· Empty all waste receptacles and return to the original location, replacing liners as needed

· Sweep all hard surface flooring, removing dirt, debris, dust. Etc.

· Damp mop all hard surface flooring using a neutral type cleaner removing all dirt, spills, smudges, heal marks, etc.

Weekly Maintenance on Friday to be performed on Upper Deck & Main Deck:

· Vacuum all carpeted areas

· Sweep inside the stairwells and remove cobwebs

· Sweep and pick up debris on the Breeze way area outside of APL offices

· Clean windows and door windows inside the Admin office area

· Remove inside cobwebs in offices. The ceilings shall be free of all cobwebs

· Clean cobwebs from outside area around doors, air conditioners and windows

· Wipe clean all small waste receptacles inside & out, and replace liners

· Dust desk tops, counters, window ledges, and around computers

· Using a neutral type glass cleaner, clean glass top on conference room table. The top shall be free of all streaks and debris.

· Wipe down all wall baseboards. The baseboards shall be free of 80% of baseline marks

Weekly Maintenance to be performed on dance floor and parking lot areas:

· Empty the blue 33 gallon garbage receptacles located (1) on dance floor and (2) in parking lot.

Monthly Maintenance to be performed on Upper Deck & Main Deck:

· Damp wipe all doors and door frames.

· Damp wipe all light switch plates to remove smears, smudges, fingerprints, etc.

Miscellaneous Requirements Water Faucets or valves shall be turned off after the required usage has been accomplished.

Windows shall be closed and lights and fans turned off when not in use.

Turn in lost and found articles the same day to the Contracting Officer’s Representative (COR).

The work leader or supervisor will monitor their employees to assure all areas are completed according to the statement of work.

Garbage emptied from all areas will be removed and placed into the dumpster located in the parking lot.

Cleaning equipment will be supplied by the contractor. Cleaning supplies will be supplied by Suisun Bay Reserve Fleet.

Contractor’s equipment and supplies can be stored in the (2) Janitors closets, located on Upper Deck and Main Deck levels.

Quality Control The Contractor shall establish and maintain a complete Quality Control Program (QCP) to ensure the requirements of the contract are provided. This inspection system shall cover the services listed in the Performance Requirements Summary (PRS) herein and provide for some form of positive validation of all services provided. The contractor shall be responsible for establishing methods for identifying and preventing defects in the quality of service performed before the level of performance becomes unacceptable. The contractor shall maintain on-site records of all inspections conducted and corrective action taken. Changes or updates to the QCP shall be submitted to the COR or CO for approval.

Performance Evaluation Meetings

· Meetings will also be held between the Contractor and the COR on a monthly basis for the first three months, and thereafter on a schedule agreed to by the participants. The purpose of the meeting will be to discuss the contractor’s performance, areas of deficiencies, area of satisfaction and other needs or concerns.

Procedures for Handling Deficiencies The COR will make a periodic walk through of areas covered by the contract to ascertain the level of services being provided. The Contractor will be notified by the COR of all complaints and deficiencies. After verbal notification of the deficiencies have been received, the contract manager or alternate(s) shall be available at a mutually agreeable time to discuss problem areas. The COR will put in writing the complaints and deficiencies that were discussed in the verbal notification to the contractor.

Submittal of QCP

· A proposed QCP shall be submitted within 15 calendar days of award. If the contractor chooses to make any changes to the plan after that during the contract performance period, such changes shall not be effective until they are submitted in writing to the Contracting officer, and the contractor receives written acceptance by the government of such changes.

Quality Assurance

· Monthly the COR will assure that the items on the Contractor’s Quality Control Plan are executed this serves as a guide for all parties involved to ensure that the Government receives all the services paid or and specified in this contract.

Government Furnished Supplies, Materials and Service Space

· Space will be furnished in the facility for storage of supplies and equipment to be used in the performance of work under the contract. The Contractor shall maintain this space in a neat and orderly condition. The Government will not be responsible for damage or loss to the Contractor’s stored supplies or equipment. The door to the storage space at each location will locked, and only the COR shall have keys to the storage area.

Utilities

· Government will furnish water and electricity to perform the contract. Water is limited to the normal water supply provided in the facility

· No special heating or cooling of water will be provided.

Supplies

· The Government shall furnish the following supplies, Hand soap, bar soap, paper towels, toilet paper, paper cups , toilet seat liners, germicidal disinfectant deodorant germicidal detergent, and neutral type cleaner

· No tools or equipment will be furnished by the Government to the contractor.

Location of work to be performed:

Suisun Bay Reserve Fleet 2595 Lake Herman Road Benicia, CA 94510 (Phone) 707 745-0487 (Fax) 707 745-2508 Days and hours of operation are 07:00-17:30, Mon-Fri excluding Holidays.

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