Past Performance.docx
DOCX document 24 KB Posted
- Solicitation number
- DTFASA-17-R-00378
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Past Performance (docx)
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| Amendment 2.pdf | ||
| SF-1413.pdf | ||
| Amendment 1.pdf | ||
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| Amendment 3.pdf | ||
| Drawings.pdf | ||
| RFO.pdf | ||
| Spec.pdf | ||
| Amendment 004.pdf | ||
| Past Performance.docx | DOCX document | |
| Spec.pdf | ||
| Drawings.pdf | ||
| Amendment 1.pdf | ||
| Amendment 5.pdf | ||
| Amendment 3.pdf | ||
| SF-1413.pdf | ||
| Davis Bacon.pdf | ||
| Amendment 004.pdf | ||
| Amendment 2.pdf | ||
| RFO.pdf | ||
| SF-1413.pdf | ||
| Spec.pdf | ||
| Amendment 3.pdf | ||
| Davis Bacon.pdf | ||
| Amendment 1.pdf | ||
| Amendment 2.pdf | ||
| Past Performance.docx | DOCX document | |
| Drawings.pdf | ||
| RFO.pdf | ||
| Amendment 004.pdf | ||
| Drawings.pdf | ||
| RFO.pdf | ||
| Amendment 3.pdf | ||
| Spec.pdf | ||
| Amendment 1.pdf | ||
| Past Performance.docx | DOCX document | |
| Davis Bacon.pdf | ||
| SF-1413.pdf | ||
| Amendment 2.pdf | ||
| Drawings.pdf | ||
| Amendment 1.pdf | ||
| SF-1413.pdf | ||
| RFO.pdf | ||
| Spec.pdf | ||
| Davis Bacon.pdf | ||
| Past Performance.docx | DOCX document | |
| Amendment 2.pdf | ||
| Spec.pdf |
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Text version
CUSTOMER SATISFACTION SURVEY (PAGE 1 OF 2)
DTFASA-17-R-00387: Burbank ILS
SECTION 1 -- TO BE COMPLETED BY THE OFFEROR AND PROVIDED TO THE CUSTOMER REFERENCE
Name of Firm Being Evaluated: Project Title & Location: Project Dollar Value: Year Completed: Project Manager:
SECTION 2 -- TO BE COMPLETED BY THE CUSTOMER REFERENCE AND MAILED, HAND-DELIVERED OR EMAILED DIRECTLY TO: Forms submitted by other than the customer (i.e., by the offeror), will not be considered.
FAA
Attn: Darren Odegard, AAQ-530 OR darren,Odegard@faa.gov 1601 Lind Ave SW Renton, WA 98057
OVERVIEW: The firm shown above has submitted a proposal on a Federal Aviation Administration solicitation and provided your name as a customer reference. Part of our evaluation process requires information on the firm's past performance. Your input is important to us and responses are required by 4:00 PM on February 6, 2017 for inclusion in this evaluation. Your assistance is greatly appreciated.
In blocks below, please indicate your overall level of satisfaction with work performed by the firm shown in Section 1. Mark Not Applicable (N/A) for any areas that do not apply. Provide any additional comments on page 2.
On this project, the firm:
Low Satisfaction High
N/A
| 1. |
| Kept You Informed & Treated You as Important Member of the Team |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
| N/A |
| 2. |
| Displayed Flexibility in Responding to Your Needs |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
| N/A |
| 3. |
| Displayed Initiative in Problem Solving |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
| N/A |
| 4. |
| Resolved Your Concerns |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
| N/A |
| 5. |
| Completed Your Project Milestones on Time |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
| N/A |
| 6. |
| Managed the Project Effectively (including adequate Cost Controls) |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
| N/A |
| 7. |
| Managed their Work Force Effectively (including Subcontractors) |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
| N/A |
| 8. |
| Maintained an Effective Quality Control Program |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
| N/A |
| 9. |
| Provided Warranty Support |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
| N/A |
| 10. |
| Maintained Operational Continuity at Existing Facility During Project |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
| N/A |
| 11. |
| Minimized Adverse Construction Impacts on Ongoing Operations |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
| N/A |
| 12. |
| Your OVERALL Level of Customer Satisfaction |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
| N/A |
| 13. |
| Was payment withheld or liquidated damages assessed? (If yes, please describe below). |
| Yes......No......N/A |
CUSTOMER SATISFACTION SURVEY (PAGE 2 OF 2)
DTFANM-15-R-00159
| 14. |
| REMARKS: (Discuss strengths and weaknesses of the firm) |
Your Name: Phone Number: Firm Name: Relationship to this Project:
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