ATTACHMENT 1 SOW.pdf

ATTACHMENT 1 SOW Page 1 of 6

Revised 5/2015

FEDERAL AVIATION ADMINISTRATION

FLIGHT INSPECTION SERVICES

FLIGHT INSPECTION OPERATIONS GROUP

FLIGHT CONTROL TEAM

STATEMENT OF WORK

For

FLIGHT PLANNING & INTERNATIONAL GROUND HANDLING SERVICES

May 26, 2015

1.0 GENERAL

This Statement of Work (SOW) describes Flight Planning and International Ground Handling with Trip Support Services required by the Federal Aviation Administration, Flight Inspection Services (FIS).

1.1 Background:

1.1.1 The FAA currently supports a fleet of 33 Flight Inspection aircraft operated by FIS in accordance with Title 14 of the Code of Federal Regulations (14 CFR) Part 91, Part 135, and Part 121. The composition of aircraft is subject to change. The current composition of FAA supported aircraft are identified as follows:

1.1.1.1 Eighteen (18) Beechcraft BE-300

1.1.1.2 Six (6) Learjet LR-60

1.1.1.3 Three (3) Challenger 601

1.1.1.4 One (1) Challenger 604

1.1.1.5 Two (2) Challenger 605

1.1.1.6 One (1) Gulfstream GIV

1.1.1.7 Two (2) Cessna 560XL

1.1.2 All 33 aircraft do not operate every day. The daily maximum for FIS is 19 aircraft flown.

1.1.3 FIS conducts approximately 25 missions a year worldwide (including Pacific/Asia, Europe/Middle East, Caribbean, South America, and African theaters), with the longest at 21 days in length.

1.2 Scope of Work for Flight Planning and International Ground Handling with Trip Support Services: The contract shall provide unlimited internet-based domestic and international flight planning services. The contract must provide 24 hours-a-day / 365 days-a-year flight planning services, assistance and technical support. The contract shall also provide international administrative and operational support for the international required services.

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1.2.1 FIS generates approximately 16,000 filed Flight Plans per year and will require an unlimited number of “what if” Flight Plan calculations.

1.2.2 Support services will be coordinated through the FIS office operating the aircraft.

1.2.3 Approximately 200 users will need access to the flight planning services/internet based application at any given time in live/real time.

2.0 REGULATIONS

All services provided herein must allow FIS to obtain any operational authorizations required under the applicable 14 CFR parts or the rules of any foreign country in which FIS conducts operations.

3.0 CONTRACT REQUIREMENTS

The Contractor shall provide:

3.1 Qualified personnel, facilities, and related equipment.

3.2 Established and fully operational internet-based flight planning system.

3.3 Established and fully operational subscription service.

4.0 PERFORMANCE OF SERVICES

The Contractor shall provide their established, fully operational internet-based interface flight-planning system, technical support for flight planning assistance, IT support for system technical issues, international administrative and operational support services, ground handling support, and administration/reporting. The support services shall be available for application to FIS flight planning requirements. The government will provide the contractor with the aircraft characteristics, operational data, and technical data necessary for performance of requirements described in this SOW. The required services shall support Government flight crew personnel with capability to generate unlimited personalized flight plans with minimal data entry.

4.1 Flight Planning

4.1.1 The flight planning service shall provide a final flight plan which includes all the information required in accordance with the applicable 14 CFR Parts and/or International Civil Aviation Organization (ICAO) Flight Plan requirements.

4.1.2 The flight planning system must provide:

4.1.2.1 Continuous accessibility to the internet based software.

4.1.2.2 IPad-compatible application.

4.1.2.3 For operations within the 48 contiguous States and the

District of Columbia, unlimited access to sources of aviation

ATTACHMENT 1 SOW Page 3 of 6 weather information prepared by the U.S. National Weather Service or a source approved by the U.S. National Weather Service.

4.1.2.4 For operations conducted outside the 48 contiguous States and the District of Columbia, unlimited access to approved sources of aviation weather.

4.1.2.5 A system for obtaining forecasts and reports of adverse weather phenomena, such as clear air turbulence, thunderstorms, and low altitude wind shear, that may affect safety of flight on each route to be flown and at each airport to be used.

4.1.2.6 Weather reports/briefs designed for passengers.

4.1.2.7 Notices to Airmen (NOTAMs).

4.1.2.8 Weight and Balance calculation tool flexible enough to meet the requirements of each aircraft type specified herein.

4.1.2.9 Historical information from the last 24 hours, when current wind and temperature information is not available.

4.1.2.10 Performance models customized for each aircraft type listed herein and the ability to bias for each aircraft’s performance variances.

4.1.2.11 A database that maintains a readily available 12 month history of filed flight plans.

4.1.2.12 Multiple flight plan formats, with options to select the fastest route, the most fuel efficient route or another user defined route.

4.1.2.13 A messaging system that provides the ability to attach a message to a flight plan or weather briefing. There must be enough space allotted to cover any remarks dealing with country clearance, messages, and Flight Information Region (FIR) boundaries.

4.1.2.14 Pre-formatted International Civil Aviation Organization (ICAO) flight plan printing capability.

4.1.2.15 The ability to electronically file flight plans which contain en route holding or delay information.

4.1.2.16 Flight planning capability for Special Areas of Operation (North Atlantic Minimum Navigation Performance Specifications (NAT/MNPS), Reduced Vertical Separation Minimum (RVSM), Area Navigation (RNAV), and Required Navigation Performance (RNP) airspace).

4.1.2.17 Extended Twin Engine Operations (ETOPS), drift down, and Equal Time Point (ETP) calculations.

4.1.2.18 Integrated United States airport data that includes every airport (regardless of runway length, surface type, or owner) with Fixed Base Operator (FBO) information, Aircraft Rescue and Firefighting (ARFF) Index, contract fuel providers, etc.

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4.1.2.19 Integrated worldwide airport data that includes all hard surface runways with at least 4000 feet or more in length.

4.1.2.20 International country advisories with medical and security intelligence.

4.1.2.21 Capability to obtain diplomatic clearances

4.1.2.22 Airport Runway analysis with obstacle data.

4.1.2.23 Flight support services including air traffic and services, contract fuel services.

4.1.3 Additional Services: FIS may also require the following capabilities:

4.1.3.1 Integrated flight scheduling capability.

4.1.3.2 Integrated safety management system program, including operational risk assessment tools.

4.1.3.3 Graphical flight following and airplane tracking (including

ON/OFF messages).

4.1.3.4 Digital datalink system for transmission of short messages between aircraft and ground stations via airband radio or satellite.

4.2 International Ground Handling with Trip Support Services

The required services include, but is not limited to the following: facilitating fuel, aircraft servicing (i.e. ground power, lavatory, etc.), customs, obtaining foreign government clearances (upon request), catering (upon request), crew/passenger transport and baggage handling from the secure ramp area to the customs/in-processing area (upon request), overnight accommodations and crew transportation (to/from hotel etc., as requested), and arrange aircraft security ground handling support on behalf of the Government at International locations (upon request). A limited amount of International Ground Handling services are required for the BE-300 and LR-60 aircraft.

***The United States considers FAA aircraft to be state aircraft. Under U.S. Government policy on aviation-related fees, state aircraft are not required to pay navigation or overflight fees. ***

4.3 Airport Expenses

Any additional fees billed from airport handlers for items such as but not limited to: hangars, landing fees, parking fees, security screening (if required), crew identification badges (as required), vendor communications/arrangement fees, departure fees and ramp fees (not subject to U.S. Government exemption for FAA aircraft) will be reimbursed in accordance with 5.2 of this document. Fuel purchases will be direct billed and are not included under this contract.

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4.4 Technical Support

The Contractor shall provide flight planning assistance and technical support 24 hours-a-day, 7 days-a-week, with an immediate response time.

4.5 Fleet Data Management

The Contractor shall reply/update flight planning software database and/or ground handling service within 3 hours of government requests for the addition, removal or modification of aircraft equipment and/or performance data. (FIS provides the data and the contractor updates their database to use this data. i.e. weight & balance changes, etc.)

4.6 User Training/Travel/Over-and-Above (O&A)

4.6.1 Upon contract start or flight planning system software modifications, government on-site user training may be required by the government. Contractor shall provide instructors, course materials, syllabus, timelines, supplies, books, and other materials as required.

4.6.2 New user training, if required, will be conducted on government site or via internet web meeting. The contractor shall provide instructors, course materials, syllabus, timelines, supplies, books, and other materials as required at the negotiated per course (up to 24 students) rate in accordance with CLIN 0004.

4.6.3 The contractor shall provide User Training as an O&A on an as needed basis for educational purposes. O&A actions shall be requested IAW the contract. The contractor shall have the capability to provide the User Training within one month of the official request.

4.6.4 Travel may be associated with requirements for onsite training at any facility designated by the FAA. Travel estimates for each person per trip shall be identified in writing when the FAA issues requests for training. After government receipt of estimated travel expenses, the Contracting Officer (CO) via coordination with the Contracting Officer’s Representative (COR) will authorize Contractor travel by the Travel Authorization (TA) Form (See CDRL A002). All travel arrangements are the responsibility of the Contractor and are reimbursable in accordance with FAA Travel Policy.

5.0 DELIVERABLES

5.1 Invoicing

The Contractor shall submit billing information as support for the payment of invoice as described in Section G of the contract document on a per mission basis and in accordance with CDRL A001. Acceptance and

ATTACHMENT 1 SOW Page 6 of 6 payment is contingent upon FAA receipt of acceptable service, accurate invoice, and the supporting documentation of services rendered (e.g., handler’s bill).

5.2 List of Deliverables by Task

TASK DELIVERABLE SCHEDULE

CDRL A001 Invoice Mission Completion

CDRL A002 Travel Authorization As Needed

6.0 SECURITY

The Information Technology (IT) internet-based flight-planning system and ground handling support service shall be protected by a Hypertext Transfer Protocol Secure (HTTPS) over Secure Socket Layer (SSL) with password encryption. The contractor must provide four separate global login accounts.

7.0 DEFINITION OF TERMS

BE Beech King Air Aircraft CFR Code of Federal Regulations CL Challenger aircraft CLIN Contract Line Item Number CO Contracting Officer COR Contracting Officer’s Representative COTR Contracting Officer’s Technical Representative CDRL Contract Data Requirements List ETOPS Extended Twin Engine Operations ETP Equal Time Point FAA Federal Aviation Administration FIS Flight Inspection Services HTTPS Hypertext Transfer Protocol Secure ICAO International Civil Aviation Organization NAT/MNPS North Atlantic Minimum Navigation Performance Specifications NOTAM Notices to Airmen RNAV Area Navigation RNP Required Navigation Performance RVSM Reduced Vertical Separation Minimum SOW Statement of Work SSL Secure Socket Layer TA Travel Authorization