Driving Simulator Repair SOW - Redacted.pdf

CUI

Description of Requirement

1. BACKGROUND/GENERAL SCOPE

Background:

The Eielson Fire Department currently has a driving simulator we utilize frequently, especially during the winter months. This simulator allows us to train and familiarize younger airman on how to drive and operate our fire apparatus'. The current driving simulator was originally acquired through FAAC. This system is comprised primarily of proprietary software that was developed by FAAC. FAAC retains exclusive ownership of the software and does not authorize third parties to alter or add to it. This request is to have repairs done that will bring the unit back online. Having quality in-house training, we produce better firefighters and driver/operators for when the real emergency happens, we will be ready and more efficient than ever before.

General Scope of Work:

FAAC Incorporated is sending a Service Technician from Ann Arbor, MI to Eielson AFB, Alaska for 3 days onsite to determine the cause of one IG computer not displaying video on the training simulator. While on site, the Technician will also perform Preventative Maintenance tasks on the system's computers.

1.1. On-Site Troubleshooting and repair.

The contractor shall troubleshoot system meeting the following requirements:

1.1.1. The contractor shall diagnose the root cause of the video failure on the specified IG computer.

1.1.2. The contractor shall perform all necessary repairs to restore video functionality. If replacement parts not included in this service call are required, the contractor shall provide a detailed quote for the parts and labor to the COR and Contracting Officer for a potential contract modification. The contractor shall not proceed with work outside the scope of this SOW without formal direction from the Contracting Officer.

1.2. Preventative Maintenance

1.2.1. The contractor shall perform FAAC’s standard preventative maintenance checklist for the simulator system.

1.2.2. This includes cleaning of computer filters, inspection of connections, and software/firmware updates as recommended by the OEM.

1.2.3. A copy of the completed maintenance checklist shall be included in the final service report.

1.3 U.S. Holidays: The Fire Department is always manned (24/7) regardless of holidays or down days however work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

1.3.1 New Year’s Day January 1st

1.3.2 M. L. King Memorial Day 3rd Monday in Jan

1.3.3 Presidents’ Day 3rd Monday in February

1.3.4 Memorial Day last Monday in May

1.3.5 Juneteenth June 19th

1.3.6 Independence Day July 4th

1.3.7 Labor Day 1st Monday in September

1.3.8 Columbus Day 2nd Monday in October

1.3.9 Veteran’s Day November 11th

1.3.10 Thanksgiving Day 4th Thursday in November

1.3.11 Christmas Day December 25th

2 Location

2.3 Eielson Air Force Base (EAFB) is located approximately 26 miles southeast of Fairbanks, Alaska.

Fire Station One is in

3 Installation Access:

3.3 Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

3.4 The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

3.5 The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

4 Acceptance

4.3 Upon completion of troubleshooting and maintenance, the contractor’s technician and the Government POC or designated alternate will jointly conduct a functional test of the driving simulator. Final acceptance shall be contingent upon the successful completion of the following specific tests:

4.3.1 The previously non-functional IG computer now displays video correctly and integrates with the simulator as designed.

4.3.2 The simulator successfully boots up and runs a complete, 15-minute driving scenario without any system errors or fault codes.

4.3.3 All primary operator controls (steering, pedals, etc.) are responsive and functional.

4.4 Written acceptance will be documented by the Government POC signing the contractor’s final service report on-site.

5 SUPPLEMENTAL INFORMATION

5.3 The following personnel are representatives for this project:

• TBD upon contract award

5.4 Base Notification - The Contractor shall contact one of the representatives identified above no later than 72 hours before starting site operations so base access can be obtained.

5.5 Site Visit - The contractor shall become thoroughly familiar with all details of the work to be performed. The contractor will advise the contracting officer of any discrepancies before performing any work.

5.6 Protection of Government Property and Personnel - The contractor shall protect Government and non-Government property and personnel on-base from inconvenience, damage, or injury of any nature.

5.6.1 The contractor shall accomplish the work in accordance with applicable Base Safety and

Fire Prevention regulations, Air Force regulations, and such other measures as deemed applicable.

5.6.2 Damages of any nature caused by this work shall be repaired or damaged property replaced at no expense to the Government.

5.6.3 If the contractor does not satisfactorily repair or replace the damaged property, the Government reserves the right to make the necessary corrections.

5.6.4 The contractor shall reimburse the Government for consequential damages and for all materials and labor used for corrections.

5.7 The contractor is responsible for the storage and safekeeping of all material to be used in the completion of work.

5.8 The contractor shall keep the work area clean of all debris. The contractor shall keep storage areas clean and orderly. The contractor shall dispose of all wastes and not allow them to accumulate.

5.9 The contractor shall comply with base regulations regarding Hazardous Materials (HAZMAT) and ensure procedures meet all applicable policies, publications, and protocols in this contract. Provide Bio-environmental engineer service with a Safety Data Sheet (SDS) on all first-time purchase of hazardous items obtained through local sources of supply and obtain approval prior to purchase.

5.10 The Government will provide emergency medical treatment and emergency patient transportation service for contractor personnel who are injured or become critically ill while at Eielson AFB. Treated personnel will be responsible for reimbursing the government for the cost of medical treatment and transportation at the current inpatient or outpatient treatment rate.

5.11 The contractor shall ensure each employee obtains pass and identification items as applicable for contractor personnel and contractor-owned vehicles. The contractor will maintain a current list of employees.

5.12 The list will include employee names along with information required in the REAL ID.

(REAL ID compliance information website: https://www.dhs.gov/real-id enforcement brief.) This list is required to be provided to the contracting officer and the servicing security forces organization, to include updated copies for any changes during the duration of the contract.