DRAFT SOW Point of Care Ultrasounds GIMC and THC 4.6.2026_Redacted.pdf

This is a Statement of Work for the procurement of eight (8) portable point-of-care ultrasound systems: seven units for Gallup Indian Medical Center (GIMC) and one unit for Tohatchi Health Center (THC), both part of the Navajo Area Indian Health Services in New Mexico. The purchase is dated April 6, 2026.

The ultrasound systems must be identical models configured with department-specific probes and include extensive technical capabilities: AI-assisted image acquisition and optimization tools, real-time color flow tracking, Color Wave Doppler, TDI Tissue Doppler, Smart TTQA, AI-assisted cardiac workflow assessment tools (including Auto Ejection Fraction calculation and Auto Diastolic function measurement), comprehensive software bundles for advanced calculations across multiple specialties (Abdomen/General, Obstetrics, Gynecology, Cardiac, Small Parts, Urology, Vascular, Nerve, Emergency, and Pediatric), AI-assisted pulmonary and trauma workflow tools, built-in scan tutorial software, DICOM compatibility, and structured reporting capabilities. Each system requires eight transducers, needle visualization enhancement, 8 single crystal convex array transducers, 3 endocavity convex array transducers, 3 linear array transducers, 8 phased array transducers, 8 linear array transducers with procedural features, 1 TEE phased array transducer, 3 printer and cable packages, and a total care program covering accidental damage with four exchanges over the warranty period. Delivery is required within thirty (30) days of purchase order receipt to Gallup Indian Medical Center, 1808 West Aztec Ave., Gallup, NM 87301.

The vendor must provide two operator's manuals or digital equivalents, an Uninterruptible Power Supply with surge protection, on-site installation and removal of existing equipment, training for up to two personnel groups, two service engineer OEM training certifications, and an application specialist for adequate training duration. Warranty coverage includes Total Care Accidental Damage on the system and three probes under Standard Warranty with four exchanges over the term, beginning upon successful acceptance testing. All safety and reliability updates must be provided at no cost during both the warranty and service contract periods. The tenderer must cover all parts (including probes), labor, and associated costs, including damages from power failure, during warranty and maintenance periods. Corrective maintenance work services must be available Monday through Friday from 8:00 AM to 5:00 PM, excluding federal holidays, with response within two hours of telephone contact and resolution within a minimum of four hours for on-site service. The vendor must commit to ten (10) years of full support after the system's end of life, including repair parts and technical support. The contractor must provide all software updates and upgrades for the Operating System free of charge for ten (10) years and supply a detailed five-year cost of ownership analysis and post-warranty service agreement costs. Remote diagnostic capabilities for troubleshooting are required, and the contractor is responsible for equipment removal, installation, and performance in the Radiology Department. Normal operational hours are 8:00 AM to 5:00 PM, Monday through Friday, with possible coordination required for services outside these hours. The Contracting Officer's Representative will verify contract compliance, conduct periodic or 100% inspections as needed, and monitor service documentation through invoices and quarterly repair reports submitted at no charge. The contractor must provide validation letters certifying competency of all representatives performing service within one week of assignment.