Draft Soliciation 19FS1A21R0001.pdf

DOS/FSI/EX/ACQ

United States Department of State Foreign Service Institute

FSI Training: Administrative and Professional Support Services

(FSI TAPSS)

Draft Solicitation for Services Commencing 09/01/2021

Proposed base year + 4 option year Indefinite Delivery/Indefinite Quantity (IDIQ) Contract

The subsequent document is draft solicitation document, developed by the Government for market research purposes only. Nothing in this document can be construed to bind the Government in any way. A formal RFP for this requirement will follow.

Section A- Solicitation Information

A.1 Intent to Award

The Foreign Service Institute, Department of State, intends to award one Indefinite

Delivery/Indefinite Quantity (IDIQ) labor-hour task order contract that establishes the terms and conditions applicable to the future acquisition of Administrative and Professional Support

Services for FSI training programs in accordance with the solicitation.

The solicitation utilizes FAR Part 12 (Acquisition of Commercial Items) in conjunction with the policies and procedures for solicitation, evaluation, and award prescribed in FAR Part 15

(Contracting by Negotiation).

This is a nonpersonal services contract, as defined by the Federal Acquisition Regulation (FAR

37.101. This IDIQ is not for United States Government Civil Service jobs.

Performance of the contracted services will only occur as authorized by specific orders detailing dates, labor categories, and funding information

Section B- Supplies or services and prices/costs

B.2 Set Aside

This requirement will be reserved 100% exclusively for 8(a) entities, including 8(a) Joint

Ventures. Offers shall be considered a small business under the NAICS code 561110 on the

System for Award Management (www.sam.gov) at both time of proposal submission and contract award. As an 8(a) requirement, final determination of eligibility for award under the 8(a) program will be made by the Small Business Administration (SBA).

B.3 Indefinite Quantity Contract

*The anticipated period of the contract is one base year plus four option years. The dates in the table below are anticipated and subject to change depending on actual contract award/effective date:

Contract Period Dates

Base Year 09/01/2021-08/31/2022

Option Year 1 09/01/2022-08/31/2023

Option Year 2 09/01/2023-08/31/2024

Option Year 3 09/01/2024-08/31/2025

Option Year 4 09/01/2025-08/31/2026

*In accordance with FAR 52.217-8, the final option year 4 may be extended for a maximum of six months beyond the conclusion of the final option year. The anticipated final day of option year 4 is 08/31/2026). In the event of an extension, option year 4 rates shall not be adjusted, unless as a result of revisions to prevailing labor rates provided by the Secretary of Labor.

*The total minimum amount of services that the government will acquire under this contract shall be any combination of services equal to $90,000.00 This minimum will be met when the first task order is issued concurrently with IDIQ contract award. The total value of all services acquired under this contract for the base year and any and all option years exercised shall not exceed $90 million dollars.

*Orders will be issued to the single awardee of the IDIQ contract that results from this solicitation. There will be no limit to the total number of task orders issued under this IDIQ.

*The Government may issue orders requiring services at multiple locations (see Section F for

Places of Performance)

*The only agency and bureau authorized to issue orders from this IDIQ contract is the

Department of State, Foreign Service Institute (DOS/FSI). Other DOS bureaus that seek to issue orders against this contract must have a representative of their applicable contracting activity coordinate with an FSI Contracting Officer (CO). The FSI CO will make the final determination on whether this contract may be used to support another DOS bureau. The FSI

CO will also determine whether FSI will issue the task order directly on behalf of the other DOS bureau, or if the other DOS bureau contracting activity may issue the directly. Orders will not be issued to support agencies other than DOS.

*Oral orders are only authorized when placed by a warranted FSI CO and confirmed in writing by a Notification/Authorization to Proceed (NTP/ATP). Please see Section for individuals authorized to issue orders.

B.4 Expected Services

Services under this contract shall be performed in accordance with the Performance Work

Statement (Section C.1) and the additional parameters described within this document. In order to be considered for award, the contractor must be able to provide contractor staff for services for all the labor categories/position descriptions in Section C when requested by the

Government via the issuance of a task order.

B.5 Hourly Rates

Contractor shall provide the following hourly rates for each labor category/position description found in Section C:

*The unloaded labor hourly rate proposed for each labor category/position. This is the minimum rate at which all contract staff working under each labor category must be paid. If the contractor determines that a particular labor/category position description is nonprofessional and subject to the Service Contract Act (SCA) this rate shall be no less than the applicable wage rate listed on the prevailing wage determination. Please see Section J for Wage

Determination No: 2015-4281 Revision No: 17 Date of Revision: 12/21/2020.

*The fully loaded billable hourly rate proposed for each labor category/position. These fixed, fully burdened hourly labor rates include but are not limited to: direct labor (including employee compensation), applicable indirect expenses, and profit. The rates must also reflect expenses for contract management, including the preparation of invoices, cost and technical proposals, contractor status reports, etc. but must exclude travel, other direct costs, and associated

General and administrative (G&A) expenses. Other than travel costs and other authorized

ODCs at the task order level, the Government will not recognize any additional costs which are not made a part of these rates.

*The fully loaded overtime billable hourly rate for each nonprofessional labor category that is subject to the SCA. In accordance with FLSA requirements, contractors shall pay their employees at least one and one-half times their regular rate of pay for all hours worked over 40 in a workweek. This rate does not apply for professional services, and overtime hours for professional services shall be billed at the fully loaded billable hourly rate for that position.

*It is the responsibility of the contractor to determine the applicability of the SCA and other statutes/Executive Orders (e.g. FLSA) as required by the labor categories specified in this contract. The contractor shall request wage conformances as required in accordance with the process listed on the attached Wage Determination found in Section J.

*The contractor shall include these rates for the base and each option year at the time of proposal submission. Proposed rates shall include any and all escalation.

B.6 Rate Refreshment

The labor rates are fixed for all IDIQ year periods (base and option years), however, the

Contractor may submit a proposal to reduce the fixed labor rates at any time during the life of this IDIQ. The Government will review these proposals and determine if the revised rates are realistic and in the best interest of the Government. If the rates are accepted, the Government will modify the IDIQ by incorporating the revised rates into the IDIQ.

B.7 Additional Labor Categories/Position Descriptions

At any time and throughout the life of the IDIQ, at the request of the FSI CO, the Contractor may propose additional labor categories, rates, and descriptions in addition to the Government labor categories included in this solicitation and resulting contract. These additional labor categories, rates, and descriptions, will be negotiated on a case-by-case basis, and may be either professional or nonprofessional services. The additional categories, pricing, and descriptions proposed, upon determined by the Government that they are fair and reasonable, will be incorporated by bilateral modification into the IDIQ.. Any additional labor categories incorporated after contract award will not fall outside the general scope of this IDIQ as determined by the Contracting Officer.

Section C.1- Description/specifications/statement of work

Preamble

As the U.S. government’s premier foreign affairs training provider, the Foreign Service Institute

(FSI) is dedicated to ensuring the career-long learning opportunities required for success in today’s global arena. FSI promotes substantive, regional, and linguistic expertise, leadership finesse, personal resilience and innovative problem-solving. FSI is proud to serve the U.S.

Department of State and the entire U.S. government foreign affairs community as a strategic enabler of diplomatic excellence.. At the George P. Shultz National Foreign Affairs Training

Center and numerous domestic and overseas satellite facilities, FSI provides more than 800 courses—including some 70 foreign languages—to more than 225,000 enrollees a year from the State Department and more than 40 other government agencies and the military service branches. FSI develops the employees our nation requires to fulfill our leadership role in world affairs and to advance and defend U.S. interests.

The Institute's programs include training for the professional development of Foreign Service administrative, consular, economic/commercial, political, and public diplomacy officers; for specialists in the fields of information management, office management, security, and medical practitioners and nurses; for Foreign Service Nationals who work at U.S. posts around the world; and for Civil Service employees of the State Department and other agencies. Ranging in length from one day to two years, courses are designed to promote successful performance in each professional assignment, to ease the adjustment to other countries and cultures, and to enhance the leadership and management capabilities of the U.S. foreign affairs community.

Other courses and services help family members prepare for the demands of a mobile lifestyle and living abroad, and provide employees and their families with important information about such critical and timely topics as emergency preparedness and cyber security awareness, among others.

Introduction & Scope

FSI is organized like a university and consists of the following components:

*The School of Language Studies (SLS)

*The School of Applied Information Technology (SAIT)

*The School of Leadership and Management (LMS)

*The School of Professional and Area Studies (SPAS)

*The Transition Center (TC)

*The Office of the Historian

In addition, the Office of the Executive Director (EX) overseas operations to support the bureau’s training mission and programs. The Office of the Director leads FSI and provides strategic vision for the bureau.

FSI requires administrative support, and other operational and training program support services within the five components EX, and the Office of the Director. The services under this contract are a blend of administrative support services and scope also encompasses a broad range of program support and professional service expertise necessary to deliver the critical training that FSI delivers. The Contractor shall provide staff, both cleared and uncleared, to support FSI’s constantly evolving training objectives while maximizing customer service provided at the schools and divisions that utilize this contract.

Incorporation of Contractor’s Technical Proposal

*The contractor shall provide administrative and program support services in accordance with its technical proposal and any revisions submitted in response to this solicitation prior to contract award. The final version of the contractor’s technical proposal, inclusive of any negotiated changes, is incorporated into this Section C. by reference. The awarded contractor shall also furnish the Contracting Officer with a soft copy of the final technical proposal (.pdf file) at time of award notification. This soft copy will be incorporated as an attachment to the contract award document.

Assumptions

*The contractor shall provide staff that is capable of performing all tasks for all position descriptions/labor categories stated in this Performance Work Statement. The Government may provide training for any required tasks that will be unique to the Department of State (see

Training Section for additional information).

*Contractor shall adhere to all U.S. Government, Department of State, Foreign Service Institute, and FSI/SAIT regulations and procedures. The awarded Contractor will adhere to all written

Standard Operational Procedures (SOPs) both presently in place and those which may be identified as necessary to clarify the FSI mission and do not unduly add to the scope of the contract. Current SOPs, if applicable, will be made available at the post-award orientation.

*The Government will evaluation the Contractor annually via the CPARS system based on the

Performance Metrics specified in Section C.2

*The Contractor shall have a Secret Facility clearance at proposal submission, award, and through the life of the contract. The Government will not sponsor any facility or individual security clearances. The Government may request both cleared (Secret) and uncleared contractor staff, although it’s anticipated that the majority of staff require clearances. Uncleared contract staff may be required to obtain a moderate risk public trust determination prior to beginning performance for some positions.

*The Contractor shall perform background checks on proposed contractor staff candidates to ensure that they are capable of obtaining a Secret clearance (if required) and passing the background check necessary to receive a DOS badge and facility access.

*Products developed under this contract shall be property of the U.S. Government in accordance with the Rights in Data Clause.

Qualifications

*All labor categories require contractor staff to have, at minimum, the following qualifications:

-U.S. citizenship

-Fluency in the English Language

-A high school diploma

-Two to three years of experience in a related field

-Superior organization skills with a high level of attention to detail

-Effective oral and written communication skills

-The ability to follow technical direction as delivered by the CO, COR, ACOR, or GTM.

-The ability to interact effectively in a multicultural setting

-Excellent customer service skills

-The ability to work effectively and on a team with colleagues in various employment categories such as civil and foreign service government employees and other contract employees.

-The ability to effectively utilize Microsoft Office business applications software sufficient to meet the needs of their specific position (e.g. Microsoft Outlook, Excel, Teams, PowerPoint, SharePoint

*The following qualifications and experience are desirable but not required. Proposed contractor staff with the following qualifications and experience may receive recommendation over candidates with only the minimum qualifications listed above:

-Secondary education, such as associates or bachelor’s degrees.

-Work experience in an educational or training institute

-Skills or experience relevant to the particular training division that the contractor is being proposed to support (e.g. foreign language skills in SLS or regional experience in SPAS/AS)

*In some labor categories (i.e. on-site PM and professional service positions) additional educational and experience qualifications are required beyond the qualifications found in this section. These specific qualifications are included in the corresponding labor category position description found in this Section.

Funding Estimate

The Government estimates funding each full time position for a standard of 1880 hours per year. This estimate is non-binding and subject to change per the needs of each FSI program and may vary on a task order basis.

Labor Categories

1. Secretary I

This position provides principal secretarial support in an office, sometimes to one individual but in most cases to the entire office or program division. The Secretary maintains a close and highly responsive relationship to the day-to-day activities of the office supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office.

Computers exist in the environment, requiring working knowledge of certain office software programs.

Secretary I carries out recurring office procedures independently, and selects the guideline or reference that fits the specific case. Receives specific instructions on new assignments and completed work is checked for accuracy. Performs varied duties including or comparable to the following: a) Respond to routine telephone requests that have standard answers; refer calls and visitors to appropriate staff. Control mail and assure timely staff response, and send standardized email correspondence; b) As instructed, maintain calendars, make appointments, and arrange for meeting rooms: c) Review materials prepared for approval for typographical accuracy and proper format; d) Maintain recurring internal reports, such as time and leave records, office equipment listings, correspondence controls, and training plans; e) Requisition supplies, printing, maintenance or other services, type, take and transcribe dictation, create and maintain office files.

Additional administrative program support duties may include the following: reserving and preparing classrooms, organizing training materials (including duplication and/or photocopies, preparing name tents, door signs, etc.), submitting service requests, assisting in basic logistical arrangements, performing data entry on course registration/enrollment, running reports, and providing general administrative support to students, instructors, and guest speakers.

2. Secretary II

In addition to the duties of the Secretary I, the Secretary II handles differing situations, problems, and deviations in the work of the office according to the office supervisor's general instructions, priorities, duties, policies, and program goals. May receive assistance in the performance of special assignments. Duties include or are comparable to the following: a)

Screen telephone calls, visitors, and incoming correspondence; personally respond to requests for information concerning office procedures; determine which requests should be handled by the office supervisor, appropriate staff member or other offices, prepare and sign routine non-technical correspondence in own or supervisor's name; b) Schedule tentative appointments without prior clearance. Make arrangements for conferences and meetings and assemble established background materials as directed. May attend meetings and record and report on the proceedings; c) Review outgoing materials and correspondence for internal consistency and conformance with supervisor's procedures; assure that proper clearances have been obtained, when needed; d) Collect information from the files or staff for routine inquiries on office program(s) or periodic reports, and refer non-routine requests to supervisor or staff; e. Explain to subordinate staff office supervisor's requirements concerning office procedures, coordinate personnel and administrative forms for the office and forwards for processing.

Additional administrative program support duties may include the following: reserving and preparing classrooms, organizing training materials (including duplication and/or photocopies, preparing name tents, door signs, etc.), submitting service requests, assisting in basic logistical arrangements, performing data entry on course registration/enrollment, running reports, and providing general administrative support to students, instructors, and guest speakers.

Perform program assistance support functions at an increased level of responsibility and proficiency required of the Secretary I.

3. Secretary III

In addition to the duties of the Secretary I and Secretary II, the Secretary III uses greater judgment and initiative to determine the approach or action to take in non-routine situations, interprets and adapts guidelines, including unwritten policies, precedents, and practices, which are not always completely applicable to changing situations. Duties include or are comparable to the following: a) Based on knowledge of the office supervisor's views, compose correspondence on own initiative about administrative matters and general office policies for office supervisor's approval; b) Anticipate and prepare materials needed by the office supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered; c) Read publications, regulations, and directives and take action or refer those that are important to the office supervisor and staff; d) Prepare special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other offices, etc., under general directions; e) Advise secretaries in subordinate offices on new procedures; request information needed from the subordinate office(s) for periodic or special conferences, reports, inquiries, etc., and shifts clerical staff to accommodate workload needs.

Additional administrative program support duties may include the following: reserving and preparing classrooms, organizing training materials, submitting service requests, assisting in basic logistical arrangements, performing data entry on course registration/enrollment, running reports, and providing general administrative support to students, instructors, and guest speakers.

Perform program assistance support functions requiring an increased level of responsibility and proficiency required of the Secretary I & II.

4. Accounting Clerk III

The Accounting Clerk III maintains journals or subsidiary ledgers of an accounting system and balances and reconciles accounts. Typical duties include one or both of the following: 1.)

reviewing invoices and statements verifying information, ensuring sufficient funds have been obligated, and if questionable, resolving with the submitting unit determining accounts involved.

The review will include coding transactions, and processing material through data processing for application in the accounting system; 2.) analysis and reconciliation of computer printouts with operating unit reports (contacting units, researching causes of discrepancies, and taking action to ensure that accounts balance). Supervisor provides suggestions for handling unusual or non-recurring transactions.

Conformance with requirements and technical soundness of completed work are reviewed by the supervisor, or are controlled by mechanisms built into the accounting processes.

5. Accounting Clerk IV

In addition to the duties of the Accounting Clerk III, the Accounting Clerk IV includes the following duties requiring a greater degree of judgement and independence relative to the

Accounting Clerk III: 1) Developing and analyzing data reports to provide reconsideration to the

COR and team leads and/or COR supporting justifications to components' financial planning, 2) track outstanding payments to ensure funds are de-obligated as needed 3) create and maintain detailed spreadsheets tracking incoming invoices that require manual input within the financial system, and 4) provide daily assistance to students, clients, and vendors on the resolution of payment questions, issues, and disputes.

6. Administrative Assistant

In addition to secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. Provide support for budget and procurement functions for an assigned division or portfolio,utlizing agency logistics systems as needed. The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

The Administrative Assistant must be capable to perform all program assistance functions of the

Secretary I, II, and III as well as the program administrative management support functions described in this labor category

7. Graphic Artist

The Graphic Artist works with the courseware production team to design and develop graphic/visual effects used in courseware material. This position requires the use of specialized computer software to develop high quality computer illustrations, technical drawings, and animations supporting various media used within the training curriculum. The Graphic Artist is capable of using specialized hardware and/or software for video/audio capture and editing of multimedia presentations, incorporates principles of layout design throughout the courseware production process, and is responsible for quality control, review and revision of all aspects of graphics development.

8. Media Specialist III

The Media Specialist maintains functionality (expiration dates, incorrect labeling, etc.) for a variety of media sources, e.g., tapes, cassettes, microfiche, film, and compact disks/DVDs, in addition to introduction of new media technology. Troubleshoots and resolves media errors and data processing problems; use of preplanned procedures when troubleshooting, but may deviate from standard operating procedures. The Media Specialist III adapts to a variety of nonstandard problems that require extensive specialist assistance (e.g., expiration date on media, media internally labeled incorrectly or frequent introduction of new media technology).In response to media error conditions, this Worker chooses or devises a course of action from among processing tanks and dryer, around polished drum, and onto take-up reel. The specialist turns valves to fill tanks with premixed solutions such as developer, dyes, stop-baths, fixers, bleaches, and washes, moves thermostatic control to keep steam-heated drum at specified temperature, and splices sensitized paper to leaders using tape. The specialist then starts machine and throws switches to synchronize drive speeds of processing and drying units, compares processed prints with color standard, reports variations to control department, adds specified amount of chemicals to renew solutions, and maintains production records.

9. Personnel Assistant III

This position performs a variety of general personnel clerical tasks in such areas as employee records, benefits, education, training, employment/staffing, compensation, employee labor relations, and equal employment opportunity/affirmative action. The Personnel Assistant may conduct surveys and update manual and automated personnel records. Assistants perform limited aspects of personnel professionals’ work such as recommending placements, performing compensation or benefit support activities, and preparing communications to various third party benefit vendors.

This position performs work in support of human resource professionals that requires a good working knowledge of personnel procedures, guides, and precedents. Job tasks may include handling employee-sensitive material. Therefore, the Assistant must be tactful, discrete, and articulate. This Assistant may be involved in identifying potential issues and grievance procedures, in addition to documenting necessary information. The Personnel Assistant III may make recommendations to human resource professionals on job classification, wage rates, and employee salaries. The use of computers may be relied on heavily for organizational and reporting purposes. Advanced experience with office software packages may be needed. This

Assistant may perform some clerical work in addition to the above duties. Supervisor will review completed work against stated objectives.

10. Support Service Specialist

This position is currently located in the secondary place of performance, General Services

Division, Office of the Executive Director, Foreign Service Institute (FSI), 1200 Wilson Boulevard annex in Rosslyn, VA. However, the government reserves the right to request that services be performed from the primary place of performance either permanently or temporarily. The serviced population consists of approximately 300 permanent FSI staff and 1400-1500 assigned students assigned students annually at the annex. Position provides services to students from the Department of State, other government agencies, the U.S. Military and non-government persons who come to FSI for training. Under the management of the General Services Officer, the incumbent provides planning, coordination, and comprehensive support services in most of the following areas: office furnishings, expendable supplies, and services; property management and accountability; space management; telecommunications; building management; mail operations; the recycling program; liaison with the building services vendor and their facility staff and in other areas unique to FSI.

DUTIES

Building/Facility Management

Liaises with the building owner and management company and provided engineering and maintenance contractors on issues regarding the HVAC, ventilation, space renovation, and operation and maintenance of the FSI 1200 Wilson Boulevard annex. Ensures adequate level and quality of services are provided that support FSI’s atypical (not traditional office) programs.

[examples: combination of large and small classrooms with varying sized populations that impact HVAC requirements; computer classrooms and labs (including servers in many cases) with special electricity draw requirements; heavier than normal custodial requirements due to

FSI’s large and transient student population]

Analyzes building/facility problems as they arise, evaluates potential impact on FSI program operations, coordinates with COR and Division Director to negotiate with the facility management contractor to resolve in the most expeditious way possible; where short-term changes in FSI program operations are required, works with FSI offices to develop solution options, and effects them. Regularly performs building inspections to identify areas that need attention (e.g., painting, blinds repaired, carpeting replaced, etc.). Incumbent tracks and monitors General Services work orders assigned to 1200 Wilson Boulevard facilities staff to routine work.

Coordinates work to maintain the extensive signage program at 1200 Wilson Boulevard.

Ensures the updating and maintenance of hall signs, safety and other signs. Receives and reviews request for updating room/office/cubicle signs and nameplates.

Telecommunications

Coordinates and arranges with GSO staff for all telephone-related services, as well as other communications digital senders and data-FAX services for the 1200 Wilson annex. Maintains a working relationship with government and commercial telephone company staff.

Property Management

Incumbent is responsible for overseeing the property management program for FSI property and equipment at 1200 Wilson as directed by the Accountable Property Officer. Individual also oversees current annex records of non-expendable property, assists with reconciling discrepancies, processes disposal actions, assists with conducting inventories, routes necessary paperwork such as transfer documents and property removal documents to the

Accountable Property Officer at the main FSI campus for necessary approval signatures.

Incumbent receives equipment and supplies and ensures that items received are not defective and conform to specifications. Prepares or ensures the preparation of receiving reports for approval official signature, property documentation for inventory records, assignment of property bar-codes, and arranges for delivery and/or installation. As the GSO person assigned, ensures that property is maintained in good condition and that repairs are requested and performed as necessary. Incumbent is responsible for the proper inspection of excess non-expendable property and for the processing of necessary documents to approval officials to ensure proper and timely disposal.

As a training facility, the Institute has centralized the procurement of supplies which are required for the classroom routinely. Incumbent is responsible for oversight of this non-expendable supply chain to assure supplies are consistently ordered through the institute automated supply system and available at the 1200 Wilson Boulevard Annex; to identify stock that is excess; to oversee annual inventory of on-site stock.

Security Management & Safety

Under the general direction of the General Services Officer/Bureau Unit Security Officer, liaise with Diplomatic Security and/or the on-site DS guard force concerning security issues for the

1200 Wilson Boulevard annex location, ensuring that management is aware and complies with the Department’s security regulations. Reports alleged security violations to the General

Services Division Director who is also the Bureau Unit Security Officer

Ensures that issues with locks, combination changes and additional physical security requests

(Mosler safes, door locks, etc.) are forwarded to the Bureau Unit Security Officer for action.

Participates in the development and maintenance of the 1200 Wilson Boulevard annex Facility

Emergency Action Plan (FEAP). Participates in periodic exercises of the plan, assists in monitoring and evaluating the conduct of the exercise in order to ascertain areas to adjust or improve. As the on-site GSO person assigned, oversees the fire and safety programs. Ensures that fire extinguishers and alarms are properly maintained and that safety problems and hazards in the buildings are corrected by facilities staff and/or brought to the attention of GSO COR, Division Director or Deputy Director.

Space Management

Coordinates office moves, including the preparation of plans for the layout of personal property, and the integration of telecommunications, computer, and/or audio-visual requirements.

Oversees the movers. Works with FSI staff and contractors on the use of modular workstations and furniture that ensures optimum space utilization and efficiency.

Individual provides oversight in connection with the scheduling of classroom space in the 1200

Wilson Boulevard annex. Incumbent participates in the annual room reservation call to program in planned course delivery and classroom needs, and monitors on an ongoing basis based on programmatic changes and rescheduling. As the GSO person assigned, ensures that room assignments and information on assignments are properly coordinated with all appropriate offices and room setup personnel. Provides necessary instruction to the contract building facility staff regarding moving furniture and equipment, and the timely and correct set-up of classrooms, performing spot checks to ensure quality and that rooms’ are kept in suitable condition for training purposes.

Miscellaneous

The incumbent may perform one or more of the following duties as assigned:

- Provides technical assistance of the operations of mail services at 1200 Wilson Boulevard.

- Liaises with the Bureau of Administration regarding shuttle bus service to SA-42, handles staff and student issues, runs as required;

- Provides assistance to FSI instructors and students in instances where programs utilize FSI

GSO activities as a real-life, hands-on training exercise.

- Provides support to special events sponsored by the Institute. Performs work to arrange the provision of services such as catering; rental of chairs, tables, tents, risers, etc.; additional security officers; additional contract labor support; and other logistical support

KNOWLEDGE & SKILLS REQUIRED:

-A broad knowledge of administrative management concepts and practices sufficient to allow the incumbent to actively implement the Institute’s general services program, provide advice and guidance to the full range of Institute employees, and training to staff members.

- A knowledge of laws, regulations, policies and precedents covering building and facility management, general services work sufficient to implement changes in policies,

- A knowledge of property management regulations and procedures in order to ensure the proper utilization and accountability of Institute property.

- A knowledge of Departmental, federal and local safety/security laws, regulations and building codes in order to implement, monitor, improve, test, and determine corrective actions regarding the safety and security of all persons occupying and visiting the 1200 Wilson Annex.

- Ability to communicate well in writing to prepare memoranda, reports, e-mails and other written materials.

- Ability to communicate well orally to provide advice to Institute managers and employees, give recommendations, conduct project presentations. Good negotiating skills are required for the incumbent to achieve Institute goals in interactions with other bureaus, offices and organizations.

EXPERIENCE AND EDUCATION REQUIRED:

-A minimum of 3 years relevant experience

-A college degree is preferred

11. Curriculum Specialist/Instructional Designer I

Required Professional/Educational Experience & Corresponding Duties:

1. Minimum 5 years of curriculum/instructional design experience or 2 years instructional design experience plus BS/BA (or higher) degree in related field. Curriculum/instructional design experience should include foreign affairs, tradecraft, foreign language, leadership, or applications/IT systems training.

2. Proven expertise serving as curriculum/instructional designer of classroom courses and informal training products in a corporate training environment that demonstrate sound instructional principles, strategies and techniques for adult learners. Experience conducting needs assessment and analysis, designing appropriate instructional approach, and working on a team to design, develop, pilot, implement, and evaluate training for an adult, professional audience.

3. Knowledge of learning theories and their application to instructional design

4. Experience with Curriculum Development / Maintenance, i.e., developing and revising/updating courses and informal training products that use a range of methods, from lecture-based to experiential, as appropriate to the content, learning objectives, and associated

KSAs (Knowledge, Skills and Attitudes), with the goal of structuring the learning experience so that it results in transformation – deep, nuanced understanding and dramatically improved performance.

5. Experience with appropriate integration of educational technologies and continuous learning techniques to enhance the learning experience, maximize achievement of learning objectives, and facilitate transfer of learning to the workplace or personal setting, as appropriate to the course goals.

6. Ability to collaborate effectively with Subject Matter Expert/s (SME) to conduct needs/audience analysis; develop training objectives, evaluation strategy, and course/product outline; design course/product content; develop scaffolded, interactive course activities and assessment items. This includes compiling and organizing information, and writing and editing instructional materials to adapt policies and procedures, regulations, reference documents, and raw materials into clear, effective, interactive, and experiential training.

7. Experience in designing and leading facilitation sessions with all participants in the curriculum development cycle, for the purposes of needs assessment, design, development, implementation, and evaluation of courses and programs.

8. Experience integrating formative assessment throughout the course design, both to ensure that learners are able to track their progress and that instructional staff are able to measure the extent to which learning is progressing as intended. Experience with the appropriate use of checklists and rubrics for performance-based assessment, as well as quizzes and tests for assessment of developing knowledge.

9. Significant, proven experience as a member of a team and a team leader; positive interpersonal skills and a customer-service orientation, particularly with clients from a wide variety of cultures.

10. Ability to design needs assessments and survey questionnaires used to gather data on training needs, reactions, application and organizational impact.

11. Experience in blending learning design valued.

12. Experience in experiential learning, gaming and/or simulations valued.

13. Experience integrating flipped design methods valued.

12. Curriculum Specialist/Instructional Designer II

Required Professional/Educational Experience & Corresponding Duties:

1. Minimum 7 years of curriculum development/instructional design experience or 2 years curriculum/instructional design experience plus MS/MA (or higher) degree in related field; with proven ability in designing a wide variety of classroom, blended, and experiential training applications including, but not limited to, foreign affairs, tradecraft, foreign language, leadership, or applications/IT systems training.

2. Proven expertise serving as curriculum/instructional designer of classroom courses and informal training products in a corporate training environment that demonstrate sound instructional principles, strategies and techniques for adult learners. Experience conducting needs assessment and analysis, designing appropriate instructional approach, and working on a team to design, develop, pilot, implement, and evaluate training for an adult, professional audience.

3. Demonstrated ability to apply learning theories to create effective instructional designs.

4. Demonstrated experience with Curriculum Development / Maintenance, i.e., developing and revising/updating courses and informal training products that use a range of methods, from lecture-based to experiential, as appropriate to the content, learning objectives, and associated

KSAs (Knowledge, Skills and Attitudes), with the goal of structuring the learning experience so that it results in transformation – deep, nuanced understanding and dramatically improved performance.

5. Experience with the appropriate integration of a wide variety of educational technologies and continuous learning techniques to enhance the learning experience, maximize achievement of learning objectives, and facilitate transfer of learning to the workplace or personal setting, as appropriate to the course goals.

6. Ability to collaborate effectively with Subject Matter Expert/s (SME) to conduct needs/audience analysis; develop training objectives, evaluation strategy, and course/product outline; design course/product content; develop scaffolded, interactive course activities and assessment items. This includes compiling and organizing information, and writing and editing instructional materials to adapt policies and procedures, regulations, reference documents, and raw materials into clear, effective, interactive and experiential training.

7. Demonstrated experience in designing and leading facilitation sessions with all participants in the curriculum development cycle, for the purposes of needs assessment, design, development, implementation, and evaluation of courses and programs.

8. Demonstrated experience integrating formative assessment throughout the course design, both to ensure that learners are able to track their progress and that instructional staff are able to measure the extent to which learning is progressing as intended. Experience with the appropriate use of checklists and rubrics for performance-based assessment, as well as quizzes and tests for assessment of developing knowledge.

9. Significant, proven experience as a member of a team and a team leader; positive interpersonal skills and a customer-service orientation, particularly with clients from a wide variety of cultures.

10. Ability to design needs assessments and survey questionnaires used to gather data on training needs, reactions, application and organizational impact.

11. Experience in blending learning design valued.

12. Experience in experiential learning, gaming and/or simulations valued.

13. Experience integrating flipped design methods valued.

13. Senior Curriculum Specialist/Instruction Designer

Required Professional/Educational Experience & Corresponding Duties:

1. Minimum of 6 years curriculum/instructional design experience plus MS/MA (or higher) in relevant field, with proven ability in designing a variety of training courses (including, but not limited to, foreign affairs, tradecraft, foreign language, leadership, or applications/IT systems training) using a broad array of delivery modalities (e.g., blended, hybrid, classroom) and methods (e.g., flipped, experiential, continuous).

2. Proven expertise serving as lead curriculum/instructional designer of classroom, live virtual and blended courses and informal training products in a corporate training environment that demonstrate sound instructional principles, strategies and techniques for adult learners. Proven ability to conduct needs assessment and analysis, design appropriate instructional approach, work on a team to design, develop, pilot, implement, and evaluate training for an adult, professional audience.

3. Expert ability to apply learning theories to create effective instructional designs.

4. Proven ability and significant experience with Curriculum Development / Maintenance, i.e., developing and revising/updating courses and informal training products that use a range of methods, from lecture-based to experiential, as appropriate to the content, learning objectives, and associated KSAs (Knowledge, Skills and Attitudes), with the goal of structuring the learning experience so that it results in transformation – deep, nuanced understanding and dramatically improved performance.

5. Demonstrated approach to considering the appropriate integration of a wide variety of educational technologies and continuous learning techniques to enhance the learning experience, maximize achievement of learning objectives, and facilitate transfer of learning to the workplace or personal setting, as appropriate to the course goals.

6. Ability to collaborate effectively with Subject Matter Expert/s (SME) to conduct needs/audience analysis; develop training objectives, evaluation strategy, and course/product outline; design course/product content; develop scaffolded, interactive course activities and assessment items. This includes compiling and organizing information, and writing and editing instructional materials to adapt policies and procedures, regulations, reference documents, and raw materials into clear, effective, interactive and experiential training.

7. Expertise in designing and leading facilitation sessions with all participants in the curriculum development cycle, for the purposes of needs assessment, design, development, implementation, and evaluation of courses and programs.

8. Demonstrated experience integrating formative assessment throughout the course design, both to ensure that learners are able to track their progress and that instructional staff are able to measure the extent to which learning is progressing as intended. Experience with the appropriate use of checklists and rubrics for performance-based assessment, as well as quizzes and tests for assessment of developing knowledge.

9. Significant, proven experience as a member of a team and a team leader; positive interpersonal skills and a customer-service orientation, particularly with clients from a wide variety of cultures.

10. Ability to design needs assessments and survey questionnaires used to gather data on training needs, reactions, application and organizational impact.

11. Experience in blended learning design valued.

12. Experience in experiential learning, gaming and/or simulations valued.

13. Experience integrating flipped design methods valued.

14. Evaluation Specialist I

Required Professional/Educational Experience & Corresponding Duties:

1. Minimum of 5 years training evaluation experience or 3 years plus BS/BA (or higher) in relevant field, with proven ability to design and execute evaluation studies at the course, curriculum, division and school level.

2. Proven experience implementing reliable and accurate methods to measure training effectiveness at all levels on the Kirkpatrick scale, as described in OPM’s Training Evaluation

Field Guide and other documentation relevant to the measurement of training effectiveness in a corporate training environment for adult learners.

3. Demonstrated experience successfully applying technical expertise to guide, support and assist staff in FSI schools and centers in the design, development, and implementation of training evaluation, including the use of tools, techniques, processes and systems for training and program evaluation.

4. Demonstrated experience in the creation of tools, templates, evaluation instruments and use of reference materials that enable course managers and division directors to implement evaluation using quantitative, qualitative, and mixed methods approaches, in order to answer relevant evaluation questions at the course, curriculum or division level.

5. Demonstrated experience designing and using appropriate evaluation instruments and methods for data collection, using quantitative, qualitative and mixed measures approaches;

designing and implementing surveys, focus group and structured interview protocols and other methods to collect data needed to produce actionable findings

6. Demonstrated experience using appropriate methods for data analysis of quantitative, qualitative and mixed measures approaches, using descriptive and inferential statistical…