DRAFT PWS - SOURCES SOUGHT.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

Replacement of Giant Voice Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Removal, Installation, Set-Up, and Training Services, as defined in this PWS.

1.2 Background: The current Giant Voice system is unreliable and is not compatible with the required Blackberry IP Integration Module AtHoc system utilized by the Command Post. The contractor must perform a survey and provide documentation on how they plan to meet the following requirements. Utilizing the existing pole, we need the old giant voice removed and disposed of and replaced with a new system capable of being heard within the base. The new system will need two control unit set-ups in two different buildings. Control and connection to the new giant voice may be through IP, existing Telephone switchboards, or wireless/radio methods, but needs to take in mind that the Control Units may be moved and installed in different buildings as work centers move.

Also, training must be provided to include operation, basic maintenance, and troubleshooting. Contractor must have the ability to install a new pole and giant voice system that will be compatible in the future if required, on a different contract.

1.3 Reserved

1.4 General Information:

1.4.1 Quality Control (QC): Will be monitored by Communications Squadron Personnel.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.3 Recognized Holidays: The contractor shall not perform services on holidays. The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

DRAFT

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day: December 25th

1.4.4 Place and Performance of Services: The contractor shall provide services between the hours of 0800-1700 on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at Will Rogers Air National Guard Base, Primarily, but not limited to, buildings 1040 and 1035. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons.

When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is not authorized.

1.4.4.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.2 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.5 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy. Should the Force

Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.9 Contract Manager (CM): The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 Contracting Officer Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.5 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.8 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.11 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BDOC Base Defense Operations Center BI Background Investigation CM Contract Manager CMRA Contractor Manpower Reporting Application COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer

NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Materials:

3.1 Equipment:

3.2 Services:

3.3 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall:

5.1 Perform a survey of the Giant Voice Pole, base size, the Command Post (bldg.

1040, Security Forces BDOC (bldg. 1035) and other relevant buildings/locations that might be used for the Giant Voice and its Control Units. The contractor will provide at least one, if not more, options for the installation of their giant voice system and its interconnected control units, with specifics on how control unit moves may be accomplished without additional contractor support.

5.1.1 Remove and dispose of the old Giant Voice System, to include its amplifiers, speakers, Control Units, Antennas, cabinets, and its cabling.

5.1.2 Install a new Giant voice system utilizing the existing pole that will provide audio coverage for the base. Audio reach of 2,133ft. Any main hardware cabinets in which need to be accessed for maintenance, will be person height from the ground, and will not require any use of ladders or lifts to access. If this cabinet has battery backups inside, install solar power cells onto the pole or cabinet to ensure charging of the battery backups in case main power fails.

5.1.3 Supply and install/set-up two Control Units that are Blackberry IP Integrated Module AtHoc compatible in the Command Post (bldg. 1040) and Security Forces BDOC (bldg. 1035). Utilize chosen methodology that was agreed upon from the survey(wired, IP based, or radio), to allow the control units to be easily moved and reconnected to the Giant voice system.

5.1.4 Provide instruction/training and documents/guides on operation of the Control Units and giant voice to a group of at most 10 people. Also provide instruction/training and documents/guides on basic maintenance, troubleshooting, preventative maintenance inspections, and repair to at most 10 people.

5.1.5 Include a 3 year warranty on parts, customer service support, software upgrades, and repair service on the installed Giant voice and associated equipment/cables.

5.1.6. Contractor must have the capability to install new poles, giant voice systems, and the infrastructure required to support said giant voice system.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation M https://www.acquisition.gov/?q=browsefar or http://farsite.hill.af.mil/

Defense Federal Acquisition Regulation Supplement

M http://www.acq.osd.mil/dpap/dars/dfarspgi/current /index.html or http://farsite.hill.af.mil/

DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b)

01/23/2014 M http://www.esd.whs.mil/Directives/issuances/dod m/

Federal Information Processing Standards (FIPS) Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors

(paragraph 9)

August 2013 A http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.2 01-2.pdf

DoDM 5200.2 Regulation 5200.02 Procedures for the DoD Personnel

Security Program (PSP)

04/03/2017 A http://www.dtic.mil/whs/directives/corres/pub1.htm l

DoDD 5400.11 Department of Defense Privacy

Program

10/29/2014 A http://www.dtic.mil/whs/directives/corres/dir.html#

DoD 5400.11-R Department of Defense Privacy

Program

05/14/2007 A http://www.dtic.mil/whs/directives/corres/pub1.htm l

DoDD 8140.01 Cyberspace Workforce Management

08/11/2015 OK http://www.dtic.mil/whs/directives/corres/dir.html

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom

5.1.1 Remove Old Giant Voice

Remove Existing Giant Voice and dispose of it

Old Giant voice system attached to the pole has been removed without any damage to the pole. Also, it has been taken off based and disposed of In Accordance with

American Environmental

Standards

Periodic Inspection / COR

5.1.2 Install New Giant Voice

Install new giant voice system utilizing existing pole

New Giant voice activates and can be heard (without straining) in all 4 corners of the base

Periodic Inspection / COR Test Monitored /COR

5.1.3 Install Control

Units

Install/Setup two control Units.

One at the Command Post and one at BDOC

Control Units are able to activate the Giant voice with both Live audio, sirens/alarms, and recorded audio.

Control Units work with Blackberry IP integrated Module AtHoc

Periodic Inspection / COR Test Monitored /COR

5.1.4 Training

Provide Training on Operation of Control Units and

Maintenance/troubleshooting of the Giant Voice

Trained individuals are able to operate the giant voice from the Control Units, and those designated as maintainers are able to demonstrate basic maintenance knowledge

Periodic Inspection / COR Training and Reference

Materials

TECHNICAL EXHIBIT 2

Deliverables Schedule

(Deliverables must be identified in the PWS and then summarized here. See examples below)

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

5.1.

Survey

Report/Suggested Actions

3 Business Days after completion of Survey

1 Electronic Submission

COR

5.1.4.

Operation Manual and Basic Maintenance

Manual

Provide during Training Course, which should happen after all other work has been accomplished

3 Paper Binders COR

5.1.5.

Warranties

Upon completion of the training course

1 Electronic Submission

COR