DRAFT PWS - Repair of CM-350 V2 Remote Control Unit and URC-300 Radios.pdf

APPENDIX A

PERFORMANCE WORK STATEMENT

(PWS)

For

Repair of CM-350 V2, Remote Control Unit & URC-300 Radios

PREPARATION DATE: November 16, 2022

Preparing Organization:

AFLCMC/HBAAA

DRAFT

APPENDIX A

FD2030-19-00638

PREPARING ORGANIZATION: AFLCMC/HBAAA TINKER AFB OK 73145

Table of Contents

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1. Purpose

1.2. Period of Performance ................................................................... Error! Bookmark not defined.

1.3. Reporting Requirements

1.5. Condemnation Candidates

1.6. Special Tools (ST) and Support Equipment (SE)

1.7. Precious Metals Recovery Program

1.8. Lead (Pb) Free Electronics

1.9. Ozone Depleting Substances (ODS)

1.10. Work Requirements

1.11. Delivery Schedule

1.12. Customer Service Requirements

1.13. Contractor Identification

2. ENGINEERING SUPPORT

3. SERVICE SUMMARY

3.1. Service Summary

4. GOVERNMENT PROPERTY

4.1. Government Property

4.2. Disposition of Government Property

4.3. Discrepancies Incident to Shipment:

ATTACHMENT A – DEFINITIONS ..................................................... Error! Bookmark not defined.1 ATTACHMENT B – APPLICABLE DOCUMENTS ................................... Error! Bookmark not defined.

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1. Purpose

The purpose of this Performance Work Statement (PWS) is to define the requirements for repair of General Dynamics CM-350 V2 Radios, URC-300 Radios and Remote Control Units specified in the PWS. The Air Traffic Control and Landing Systems (ATCALS) Program Office is currently fielding General Dynamics radios in support of an ATC radio modernization effort. Interim repair of failed radios is required until a permanent repair capability can be established. The work encompasses the inspection and repair actions required to return the items to a serviceable, defect-free condition. The contractor is responsible for having the capabilities to include appropriate technical data required to accomplish this repair. All repairs are to be conducted at contractor’s facility.

General Dynamics Missions Systems 8201 E McDowell Road Scottsdale AZ 85257-3812

1.2. Period of Performance

The Period of Performance shall be one Basic year and four Option years. The government reserves the right to extend the term of this contract at the prices set forth in Section B in accordance with the terms and conditions contained in clause 52.217-9 entitled, "Option to Extend the Term of the Contact."

1.3. Reporting Requirements

1.3.1. The Contractor shall report status of all government assets submitted for repair during each quarter. (CDRL A001)

1.3.2. Data requirements are specified in the Contract Data Requirements List (CDRL DD Form 1423) found in Part I, Section B, The Schedule of the Basic Contract.

1.3.3. The Contractor shall prepare the following documents, in the Contractor’s format, for each asset repaired during the contract period:

a. Asset Intake Checklist – identify reason(s) for asset failure (CDRL A002)

b. Quality Acceptance Checklist – identify successful repair complete (CDRL

A003)

Paragraph Description CDRL DID Delivery Schedule

Paragraph 1.3.1

Status Report A001 DI-MGMT-80368 Quarterly

1.3.3

Asset Intake Checklist A002 Contractor Format Accepted

Per Asset within 10 days of receipt of asset

1.3.3

Quality Acceptance Checklist

A003 Contractor Format Accepted

Per Asset 45 days after receipt of asset by Contractor

1.4. Quality Program and Inspection System Requirements

1.4.1. The Contractor shall establish, document and maintain a quality system as a means of ensuring that the end item conforms to specified requirements. The quality system shall be in accordance with the contract requirements.

1.4.2. When a Deficiency Report (DR) is received for an end item repair under the terms of this contract, the Contractor shall comply with the Procuring Contracting Officer’s (PCO) directions. The contractor shall provide confirmation of DR exhibit receipt and date in writing to the PCO. The contractor shall process the exhibit IAW TO 00-35D-54 and develop, and deliver a Teardown Deficiency Report (TDR) (DI-PSSS-81534/T, CDRL A002) for any repairable asset that was received as the result of an identified and documented failure. The Contractor shall submit a (TDR) within 90 calendar days of receipt of end-item to the PCO.

1.4.3. The Contractor shall support quality audits as required by the ACO. These audits could require that one or more end items be removed from the production line and subjected to any combination of inspection, testing, disassembly, or assembly, to determine that the standards of performance and technical conformance meet the requirements of this PWS. The Contractor shall be required to correct a deficient process to eliminate the cause(s) of any defects as directed by the ACO before production of the next end item.

1.4.4. The Contractor shall allow quality assurance reviews to be conducted at the site of repair at the request of the Defense Contract Management Agency (DCMA) throughout the contract period.

1.5. Condemnation Candidates

1.5.1. The Contractor shall report end items determined to be Beyond Economical

Repair (BER) in which the repair cost will exceed the established Tier III Firm Fixed Price amount. The Contractor shall report condemnation candidates to the PCO through the ACO within 30 calendar days of discovery. The Contractor shall not condemn reparable or recoverable items without prior approval of the PCO through the ACO. The Contractor shall ensure non-repairable items are demilitarized and disposed according to the Contractor-developed, Government-approved property procedures.

1.5.2. Contractor shall not continue repair of item exceeding BER until written approval is received from ACO/PCO.

1.5.3. As specified in the Contractor-developed, Government-approved property procedures, the disposition of condemned items will be determined on a case-by-case basis by the ACO.

1.5.4. On units approved to be condemned by the Government, the Contractor is authorized to retain serviceable parts salvaged from the condemned unit. The salvaged parts shall be retained by the Contractor for further use in repair of the same type end item. These parts will not be replenished when used up. The non-useable, scrapped parts shall be condemned IAW the Contractor-developed, Government-approved property procedures.

1.6. Special Tools (ST) and Support Equipment (SE)

1.6.1. All ST and SE required to accomplish the scope of work to be completed under this PWS shall be provided by the contractor. (OEM – General Dynamics)

1.7. Precious Metals Recovery Program

1.7.1. The handling and control of precious metals shall be IAW AFI23-101, Air Force Material Management.

1.8. Lead (Pb) Free Electronics

1.8.1. The use of lead (Pb) solder and/or components/assemblies in the repair of the subject items is considered a potential safety risk and is therefore discouraged.

The contractor shall provide case-by-case notifications to the cognizant engineering activity via the PCO if lead (Pb) solder and/or components/assemblies must be considered, and will assist the cognizant engineering activity in assessing the risk associated with the use of such materials. The contractor shall obtain approval from the PCO before proceeding.

1.8.2. When approved lead (Pb) solder and/or components/assemblies are used in the repair of the subject items, the contractor shall ensure the affected items are marked in accordance with J-STD-609, "Marking and Labeling of Components, PCBs and PCBAs to Identify Lead (Pb), Pb-Free and Other Attributes.”

1.9. Ozone Depleting Substances (ODS)

1.9.1. This PWS is not requiring the use of a Class 1 ozone depleting substance (ODS) in the performance of the contract. The Contractor is authorized to use a suitable substitute for any Class 1 ODS which may be required by the specifications or

Technical Data of this PWS. The Contractor shall immediately identify the substitute by written notification to the PCO.

1.10. Work Requirements

1.10.1. The Contractor shall repair the items specified in this PWS. The work encompasses all inspection and repair required to return the items to a serviceable condition. The Contractor shall establish three potential levels (Tier I, II & III) of repair. These tiers will be used to determine the level of effort required to return the items to a serviceable condition. Each tier shall have an established Firm Fixed Price. The Contractor shall identify the repair tier required for each item received. Repair shall not be performed on assets that exceed the Tier III threshold without approval from the PCO. The work shall be accomplished IAW the OEM specifications.

1.10.2. The contractor shall provide all personnel, equipment, tools, materials and management necessary to perform repair as defined in this PWS. The contractor shall perform to the standards in the contract to meet scheduled delivery and product quality requirements.

1.10.3. The Contractor shall replace any component parts that do not meet the OEM specified inspection requirements, or if there is any doubt as to its serviceability or longevity at the Contractor’s expense. This includes any part requiring replacement due to catastrophic failure, fatigue failure, or normal deterioration.

The Contractor is advised to include the cost of replacing a percentage of each recoverable part in their repair cost proposal.

1.10.4. Over and Above will be considered for work discovered during the course of performing repair efforts that is within the general scope of the contract, not covered by the line item(s) for the basic work under the contract, and necessary in order to satisfactorily complete the contract. Identification of missing part(s) must be revealed within two (2) business days after receipt of repair item and reported to the PCO through the ACO in the form of a Supply Discrepancy Report using SF 364. The Contractor shall obtain approval from the PCO prior to performing over and above.

1.10.5. End Item Identification and Marking:

1.10.5.1. Permanently and legibly mark each unmarked repaired item with the Contractor's identification. This identification shall include the Contractor's CAGE and the date of repair. The identification shall be permanently affixed to the end item by stamp, stencil, or similar means.

1.10.5.2. Item Unique Identification (IUID) will be added to the end item in accordance with the following: Specification requirements for IUID marking will be contained in the applicable repair technical order, Specific Work Requirements appendix, approved engineering drawing, or a Government provided Engineering Order (EO) (AFMC Forms 3925, 3926 and 3927) as applicable.

1.10.6. Quality Acceptance and Processing:

1.10.6.1. The Contractor shall support quality acceptance inspections of each end item and shall be performed prior to packaging and transportation. Quality acceptance will be performed by DCMA at the repair site. Quality acceptance documentation for each end-item shall be maintained by the Contractor as part of the item document package.

1.10.6.2. Each end item identified as serviceable shall be delivered to the Government defect free.

1.10.6.3. Following quality acceptance by the DCMA, within one (1) business day of shipment, the Contractor shall provide proof of shipment through delivery of an accepted WAWF Receiving Report to the PMS.

The Receiving Report shall include the carrier and tracking number.

1.10.7. Shipping:

1.10.7.1. Repaired assets:

a. Shipping label to include: Item identification info to be provided by ATCALS Program Office.

TCTO Kits SW 3232 8080 Perimeter Rd Bldg 18 Door 16 Tinker AFB OK 73145

1.10.7.2. Shipments under this contract shall be by Commercial Bill of Lading (CBL) by traceable means.

1.10.7.3. The Contractor shall reimburse the Government for packaging and shipping costs for items returned to the contractor for correction of quality deficiencies (Reference PWS Section 1.4).

1.11. Delivery Schedule

1.11.1. The Contractor shall return the repaired asset to the shipping address provided within 45 days of receipt.

1.12. Customer Service Requirements

1.12.1. Information Requests: The Contractor shall ensure responses to requests for information and data are only provided to customers authorized by the PCO in the performance of official duties. All requests between the Government and the Contractor shall go through the Procuring Contracting Officer (PCO).

1.12.1.1. Information requests shall contain a subject line, nature of the request and an expected/requested response date and time. The request must be identified as “EMERGENCY”, “URGENT” or “ROUTINE” IAW paragraph 1.17.2 of this PWS so that a response is provided within the specified timeframes. A log will be maintained by the PCO or an appointed Government Representative. The log will be used to track all requests and evaluate response times.

1.12.1.2. Contractor requests for engineering and/or technical related problems or issues shall be submitted on an AFMC Form 202, Nonconforming Technical Assistance Request and Reply. All AFMC Form 202s shall be sent directly to the ACO and PCO.

1.13. Contractor Identification

1.13.1. Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, Contractor personnel shall appropriately identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

2. Engineering Support Engineering support shall be provided as requested by the PCO. Engineering support shall be funded as unprogrammed workload and is not considered part of an item’s repair price. These engineering assignments may include obsolescence resolution and software updates. The contractor and the Government shall mutually agree-upon task descriptions, level of effort (LOE) and the cost of the work to be performed. Expected outputs from this requirement shall be reported in Engineering Change Proposal (ECPs) in accordance with DI-SESS-80639E and Status Reports in accordance with DI-MGMT- 80368A.

3. SERVICE SUMMARY

3.1. Service Summary

3.1.1. Contractor performance shall be measured and assessed, using the Performance Requirements listed in Table 3.1. The Contractor service requirements are summarized into performance requirements that relate directly to the mission essential items. The performance threshold requirements describe the minimum acceptable levels of service for each requirement. In the event the performance requirement is not met, the Contractor shall be given time after notification to correct the unacceptable performance, if such correction is possible. The Contractor shall immediately take corrective action in accordance with the performance threshold(s). In cases where the Contractor fails to implement corrective action, the PCO will take appropriate measures.

3.1.2. Service Summary (SS) Requirements: The Contractor shall ensure the performance and threshold requirements are achieved as identified in Table 3.1.

3.1.3. Surveillance Methods: The PM/COR, DCMA Quality Assurance Representatives

(QAR) and PCO will exercise surveillance over the performance requirements.

The absence of any contract requirement from the SS shall not detract from this enforceability nor limit the rights or remedies of the Government under any other provision of the contract. The Contractor shall support the PM/COR, DCMA QAR, and PCO surveillance methods as identified below:

a. Periodic Inspection of Process or Output

b. Random Sampling of Recurring Service Output

c. Customer Observation or Complaint.

3.1.3.1. The Government will use the methods contained in the Quality

Assurance Surveillance Plan (QASP) to evaluate the Contractor’s performance for the listed program objectives. The PM/COR, DCMA QAR, and/or PCO will monitor Contractor performance to determine if it meets the contract thresholds as set forth in the performance measures and this PWS.

3.1.4. Contractor Performance Evaluation: The Contractor shall understand that the evaluation of performance will occur when the PM/COR evaluates the service of the Contractor to determine whether or not it meets the performance measures of the contract.

3.1.4.1 SS-1 and SS-2: The Contractor's failure to meet the requirement for these items shall result in the possibility of an unsatisfactory or marginal under the Contractor Performance Assessment Review

(CPAR).

3.1 SERVICE SUMMARY TABLE

Performance Requirements PWS Para Performance Threshold Requirements

SS-1

The Contractor shall inspect and repair as required to return failed asset to like-new condition.

Deliverables:

A003 Reports

1.10.1

Each end item identified as serviceable shall be delivered to the Government defect free.

SS-2

The Contractor shall repair failed asset within timelines identified in PWS.

Deliverables:

A003Reports

1.10.2. Each it returned defect free to the Government

within 45 days.

4. GOVERNMENT PROPERTY

4.1. Government Property

4.1.1. The Contractor shall furnish all material, support equipment, tools, test equipment. Government Furnished Property will only include units submitted for repair. No other Government Furnished Material will be provided.

4.2. Disposition of Government Property

4.2.1. These instructions apply to all Government owned property. Within 60 calendar days prior to contract expiration, the Contractor shall notify the PCO of any units submitted for repair that cannot be completed before expiration of the contract period. A listing identifying GFP shall include the NSN, part number/CAGE, noun, quantity, condition code, and dollar value, and the list shall be submitted to the PCO for appropriate disposition instructions.

4.2.2. If a follow-on contract is being awarded or, is in the negotiation or solicitation stage, the existing GFP may be retained to the extent required to phase support on the current contract and/or the follow-on contract.

4.2.3. The Contractor shall comply with preservation, packaging, and packing instruction as specified in the basic contract and/or on the AFMC Form 158 (Packaging Requirements).

4.2.4. The Contractor shall comply with the Transportation Data on the DD Form 1653 and Transportation Appropriations Form when returning government property.

4.3. Discrepancies Incident to Shipment:

4.3.1. Discrepancies incident to shipment include non-compliant packaging, misidentified items, variations in quantity, non-requisitioned items, lost or damaged parcel post, and items in dubious condition. These discrepancies shall be reported and resolved using an SF Form 364, Supply Descrepancy Report (SDR). A copy of the form will be forwarded through the ACO and Quality Assurance (QA) activity for corrective action.

4.3.2. Non-Compliant Packaging: Assets received in non-compliant packaging shall be reported on an SDR as initiated by the contractor. A copy of the form shall be forwarded to the PCO and PM/COR. Upon receipt of the SDR the PCO, with the recommendation of the PM/COR, shall make a determination if the proper packaging can be provided to the contractor in a reasonable timeframe. If the proper packaging cannot be provided to the contractor by the Government, the PCO will request a proposal from the contractor procuring materials necessary to properly package the asset for shipment.

4.3.3. Transportation discrepancies and item transaction discrepancies shall be coordinated using an SF Form 364.

4.3.4. The Contractor shall process an SF Form 364 for contract line items received with missing components within two (2) business days upon discovery.

ATTACHMENT A – DEFINITIONS

The following definitions are applicable to this PWS:

a) Administrative Contracting Officer (ACO): A contracting officer assigned the responsibility for the post award functions related to the administration of a government contract in the field. The ACO is normally located in the Defense Contract Management Agency (DCMA) office. The ACO is responsible for ensuring the Contractor performs in accordance with the terms of the contract.

b) Cannibalization: Authorized removals of a specific assembly, subassembly, or part from one weapon system, system, support system, or equipment end-item for installation on another end-item to meet priority mission requirements with an obligation to replace the removed item.

c) Defect: Any nonconformance of a characteristic with specified requirements.

d) End Item: An end item is a complete piece of Government equipment as listed in Government supply catalogs and suitable for government storage and issue.

e) Procuring Contracting Officer (PCO): The individual authorized to enter into contracts for supplies and services on behalf of the Government by formal advertising or negotiation and who is responsible for overall procurement of the contract.

f) Serviceable: Capable of meeting the requirements and performing the function for which designed or modified, and meets all test requirements established by the OEM specifications and PWS.

ATTACHMENT B – APPLICABLE DOCUMENTS

USAF Technical Orders

TO NUMBER DATE TITLE

00-35D-54 Chapters 1-4

On- line version is considered most up-to-date

USAF Material Deficiency Reporting and Investigating System https://www.tinker.af.mil/Resources/ Technical-Orders/

00-25-260 On- line version is considered most up-to-date

Asset Marking and Tracking Item Unique Identification (IUID) Marking Procedures https://www.robins.af.mil/About- Us/Technical-Orders/

Military Specifications, Standards, Handbooks, and Government Standards

NUMBER DATE TITLE

MIL-STD-130N 16 Nov 2012 Identification Marking of U.S. Military Property

DLM 4000.25,

Volume 2, Chapter

9 Apr 2022 Supply Discrepancy Reporting

Industry Publications

NUMBER DATE TITLE

ISO 9001:2015 2015 Quality Systems – Model for Quality Assurance in Productivity, Installation, and Servicing

Forms

FORM NUMBER DATE FORM TITLE

AFMC 3925 Apr 2015 Engineering Order https://www.e-publishing.af.mil

AFMC 3926 Apr 2015 Engineering Order (Continuation Sheet) https://www.e-publishing.af.mil

AFMC 3927 Apr 2015 Engineering Order, Parts List Changes https://www.e-publishing.af.mil

AFMC 202 Mar 2006 Non-Conforming Technical Assistance Request and Reply https://www.e-publishing.af.mil

SF 364 Apr 2008 Supply Discrepancy Report https://www.e-publishing.af.mil

DRAFT

https://www.e-publishing.af.mil/ https://www.e-publishing.af.mil/

DD1653 Apr 1999 Transportation Form https://www.e-publishing.af.mil

Other Publications for Information Purposes Only Note: These publications are for information purposes only.

Air Force Manuals and Instructions

NUMBERS DATE TITLE

AFI23-101

On- line version is considered most up-to-date

Air Force Material Management https://static.e-publishing.af.mil/production/1/af_a4/publication/afi23-101/afi23- 101.pdf

ATTACHMENT B – APPLICABLE DOCUMENTS