Draft PWS - JBER Building Access and Surveillance Systems Maintenance.pdf

Joint Base Elmendorf Richardson

***DRAFT***

Performance Work Statement

(PWS)

for

Surveillance and Entry Control Systems Maintenance Contract for Buckner Fitness Center (Bldg 690/691), Elmendorf Fitness

Center (Bldg 9510), Hangar 5 (Bldg 7309) 673d Force Support Squadron

JBER, AK 99506

Current as of XX XXXX 2025

1. General: The Joint Base Elmendorf Richardson Fitness Centers is seeking a maintenance and service contract for our facility access and surveillance system at multiple facilities located on Joint Base Elmendorf Richardson.

2. Scope: The contractor shall furnish all labor, materials, transportation and equipment necessary to inspect, repair the facility access and surveillance systems located on JBER. The contractor shall have the experience, training, certifications, necessary to work on the equipment installed at the fitness centers.

3. General Requirements:

3.1. The contractor shall be required to provide documentation of each service call to the contract COR.

3.2. The contractor shall employee at least one service individual that at a minimum has the following experience:

3.2.1. Minimum of 5 years of experience maintaining entry control and surveillance systems.

3.2.2. Certified to work on all of the equipment brands installed within the facilities.

3.3. The government shall provide the contractor with an inventory listing upon award of the contract. Anytime a piece of the system is replaced the contractor shall update the inventory and provide the updated inventory to the COR. At a minimum the contractor shall provide manufacturer name, item name, part number, serial number for any replacement parts.

4. Preventive Maintenance Requirements:

4.1. Contractor shall update all equipment with software updates within 180 days of software updates becoming available.

4.2. Contractor shall update and maintain licenses for software and purchase hardware licenses as needed for replacement hardware for both entry control and surveillance systems throughout the period of performance.

4.3. The contractor shall perform preventative maintenance as outlined by the owner’s manual for each item in service.

4.3.1. The contractor shall adjust and complete preventive maintenance according to manufacturer’s specifications.

4.4. At least 1x per year contractor shall perform an inspection of the entry control system and the surveillance system for each facility verifying full functionality of the equipment and software.

4.4.1. Documentation of these inspections shall be provided to the contract COR.

4.4.2. A list of worn/non-functioning parts identified during inspection shall be provided to the COR to include part number, part name, manufacturer, and quantity.

5. System Repair & Maintenance Requirements:

5.1. The contractor shall have a way to accept maintenance issues via e-mail or web based interface and respond with a work order number and estimated completion timeline.

5.2. Work shall be considered non –critical preventive maintenance/repair work if the system is still able to function as uninterrupted physical security by means of controlling entry to the facility and/or the surveillance system is still recording activities on at least 75% of cameras.

5.2.1. Contractor shall provide a written response within 5 business days of notification for non-critical work. Work shall be scheduled in advance with the Fitness Center COR.

Work shall occur during business hours Monday - Friday. Work shall be scheduled within 10 business days and completed within 2 months. If a shipping or parts availability delay will result in failure to comply with the 2 month completion timeline the contractor shall communicate expected shipping timelines to the CORs prior to the expiration of the 2 month deadline.

5.3. Work shall be considered a critical/emergency maintenance issue if the system is unable to provide uninterrupted facility entry control and/or the surveillance system is not able to record activities or less than 75% of cameras are functioning.

5.3.1. Contractor shall provide a written response within 2 business days of notification for critical/emergent work. The contractor shall expedite all part(s) shipments to minimize down-time and reduce the risk of loss to AF resources and ship them to the service provider. Work shall be scheduled within 5 business days and completed within 2 weeks.

If a shipping or parts availability delay will result in failure to comply with the 2-week emergency work completion timeline the contractor shall communicate expected shipping timelines to the CORs prior to the expiration of the 2 week deadline.

5.4. Contractor shall provide all parts and labor throughout the period of performance to maintain full system capability.

5.4.1. Parts/replacement components shall be fully compatible with the system and have technical specifications that match or exceed the component technical specifications that it is replacing.

5.5. Any equipment that requires full replacement for repair will result in the non-functioning equipment being turned over to the government.

5.6. Equipment that requires repair caused by vandalism are excluded from this service contract.

Labor to complete these repairs shall be covered by this contract and completed at the next scheduled preventive maintenance or repair service call after the government has procured the equipment. Contractor shall provide the government a list of parts required for the repair, including part number, part name, manufacturer, and quantity. The purchase of parts damaged due to vandalism will be separate from this contract.

6. Government Furnished Equipment: Current a/o 13 Jan 2022

6.1. Elmendorf Fitness Center (Bldg 9510)

Manufacturer Item Name Part Number Quantity HID RP40 picClass Reader 920PHRNEK00005 1 Beldin Cat 6 Non Bonded-Pair Cable 2413 Paige Access Control Cable 454932AYW American Dynamics LED Monitor 24” ADCLD24MPB 1 American Dynamics LED Monitor 17” ADLCD17GB 1 Altronix Power Supply AL300ULX 1 Schneider Electric 42U Floor Rack AR3150 1 Brief Cam Video Analytic Software Brief Came 1 APC Cat 6 Patch Panel CAT6PNL-24 Exacq Vision Camera License EVIP-01 59 Exacq Vision Sliding Rack Mount 5000-20070 1 Exacq Vision Pro VMS Software 1 HES Electric Strike Plate HES 9400 1 HID Proxcard II 1326 10000 Illustra Flex Camera 48 Illustra Flex 3MP Mini Dome 7 Illustra Pro Fisheye 12mp 4 HPE POE Switch JG926A RFIDeas Enrollment Reader RDR-7971AKU 1 Securitron Mag Lock VM600 1 APC Smart Ups SMT1500RM2U APC Smart Ups SMX120RMBP2U APC Smart Ups SMX2200RMLV2U Tyco Software House Access Control C-Cure 9000 1 Tyco Software House iStar Edge 1 Exacq Vision Z Series Server IPZ80TB-R4-RAID 1

6.2. Buckner Fitness Center (Bldg 690)

Manufacturer Item Name Part Number Quantity HID RP40 picClass Reader 920PHRNEK00005 1 Beldin Cat 6 Non Bonded-Pair Cable 2413 Paige Access Control Cable 454932AYW American Dynamics LED Monitor 24” ADCLD24MPB 1 American Dynamics LED Monitor 17” ADLCD17GB 1

Altronix Power Supply AL300ULX 1 Schneider Electric 42U Floor Rack AR3150 1 Brief Cam Video Analytic Software Brief Cam 1 APC Cat 6 Patch Panel CAT6PNL-24 Exacq Vision Camera License EVIP-01 85 Exacq Vision Sliding Rack Mount 5000-20070 1 Exacq Vision Pro VMS Software HES Electric Strike Plate HES 9400 1 HID Proxcard II 1326 Illustra Illustra3 Flex Camera ADCi800F 77 Illustra Flex2 3MP Mini Dome 3 Illustra Pro Fisheye 12mp 12 HPE POE Switch JG926A 4 RFIDeas Enrollment Reader RDR-7971AKU 1 APC Smart Ups SMT1500RM2U APC Smart Ups SMX120RMBP2U APC Smart Ups SMX2200RMLV2U Tyco Software House Access Control C-Cure 9000 1 Tyco Software House iStar Edge 1 Exacq Vision Z Series Server IPZ80TB-R4-RAID 1

6.3. Hangar 5 (Bldg 7309)

Manufacturer Item Name Part Number Quantity Exacq 80 TB Video Storage Server w/4

Licenses

IP08-80T-2Z-2 1

Exacq 32GB Ram Upgrade 5000-40392 1 Exacq CD/DVD Writer Upgrade 5000-50500 1 Exacq Camera Licenses EVIP-01 46 Exacq Remote Work Station Client C00T32S 2 Middle Atlantic Swing Cabinet DWR-18-32 1 Cat 6 24 Port Patch Panel SP6U24 3 Vivotek 24 Port Poe Switch AW-267A-370 3 Vivotek 8 Port Poe Switch AW-GET1-A12 1 Horizontal Cable Management CMSCMA41 1 32” FHD LED Monitor VZ32CMP 3 Tripplite 3000VA Smart Pro UPS 3000RMX2U 1 Vivotek 6MP Fisheye Camera FE9382-EHV-2 18 Vivotek 2MP Indoor Dome Cameras FD9167-HTV-2 14 Vivotek 2MP Exterior Dome Cameras FD9367-EHTV-2 12 Vivotek 8MP 180 Degree Camera MS93900HV 6 Digital Watchdog 16MP Multi Sensor Cameras PVX16W2 4 Digital Watch Dog Ceiling Mount PZCM 4 Kantech Single Door Controller KT-1 1 HID Omnikey Prox Reader R54220301 1

HID Signo CAC Card Capable Reader 40TKS0CAC 1 Bosch Request to Exit Motion Sensor DS150I 1 Door Contact 1 Electric Strike Power Supply AL175UL 1 HES Electric Door Strike HES-96630 1 Lot Cat 6 Plenum Cable 1 Lot Patch Cables 1 Lot Access Control Composite

Cable

6.4. Buckner Parent Child Area (Bldg 691)

Manufacturer Item Name Part Number Quantity Illustra Illustra Pro 3 5MP Dome 4 Illustra Illustra Pro 12MP Fisheye 2 HPE POE Switch 1

7. Failure to Perform:

7.1. Should the contractor fail to perform any of the required services as outlined in this PWS, the government may exercise one of the following options.

7.1.1. Accept the services at a later date.

7.1.2. Refuse to accept the service at a later date (in which case the government will bear no cost and make no payment for the missed service).

7.1.3. Procure the missed service, upon such terms and conditions as the Contracting Officer deems appropriate, from an alternate, responsible firm and the contractor shall be liable to the government for any excess costs incurred and to continue the performance as require thereafter.

8. Payments and invoices:

8.1. Contractor will invoice using Wide Area Workflow (WAWF) on a monthly basis.

9. Government Furnished Equipment and Support:

9.1. Arrange access for contractor employees into all applicable facilities, commercial vehicles are restricted to specific entry control points.

9.2. Government will not provide storage space for tools or parts.

9.3. Public access Wi-Fi may be available at Buckner Fitness Center and Elmendorf Fitness Center.

10. Special Requirements:

10.1. Fourteen (14) business days prior to arrival the Contractor shall e-mail the COR a listing of the names, Real ID Act compliant government ID numbers, state of issue, date of birth and place of birth of the individuals who will be working on the base for approval. Contractors that already have (JBER) base access will not need to resubmit these items. Contractor may be responsible for obtaining signed statements showing permission from each person for completion of a background check. If a background check cannot be completed, entry onto the installation cannot be granted. Contact the installation site COR for further guidance.

10.2. Retrieving Identification Media. The Contractor shall be responsible for retrieving all identification media including vehicle passes from employees who depart for any reason before the contract expires e.g., termination for cause, retirement, etc.

10.3. Contractor and employees shall comply with base traffic regulations.

10.4. Weapons, Firearms, Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within their contractor or privately owned vehicles while on base.

10.5. The Contractor shall be responsible for safeguarding all government property, and controlled forms provided for contractor use. At the end of each work period, Contractor shall coordinate with supervisor on duty in order to ensure all Government facilities, equipment, and materials are secure.

11. Safety:

11.1. Safety. The Contractor shall have a safety plan for their employees. The Contractor shall instruct each employee in the recognition and avoidance of unsafe conditions and regulations to his or her work environment to control or eliminate any hazards or other exposure to illness or injury.

11.2. Accident/Incident Reporting and Investigation. Contractor shall record and report to the COR all available facts relating to each instance of any damage to Government property or injury to any Contractor or Government personnel. The Contractor shall secure the accident scene and wreckage until released by the accident investigative authority through the COR. If the Government elects to conduct an investigation of the incident, the Contractor shall cooperate fully and assist the Government personnel until the investigation is completed.