draft PWS Industrial Carpenter Maintenance Operation Support Services (09-02-25).pdf

DRAFT

Performance Work Statement Defense Logistics Agency, Andrew T. McNamara Headquarters Complex

Industrial Carpenter Maintenance Operations Support Services

Table of Contents

C.1 Purpose C.2 General Operations Support Services

2.1 General Interior (CLINs are 0001, 1001, 2001, 3001, and 4001)

2.1.1 General Interior Services

2.1.2 General Interior Repairs

2.1.3 General Interior Recurring Services

2.1.4 General Interior Preventative Maintenance Services

2.1.5 General Interior Predictive Maintenance Services

2.1.6 General Interior Miscellaneous Services

2.1.7 General Interior End-of-Life

2.2 General Exterior (CLINS 0002, 1002, 2002, 3002, and 4002)

2.2.1 General Exterior Services

2.2.2 General Exterior Repairs

2.2.3 General Exterior Recurring Services

2.2.4 General Exterior Preventative Maintenance Services

2.2.5 General Exterior Predictive Maintenance Services

2.2.6 General Exterior Miscellaneous Services

2.2.7 General Exterior End-of-Life

2.3 Plans

2.3.1 Preventive Maintenance (PM) Plan

2.3.2 Predictive Maintenance Plan

2.3.3 Contractor Emergency Plan

2.3.4 Strike Contingency Plan

2.3.5 Quality Control Plan

2.3.6 Contractor Phase-In Plan

2.3.7 Contractor Phase-Out Plan

C.3 Specific Operations Support Services

3.1 Specific Operations Support Service Categories

3.1.1 Backlogged Services (CLIN 0003)

3.1.2 Pre-Existing Deficiencies (CLIN 0004)

3.1.3 Alterations (CLINs 0005, 1005, 2005, 3005, 4005)

3.1.4 Americans with Disabilities Act (ADA) Upgrades (CLINs 0006, 1006, 2006, 3006, 4006)

3.1.5 Beyond Economical Service (CLINs 0007, 1007, 2007, 3007, and 4007)

3.1.6 Extraordinary Services (CLINs 0008, 1008, 2008, 3008, and 4008)

3.1.7 End-of-Life Replacement Services (CLINs 0009, 1009, 2009, 3009, and 4009)

3.1.8 Latent Defects (CLINs 0010, 1010, 2010, 3010, and 4010)

3.2 Specific Operations Support Services Process

3.2.1 Proposal

3.2.2 Establishing Final Price for Specific Service

3.2.3 Bonds

3.2.4 Task Order Schedule

3.2.5 Unforeseen Conditions

3.2.6 Reports

C.4 Licensing and Qualifications C.5 Facility Security C.6 Common Access Card Procedures C.7 Parking C.8 Protection and Damage C.9 Maintenance

C.10 Frequency of Services C.11 Business Hours C.12 Government-Furnished Facilities C.13 Government-Furnished Equipment (GFE C.14 Government-Furnished Material (GMF) C.15 Contractor-Furnished Material (CFM) C.16 Bidders Library C.17 Equipment History Files (EHF C.18 Historic Data C.19 Warranties C.20 Management Requirements C.21 Hazard Material C.22 Performance Requirement Summary C.23 Inspection and Acceptance Terms C.24 Record and Reports C.25 Deliverable C.26 Definitions

ATTACHMENT C1 DESCRIPTION OF FACILITIES

ATTACHMENT C2 HAZARDOUS MATERIALS FORM

ATTACHMENT C3 SCHEDULE OF DEDUCTIONS

ATTACHMENT C4 HISTORICAL DATA

ATTACHMENT C5 LIST OF RECORDS AND REPORTS (CON’T)

ATTACHMENT C6 (C.20) MANAGEMENT REQUIRMENTS

ATTACHMENT C7 DIRECTIVES AND COMPLIANCE

ATTACHMENT C8 GOVERNMENT FURNISHED MATERIALS (GFM) – IN STOCK ITEMS

ATTACHMENT C9 GOVERNMENT FURNISHED FACILITIES

C.1 Purpose

C.1.1 This PWS outlines the provision of Industrial Carpenter Maintenance Operations Support Services, including maintenance, repair, and minor renovation work. PWS is divided into distinct Contract Line Item Numbers (CLINs) to clearly define and organize the scope of work, deliverables, maintenance and renovation.

All CLINs provided in PWS Sections C2 General Operations Support Services and C.3 Specific Operations Support Services are firm-fixed price, meaning the contractor agrees to perform the services specified for a set price that will not change regardless of actual costs incurred. The PWS covers routine maintenance and necessary repairs to ensure the proper functioning and longevity of exterior and interior carpentry elements.

The scope includes minor renovation tasks, which involve small-scale improvements or modifications at buildings located at Defense Logistics Agency (DLA), Andrew T. McNamara Headquarters Complex (Facility) 8725 John J. Kingman Road, Fort Belvoir, VA 22060-0621, Government -owned properties. DLA is visited frequently by high-ranking Department of Defense Officials, Congressional Representatives, Diplomats, and other world-wide corporate executives. The high visibility of the Facility necessitates that the buildings be maintained at the level described in this PWS. The Contractor shall be on an industrial level.

1 2420 Visitors Control Center 2,300 2 2462 Andrew T. McNamara Headquarters Multi-Story Defense Logistics Agency, Pods 1-10 1,100,000 3 2463 Gate 1 Access Gate 2,800 4 2464 Gate 2 Access Gate 2,800 5 2465 Gate 3 Access Gate 2,800 6 2466 Recreational Building / Pavilion 3,980 7 2467 Irrigation Well House 250 8 2468 Child Development Center 34,000 9 2469 Three Level Parking Garage 302,310 10 2480 Material Receiving and Screening Facility (MRSF) 15,000 11 2487 Outfall Control Structure 400

Total Square Foot 1,466,640

C.2 General Operations Support Services

2.1 General Interior (CLINs are 0001, 1001, 2001, 3001, and 4001)

2.1.1 General Interior Services

2.1.1.1 Interior Maintenance, Repairs, Minor Work, Inspection, Service, and Replacement

2.1.1.2 Fire Extinguishers Inspection

2.1.1.3 Interior Window Cleaning, Canopies, Skylight, Inspection, and Resealing

2.1.1.4 Door, Keys, Hardware, and Roll-up Doors Inspection and Interior

2.1.1.5 Painting and Patching Inspection Service, and Replacement

2.1.1.6 Interior Acoustic Treatments, Baseboard, Caulking, and Flooring Service, Sustaining Maintenance, Repairs & Replacement

2.1.1.7 Cabinetry, Countertops, and Miscellaneous Hardware Inspection

2.1.1.8 Interior Door, Door Frames, Locks, and Hardware Inspection, Sustaining Maintenance, Repairs & replacement

2.1.1.9 Interior Windows, Blinds, Signage and Hardware Cleaning, Inspection, Sustaining Maintenance, Repairs, and Resealing

2.1.1.10 Interior Stairs, Stairwells, Handrail, Inspection, Sustaining Maintenance, Repairs, & Replacement

2.1.2 General Interior Repairs

2.1.2.1 Interior Maintenance, Repairs, Minor Work, Inspection, Service, and Replacement

2.1.2.2 Fire Extinguishers Inspection and Replacement

2.1.2.3 Interior Window Cleaning, Canopies, Skylight, Inspection, and Resealing

2.1.2.4 Door, Keys, Hardware, and Roll-up Doors Inspection

2.1.2.5 Painting and Patching Inspection Service, and Replacement

2.1.3 General Interior Recurring Services

2.1.3.1 The contractor shall provide recurring services regularly (e.g., weekly, monthly, annually).

2.1.3.2 Contractors are advised that the proposal schedule has combined more frequent recurring service into recurring service of less frequent intervals.

2.1.3.3 The more frequent intervals of recurring services shall be performed in conjunction with less frequent recurring services.

2.1.3.4 All monthly recurring services shall be performed along with an annual recurring service.

2.1.3.5 The total work consists of eleven (11) monthly recurring services and one (1) annual recurring service which incorporates the monthly RS parties.

2.1.4 General Interior Preventative Maintenance Services

2.1.4.1 Scheduled maintenance activities aimed at preventing potential failures and prolonging the lifespan of equipment or systems.

2.1.4.2 The Contractor shall provide preventative maintenance services regularly (e.g., weekly, monthly, and annually).

2.1.4.3 This shall include, but is not limited to, routine inspection, preventive maintenance, corrective repair, and minor installation.

2.1.4.4 The Contractor shall provide all management, supervision, personnel, materials, and equipment necessary to perform a full range of interior carpentry services.

2.1.4.5 The Contractor is responsible for managing all related tasks to ensure interior components are maintained in a state of good repair and full operational readiness, in accordance with professional trade standards.

2.1.4.6 All preventative maintenance is included in PWS C.2 General Operations Support Services

2.1.5 General Interior Predictive Maintenance Services

2.1.5.1 Predictive maintenance is recurring scheduled work typically consisting of non-destructive testing and sampling to predict equipment problems so that corrective action may be taken to preserve or restore real property to such a condition that it may be used reliably for its designated purpose.

2.1.5.2 The term includes work undertaken to prevent damage to a facility that otherwise would be more costly.

2.1.5.3 The Contractor shall provide predictive maintenance services regularly (e.g., weekly, monthly, and annually).

2.1.5.4 All predictive maintenance is included in the price for PWS C.2 General Operations Support Services.

2.1.6 General Interior Miscellaneous Services

2.1.6.1 Miscellaneous Interior Accessories

2.1.6.2 The Contractor shall repair or replace damaged, inoperative, or missing interior accessories including but not limited to:

2.1.6.2.1 Paper towel holders

2.1.6.2.2 Soap trays, Towel bars

2.1.6.2.3 Shower curtain rods

2.1.6.2.4 Medicine cabinets

2.1.6.2.5 Mirrors

2.1.6.2.6 Doorstops

2.1.6.2.7 Coat hooks

2.1.6.2.8 Window blinds

2.1.6.3 Loose accessories shall be re-secured by tightening or replacing screws or by using a suitable adhesive.

2.1.6.4 Damaged or missing items shall be replaced with items matching the original.

2.1.6.5 Replacement hardware shall conform to the construction specifications.

2.1.6.6 Hardware items requiring lubrication shall be lubricated and restored to an operable condition.

2.1.6.7 Repairable rusted metal components shall be cleaned of all rust, coated with a rust inhibitor and restored to operational condition.

2.1.7 General Interior End-of-Life

2.1.7.1 The Contractor shall communicate with the COR when the equipment has over five (5) repair tickets in one (1) calendar year, will no longer be supported by manufactory, or repair is no longer available.

2.1.7.2 The Contractor shall continue to maintain or provide temporary equipment during the replacement process under PWS Section C.3 Specific Operations Support Services.

2.1.7.4 The Contractor shall provide a written report to the COR that includes a replacement recommendation, budgetary estimate, and a proposed transition schedule.

2.2 General Exterior (CLINS 0002, 1002, 2002, 3002, and 4002)

2.2.1 General Exterior Services

2.2.1.1 Exterior Maintenance, Repairs, Minor Work, Inspection, Service, and Replacement

2.2.1.2 Exterior Window Cleaning, Canopies, Skylight, Inspection, Pressure Washing and Resealing

2.2.1.3 Exterior Door, Keys, Hardware, and Roll-up Doors Inspection and Interior

2.2.1.4 Exterior Painting and Patching Inspection Service, and Replacement

2.2.1.4 Exterior Acoustic Treatments, Baseboard, Caulking, and Flooring Service, Sustaining Maintenance, Repairs & Replacement

2.2.2 General Exterior Repairs

2.2.2.1 Exterior Interior Maintenance, Repairs, Minor Work, Inspection, Service, and Replacements

2.2.2.2 Exterior Window Cleaning, Canopies, Skylight, Inspection, and Resealing

2.2.2.3 Door, Keys, Hardware, and Roll-up Doors Inspection

2.2.2.4 Painting and Patching Inspection, Repairs and Replacement

2.2.3 General Exterior Recurring Services

2.2.3.1 The Contractor shall provide recurring services regularly (e.g., weekly, monthly, annually).

2.2.3.2 Contractors are advised that the proposal schedule has combined more frequent RS into RS of less frequent intervals.

2.2.3.3 The more frequent intervals of recurring services shall be performed in conjunction with less frequent recurring services.

2.2.3.4 All monthly recurring services shall be performed along with an annual recurring service.

2.2.3.5 The total work consists of eleven (11) monthly recurring services and one (1) annual recurring service which incorporates the monthly recurring services parties.

2.2.4 General Exterior Preventative Maintenance Services

2.2.4.1 Scheduled maintenance activities aimed at preventing potential failures and prolonging the lifespan of equipment or systems.

2.2.4.2 The maintenance services that shall be provided regularly (e.g., weekly, monthly, and annually).

2.2.5.3 This shall include, but is not limited to, routine inspection, preventive maintenance, corrective repair, and minor installation.

2.2.4.4 The Contractor shall provide all management, supervision, personnel, materials, and equipment necessary to perform a full range of interior carpentry services.

2.2.4.5 The Contractor shall manage all related tasks to ensure exterior components are maintained in a state of good repair and full operational readiness, in accordance with professional trade standards.

2.2.4.6 All preventative maintenance is included in PWS C.2 General Operations Support Services CLINs.

2.2.5 General Exterior Predictive Maintenance Services

2.2.5.1 Predictive maintenance is recurring scheduled work typically consisting of non-destructive testing and sampling to predict equipment problems so that corrective action may be taken to preserve or restore real property to such a condition that it may be used reliably for its designated purpose.

2.2.5.2 The term includes work undertaken to prevent damage to a facility that otherwise would be more costly.

2.2.5.3 The Contractor shall provide predictive maintenance services regularly (e.g., weekly, monthly, and annually).

2.2.5.4 All predictive maintenance is included in PWS C.2 General Operations Support Services CLINs.

2.2.6 General Exterior Miscellaneous Services

2.2.6.1 Miscellaneous exterior Accessories

2.2.6.2 The Contractor shall repair or replace damaged, inoperative, or missing exterior accessories including but not limited to:

2.2.6.2.1 Gutters

2.2.6.2.2 Roof Vents

2.2.6.2.3 Facia

2.2.6.2.4 Soffit

2.2.6.2.5 Downspout

2.2.6.2.6 Gable Vents

2.2.6.2.7 Doors

2.2.6.2.8 Door Handles and Knobs

2.2.6.2.9 Locks

2.2.6.2.10 Hinges

2.2.6.2.11 Bird Guards

2.2.6.3 The Contractor shall replace materials or equipment that is, at a minimum, a like-for-like replacement, meeting or exceeding all functional and performance specifications of the original materials or equipment.

2.2.7 General Exterior End-of-Life

2.2.7.1 The Contractor shall communicate with the COR when the equipment has over five (5) repair tickets in one (1) calendar year, will no longer be supported by manufactory, or repair is no longer available.

2.2.7.2 The Contractor shall continue to maintain or provide temporary equipment during the replacement process under PWS Section C.3 Specific Operations Support Services.

2.2.7.4 The Contractor shall provide a written report to the COR that includes a replacement recommendation, budgetary estimate, and a proposed transition schedule.

2.3 Plans

2.3.1 Preventive Maintenance (PM) Plan

2.3.1.1 The Contractor shall submit a Preventive Maintenance Plan as part of the Contractor’s proposal.

2.3.1.2 The Plan shall detail the schedule, procedures, and checklists for the proactive inspection and maintenance of all exterior and interior components covered under this PWS.

2.3.1.4 The frequency and timing of maintenance activities (e.g., monthly, quarterly, annually).

2.3.1.5 All PM activities and findings shall be documented and submitted to the COR as part of the monthly progress report.

2.3.1.6 The Contractor shall keep records of maintenance activities and provides reports to the COR.

2.3.1.7 All preventive maintenance is included in PWS Section C2 General Operations Support Services.

2.3.2 Predictive Maintenance Plan

2.3.2.1 The Contractor shall submit a Predictive Maintenance Plan as part of the Contractor’s proposal.

2.3.2.2 The Plan shall detail the schedule, procedures, and checklists for the proactive inspection and maintenance of all exterior and interior components covered under this PWS.

2.3.2.4 The frequency and timing of maintenance activities (e.g., monthly, quarterly, annually).

2.3.2.5 All PM activities and findings shall be documented and submitted to the COR as part of the monthly progress report.

2.3.2.6 The Contractor shall keep records of maintenance activities and provides reports to the COR.

2.3.2.7 All preventive maintenance is included in PWS Section C2 General Operations Support Services.

2.3.3 Contractor Emergency Plan

2.3.3.1 The Contractor shall submit a Contractor Emergency Plan as part of the Contractor’s proposal.

2.3.3.2 Outlines the requirements and responsibilities of the Contractor in relation to emergency preparedness and response for the services provided under the service contract.

2.3.3.3 Emergency: Any situation that poses an immediate risk to health, life, property, or the environment, requiring urgent intervention.

2.3.3.4 The Emergency Plan shall include:

2.3.3.4.1 Identification of potential emergency scenarios.

2.3.3.4.2 Procedures for responding to emergencies.

2.3.3.4.3 Communication protocols for notifying relevant stakeholders.

2.3.3.4.4 Evacuation and safety measures.

2.3.3.4.5 Roles and responsibilities of personnel.

2.3.3.5 Emergency Notification: In the event of an emergency, the Contractor shall notify the COR and

Contracting Officer immediately using the designated communication channels.

2.3.3.6 The Contractor shall provide timely updates regarding the status of the emergency response efforts and any implications for service delivery.

2.3.3.7 The Emergency Plan shall be reviewed and updated at least annually or as required by changes in operations, regulations, or lessons learned from actual emergencies or drills.

2.3.3.8 All revisions to the Emergency Plan must be submitted to the Contracting Officer for approval.

2.3.3.9 A copy of the Government ’s Occupant Emergency Plan (OEP) shall be provided to the Contractor during the post award meeting.

2.3.3.10 The name, address, telephone number and current position of each employee that will participate in the Contractor Emergency Plan.

2.3.3.11 The Contractor shall be required to operate the facility during all emergency situations including, but not limited to fires, accident and rescue operations, strikes, civil disturbances, natural disasters, utility service outages and military contingency operations.

2.3.3.12 Designated Contractor personnel, including the On-site Supervisor, shall be thoroughly familiar with the Government ’s OEP and shall be trained by the Contractor to fully understand their responsibilities relating to each emergency plan.

2.3.3.13 The emergency plan shall be developed by the Contractor as a critical part of the Management Plan and shall be submitted in the draft as part of the Technical Proposal.

2.3.3.14 Contractor participation in emergency plans shall be mandatory during building related emergencies or natural disasters, regardless of the time of occurrence.

2.3.3.15 The specific functions that each employee will perform during emergency situations.

2.3.3.16 If temporary or subcontractor employees are to be used, the same information is required as in the Strike Contingency Plan.

2.3.3.17 The Contractor will have at least two (2) employees on site during emergency weather-related events during and after normal business hours to monitor the building in case of an issue.

2.3.3.18 The Contractor will have an emergency phone number that will allow COR and FACILITIY police to contact in time of a crisis.

2.3.3.19 The employees of the Contractor must be able to work independently and make decisions to determine the nature of the repair and be able to execute a temporary or full repair or replace any damage in a safe manor, if any arise.

2.3.3.20 The Contractor’s procedures and actions to support the Government ’s OEP.

2.3.3.21 The Contractor’s procedures to operate the facility during all emergency situations (fires, accident and rescue operations, strikes, civil disturbances, utility outages and military contingency operations)

2.3.4 Strike Contingency Plan

2.3.4.1 The Contractor shall submit the Strike Contingency Plan (SCP) as part of the Contractor’s proposal

2.3.4.2 The Contractor shall prepare a Strike Contingency Plan to be used in the event of a strike by its employees

2.3.4.3 The names, addresses, telephone numbers, and contact persons of proposed firms the Contractor intends to utilize to provide the services defined in this specification during strikes by his employees.

2.3.4.4 Contractor shall provide copies of current licenses and certifications of experience ensuring the

Government that all temporary or replacement employees (including subcontractor employees) will meet the experience and licensing requirements of this PWS.

2.3.5 Quality Control Plan

2.3.5.1 The Contractor shall submit the Quality Control Plan (QCP) as part of the Contractor’s proposal.

2.3.5.2 The Contractor shall establish and maintain a QCP in accordance with the FAR 52.212-4(a)

“INSPECTION/ACCEPTANCE” clause, to ensure that the work performed under the contract conforms to contract requirements.

2.3.5.3 The Contractor’s QCP shall provide top Contractor management with an effective and efficient means of identifying and correcting problems throughout the entire scope of contract.

2.3.5.4 A Description of the Contractor’s QC system. The system must cover all contract services, specify work to be inspected on either a scheduled or unscheduled basis and describe how inspections are to be conducted.

2.3.5.5 The name(s) and qualifications of the individual(s) responsible for performing the QC inspections, and the extent of their authority.

2.3.5.6 Provisions for recording the results of inspections and for recording corrective action taken.

2.3.5.7 Provisions to update and revise the QCP during the performance of the contract.

2.3.5.8 A file of all QC inspections both performed and scheduled, inspection results, and dates and details of corrective actions taken shall be maintained by the Contractor through the term of this contract.

2.3.5.9 The file shall be the property of the Government and made available to the COR upon request during regular working hours.

2.3.5.10 The file shall be turned over to the COR within three (3) days following completion or termination of this contract.

2.3.6 Contractor Phase-In Plan

2.3.6.1 The Contractor shall submit a Contractor Phase-In Plan as part of the Contractor’s proposal.

2.3.6.2 The Contractor shall identify key milestones within each CLIN that must be achieved before moving to the next the CLINs.

2.3.6.3 The Contractor shall provide how many employees will be assigned.

2.3.6.4 The Contractor shall provide a work schedule to minimize impact on the Government daily operations.

2.3.6.5 The Contractor shall provide the name(s), qualifications of the individual(s), and work schedule

2.3.6.6 The Contractor shall ensure and allows for some flexibility in the phase-in plan to accommodate unforeseen circumstances.

2.3.6.7 The Contractor shall provide records of each CLINs phase's progress, including start/end dates, work completed, inspections, and any changes or issues.

2.3.6.8 The Contractor’s file shall be turned over to the COR within three (3) days following completion or termination of this contract.

2.3.7 Contractor Phase-Out Plan

2.3.7.1 The COR and Contractor have ninety (90) days prior to the expiration of the contract to plan for phase-out operation.

2.3.7.2 A copy of the CLIN’s phase-out operation shall be provided to the COR.

2.3.7.3 In addition, this Contractor agrees to provide phase-out services for a period not to exceed sixty (60) days.

2.3.7.4 Continuity and performance for all services required under this contract shall be maintained during this period by the incumbent Contractor.

2.3.7.5 The Contractor shall handover all maintenance logs, warranties, and service historic data during phase-out plan.

2.3.7.6 The current Contractor shall complete all projects, maintenance, and repairs before executing the phase-out plan.

2.3.7.7 The Contractor shall provide a timeline for each phase-out activity within each CLIN, including start and end dates.

2.3.7.8 The KO will provide the tasks that need to be finished before phase-out.

C.3 Specific Operations Support Services

3.1 Specific Operations Support Service Categories

Specific services are not included in the services provided under General Operations Support Services.

Specific services are non-recurring services required to ensure the buildings and structures are complying with upgrades to: (1) Americans with Disabilities Act (ADA), (2) U.S. Access Board Technical Guide, and (3) International Building Code (IBC) that are not currently known but subsequently deemed necessary. The Contractor shall address needs or requirements and the assets being maintained. These services go beyond general maintenance tasks and are often tailored to the unique aspects of the equipment, facilities, or systems involved. Upon request by the Government, the Contractor shall furnish performance and payment bonds before receiving a notice to proceed with the service.

3.1.1 Backlogged Services (CLIN 0003)

3.1.1.1 The Contractor shall notify the Government in writing within 90 business days of identifying the backlog.

3.1.1.2 The Contractor shall provide an estimated timeline for completion and propose a revised schedule for the backlogged services.

3.1.1.3 The contractor shall have 30 days to respond or complete outstanding tasks.

3.1.1.4 Contractors shall prioritize outstanding tasks with the COR based on urgency and importance.

3.1.1.5 Exterior Description

3.1.1.5.1 Exterior Maintenance, Repairs, Minor Work, Inspection, Service, and Replacement

3.1.1.5.2 Exterior Window Cleaning, Canopies, Skylight, Inspection, Pressure Washing and Resealing

3.1.1.5.3 Exterior Door, Keys, Hardware, and Roll-up Doors Inspection

3.1.1.5.4 Exterior Painting and Patching Inspection Service, and Replacement

3.1.1.6 Interior Description

3.1.1.6.1 Interior Maintenance, Repairs, Minor Work, Inspection, Service, and Replacement

3.1.1.6.2 Fire Extinguishers Inspection and Replacement

3.1.1.5.3 Interior Window Cleaning, Canopies, Skylight, Inspection, and Resealing

3.1.1.5.4 Door, Keys, Hardware, and Roll-up Doors Inspection

3.1.1.5.5 Painting and Patching Inspection, Repairs and Replacement

3.1.2 Pre-Existing Deficiencies (CLIN 0004)

3.1.2.1 Ten (10) calendar days after the Contractor receives the notice of award, the Contractor shall submit a proposed plan to the KO that details the number of personnel that will be employed, time, location, and date of inspections for the purpose of identifying any pre-existing deficiencies with the building or building equipment.

3.1.2.1.1 The KO shall accept or change the Contractor’s inspection dates and notify the Contractor of the decision.

3.1.2.2 The COR and the Contractor shall make a complete and systematic inspection of all mechanical, electrical, and utility systems covered by this PWS.

3.1.2.2.1 The Contractor shall then prepare and submit to the COR a pre-existing deficiency report listing all observed pre-existing deficiencies with equipment or systems noted during the joint inspection.

3.2.2.2.2 The Contractor shall also include as part of this listing, any equipment or systems which are now operable, but which the Contractor feels should be considered for repair or upgrade.

3.2.2.2.3 The pre-existing deficiency list shall be submitted to KO for review fifteen (15) days after the joint inspection.

3.2.2.2.4 If the Contractor can correct the deficiency through normal preventive maintenance schedule and procedures, the COR will direct that it be done as such.

3.2.2.2.5 If the preventive maintenance procedures cannot be utilized to correct the noted deficiency, the

Contractor may be requested to submit a proposal to make the necessary repairs.

3.2.2.2.6 Upon request of the COR, the Contractor will submit a price proposal for the repair in question.

3.2.2.2.7 If necessary, negotiations will be initiated between the Contractor, COR and the KO to reach an agreement on a price for that repair.

3.2.2.2.8 The Contractor may file a claim with the KO for any monies that are in dispute.

3.2.2.2.9 The Contractor will not delay commencement of the repair while awaiting the processing of the claim.

3.2.2.2.10 The Government reserves the right to have any or all the repairs of pre-existing deficiencies accomplished by other means.

3.1.3 Alterations (CLINs 0005, 1005, 2005, 3005, 4005)

3.3.1 Alterations Ceiling Tiles and Grinds

3.3.2 Alterations Decks and Loading Docks

3.3.3 Alterations Doors

3.3.4 Alterations Floors

3.3.5 Alterations Walls

3.1.4 Americans with Disabilities Act (ADA) Upgrades (CLINs 0006, 1006, 2006, 3006, 4006)

3.4.1 ADA Accessible Restroom Upgrades

3.4.2 ADA Door Modifications

3.4.3 ADA Flooring Adjustments

3.4.4 ADA Handrail and Signage Installation

3.4.5 ADA Ramp Installations

3.1.5 Beyond Economical Service (CLINs 0007, 1007, 2007, 3007, and 4007)

3.1.5.1 An asset shall be deemed Beyond Economical Repair (BER) if the repair exceeds the scope and complexity of PWS Section C.2 General Operations Support Services. The BER considers repairs, market value, age and condition of asset.

3.1.5.2 The Contractor shall provide a detailed description of the asset's condition, nature of the failure, and propose an equivalent asset.

3.1.5.3 Beyond Economical Service Description

3.1.5.3.1 Beyond Economical Service Drywall and Wall Covering

3.1.5.3.2 Beyond Economical Service Flooring and Carpet

3.1.5.3.3 Beyond Economical Service Painting and Patching

3.1.5.3.4 Beyond Economical Service Ceiling Tiles and Grinds

3.1.5.3.5 Beyond Economical Service Baseboard and Caulking

3.1.5.3.6 Beyond Economical Service Doors, Door Frame, Roll-up, Hardware

3.1.5.3.7 Beyond Economical Service Windows, Skylights

3.1.6 Extraordinary Services (CLINs 0008, 1008, 2008, 3008, and 4008)

3.1.6.1 Applies to any repair, restoration, or replacement service required under this PWS that exceeds the scope and complexity of PWS Section C.2 General Operations Support Services.

3.1.6.2 Repairs may involve significant structural work, specialized materials, or extensive labor beyond normal service parameters.

3.1.6.3 The Contractor shall promptly notify the Contracting Officer and COR of any proposed extraordinary repair in writing.

3.1.6.4 The notification shall include a detailed description of the repair work.

3.1.6.5 The Contractor shall obtain approval from the Contracting Officer before proceeding with extraordinary repairs.

3.1.6.6 The Contractor shall perform extraordinary repairs in a timely and professional manner, minimizing disruption to the Client’s operations.

3.1.6.7 Extraordinary Services Descriptions

3.1.6.7.1 Structural Repair, Brick Walls and Reinforcement of Load-Bearing Walls due to Damage or

Deterioration

3.1.6.7.2 Roofing, Gutter, and Facial Damage

3.1.6.7.3 Doors and Windows

3.1.6.7.4 Removal and replacement of damaged flooring

3.1.6.7.5 Extensive Renovation or Major Renovations due to unexpected damage to interior spaces

3.1.7 End-of-Life Replacement Services (CLINs 0009, 1009, 2009, 3009, and 4009)

3.1.7.1 The Contractor shall notify the COR in writing when equipment has reached the end of its manufacturing lifecycle.

3.1.7.2 The equipment End-of-Life Replacement Services includes:

3.1.7.2.1 Interruption of Production.

3.1.7.2.2 Limited Availability of Replacement Parts.

3.1.7.2.3 Potential Safety Concerns.

3.1.7.3 The Contractor shall propose removal and replacement of the End-of-Life items.

3.1.7.4 The Contractor is responsible for the installation of new, compatible, or upgraded items that meet current standards or requirements.

3.1.7.5 The Contractor shall acquire new items that are either direct replacements or upgrades.

3.1.7.6 The Contractor shall ensure that the new installations function correctly and meet the PWS specifications.

3.1.7.7 The Contractor shall be responsible for properly disposal or recycling of the old, replaced items in compliance with environmental regulations.

3.1.7.8 The Contractor shall clearly define the scope of service related to end-of-life replacement services, detailing what constitutes End-of-Life Replacement Services, the criteria for determining when replacement services are necessary, and the specific tasks to be performed.

3.1.7.9 The Contractor shall obtain Contracting Officer’s approval before performing any end-of-life repairs or replacement services.

3.1.8 Latent Defects (CLINs 0010, 1010, 2010, 3010, and 4010)

3.1.8.1 Hidden flaws or issues in the work performed that are not immediately apparent or discoverable upon reasonable inspection.

3.1.8.2 These defects may not be visible or detectable at the time of completion of the work but can lead to significant problems later on.

3.1.8.3 The Contractor shall immediately notify the COR in writing: (1) the location, (2) a detailed description of the condition, (3) provide photographic evidence if available, and (4) an initial assessment of any immediate safety risks.

3.1.8.4 Latent Defects Services

3.1.8.4.1 Detailed inspections to identify potential latent defects in existing carpentry work.

3.1.8.4.2 Repair or replacement of defective elements identified during inspections and services to address issues.

3.1.8.4.3 Regular maintenance checks to prevent the development of latent defects and treatments to prevent rot, corrosion, or other deterioration.

3.1.8.4.4 Emergency Response Services for urgent repairs related to latent defects that pose safety risks.

Availability of on-call services for immediate assessment and repair.

3.1.8.4.5 Material Replacement Services of materials that have latent defects, such as rotting wood, corrosion, rust, or compromised structural elements.

3.2 Specific Operations Support Services Process

3.2.1 Proposal

The Contracting Officer will provide the Contractor with PWS and instructions for submitting a proposal. A site visit shall be conducted at the discretion of the Contractor with the Contracting Officer or COR. The Contractor may provide written recommendations for revisions, alternative methods or deviations from the Government’s PWS, as specified. The Contractor’s recommended changes shall be in the form of narrative descriptions, drawings, or sketches and shall include references to technical specification requirements. All recommended changes shall be submitted to the Contracting Officer within two (2) business days after the site visit. The Contracting Officer will review, coordinate with the COR, and evaluate the submission and may approve or disapprove the Contractor’s recommended changes, in whole or in part, for use in prosecution of the service. Upon acceptance of any recommended changes proposed by the Contractor, the Contractor shall be responsible for its accuracy, sufficiency and completeness. The proposal shall be completed and returned to the Contracting Officer within ten (10) working days after receiving PWS. The proposal shall include a breakdown of the technical approach and the firm-fixed price and be supported by reasonable detail and include any documentation or information as the Contracting Officer may request. The Contractor shall include the amount of time required to complete the service in the technical proposal if different from that specified in the PWS with supporting documentation.

3.2.2 Establishing Final Price for Specific Service

The Contracting Officer may approve the Contractor’s proposal and issue a task order which contains the (1) PWS; (2) Contractor’s technical approach to perform the service, and (3) firm-fixed price without negotiations, if the Contracting Officer determines that the Contractor’s proposed price is fair and reasonable.

If the Contracting Officer determines the Contractor’s proposal is not fair and reasonable, negotiations will be conducted between the authorized representatives of the Contractor and the Contracting Officer. Upon successful completion of negotiations, the Contracting Officer will issue a task order or a modification to a task order at the agreed upon negotiated firm-fixed price. Any work undertaken by the Contractor without a task order or modification providing a pre-approved firm-fixed price, is a General Service. Accordingly, no separate invoices will be paid for service that has not been separately requested by the Contracting Officer in accordance with the procedures in this section governing Specific Services.

3.2.3 Bonds

Upon request by the Contracting Officer, the Contractor shall furnish performance and payment bonds to Contracting Officer before receiving a notice to proceed with the service.

3.2.4 Task Order Schedule

Unless otherwise specified during negotiation all task orders shall be scheduled and completed within the negotiated completion time. If the service cannot be accomplished because of a delay, the Contractor may request an extension in writing including a reason for the delay. If the delay is due to non-receipt of material the following information is required in the extension request: material type, purchase order number, supplier (phone number and point of contact), date ordered, date promised, estimated date of receipt and estimated completion of service. Upon validation of this information the task order may be modified by the Contracting Officer to allow a reasonable amount of time for completion. On occasion, there will be conditions requiring immediate response by the Contractor to rearrange his schedule and to work continuously until the service is completed.

3.2.5 Unforeseen Conditions

If during service, the Contractor encounters unforeseen conditions which impact the service and which could not have been evaluated before Task Order award, the Contractor shall not precede without Contracting Officer authorization. The Contractor shall notify the Contracting Officer. The Contracting Officer will direct the Contractor to (1) submit a firm-fixed price for the unforeseen condition only or (2) submit a firm-fixed price for the total service as revised. The Contracting Officer will, after review and approval of the estimate, either (1) issue a modification to the task order, (2) cancel the original task order or (3) issue a new task order for the total service as revised.

3.2.6 Reports

The Contractor shall submit a “Daily Report to Inspector”. Data to be reported shall include the following:

workers by classification, move-on and move-off of construction equipment, materials and equipment delivered to the site, brief description of the service performed, testing performance, material used, approval of preparation work requested, or final inspection requested, warranty information shall be submitted prior to acceptance of service by the Government and signature of Contractor and date.

C.4 Licensing and Qualifications

C.4.1 Project Manager (PM)

C.4.1.1 Prior to the assignment of the Project Manager to the contract, a detailed resume containing, as a minimum, the information specified below must be submitted to the KO for approval and qualification standards and resume requirements shall apply to both new and replacement Project Managers.

C.4.1.2 Document showing the proposed Project Manager has current Secret Clearance. The Project Manager shall have signature authority and be permitted to accept service orders, notices of deductions, inspection reports, and all other correspondence on behalf of the Contractor.

C.4.1.3 The Project Manager shall be on-site during regular working hours, five days per week.

C.4.1.4 The Project Manager shall be responsible for the satisfactory performance of all the work done by the Contractor personnel.

C.4.1.5 The Project Manager shall be responsible for the overall management and coordination of all work and shall act as a central point of contact with the Government.

C.4.1.6 The Project Manager shall have ten (10) years of experience managing projects, reading blueprints, and materials specifications on industrial level.

C.4.1.7 All PMs shall be identified by wearing a white collared shirt with company name or logo.

C.4.1.8 All Contractor’s managers shall be identified by wearing a white collared shirt with company name or logo.

C.4.2 Master Carpenter (MC)

C.4.2.1 The MC is a senior leadership role responsible for overseeing all maintenance, repairs, and services of the contract.

C.4.2.2 The Contractor MC shall have ten (10) years’ experience and resume shall be submitted to the COR and KO for approval.

C.4.2.3 The contractor shall provide document showing the proposed Master Carpenter has current Secret Clearance.

C.4.2.4 The MC shall be able to adherence to local, state, and federal building codes, including the standards set by the Occupational Safety and Health Administration, that govern construction standards, safety, and materials used in carpentry projects.

C.4.2.5 The MC shall be advanced proficiency in reading and interpreting complex blueprints and construction documents.

C.4.3 Cabinetmaker

C.4.3.1 A skilled tradesperson specializing in designing, crafting, and installing cabinets and other wooden furniture, often tailored to specific client’s specifications.

C.4.3.2 Document showing the proposed Cabinetmaker has current Secret Clearance.

C.4.3.3 The Cabinetmaker shall have five (5) Years of experience of hands-on experience in cabinet making or woodworking, which can include an apprenticeship or formal training.

C.4.4 Roofer C.4.4.1 A skilled tradesperson engaged in roofing and gutters repairs.

C.4.4.2 Document showing the proposed Roofer has current Secret Clearance.

C.4.4.3 Adherence to local, state, and federal building codes that govern the construction and repair of roofs, ensuring safety and quality standards.

C.4.4.4 Years of experience (7-10), including knowledge of various roofing systems (e.g., asphalt, MOD BIT (Modified Bitumen), BUR (Built-Up Roof), and TPO (Thermoplastic Polyolefin), EPDM (Ethylene Propylene Diene Monomer), shingles, and metal roofing.

C.4.5 Framer

C.4.5.1 A skilled tradesperson who constructs the framework of buildings, including walls, floors, and roofs, using wood, metal, or other materials.

C.4.5.2 Document showing the proposed Framer has current Secret Clearance.

C.4.5.3 The Framer shall have five (5) years of hands-on experience in framing, including knowledge of commercial framing techniques.

C.4.6 Masonry C.4.6.1 Read and interpret blueprints/drawings to determine specifications and calculate materials required.

C.4.6.2 Lay bricks, stone or similar materials to build or refurbish walls, arches, chimneys, and other structures.

C.4.6.3 Apply and smooth mortar or other mixture over work surface.

C.4.6.4 Operate machinery and tools, such as mixers, saws, drills, and blowtorches.

C.4.6.5 Restore, clean, and repair existing masonry structures.

C.4.6.6 Ensure structures are level and compatible with local codes.

C.4.6.7 Maintain a clean and safe working environment.

C.4.6.8 Years of experience (3-5).

C.4.6.9 Mix cement, cut or shape bricks and stone, and ensure the alignment and integrity of the structure using levels and plumb bobs.

C.4.6.10 Waterproofing, repairing, and restoring old masonry structures.

C.4.6.11 Document showing the proposed Masonry has current Secret Clearance.

C.4.7 Drywall Installer / Finisher

C.4.7.1 Measure and cut drywall to fit walls and ceilings.

C.4.7.2 Install drywall using screws, nails or adhesives.

C.4.7.3 Apply joint tape and compound to cover seams and fill gaps.

C.4.7.4 Sand and smooth out drywall surfaces for painting or wallpapering.

C.4.7.5 Repair damaged drywall by removing and replacing damaged sections.

C.4.7.6 Build soundproof walls or fire-resistant walls using special materials.

C.4.7.7 Work safely using proper tools and equipment, such as drywall lifts and scaffolding.

C.4.7.8 Communicate with other tradespeople on job sites, such as electricians and plumbers, to coordinate installations.

C.4.7.9 Maintain clean and organized work area and dispose of debris and unused materials properly.

C.4.7.10 Document showing the proposed Drywall Installer/Finisher has current Secret Clearance.

C.4.8 Carpet Installer

C.4.8.1 A carpet installer is responsible for the installation, adjustment, and removal of carpets in residential and commercial settings, ensuring high-quality workmanship and customer satisfaction.

C.4.8.2 Measure, cut, and lay carpets according to specifications, ensuring a precise fit for each area.

C.4.8.3 Remove old flooring and prepare the underlying surface for new carpet installation.

C.4.8.4 Meet with clients to discuss their carpeting needs, provide quotes, and offer advice on carpet selection.

C.4.8.5 Utilize various tools such as carpet knives, power stretchers, and seams rollers to ensure a clean and secure installation.

C.4.8.6 Perform repairs on existing carpets, including re-stretching and patching as needed.

C.4.8.7 Clean the work area after installation, ensuring all debris is removed and the space is left tidy.

C.4.8.8 Proficiency in measuring and cutting carpet, as well as securing it with tack strips, glue, or staples.

C.4.8.9 Understanding different types of carpeting materials and installation techniques.

C.4.8.10 Ability to work on feet for extended periods, including kneeling and crouching.

C.4.8.11 Strong interpersonal skills to effectively communicate with clients and address their needs.

C.4.8.12 Previous experience in carpet installation is preferred, though not always required.

C.4.8.13 Document showing the proposed Carpet Installer has current Secret Clearance.

C.4.9 Painter C.4.9.1 Painters are responsible for applying paint, varnish, and other finishes to various surfaces, ensuring both aesthetic appeal and protection from damage.

C.4.9.2 Consulting with the clients to understand their painting requirements and preferences.

C.4.9.3 Preparing painting surfaces by washing walls, repairing holes, or removing old paint.

C.4.9.4 Mixing, matching, and applying paints and other finishes to various surfaces.

C.4.9.5 Providing decorative and faux finishes as the project requires.

C.4.9.6 Handling planning and prep work in an efficient manner.

C.4.9.7 Preparing the surrounding area by covering with cloth or plastic to prevent messes.

C.4.9.8 Moving furniture and equipment as necessary to reach the entire surface of the project.

C.4.9.9 Calculating the number of materials and time required for said project.

C.4.9.10 Cleaning up supplies and replacing fixtures when the project is complete.

C.4.9.11 Document showing the proposed Painter has current Secret Clearance.

C.4.10 Locksmith C.4.10.1 Locksmith shall be available 24hrs/7 days a week, and is responsible for installing, emergency calls, repairing, maintaining, keying systems, and various locks.

C.4.10.2 Locksmith shall hold all required licenses, certifications, and pass all background checks to legally perform Locksmith services at DLA.

C.4.10.3 Locksmith shall maintain compliance with all applicable laws, building codes, safety regulations, and industry standards.

C.4.10.4 The locksmith has a strict legal duty not to disclose any information about their work, the

Government security measures, combinations, or key codes to any unauthorized person.

C.4.10.5. Contractor shall maintain records of work performed, and inventory of locks and keys.

C.4.10.6 Locksmith shall be qualified to install all DI&S and Sergeant and Greenleaf (S&G) pad locks, XO-9, and X-10.

C.4 10.7 COR and Tenants will create a schedule before initial installation or changing of combinations.

C.4.10.8 The contract shall provide documents showing the proposed Locksmith has current Secret

Clearance

C.4.11 Floor Coverer Technician C.4.11.1 Perform routine installation and maintenance on various floor types including carpets, carpet tiles, and hardwoods.

C.4.11.2 Conduct inspections of floor surfaces to identify areas needing repairs.

C.4.11.3 Install flooring trim and baseboard work.

C.4.11.4 The contract shall provide documents showing the proposed Floor Coverer Technician has current Secret Clearance.

C.5 Facility Security C.5.1 The authorization granted and allowed access to enter DLA facilities areas.

C.5.2 All contractors and employees shall be able to hold one or more of the following tiers before the contract is awarded.

C.5.3 Tier 1 (Formerly NACI or level 1) – non-sensitive position and Tier 3 (Formerly ANACI or level 2) – non-critical sensitive national security position.

C.5.4 DoD security regulations require HQC visitors to be cleared before accessing the facility.

C.5.5 The weekday business hours are Monday through Friday from 6 a.m. to 4:30 p.m.

C.5.6 All visitors shall have a valid state-issued photo ID, such as a driver's license or Virginia Real ID driver's license and a printout of the visit confirmation from DBIDS to the HQC VCC (directions above).

C.5.7 Members of the public, family members, commercial vendors and contractors are considered visitors or guests and must enter the HQC through the VCC.

C.5.8 All personnel are required to sign-in and sign-out at the Child Development Center Building 2468

(CDC) front entrance and receive approval.

C.6 Common Access Card Procedures C.6.1 When Common Access Cards (CACs) are issued under this contract, the contractor shall complete and comply with the following steps to obtain, control, and turn-in Government-issued CACs, as well as establish procedures to always control and account for contractor CACs.

C.6.2 The Contractor shall have each contractor employee requiring a CAC complete and sign Sections I and II of the DD Form 1172-2.

C.6.3 The instructions for completing the DD Form 1172-2 are located at http://www.cac.mil/docs/1172-2- Instructions.

C.6.4 For Section II, Block 22, the contractor employee signs, and the DD Form 1172-2 is then forwarded to the COR by the contractor.

C.6.5 If the contractor is submitting a DD Form 1172-2 for him/herself (e.g., the owner) with no higher authority above them for verification, then the signature in Block 22 must be notarized to verify identity.

C.6.6 The Contractor forwards the DD Form(s) 1172-2 via hand-carry, secure mail, or encrypted email.

C.6.7 Each Contractor employee must verify his/her account information upon receipt of a username and password for the Trusted Associate Sponsorship System (TASS).

C.6.8 A Government employee will directly provide this information to the Contractor, as well as the web link for TASS.

C.6.9 Each Contractor employee will receive an email via TASS when his/her account has been approved.

C.6.10 The email will notify the employee to obtain a Government-Issued CAC from the nearest Real-Time

Automated Personnel Identification System (RAPIDS) office.

C.6.10.1 The email will also provide a link that identifies the locations of RAPIDS offices.

C.6.10.2 Each Contractor…