Draft - PWS - Hanel Vertical lift.pdf

SOLICITATION/CONTRACT NUMBER

2/12/2025 Page | 1

Performance Work Statement (PWS) for

Vertical Lift Storage Maintenance and Support

Performance Work Statement (PWS) for Hänel Vertical Lift System Maintenance and Support Services

1.0 Introduction

This Performance Work Statement (PWS) outlines the requirements for a five-year Indefinite Delivery, Indefinite Quantity (IDIQ) contract to provide preventative and corrective maintenance services for four (4) Hänel system vertical lift storage systems at Davis-Monthan Air Force Base (DMAFB), AZ. The Contractor shall provide all labor, supervision, management, equipment, tools, parts, and transportation necessary to fulfill the requirements outlined herein.

2.0 Objectives

The objective of this contract is to ensure the continued operational readiness, safety, and longevity of the Hänel vertical lift storage systems by:

• Providing regularly scheduled preventative maintenance to minimize downtime and extend the lifespan of the systems.

• Promptly diagnosing and repairing system malfunctions to ensure uninterrupted operations.

• Maintaining a safe operating environment for users by adhering to all applicable safety standards.

• Providing technical expertise and support to Government personnel on the operation and maintenance of the Hänel vertical lift storage systems.

3.0 Scope of Work

The Contractor shall provide certified Hänel Storage Systems Maintenance Technicians to perform the following tasks:

3.1 Hänel Vertical Lift System Maintenance and Repair:

• Preventative Maintenance: Conduct routine preventative maintenance on the four (4) Hannel system vertical lift storage systems, following manufacturer specifications and schedules. This includes, but is not limited to:

o Lubrication of moving parts o Inspection and replacement of wear items (belts, rollers, etc.)

o Adjustment of drive systems o Cleaning of tracks and components o Operational testing and safety checks

• Corrective Maintenance: Diagnose and repair malfunctions or breakdowns in the Hannel vertical lift storage systems. This includes:

o Troubleshooting electrical, mechanical, and software issues o Repairing or replacing faulty components

2/12/2025 Page | 2 o System calibration and adjustment o Safety system verification

• Emergency Repair Service: Provide on-call emergency repair services during normal business hours (Monday-Friday, 8:00 AM - 5:00 PM local time) to address unexpected system failures and minimize downtime.

• Record Keeping: Maintain detailed records of all maintenance and repair activities, including dates, services performed, parts replaced, and technician identification. These records shall be provided to the Contracting Officer on a monthly basis.

• Technical Expertise: Provide technical expertise and guidance to Government personnel on the operation and maintenance of the Hannel vertical lift storage systems.

IMPORTANT: All maintenance and repair tasks must be performed by technicians possessing current Hänel Storage Systems factory certifications. The use of non-certified technicians or non- Hänel parts will void any existing warranty and result in the cessation of service and support.

4.0 Contractor Personnel Qualifications

4.1 Hänel Certified Maintenance Technician:

• Certification: Possess and maintain a current Hänel Storage Systems factory certification demonstrating competency in the maintenance and repair of the specific models of Hänel vertical lift systems in use at DMAFB.

• Experience: Minimum of 2 years of experience directly related to the maintenance and repair of Hänel vertical lift storage systems, or similar automated storage and retrieval systems.

• Knowledge: Demonstrate comprehensive knowledge of:

o Mechanical, electrical, and control systems found in Hänel vertical lift storage systems.

o Hänel manufacturer specifications, maintenance schedules, and troubleshooting procedures.

o Relevant safety regulations and best practices for working with automated machinery.

• Communication: Possess strong communication skills to effectively interact with

Government personnel and document maintenance activities.

5.0 Government Furnished Property and Services

The Government shall provide the Contractor with the following:

• Access to the Hänel vertical lift storage systems for the purpose of performing maintenance and repair activities.

• Adequate space and lighting to safely and efficiently perform the work.

• Access to a standard electrical outlet (120V).

• Access to relevant technical manuals and documentation for the Hänel systems.

6.0 Security Requirements

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All Contractor personnel must pass background check to be able to gain access to base at the time of contract award and throughout the performance of this contract. The Contractor is responsible for ensuring all employees meet the necessary security clearance requirements and for initiating and maintaining the clearance process.

7.0 Performance Standards

The Contractor shall comply with all applicable Hänel manufacturer specifications, industry standards, and safety regulations in the performance of all maintenance and repair activities. The Contractor shall establish and maintain a Quality Control Plan (QCP) to ensure the quality of all services provided under this contract. The QCP shall be submitted to the Contracting Officer for approval within 30 days of contract award.

8.0 Reporting Requirements

The Contractor shall provide the following reports to the Contracting Officer:

• Bi-Annual Maintenance Reports: Detailed reports summarizing all maintenance and repair activities performed during the bi-annual, including dates, services performed, parts replaced, technician identification, and any recommendations for future service.

• Emergency Maintenance Report: A comprehensive report summarizing all maintenance and repair activities performed during the vist and year, including any recurring issues, system performance trends, and recommendations for improving the efficiency and lifespan of the Hänel systems.

9.0 Period of Performance

The period of performance for this contract shall be for a base period of one year, with four one-year option periods.

10.0 Place of Performance

The place of performance for this contract shall be at the location of the four (4) Hannel system vertical lift storage systems within DMAFB, AZ.

11.0 Invoicing and Payment

The Contractor shall submit invoices on a monthly basis for services rendered in accordance with the terms and conditions of this contract. Invoices shall be submitted electronically through the Wide Area Workflow (WAWF) system.

This PWS is not all-inclusive and is subject to change based on the specific needs of the Government. Any changes to this PWS will be coordinated with the Contractor and documented through a bilateral modification to the contract.