Draft PWS-FPB OM and Repairs.docx
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- Solicitation number
- 1605-BOC-24-NAT-0160
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This document is a draft Performance Work Statement (PWS) for facilities operations and maintenance services at the U.S. Department of Labor's (DOL) Frances Perkins Building (FPB) national headquarters. The PWS outlines the contractor's responsibilities to provide a full range of facility operations, maintenance, repair, remediation, and management services for the 1.9 million square foot, 15.4 acre FPB facility. Key requirements include building operations, electrical, mechanical, plumbing, HVAC, fire protection and life safety systems, architectural and structural systems, and emergency response services. The PWS also covers quality control, security, environmental/sustainability, and contractor staffing and qualifications. This is part of a larger pre-solicitation request for information (RFI) for the potential DOL Facilities Operations and Maintenance Services procurement, with an industry day site visit on June 18, 2024 and virtual Q&A session on June 25, 2024. Responses to the RFI questionnaire are due by June 28, 2024.
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Performance Work Statement (PWS)
Performance Work Statement (PWS) For
Facilities Operations and Maintenance Services
Contents
| Facilities Operations and Maintenance Services | 1 | |
| PART 1: GENERAL INFORMATION | 4 | |
| 1.1. | Description of Services/Introduction: | 4 |
| 1.2. | Background: | 4 |
| 1.3. | Objectives: | 4 |
| 1.4. | Scope: | 5 |
| 1.5. | Period of Performance: | 6 |
| 1.6. | General Requirements | 6 |
| PART 2: DEFINITIONS & ACRONYMS | 17 | |
| PART 3: GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES | 25 | |
| 3.1 | General: | 25 |
| 3.2 | Equipment: | 25 |
| 3.3 | Services: | 25 |
| 3.3.1 | Utilities. | 25 |
| 3.4 | Facilities: | 25 |
| PART 4: CONTRACTOR FURNISHED ITEMS AND SERVICES | 26 | |
| 4.1 | General: | 26 |
| 4.2 | Clearance: | 26 |
| PART 5: SPECIFIC TASKS | ……26. | |
| 5.1. | Program Management | 26 |
| 5.1.1. | Plans | 26 |
| 5.1.2. | Supervision | 32 |
| 5.1.3. | Computerized Maintenance Management System (CMMS) | 32 |
| 5.2. | Safety and Environmental | 33 |
| 5.2.1 | General | 33 |
| 5.2.2 | Scheduling and Recordkeeping | 33 |
| 5.2.3 | Facility Hazards | 33 |
| 5.2.4 | Workplace Safety | 33 |
| 5.2.5 | Electrical Safety | 34 |
| 5.2.6 | Fall Protection | 34 |
| 5.2.7 | Lockout/Tag-out | 34 |
| 5.2.8 | Asbestos Management | 34 |
| 5.2.9 | Spill Prevention, Control and Countermeasure Plan | 34 |
| 5.3. | Scheduled Maintenance and Services | 35 |
| 5.4. | Unscheduled Maintenance - Repairs | 35 |
| 5.4.1 | General | 35 |
| 5.4.1.1. | Non-Reimbursable Repairs and Alternations | 36 |
| 5.4.1.2 | Reimbursable Repairs and Alternations | 36 |
| 5.4.1.3 | Approval of Reimbursable Work | 37 |
| 5.4.1.4 | Invoicing | 37 |
| 5.4.1.5 | Ordering from Outside Sources | 37 |
| 5.4.1.6 | Force Majeure (Acts of God) | 37 |
| 5.4.1.7 | Warranties | 37 |
| 5.4.1.8 | Quality of Materials and Replacement Parts | 38 |
| 5.5 | Elevator Maintenance | 39 |
| 5.5.1 | General | 39 |
| 5.5.2 | Basic Services | 39 |
| 5.6 Emergency Service Request and Callback Response | 39 | |
| 5.7 | Additional Services | 40 |
| 5.7.1 Additional Services - General | 40 | |
| 5.7.2 Technical Program and Project Support | 41 | |
| 5.7.2.1. | Alteration Project Assistance | 41 |
| 5.7.2.2 Project Management Assistance | 41 | |
| 5.7.2.3 Specialized Asbestos Services | 41 | |
| 5.7.2.4 Asbestos Sample and Test | 42 | |
| 5.7.2.5 Pre-Alteration Asbestos Assessment Services | 42 | |
| 5.7.2.6 Ancillary Repair & Alteration Services | 43 | |
| 5.7.2.7 Mold Remediation, Restoration, and Testing Services | 44 | |
| 5.7.2.8 Use of Subcontractors | 44 | |
| 5.8 Order Level Materials | 45 | |
| 5.8.1 Call Order-Level Materials (OLMs) | 45 | |
| 5.9 | Reports | 45 |
5.9.1 PWS Level Report ………………………………………………………………………………………………………45
5.9.2 Call Order Level Reports…………………………………………………………………………………………….45
| PART 6 APPLICABLE PUBLICATIONS | 46 | |
| 6.1 | Publications Applicable to This PWS: | 46 |
| PART 7: Technical Exhibits, Operations & Maintenance and General | 50 | |
| EXHIBIT 1.1 | 50 | |
| Performance Requirements Summary | 50 | |
| EXHIBIT 1.2 Deliverables Schedule | 51 | |
| EXHIBIT 1.3 Building Information Sheet | 53 | |
| EXHIBIT 1.4 FPB Equipment Inventory | 53 | |
| EXHIBIT 1.5 Quality Assurance Surveillance Plan (QASP) – O&M | 54 | |
| EXHIBIT 1.6 Bio-Based Purchases Reporting | 54 | |
| EXHIBIT 1.7 Energy and Water Performance Targets | 55 | |
| EXHIBIT 1.8 Energy and Water Efficiency Monthly Reports | 55 | |
| EXHIBIT 1.9 Recycle and Waste Data Capture Sheet | 58 | |
| EXHIBIT 2.0 Green Purchase Report | 59 |
PART 1: GENERAL INFORMATION
Description of Services/Introduction:
This is contract is to provide a full range of facility operations, maintenance, repair, remediation, and management services at the U.S. Department of Labor (DOL) headquarters, The Frances Perkins Building, (FPB). The Contractor shall provide management, supervision, labor, materials, equipment, and supplies to perform facility operations, maintenance, repair, remediation, and management support services as defined in this PWS and subsequent orders. Services shall be in accordance with all applicable Federal, State, and local laws, regulations, codes, technical manuals, manufacturer’s guidelines, and DOL policy and directives. The Contractor is responsible to maintain equipment in a manner to ensure any applicable warranty remains valid.
The Contractor shall operate and maintain the DOL Building to acceptable conditions. Costs for maintenance and repair required after normal duty hours shall be factored into the Base Services portion of the contract and is not subject to reimbursement by the Government. Services may include, but are not limited to, operations, scheduled and unscheduled building maintenance, repair of building structures, equipment, and infrastructure systems, fire alarm, building operations systems, elevator service and maintenance, repair, remediation, and alteration services for all areas located within the Frances Perkins Building and on the grounds of the property of, 200 Constitution Ave NW, Washington, DC 20210.
Background:
The Frances Perkins Building (FPB) is the national headquarters for the U.S. Department of Labor (DOL). The building was completed and dedicated by former President Gerald Ford on October 18, 1974. Originally named the New Labor Building, the name was changed to honor former Secretary of Labor, Frances Perkins, the first female cabinet secretary in the United States. The dedication ceremony was held on April 10, 1980; the 100th anniversary of her birth.
The FPB is a 1.9 million square foot facility situated on 15.4 acres of land. The building composition is mainly limestone and is configured in 3 wings – South, Center and North. The FPB has approximately 1.1 million square feet of office space that can house up to 5,200 employees, has four garages, a full-service cafeteria, coffee kiosk, snack bar, dry cleaner, fitness center, credit union, child care center, a U.S. Postal Service office and other amenities.
The Frances Perkins Building is a delegated Building, meaning that the authority and rights to operate and maintain the facility have been delegated by GSA to the Department of Labor and the Department of Labor is reliant upon the O &M contractor to perform the operations and maintenance tasks necessary to maintain the efficient operations and maintenance of the Frances Perkins Building.
The Contractor shall provide technical operations and maintenance expertise to assist DOL in making management and maintenance decisions for the efficient, effective, economical, and satisfactory operations and maintenance of the building over the life of the contract.
Objectives:
The objective of this contract is to obtain efficient, effective, economical, and satisfactory facilities operations, maintenance, repair, and remediation services that will meet the current and future needs of DOL over the term of the PWS. This includes not only the accomplishment of predefined tasks, but also the technical, expertise of a Contractor to jointly manage the execution of maintenance and operations of facility asset(s), customer requests, and projects in partnership with DOL.
Scope:
The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items deemed necessary to perform the full range of Operations and Maintenance (O&M) and repair as defined in this Performance Work Statement (PWS). At a minimum, the Contractor shall perform to the standards in this contract. The Contractor is responsible to operate and maintain equipment in a manner to ensure any applicable warranty remains valid. The Contractor shall operate and maintain the DOL Frances Perkins Building (FPB) to acceptable conditions. Costs for maintenance required after normal duty hours shall be factored in to the Base Services portion of the contract and is not subject to reimbursement by the Government. The scope of this services include, but are not limited to:
a. Building operations
b. All electrical systems, high voltage, interior and exterior lighting and equipment
c. Mechanical, plumbing, heating, ventilation, and air conditioning (HVAC) systems, refrigeration, and equipment
d. Fire protection and life safety systems and equipment
e. All building controls and control systems
f. Architectural, decorative, and structural systems, fixtures, and equipment within the site (to the property line)
g. 24 hour service request desk operations, to include record keeping using a government furnished computerized maintenance management system (CMMS) as well as other administrative functions
h. Door hardware, lock and keying services, maintenance, and controls, and access and perimeter control systems
i. Dock levelers, garage doors, parking control equipment, rolling doors, conference room partitions, and guard booths.
j. Installation, maintenance, and replacement (not or restocking) for the proper operation of all building and restroom dispensers (toilet paper, hand towel, hand sanitizer stations, etc.).
k. Static and dynamic bollard, wedge and barrier systems, including motorized barriers and gates.
l. All concessions, pantry, kitchenette, cafeteria and kitchen area equipment, including permanently installed HVAC, refrigeration and plumbing equipment including kitchen appliances, grease traps, exhaust ducts, general cafeteria equipment, fire suppression and alarm equipment and systems. Emergency power generations, storage tanks, pipes and systems, also includes recapture and disposal of refrigerators, potable ACs.
m. Roofing systems
n. Stormwater Management.
o. Mechanical equipment for all anchor point, fall protection and window washing systems, (wall glider, tracks, davits, pedestals and associated equipment)
p. US flag pole, lighting and pulley systems.
q. Elevator Services, operations and repair
r. Mold remediation, restoration, and testing services
s. Hazardous material, asbestos testing/abatement, and assessment services
t. Equipment maintenance, certification, and inspection services
u. Repair and Alteration construction
v. Condition assessments and system surveys
w. Preventative, scheduled, and unscheduled maintenance
x. 24 Hour Emergency response services
y. Building Automation Systems monitoring and services
z. Provide miscellaneous building /maintenance services to assist with the day-to-day facility operations, but not limited to: removing and cleaning of vents and filters; adjusting climate conditions; doors, handling plumbing requests; hanging pictures/banners/plaques, installing wall mounted whiteboards, installing TVs and their mounting brackets, electrical, network and cable, replacing damaged, wet or stained ceiling tiles, making minor modifications to spaces such as installing electrical outlets, and electrical whips for systems furniture, replacing damaged wet or stained carpet tiles, minor modular furniture repairs and modification, including maintenance of the modular furniture locks and keys
Additional services may be required at the discretion of DOL for work relating to the operations, maintenance, and repair of the covered facilities.
Excluded from this scope are:
a. Security systems, (excepting where co-functional as access control, i.e. bollards, wedges, roll-up doors.)
b. Telecommunication systems
c. Equipment owned by servicing public utilities
d. Fitness center equipment
e. Automated External Defibrillators (AEDs)
The Contractor must prepare submit the records, reports and data required by GSA, as part of the delegated building reporting requirement, at the scheduled intervals determined by GSA. The contractor must coordinate with the COR and notify the COR when submitting the required records, reports, and data to GSA.
Period of Performance:
The period of performance shall be for one (1) Base Period of 12 months and four (4) 12-month option periods.
The Government reserves the right to extend the term of this PWS at the prices set forth in Section B in accordance with the terms and conditions contained in clause 52.217-9 entitled, “Option to Extend the Term of the Contract”.
General Requirements
1.6.1. Quality Control:
A Quality Control Program (QCP) shall be developed and implemented. The Contractor’s QCP shall ensure Contract compliance, and act to ensure that potential problems with building equipment, systems and services are identified, documented, and resolved prior to failure or degradation. In the event of findings by the Government Quality Assurance Program, the Contractor shall implement progressively responsive quality control measures commensurate with the severity of the Government's findings. The Contractor shall maintain a detailed Quality Control Plan to ensure coverage of all scope areas and to meet facility specific conditions. It shall describe the Contractor’s overall approach, schedule, roles and responsibilities as it relates to quality control and leverage increased in-house staffing levels and building presence as required. One copy of the approved Quality Control Plan shall be provided to the CO and COR no later than 90 days after the effective date of the contract.The plan shall include, but is not limited to, the following:
An inspection system covering all the services or requirements in the PWS. It must specify the areas to be inspected on either a scheduled or unscheduled basis, how often inspections will be accomplished, and the title of the individual(s) who will perform the inspection.
The methods for identifying and preventing defective or unsatisfactory work in the quality of service performed before the level of performance becomes unacceptable.
Onsite records of all inspections conducted by the Contractor and necessary corrective action taken. A report of all actions will be provided to the COR.
Work that must be redone because it did not meet applicable standards shall not be assigned and treated as a new work request or order; rather, it shall be counted as part of the original work request or order, Original work order must be re-opened. The Contractor shall appoint a Quality Control Manager which may be a collateral duty.
1.6.2. Quality Assurance:
The Government will inspect the Contractor’s performance using a quality assurance program through random inspections, scheduled inspections, or any other method of inspection that the Government determines reflects the actual successful performance of this PWS, including the efficient execution of work orders, maintenance, repair and preventative maintenance work.
As part of the Government’s quality assurance program, the Government may:
a. Review and, if warranted, reject any reports or other submittals required from the Contractor.
b. Review performance and service records, including but not limited to monthly reports, Building Automation System (BAS) data, CMMS data, and any computerized or hard copy records maintained by the Contractor documenting performance under this PWS, and require correction of any unsatisfactory conditions noted.
c. Determine the adequacy of the Contractor’s quality control, lock-out/tag-out, safety, confined space, fall protection, asbestos programs and documentation and the overall success of this program. The Government may order improvements, if it determines the program is insufficient or ineffective.
d. Obtain tenant satisfaction survey information and require improvements in service on the basis of such information to the extent such results correlate with deficiencies in PWS requirements.
e. Conduct physical inspections of facility equipment and systems, to include programs and files maintained on computers in Contractor onsite offices and work areas, and require correction of deficiencies noted.
f. Perform inspections with Government personnel or independent third party inspectors.
Contractor performance will be evaluated on the basis of the performance success or deficiencies, success or failure in meeting other PWS requirements, and the Contractor’s record of correcting deficiencies when noted. While corrective actions will be noted, a record of significant deficiencies or laggard response times may lead to a performance evaluation of less than satisfactory, despite eventual remediation.
The contractor’s Senior leadership and Site Project Manager(s) shall be required to meet with the COR, review board and/or CO Quarterly to discuss Contractor performance. The written minutes of these meetings shall be signed by the Project Manager, CO, and COR.
If the contractor’s performance is determined to be unsatisfactory by the COR and CO, where unsatisfactory performance is the Contractor’s failure to perform any of the requirements set forth in this PWS. In such cases, the Contractor shall be notified in writing by the CO and the Contractor shall be given the opportunity to correct unsatisfactory performance within a timeline acceptable to the CO. If unsatisfactory performance or failure to perform remains, the CO reserves the right to exercise options specified in to recapture the Government’s loss.
Cost assessed to the Contractor will be based on the cost of the fines or penalties assessed to the Government, and the Government material and personnel costs lost due to Contractor induced errors. Proposed assessments against the Contractor will be fully documented by the Government and forwarded to the Contractor for explanation of any extenuating factors which may apply. The CO will review the Contractor reply and make the final determination regarding any charges to be assessed.
The Contractor shall be subject to deductions for damages consequently incurred by the Government as a result of the Contractor's nonperformance or defective performance. These deductions may apply in case of total default, partial default, or when a specific contract requirement is not performed or, in the opinion of the CO, is unsatisfactorily performed.
The use or nonuse of any quality assurance methods (e.g., a measurement and verification (M&V) program) by the Government will not constitute a waiver of or excuse from the PWS requirements. The Government may implement or change quality assurance measures at any time during the term of the contract.
All records and files that this contract requires the Contractor to maintain shall be made readily accessible to Government representatives, including third party inspectors, on request. All records, files, plans, etc. utilized or generated during the course of the services by the Contractor, including all standard operating procedures and building operating plans, shall become the property of the Government (this excludes employee personnel files and company financial information). Files may be required to be provided in both hard copies and electronic copies.
DOL uses the Contractor Performance Assessment Reporting System (CPARS) or a similar performance measuring system to formally evaluate the Contractor's performance. Evaluations are generally conducted annually on or about the anniversary date of the contract and also at the end of the contract period. At the discretion to the Contracting Officer (CO), evaluations may be conducted for individual call orders.
1.6.3. Government Remedies:
The contracting officer will follow FAR 52.212-4, “Contract Terms and Conditions-Commercial Items” for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.
If the Contractor fails to perform or defectively performs any requirement of this contract, and when the CO determines that such failure is the proximate cause of the facility being in noncompliance with any federal, State or local statute or regulation, and when the Agency is assessed any fine or penalty as a result of such non‑compliance, the Contractor shall be liable to the Government for the amount of any fine or penalty so assessed. Any amount for which the CO determines the Contractor to be liable, shall be deducted from the amounts due on monthly invoices submitted after the amount is determined.
If the Contractor’s actions or inactions result in damage to the property, The Contractor shall be responsible for damages to The Frances Perkins Building property and its contents that, in the opinion of the CO, result from negligence or non-compliance with this PWS. In such cases, the Contractor shall be notified in writing by the CO and the Contractor will be given the opportunity to correct the damaged property at its expense within a timeline acceptable to the CO. If the Contractor fails to correct the damage under the terms agreed to with the CO, or otherwise fails to perform, any amount for which the CO determines the Contractor to be liable, shall be deducted from the amounts due on monthly invoices submitted after the amount is determined.
1.6.4. Recognized Holidays:
The holidays identified herein are recognized by the Government. Should a holiday fall on a weekend, the day designated by Government shall be recognized as the holiday.
| New Year’s Day | Labor Day | |
| Martin Luther King Jr.’s Birthday | Columbus Day | |
| President’s Day | Veteran’s Day | |
| Memorial Day | Thanksgiving Day | |
| Juneteenth | Christmas Day |
Independence Day
1.6.5. Hours of Operation/Place of Performance:
Unless otherwise specified at the call order level, the contractor is responsible for conducting operations between the hours of 6:00 a.m. and 8:00 p.m. Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate work force and maintain customer service hours continuously through this period for the uninterrupted performance of all tasks when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential. Unless authorized at the call order level or by the COR, telecommuting or “work at home” is not authorized under this PWS unless under emergency situations as determined by the COR.
1.6.6. Type of Contract:
This is a firm fixed price contract, orders issued under contract may be on a firm-fixed price, labor hour, and/or time and materials basis.
1.6.7. Security Requirements:
1.6.7.1. Physical Security.
The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.
1.6.7.2. Key Control.
The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. Keys issued to the Contractor shall not be duplicated; combinations shall not be disseminated beyond a "need to know" basis. The Contractor shall provide a list of personnel that have been issued keys to the COR, and shall update the list accordingly.
The Contractor is responsible to keep all mechanical, electrical rooms, wire closets and service closets locked at all times.
1. Lost Keys
In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.
1. Key Use
The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.
1.6.7.3. Lock Combinations.
The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.
1.6.7.4. Conservation of Utilities.
The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.
1.6.7.5. Personal Identity Verification of Contracted Personnel and Security Requirements
a. The Contractor shall comply with agency personal identity verification procedures that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24 and Federal Information Processing Standards Publication (FIPS PUB) Number 201.
b. The Contractor shall insert these security requirements in all subcontracts when the subcontractor is required to have routine physical access to a Federally-controlled facility and/or routine access to a Federally-controlled information system.
c. The Contracting Officer may delay final payment if the Contractor fails to comply with these requirements.
d. The Contractor shall ensure that all identification issued under this PWS (whether to a prime or subcontractor employee) is returned to the issuing agency unless otherwise approved in writing by the Contracting Officer:
i. When no longer needed for contract performance.
ii. Upon completion of the Contractor employee's employment.
iii. Upon contract completion or termination.
e. The Contractor shall notify the Government when Credentials are lost. In that event, the Contractor will be responsible for reimbursing the Government for its cost in issuing a replacement Credential. An incident report may be required prior to the issuance of a replacement Credential.
1.6.7.6. Processing of HSPD-12 Investigations and Credential Procedures
a. All Contractor personnel requiring facility or IT system access, may be required to fill out and submit security HSPD-12 forms and fingerprint cards prior to being allowed access. The COR or designee will provide detailed instructions on the HSPD-12 process, the forms to be submitted, and the handling of the forms after the PWS or individual order has been awarded. Unless otherwise indicated at the call order level or granted an extension by the CO, security forms shall be submitted to the COR within seven (7) calendar days of award.
b. The Government, at its sole discretion, may grant temporary suitability determinations to Regular or Temporary Employees. However, the granting of a temporary suitability determination to any such employee shall not be considered as assurance that a favorable suitability determination will follow.
1.6.7.7. Unsuitable Personnel
Upon notification by the COR that a contractor employee is unsuitable or unfit for their assigned duties; the Contractor shall immediately take action to remove and replace the employee.
1.6.7.8. Temporary Employees
Contract employees working less than six (6) months (Temporary Employees) may, at the Government's discretion, be required to undergo a lesser form of suitability determination. Prior to the time that an identification card is issued, if at all, such Temporary Employees will be required to comply with normal facility access control procedures, including sign-in, temporary badging, and escorted entry, as applicable.
1.6.7.9. Compliance with Security Requirements
a. The Contractor shall comply with all DOL security requirements.
b. When a controlled personal identification access system is used by a tenant agency at a site where work is performed, the tenant agency will be responsible for providing any required access credentials. Credentials shall be displayed at all times or as otherwise required by the tenant agency.
c. The Government is not responsible for any additional costs associated with compliance to these security requirements.
d. The Contractor shall be responsible for safeguarding all Government property provided for Contractor use. This includes, but is not limited to, Government Equipment. At the close of each work period, Government facilities, equipment and materials shall be secured. The Contractor shall take all necessary action needed to protect the Government's property against catastrophic events such as major or unusual weather conditions or utility outages. The Contractor shall designate a Security Representative to coordinate or otherwise manage security requirements in accordance with Frances Perkins Building requirements.
e. Contractor visitors are required to sign in and out at the entrance and must be escorted by the COR or designated Representative. Permanent workforce personnel with a valid Frances Perkins Building Contractor ID Badge are not required to sign in or out. The Contractor shall also provide the COR with a roster of visitors at least one duty day in advance of their expected arrival. The Contractor shall comply with all applicable Frances Perkins Building Security protocol.
f.
1.6.7.10. Parking
Parking garage permit parking is available at the Frances Perkins Building. Only two (2) parking permits will be allocated to the contractor at cost. Any other requirement for garage parking will be based on availability and will be at the contractor's cost.
1.6.7.11. Identification Credentials
All Contractor or subcontractor employees possessing Credentials shall visibly display their Credentials at all times while in the building(s). ID’s shall be worn with the photo and name facing away from the employee to facilitate easy identification of the employee. Any employee who is not wearing the ID or wears it backwards may be considered out of uniform and removed from the building that day.
1.6.7.12. Standards of Conduct
The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to its employees as may be necessary. The Contractor is responsible for ensuring that his employees do not disturb papers on desks; open desk drawers or cabinets; or use DOL supplies, equipment or telephones, except as authorized. Each employee is expected to adhere to standards of behavior that reflect favorably on their employer, and the Federal Government. No smoking or ‘vaping’ is allowed in the building or on Government property.
The Contractor shall not employ any person who is an Employee of the United States Government if the employment of that person would create an appearance or apparent conflict of interest. Contractor personnel, to include supervisory and technical personnel must be able to read, write, speak, and understand English.
The Contractor personnel are to limit discussions about the status of projects and project details with the building occupants and should direct building occupants to contact the COR for project status updates and information.
The Contractor shall ensure appropriate staff participation in any training scheduled by DOL during normal working hours at the Frances Perkins Building. The contractor will be required to complete mandatory training and shall be completed by the due date and shall be grounds for removal if not completed by the established due dates.
The Contractor shall provide at least four (4) hours of client relations training for their employees. This training shall be provided to each new hired employee through the life of the contract within 30 days of the date each employee is hired. This training will stress the importance of conflict avoidance and problem resolution. Emphasis will be placed on grooming, proper attire, appearance and the importance of professionalism and courtesy in day-to-day contact with building occupants and visitors. The Contractor shall maintain a record on site of this training for Government review.
Use of passenger elevators to transport carts, supplies and equipment is prohibited. Freight elevators shall be used for this purpose.
Contractor employees must avoid blocking the hallways with carts, supplies, or equipment.
1.6.7.13. Controlled Unclassified Information (CUI)
Only authorized holders shall have access to CUI. Authorized holders employed by the Contractor shall receive initial awareness training within 60 days of PWS or call order award and at least every two years thereafter, as applicable. This training will be provided by the DOL CUI Senior Agency Office, and coordinated with the COR. In the event a contractor employee misuses CUI, the matter will be referred to the cognizant CO to determine whether remedies should be imposed under the PWS.
1.6.8. Key Personnel:
The Contractor shall provide a manager who shall be responsible for the performance of work and supervision of Contractor Personnel. Project Manager and/or Assistant Project Manager should be onsite between 6:00 am and 8:00 pm. Shifts may be split but one of the two must be onsite during these hours. O&M On site Supervisor(s) must be onsite between 6:00 am and 8:00 pm and may split shifts during these hours. At a minimum, an onsite supervisor must be on site during any after hours or weekend work associated with this contract or reimbursable repair at no additional cost to the government. The Contract Manager must be onsite during normal hours for a minimum of an 8 hour shift. Working hours are 6:00am thru 8:00pm Monday thru Friday excluding recognized Federal Holidays (as defined in paragraph 1.15). Key Personnel shall be available to the COR after hours or weekends as it relates to operations, maintenance and repairs of the building, and is required to notify the COR of completion of repair projects, building system changes at no additional cost to the government. Temporary changes to the schedule must be approved in advance by the COR. The Government will provide space for Key Personnel, storage and shop space. The contractor will provide weekly working hours for key personnel, and are required to sign in daily.
The Contracting Officer (CO) has the authority to restrict the employment under the contract of any contractor employee, or prospective employee, who is identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the facility and its population. The CO may require the Contractor to remove any employee from the job site who is found objectionable by the Government. The removal from the job site of such persons shall not relieve the Contractor of the requirement to provide sufficient personnel to perform adequate and timely services.
All Contractor employees shall present a neat appearance and be easily recognized. Street clothes shall not be worn by the Contractor's personnel while performing work under this contract. All employees must wear Contractor issued uniform bearing a distinguishable emblem or patch. The COR must approve the clothing. The Contractor Staff, including Subcontractors are expected to be in uniform within 30 calendar days from the date he/she is hired.
Contractor personnel, to include supervisory and technical personnel must be able to read, write, speak, and understand English.
The Contractor shall ensure appropriate staff participation in any training scheduled by the DOL during normal working hours at the DOL Building. Contractor staff shall complete required DOL training prior to due dates.
The CO reserves the right to review the resumes of all proposed personnel for appropriate skill level prior to being employed under this contract. The Contractor shall immediately notify the COR and CO in writing when a decision to terminate an employee has been made.
1.6.8.1. Project Manager
The project manager shall be designated in writing by the Contractor and have complete authority to act for the Contractor in every detail during the term of the PWS. The Project Manager shall have the authority to accept notices of deductions, inspection reports and all other correspondence on behalf of the Contractor. The Project Manager shall have at least seven (7) years of experience as a Project Manager with PMP certifications in facility building operations in Federal owned buildings. The Project Manager shall have project management/supervisory experience in O&M/Facilities Management. Specifically, the Project Manager’s experience shall be in the operation, management, and supervision of building mechanical maintenance operations for buildings of the approximate size, complexity, and characteristics of the buildings to be covered by this PWS. Both new and replacement project managers shall meet these qualification standards.
Project Managers – shall have at minimum seven (7) years’ experience as an Assistant Project Manager in facility building operations with PMP certification in Federal owned buildings. Minimally the resume must contain:
1. The full name of the proposed project manager.
2. A detailed description of the previous seven (7) years’ employment history of the proposed project manager.
3. The names and addresses of the companies for whom the proposed project manager worked for the past seven (7) years, along with the names and telephone numbers of the immediate supervisors.
4. PMP Certification
1.6.8.2. Assistant Project Manager
The assistant project manager shall be designated in writing by the Contractor and have complete authority to act for the Contractor in every detail during the term of the contract. The Assistant Project Manager shall have the authority to accept notices of deductions, inspection reports and all other correspondence on behalf of the Project Manager. The Assistant Project Manager shall have at least seven (5) years of experience as a Project Manager with PMP certifications in facility building operations in Federal owned buildings. The Assistant Project Manager shall have project management/supervisory experience in O&M/Facilities Management. Specifically, the Assistant Project Manager’s experience shall be in the operation, management, and supervision of building mechanical maintenance operations for buildings of the approximate size, complexity, and characteristics of the buildings to be covered by this PWS. Both new and replacement assistant project managers shall meet these qualification standards. Minimally the resume must contain:
1. The full name of the proposed assistant project manager.
2. A detailed description of the previous seven (5) years’ employment history of the proposed project manager.
3. The names and addresses of the companies for whom the proposed project manager worked for the past seven (5) years, along with the names and telephone numbers of the immediate supervisors.
4. PMP Certification
1.6.8.3. Onsite Supervisors(s)
The onsite supervisor shall possess at least seven (7) year of experience in directing operation and maintenance of equipment in a supervisory capacity for equipment of the approximate size, complexity, and other characteristics of the equipment to be operated and maintained under this PWS. Both new and replacement onsite supervisors shall meet these qualification standards. The Onsite Supervisor shall be experienced certified and licensed in the maintenance of complex facilities and in the operation of utility systems of the type used at The Frances Perkins Building. Supervisory personnel shall be experienced in the administration, scheduling, and coordination of a work force for maintenance of a facility comparable to The Frances Perkins Building. Employees responsible for performing/approving such work must possess up to date licenses and certifications as required by the District of Columbia. Minimally the resume must contain:
1. The full name of the proposed supervisor.
2. A detailed description of the previous seven (7) years’ employment history of the proposed supervisor.
3. The names and addresses of the companies for whom the proposed supervisor worked for the past seven (7) years, along with the names and telephone numbers of the immediate supervisors.
The onsite supervisor will have direct authority over all Contractor personnel performing work. With regard to safety, the Onsite Supervisor(s) shall be capable of identifying existing and predictable hazards in the surroundings or working conditions which are unsanitary, hazardous, or dangerous to employees, and who has authorization to take prompt corrective measures to eliminate them.
1.6.8.4. Safety Manager
The Contractor shall appoint a Safety Manager which may be a collateral duty. The Government reserves the right to conduct unannounced safety inspections at any time. The Government reserves the right to investigate accidents involving Contractor personnel. The Contractor shall immediately report to the Government any bodily injury or death of Contractor personnel while in the performance of official duties, damage to Government property, or loss of Government property resulting from the activities of the Contractor, its agents, or employees.
The Contractor shall ensure that all signs, equipment, machinery, and hazards are marked or painted to identify the hazard. The colors and markings used shall conform to Occupational Safety and Health Administration (OSHA) regulations. The Contractor shall ensure that all operating equipment and tools have guards which conform to the provisions of OSHA regulations. The resume must reflect at least seven (7) year of experience in directing operation and maintenance of equipment in a safety capacity of the approximate size, complexity, and other characteristics of the equipment to be operated and maintained under this PWS.
1.6.8.5. Quality Control Manager
The Contractor shall appoint a Quality Control Manager which may be a collateral duty. The Quality Control Manager is responsibility for administering the Quality Control Program as defined by this PWS. The Quality Control Manager shall have at least seven (5) years of experience as a Quality Control Manager with certifications in facility building operations in Federal owned buildings.
1.6.8.6. Technicians
All personnel engaged in the work to be accomplished under this PWS, except for general maintenance workers and laborers, shall possess at least five (5) years of recent (within the past seven (7) years) experience in the operation and maintenance of equipment and systems comparable in complexity to systems covered by this PWS. Technicians shall possess all current and valid required professional certifications and licenses required by State and local jurisdictions, before starting work. Provide copies of professional certifications annually for all of technical and professional employees.
1.6.8.7. Fire Protection Technicians
Qualifications of Fire Alarm System Technicians All fire alarm system technicians must be certified by the National Institute for Certification in Engineering Technologies (NICET). Fire alarm systems technicians performing contract work must meet the service personnel qualification requirements in the current edition of NFPA 72 and also hold at least a NICET Level 2 (Associate Engineering Technician) in Fire Protection Engineering Technology, Fire Alarm Systems. Additionally, the technician must have experience in the past five (5) years in fire alarm system testing, repair, maintenance, installation, and related activities for buildings and equipment comparable to the buildings and equipment covered by this PWs.
Technicians modifying the fire alarm control panel of systems must be factory trained and currently certified for the operating system, including software version, of the particular fire alarm system and must provide documentation of this certification to the COR.
Qualifications of Sprinkler System Technicians All sprinkler system technicians must be certified by the National Institute for Certification in Engineering Technologies (NICET). All technicians performing services for the inspection, testing, and maintenance of the building's water-based fire protection systems in accordance with the contract must hold at least a NICET Level 2 (Associate Engineering Technician) in Fire Protection Engineering Technology, Inspection, and Testing of Water-Based Systems. Additionally, the technician must have experience in the past five (5) years in inspecting, testing, and maintenance of water-based fire protection systems.
Qualifications of Dry Chemical and Wet Chemical Technicians Technicians performing contract work involving the inspection, testing, and maintenance of dry chemical or wet chemical fire protection systems must meet the qualification requirements of the current editions of NFPA 17 and NFPA 17A, respectively, and also possess current certification by the respective chemical fire protection system manufacturers verifying competence to work on these systems. Additionally, technicians must have at least three (3) years of experience (in the past five (5) years) in the chemical fire protection system testing, repair, maintenance, installation, and related activities of buildings and equipment comparable to the buildings and equipment covered by this contract.
Qualifications of Portable Fire Extinguisher Technicians Technicians performing contract work involving the inspection, testing, and maintenance of portable fire extinguishers must meet the qualification requirements of the current edition of NFPA 10 and also possess current training certification by the respective portable fire extinguisher manufacturers verifying competence to work on these units. Technicians must have the appropriate service manuals, the proper types of tools, recharge materials, lubricants, and manufacturer's recommended replacement parts or parts specifically listed for use in each fire extinguisher. Additionally, technicians must have at least 3 years of experience (in the past five (5) years) in the portable fire extinguisher testing, repair, maintenance, installation, and related activities of buildings and equipment comparable to the buildings and equipment covered by this contract. These requirements do not apply to persons performing monthly inspections to determine if the unit is in place, charged, and ready for use, if the person has been trained to do so by a competent fire protection technician, maintains the required records, and has a means to promptly request service from a portable fire extinguisher maintenance and service technician for any deficiencies found.
Qualifications of Smoke Control and Smoke Management Technicians Technicians performing contract work involving the inspection, testing, and maintenance of smoke control and smoke management systems must provide a training certification for inspecting, testing, and maintaining these components from the manufacturer or a nationally recognized trade training organization. Additionally, the technicians must have at least 3 years’ experience (in the past five (5) years) in the inspection, testing, and maintenance of smoke control and smoke management systems.
1.6.8.8. BAS Technicians
All personnel involved in the operation, adjustment and maintenance of all BAS, AMS, and EMS systems shall be trained and qualified. The Contractor shall provide to the COR documentation of the level of experience, including any certificates of training for all employees who will be involved in this function. Technicians modifying AMS, BAS, and EMS systems shall be factory trained and currently certified for the operating system, including software version, of the particular BAS and AMS systems and shall provide documentation of this certification to the COR.
License: The BAS Technician must be factory trained and currently certified by the manufacturer of the system.
Qualifications: The BAS Technicians will have at least at least five (5) years of experience in the past seven (7) years of operation, adjustment and maintenance of BAS, AMS, and EMS systems in building and equipment comparable to the building and equipment covered by this PWS.
1.6.8.9. Journeyman Electrician
Shall possess a journeyman card and have a minimum of five (5) years of experience in the trade. Must be able to independently determine appropriate work methods per applicable codes and craft techniques necessary to accomplish work assignments and be capable of performing a variety of electrical services. The nature of the work assignments will cover a broad range of preventive maintenance, repairs and service calls.
License: The Journeyman Electrician will have a Journeyman license. As a licensed position, they must perform continuing education and any other required actions to keep their license active.
Qualifications: The Journeyman Electrician must have at least five (5) years recent experience in the in the last seven (7) years in operation and maintenance of equipment of the approximate size, complexity, and other characteristics of the equipment to be operated and maintained under this PWS. They must be familiar with current Electrical codes, maintenance guides, and industry standards including but not limited to International Electrical Testing Association’s (NETA) Maintenance Frequency Index and applicable NFPA.
1.6.8.10. Journeyman High Voltage Electrician
Shall possess a journeyman card and have a minimum of five (5) years of experience in the trade. Journeyman performing services involving inspections, testing, and maintenance of the electrical switchgear shall meet the qualification requirements of the American National Standards Institute/International Electrical Testing Association ETT-2015, Standard for Certification of Electrical Testing Technicians and hold at least a Level 3 or 4. The Contractor shall provide documentation to the COR within thirty (30) days of award on qualifications identified in this standard.
License: The Journeyman…
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