CUI

DRAFT

PERFORMANCE WORK STATEMENT

36 Wing Utility Vehicles

Maintenance and Repair Services

36th Security Forces Squadron

Andersen Air Force Base, Guam

Prepared: 10 June 2026

36 WG Utility Vehicle Maintenance and Repair Services Page 2 of 24

TABLE OF CONTENTS

1. INTRODUCTION:

1.1 Objectives:

1.2 Scope:

1.2.1 Type of Contract:

1.3 Ordering Period:

1.4 Hours of Operation:

1.4.1 Recognized Holidays:

1.5 Place of Performance:

2. PERFORMANCE OBJECTIVES

2.1 CLIN X001: Periodic Scheduled Maintenance (PM)

2.1.1 Periodic Scheduled Maintenance Table

2.2 CLIN X002: Repair Services

2.2.1 Formal Repair Quote (DEL #2)

2.2.2 Diagnostic Billing Limitation

2.2.3 Authorization to Proceed

2.2.4 Pre-Priced Repair Services

2.2.5 ELIN X002BF: Over and Above Maintenance and Repair (O&A)

2.2.5.1 Formal Repair Quote (DEL #2)

2.2.5.2 Authorization To Proceed

2.3 Pickup and Delivery

2.3.1 Pickup and Inception

2.3.2 Delivery and Return

2.3.3 Joint Inspection / Condition Report (DEL #3)

2.4 Turnaround Time (TAT)

2.4.1 Delay Notification

2.5 Maintenance Status Report (DEL #4)

2.6 Parts and Materials

2.6.1 OEM vs. Aftermarket Parts

2.6.2 Parts Estimate

2.6.3 Unallowable Profit and Fee

2.7 Warranty of Services and Parts

2.7.1 Standard of Workmanship Warranty

2.7.2 Warranty Period

36 WG Utility Vehicle Maintenance and Repair Services Page 3 of 24

2.7.3 Corrective Action (Rework)

2.7.4 Pass-Through of OEM Parts Warranty

2.7.5 Voiding of Warranty

3. GENERAL INFORMATION

3.1 Quality Control:

3.1.1 Quality Assurance:

3.1.2 Qualifications and Certifications:

3.2 Security Requirements:

3.2.1 Physical Security:

3.3 Safety Requirements:

3.3.1 Assumption of Risk

3.3.2 Protection from Contractor-Caused Damage

3.3.3 Remedy for Damage

3.3.4 Hazardous Materials:

3.4 Post Award Conference/Periodic Progress Meetings:

3.5 Contracting Officer Representative (COR):

3.6 Key Personnel:

3.7 Government Furnished Items and Services:

3.8 Contractor Furnished Items and Responsibilities:

4. DEFINITIONS AND ACRONYMS:

4.1 DEFINITIONS:

4.2 ACRONYMS:

5. TECHNICAL EXHIBITS

5.1 Service Summary (SS)

5.2 Deliverables (DEL) Requirements List

5.3 Appendix A – Equipment List

5.4 Attachments ............................................................................................................................... 24 DRAFT

36 WG Utility Vehicle Maintenance and Repair Services Page 4 of 24

1. INTRODUCTION:

This is a non-personnel services contract to provide Utility Vehicles Maintenance and Repair Services for Andersen Air Force Base (AAFB), Guam.

1.1 Objectives:

The objective of this contract is to provide comprehensive commercial maintenance and repair services to maximize Utility Vehicle fleet operational readiness, ensure safety and reliability, and extend the lifecycle of government-owned equipment/vehicles at AAFB.

1.2 Scope:

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform services as defined in this Performance Work Statement (PWS).

Services will include Periodic Scheduled Maintenance (PM) and Repair Services, including Over and Above (O&A) Maintenance and Repair.

While the current fleet consists primarily of heavy and light ATVs/UTVs, the scope of this contract explicitly includes the maintenance of all similar installation utility vehicles, to include low-speed vehicles (LSVs) and motorized/electric golf carts that may be added to the inventory.

The Contractor will be responsible for picking up, transporting, and returning the Utility Vehicles upon completion of maintenance and repair services. The Contractor shall accomplish all work in accordance with commercial and industry standards unless otherwise specified in this PWS.

1.2.1 Type of Contract:

This is a single-award Indefinite Delivery/Indefinite Quantity (IDIQ) contract. IDIQs are used when the Government has known service requirements, but cannot predetermine, above a specified minimum, the precise quantity of supplies or services that will be required during the contract period.

Attachment 3 – Price Schedule identifies the Firm-Fixed Price (FFP) of services to be provided throughout the life of this contract. A list of potential Utility Vehicle makes, models, and years (including gas, diesel, and electric variants) that will be serviced are listed in Appendix A.

Addition of similar equipment, including but not limited to electric Golf Carts, and/or removal of equipment from this list may be expected throughout the life of this contract to meet Government needs.

Utility Vehicle Maintenance and Repair Services are to be specified at the Task Order level and a Contracting Officer’s Representative (COR) will be appointed and serve as the primary Point of Contact (POC) for each Task Order.

36 WG Utility Vehicle Maintenance and Repair Services Page 5 of 24

1.3 Ordering Period:

The ordering period for this contract shall be five (5) years from the date of contract award or when the cumulative value of all orders reaches the ceiling of the IDIQ, whichever comes first. Pricing will be established on an annual basis, with distinct pricing schedules applicable to each of the five years within the ordering period. The final date to issue orders under this contract is the last day of the five-year ordering period. The period of performance for any individual order shall not exceed twelve (12) months beyond the last day of the ordering period so long as performance begins prior to the end of the ordering period.

1.4 Hours of Operation:

The Contractor will coordinate pickup and delivery times with the designated Government POC as detailed in each Task Order. The Government’s regular hours of operation are 8:30 a.m. to 3:30 p.m., Monday through Friday except Federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.4.1 Recognized Holidays:

New Year’s Day Martin Luther King Jr.’s Birthday Washington’s Birthday

Memorial Day Juneteenth Independence Day Labor Day

Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

1.5 Place of Performance:

The primary location for maintenance and repair services under this contract shall be the Contractor's facility located on Guam. However, the Contractor may elect to provide mobile on-site maintenance at Government installations when it is deemed more practical or efficient than recovering the Utility Vehicle to their facility. Any on-site mobile services must be coordinated with and authorized by the COR prior to execution.

2. PERFORMANCE OBJECTIVES

The Contractor shall perform all work in accordance with the most current version of the Original Equipment Manufacturer (OEM) Service and Technical Manuals for the specific Year, Make, and Model of the equipment being serviced. If a conflict exists between the PWS and the OEM Manual, the OEM Manual shall take precedence.

2.1 CLIN X001: Periodic Scheduled Maintenance (PM)

The Contractor shall replace all fluids (engine oil, hydraulic fluid, etc.) and all filters (air filter, oil filter, hydraulic filter, etc.) as needed during Periodic Scheduled Maintenance at no additional cost

36 WG Utility Vehicle Maintenance and Repair Services Page 6 of 24 to the Government. All parts, fluids, and consumables will be included in the FFP for the respective maintenance level and shall not be billed separately.

2.1.1 Periodic Scheduled Maintenance Table

ELIN Category Maintenance Level & Trigger Typical Scope of Work Typical Parts

(Included in FFP)

X001AA Gas ATVs, UTVs & Carts

Standard Service (150 Hrs or 6 Months)

Change engine oil & filter;

Clean air filter; Inspect belts, brakes, and tires; Grease chassis Zerk fittings; Test battery.

Engine oil, oil filter, grease, shop supplies.

X001AB Gas ATVs, UTVs & Carts

Comprehensive Service

(300 Hrs or 12 Months)

All Standard actions plus:

Replace spark plugs; Replace fuel filter; Replace engine coolant; Inspect valve clearances.

Spark plugs, fuel filter, engine coolant, oil & filter.

X001AC Diesel UTVs Standard Service

(100 Hrs or 6 Months)

Change diesel engine oil & filter; Clean air filter; Drain fuel/water separator; Inspect glow plug harness; Grease chassis.

Heavy-Duty Diesel engine oil, oil filter, grease.

X001AD Diesel UTVs

Comprehensive Service

(200 Hrs or 12 Months)

All Standard actions plus: Replace primary/secondary diesel fuel filters; Flush coolant;

Inspect turbocharger piping (if equipped).

Diesel fuel filters, Heavy-Duty engine oil, engine coolant.

X001AE

Gas ATVs, UTVs & Carts;

Diesel UTVs

Annual Drivetrain (Every 12 Months)

Replace transmission, front differential, and rear differential/final drive fluids.

Inspect CV boots and wheel bearings.

Trans fluid, differential gear oils, O-rings/crush washers.

X001AF North Star Edition Only

Annual HVAC Service

(Every 12 Months)

Replace cabin air filter; Inspect A/C compressor belt; Clean condenser fins; Test A/C vent temperature and heater core flow.

Cabin air filter. (Freon/Refrigerant recharge is a separate repair).

X001AG Electric Carts & UTVs

Standard Service (Every 6 Months)

Inspect and water battery cells (if flooded lead-acid); clean/coat battery terminals; test onboard charger output; inspect brakes, steering, and tires; grease chassis Zerk fittings.

Distilled water, terminal anti-corrosion spray, chassis grease.

X001AH Electric Carts & UTVs

Comprehensive Service

(Every 12 Months)

All Standard actions plus: Load-test individual batteries/pack;

replace transaxle fluid; inspect

Transaxle fluid, heavy-duty zip ties, shop supplies.

36 WG Utility Vehicle Maintenance and Repair Services Page 7 of 24

ELIN Category Maintenance Level & Trigger Typical Scope of Work Typical Parts

(Included in FFP) traction motor connections/brushes; inspect main contactor/solenoid.

2.2 CLIN X002: Repair Services

Upon written approval from the Contracting Officer's Representative (COR), the Contractor shall perform Repair Services in accordance with prevailing commercial and industry standards. For the purposes of this requirement, Repair Services are defined as predictable, high-frequency component replacements that do not require extensive engine or transmission disassembly. All established Pre-Priced Unit Prices for these services shall be fully burdened fixed rates, inclusive of all direct labor, overhead, General and Administrative (G&A) expenses, and profit. Parts and materials are explicitly excluded from these fixed rates and must be priced separately within the Formal Repair Quote.

2.2.1 Formal Repair Quote (DEL #2)

Prior to commencing Repair Services, the Contractor shall utilize the established Pre-Priced Unit Prices (Reference Attachment 3 – Price Schedule) in conjunction with estimated parts and materials, to generate a Formal Repair Quote. The Contractor shall submit the formal, itemized Repair Quote to the COR within three business days of identifying the requirement.

For routine repairs where parts are locally stocked or already on-hand, the Contractor is strongly encouraged to submit the quote within 24 hours to maximize vehicle availability.

The Repair Quote shall include the following information, at minimum:

a) Diagnostic Findings: Exhibit Line Item Number (ELIN) X002AA-X002BJ and associated Unit Price.

b) Parts Estimate: An itemized list of all required Original Equipment Manufacturer (OEM) or equivalent parts, fluids, and materials, and estimated cost. Estimate must clearly demonstrate the actual price to be paid by the Contractor to the supplier, including any itemized shipping or delivery fees.

c) Turnaround Time: The projected number of calendar days to complete the repair once authorization is received and parts are available.

The Contractor assumes the risk of providing an accurate Repair Quote. The Government will not authorize additional costs for the scope of work identified in the approved Repair Quote. DRAFT

36 WG Utility Vehicle Maintenance and Repair Services Page 8 of 24

2.2.2 Diagnostic Billing Limitation

The Contractor shall not bill for diagnostic ELINs (X002AA-X002AC) if the fault is identified during the performance of a Periodic Scheduled Maintenance (CLIN X001) inspection, or if the fault is visually obvious upon Utility Vehicle receipt (e.g., a visibly shredded CVT belt or flat tire).

2.2.3 Authorization to Proceed

For Repair Quotes less than or equal to $2,500.00, the COR may authorize the repair.

For Repair Quotes more than $2,500.00, the CO may authorize the repair.

If the Government determines the repair quote exceeds the current value of the Utility Vehicle or otherwise declines the repair, the Contractor shall reassemble the vehicle (if requested) and bill only for the authorized diagnostic labor hours.

2.2.4 Pre-Priced Repair Services

The following tasks are classified as Repair Services under this contract:

ELIN Category System Category Task Description Typical Scope of Work Typical

Parts

X002AA

Gas ATVs, UTVs & Carts;

Diesel UTVs

Diagnostics General Mechanical Diagnostic

Visual inspection, test drive, and physical testing to identify mechanical faults or noises. Provide written estimate.

N/A

X002AB

Gas ATVs, UTVs & Carts;

Diesel UTVs

Diagnostics Electronic/EFI Diagnostic

Connect OEM scan tool, pull ECU codes, test sensor outputs, and verify EFI fuel pressure.

N/A

X002AC

Gas ATVs, UTVs & Carts;

Diesel UTVs

Diagnostics Electrical System Diagnostic

Use multimeter/load tester to locate wire harness shorts, parasitic draws, or charging system faults.

N/A

X002AD

Gas ATVs, UTVs & Carts;

Diesel UTVs

Protective Anti-Corrosion Treatment

High-pressure wash, degrease, and apply a heavy-duty, marine-grade corrosion inhibitor (e.g., Fluid Film, Boeshield T-

9, or MIL-SPEC equivalent) to frame, suspension components, and exposed electrical connectors.

Corrosion inhibitor, degreaser.

X002AE

Gas ATVs, UTVs & Carts;

Diesel UTVs

Drivetrain CVT Belt Replacement

Remove clutch cover, blow out dust/debris, inspect sheaves, install new belt, verify alignment.

CVT drive belt.

36 WG Utility Vehicle Maintenance and Repair Services Page 9 of 24

ELIN Category System Category Task Description Typical Scope of Work Typical

Parts

X002AF

Gas ATVs, UTVs & Carts;

Diesel UTVs

Drivetrain CV Axle Replacement (Per corner)

Remove wheel/hub, extract broken axle from differential, install new axle assembly, reassemble.

Complete CV axle assembly.

X002AG

Gas ATVs, UTVs & Carts;

Diesel UTVs

Drivetrain CV Boot Replacement (Per boot)

Remove axle, cut off torn boot, clean joint, repack with CV grease, install new boot and clamp bands.

CV boot kit, grease, bands.

X002AH

Gas ATVs, UTVs & Carts;

Diesel UTVs

Drivetrain Wheel Bearing Replacement (Per wheel)

Remove hub assembly, press out failed bearing, press in new bearing, reinstall retaining circlips.

Wheel bearing, retaining clip.

X002AJ

Gas ATVs, UTVs & Carts;

Diesel UTVs

Drivetrain Clutch Rebuild / Service

Disassemble primary/secondary clutch, replace worn rollers/buttons/springs, clean and reassemble.

Rollers, buttons, springs, weights.

X002AK

Gas ATVs, UTVs & Carts;

Diesel UTVs

Drivetrain Carrier Bearing / Prop Shaft

Remove center console/skid plates, unbolt prop-shaft, press on new carrier bearing or

U-joints, re-install.

Carrier bearing assembly, U-joints.

X002AL

Gas ATVs, UTVs & Carts;

Diesel UTVs

Suspension A-Arm Bushing Replace (Per arm)

Remove A-arms, press out worn bushings, install new bushings and pivot sleeves, reinstall arm.

Bushing kit, pivot sleeves.

X002AM

Gas ATVs, UTVs & Carts;

Diesel UTVs

Suspension Ball Joint Replace (Per joint)

Remove knuckle/A-arm connection, press out worn ball joint, press in new joint, secure with snap ring.

Ball joint, snap ring.

X002AN

Gas ATVs, UTVs & Carts;

Diesel UTVs

Steering Tie Rod End Replace (Per end)

Unscrew worn tie rod end, install new end, perform toe-in/toe-out steering alignment.

Tie rod end, cotter pin.

X002AP

Gas ATVs, UTVs & Carts;

Diesel UTVs

Suspension Shock Absorber Rebuild (Per shock)

Depressurize nitrogen, drain oil, replace internal seals/wear bands, refill oil, recharge nitrogen.

Shock seal kit, oil, nitrogen.

X002AQ

Gas ATVs, UTVs & Carts;

Diesel UTVs

Brakes Brake Pad Replace (Per axle)

Remove calipers, compress pistons, install new pads, reassemble and verify operation.

Brake pads.

X002AR

Gas ATVs, UTVs & Carts;

Diesel UTVs

Brakes Brake Rotor Replace (Per rotor)

Remove caliper and hub assembly, replace warped/grooved rotor, reassemble.

Brake rotor, mounting bolts.

X002AS

Gas ATVs, UTVs & Carts;

Diesel UTVs

Brakes Brake System Flush Evacuate old degraded fluid, flush with fresh

DOT brake fluid.

36 WG Utility Vehicle Maintenance and Repair Services Page 10 of 24

ELIN Category System Category Task Description Typical Scope of Work Typical

Parts

DOT fluid, bleed lines to remove all air.

X002AT

Gas ATVs, UTVs & Carts;

Diesel UTVs

Wheels Tire Mount & Balance (Per tire)

Dismount old tire, mount new tire on rim, seat bead, balance (if applicable for model).

New tire, valve stem.

X002AU

Gas ATVs, UTVs & Carts;

Diesel UTVs

Wheels Tire Puncture Repair (Per tire)

Locate leak, dismount/prep area, install permanent internal patch/plug combo, re-seat bead.

Patch/plug combo kit.

X002AV

Gas ATVs, UTVs & Carts;

Diesel UTVs

Electrical Battery Replacement

Remove old battery, clean terminal cables, install new battery, verify charging voltage.

AGM or Lead-Acid battery.

X002A W

Gas ATVs, UTVs & Carts;

Diesel UTVs

Electrical Stator / Alternator Replacement

Drain oil (if wet stator) or access alternator, replace stator coils/unit, replace gaskets, re-seal.

Stator assembly, gasket, oil.

X002AX

Gas ATVs, UTVs & Carts;

Diesel UTVs

Recovery Winch Cable Replacement

Spool off damaged line, spool on new synthetic rope or steel cable under tension, inspect fairlead.

Synthetic rope or steel cable.

X002AY Gas ATVs, UTVs & Carts Fuel (Gas) Gas Fuel Pump

Replacement

Access fuel tank, extract failed pump module, install new assembly, test EFI pressure.

Fuel pump module, tank gasket.

X002AZ Diesel UTVs Fuel (Diesel)

Diesel Fuel System Service

Purge air from fuel lines, replace leaking injector return lines, or replace mechanical lift pump.

Diesel lift pump, lines, seals.

X002BA

Gas ATVs, UTVs & Carts;

Diesel UTVs

Cooling Fan / Radiator Replacement

Remove front plastics, replace punctured radiator or burned-out fan motor, fill and bleed coolant.

Radiator, fan motor, coolant.

X002BB

Gas ATVs, UTVs & Carts;

Diesel UTVs

Cab / Body Dump Bed Shocks / Latches

Unbolt failed gas struts or broken tailgate latches, install new hardware, verify bed operation.

Gas assist shocks, latches.

X002BC North Star Edition Only Cab / Body Windshield / Glass

Replace

Remove broken safety glass or polycarbonate, clean channel, install new windshield and weather seal.

OEM

Windshield, weather stripping.

X002BD North Star Edition Only HVAC A/C Evacuate &

Recharge

Connect manifold gauges, evacuate remaining refrigerant, vacuum test for leaks, recharge with

Freon.

A/C Refrigerant

(Freon).

X002BE North Star Edition Only HVAC A/C Compressor /

Condenser

Remove failed A/C compressor or condenser, install new unit and

A/C Compressor, 36 WG Utility Vehicle Maintenance and Repair Services Page 11 of 24

ELIN Category System Category Task Description Typical Scope of Work Typical

Parts receiver/drier, evacuate and recharge.

condenser, O-rings.

X002BF Electric Carts & UTVs

Electrical / Power

Deep Cycle Battery Bank Replace

Remove old battery bank, clean tray, install new matching battery bank (Lead-Acid, AGM, or

Lithium), replace damaged jumper cables.

6V, 8V, or 12V Deep

Cycle Batteries, battery jumper cables.

X002BG Electric Carts & UTVs

Electrical / Power

Onboard Charger Replace

Diagnose failed charging unit, remove and install new OEM or equivalent onboard charger, verify charge cycle.

Onboard battery charger.

X002BH Electric Carts & UTVs Drivetrain Motor Controller /

Solenoid Replace

Remove failed speed controller or main solenoid contactor, install new unit, verify vehicle movement and speeds.

Motor controller, heavy-duty solenoid.

X002BJ Electric Carts & UTVs

Throttle / Input

Potentiometer / MCOR Replace

Remove failed accelerator pedal sensor

(MCOR/Potentiometer), install new unit, calibrate throttle response.

MCOR /

Throttle sensor unit.

2.2.5 ELIN X002BF: Over and Above Maintenance and Repair (O&A)

The Contractor shall provide Over and Above Maintenance and Repair services in accordance with commercial and industry standards after written approval by the COR. O&A work is defined as services to address complex mechanical, electrical, or structural failures. This includes but is not limited to: engine rebuilds or replacement, transmission/gearcase overhauls, frame straightening/welding, body repair, and comprehensive electrical wiring harness replacement.

2.2.5.1 Formal Repair Quote (DEL #2)

When an Utility Vehicle is identified as requiring O&A work, the Contractor shall perform a diagnostic evaluation to determine the root cause of the failure and the full extent of required repairs.

Following the diagnostic evaluation, and prior to commencing any O&A work, the Contractor shall submit a formal, itemized Repair Quote to the COR within three business days of identifying the requirement.

The quote must include:

a) Diagnostic Findings: A clear description of the failure and its probable cause (e.g., wear and tear, operator error, or part defect).

b) Labor Estimate: The total estimated labor hours and labor cost required to complete the

36 WG Utility Vehicle Maintenance and Repair Services Page 12 of 24 repair.

c) Parts Estimate: An itemized list of all required Original Equipment Manufacturer (OEM) or equivalent parts, fluids, and materials, and estimated cost. Estimate must clearly demonstrate the actual price to be paid by the Contractor to the supplier, including any itemized shipping or delivery fees.

d) Turnaround Time: The projected number of calendar days to complete the repair once authorization is received and parts are available.

The Contractor assumes the risk of providing an accurate Repair Quote. The Government will not authorize additional costs for the scope of work identified in the approved Repair Quote.

2.2.5.2 Authorization To Proceed

For Repair Quotes less than $2,500.00, the COR may authorize the repair.

For Repair Quotes more than $2,500.00, the CO may authorize the repair.

If the Government determines the repair quote exceeds the current value of the Utility Vehicle or otherwise declines the repair, the Contractor shall reassemble the vehicle (if requested) and bill only for the authorized diagnostic labor hours.

2.3 Pickup and Delivery

The Contractor shall coordinate all pickup and delivery operations with the designated Government Point of Contact (POC) a minimum of 24 hours in advance.

2.3.1 Pickup and Inception

The Contractor shall pick up Utility Vehicles or begin on-site mobile services within five (5) calendar days of the scheduled date or request by the COR. "Inception" is defined as the exact date the Contractor picks up the Utility Vehicle for transport to their facility or arrives to perform on-site mobile services.

2.3.2 Delivery and Return

Upon completion of authorized maintenance or repairs, the Contractor shall deliver the equipment back to the originating Government installation (or a designated alternate location specified by the COR) within three (3) business days of service completion.

2.3.3 Joint Inspection / Condition Report (DEL #3)

To establish the baseline condition of the equipment and mitigate liability disputes, the Contractor and the Government POC shall conduct a joint physical inspection at the time of Inception (pickup) and again at Delivery (return).

36 WG Utility Vehicle Maintenance and Repair Services Page 13 of 24

The Contractor shall document any pre-existing physical damage (e.g., cracked plastics, torn seats, body damage) in a Condition Report (DEL #3) prior to removing the equipment from the installation. The Government assumes no liability for damage that occurs while the equipment is in the Contractor's custody; any new damage identified upon Delivery that was not documented at Inception shall be repaired at the Contractor’s expense.

The Condition Report must be signed by both the Contractor’s representative and the Government POC at the points of handover and return to indicate mutual agreement. A copy of the fully executed report must be submitted to the COR within 24 hours of each pickup and delivery.

The Condition Report shall include the following information, at minimum:

a) Utility Vehicle Identification: Year, Make, Model, and Government ID/Bumper Number or Vehicle Identification Number (VIN).

b) Hour Meter and/or Mileage Reading.

c) Fuel or Battery Charge Level.

d) A marked diagram or itemized checklist detailing all existing physical damage (e.g., scratches, cracks, torn seats, broken lights, missing components).

e) Signatures and dates from both the Contractor’s representative and the Government POC.

2.4 Turnaround Time (TAT)

The Contractor shall complete all Periodic Scheduled Maintenance and deliver the equipment back to the Government within 14 calendar days of Inception. The turnaround time for Repair Services and Over & Above (O&A) work will be identified and approved in the Formal Repair Quote (DEL #2).

2.4.1 Delay Notification

If the Contractor anticipates that any work will exceed the established TAT, the Contractor shall notify the COR in writing within 24 hours of identifying the potential delay, and no later than 48 hours prior to the established completion date. This notification must provide a verifiable justification for the delay (e.g., documented OEM parts backorder) and a revised estimated date of completion. The Government reserves the right to review and approve or deny the revised schedule.

2.5 Maintenance Status Report (DEL #4)

The Contractor shall provide a consolidated Maintenance Status Report (MSR) detailing the status of all Utility Vehicles currently in the Contractor's possession or undergoing on-site mobile services.

The MSR ensures the Government maintains continuous visibility of fleet readiness and contract execution.

36 WG Utility Vehicle Maintenance and Repair Services Page 14 of 24

The Contractor shall submit the MSR to the COR on a weekly basis. The report shall be submitted electronically in a readable spreadsheet format (e.g., Microsoft Excel or CSV).

The MSR shall include the following information, at minimum:

a) Utility Vehicle Identification: Year, Make, Model, and Government ID/Bumper Number or VIN.

b) Assigned Unit: The specific AAFB unit to which the Utility Vehicle belongs.

c) Task Order Number: The IDIQ Task Order authorizing the work.

d) Service Type: Identification of the required service (e.g., CLIN 0001 PM, CLIN 0002

Repair Services, or ELIN 0002BF O&A Repair).

e) Date of Inception: The exact date the Utility Vehicle was picked up from AAFB or when the Contractor arrived for on-site mobile services.

f) Total Days in Maintenance: The total number of calendar days elapsed from the Date of

Inception to the current reporting date.

g) Current Status: A clear narrative of the ATV/UTV/ Golf Cart’s progress (e.g., "Awaiting

Diagnosis," "Awaiting Parts," "In Repair," "Pending COR Approval for O&A Quote," "Ready for Delivery").

h) Parts Status (If Applicable): If an Utility Vehicle is delayed due to parts backorders, the report must include the specific part ordered, the date ordered, the vendor, and the Estimated Time of Arrival (ETA).

i) Estimated Completion Date (ECD): The projected date the Utility Vehicle will be returned to Fully Mission Capable (FMC) status and delivered to AAFB.

2.6 Parts and Materials

2.6.1 OEM vs. Aftermarket Parts

Unless otherwise specified or approved by the COR, all replacement parts shall be Original Equipment Manufacturer (OEM) or "OEM-equivalent" in quality, fit, and performance.

2.6.2 Parts Estimate

If the cost of a single part, or aggregate of parts for a single repair, exceeds $500.00, the contractor shall provide a minimum of two (2) competitive quotes from different suppliers to ensure the Government receives fair and reasonable pricing, unless the part is sole-source to the OEM.

2.6.3 Unallowable Profit and Fee

The Government will pay the contractor for the actual cost of parts, materials, and standard shipping/freight charges. The contractor shall not apply any profit, fee, or markup percentage to the cost of parts or shipping. All profit, administrative costs, and general overhead must be fully burdened into the FFP unit prices established in the primary maintenance CLINs.

2.7 Warranty of Services and Parts

36 WG Utility Vehicle Maintenance and Repair Services Page 15 of 24

2.7.1 Standard of Workmanship Warranty

The Contractor warrants that all maintenance, diagnostic, and repair services performed under this contract shall be free from defects in workmanship and executed in accordance with the highest industry standards and OEM specifications.

2.7.2 Warranty Period

Unless otherwise specified by a longer manufacturer parts warranty, the Contractor shall provide a standard warranty covering all labor and installed parts for a period of ninety (90) calendar days or fifty (50) engine hours, whichever occurs first, commencing on the date the Utility Vehicle is accepted and returned to Fully Mission Capable (FMC) status by the COR.

2.7.3 Corrective Action (Rework)

If the Government determines that an Utility Vehicle has failed or is degraded due to defective workmanship, improper reassembly, or the failure of a part installed by the Contractor during the Warranty Period, the Contractor shall perform all necessary corrective actions (rework) to restore the Utility Vehicle to FMC status.

2.7.3.1 No Cost to Government:

All rework, including the cost of diagnostic labor, replacement parts, fluids, and any necessary transportation or towing, shall be performed at no additional cost to the Government.

2.7.3.2 Priority Response:

Warranty rework shall be prioritized over routine scheduled maintenance and must be completed within five (5) business days of the contractor receiving the degraded Utility Vehicle, unless a delay is caused by OEM parts backorders (which must be documented and approved by the COR).

2.7.4 Pass-Through of OEM Parts Warranty

The Contractor shall utilize OEM or authorized equivalent parts that carry a manufacturer’s warranty. The Contractor is responsible for acting as the liaison between the Government and the OEM for all part defect claims.

If a major component (e.g., replacement engine block, transmission assembly, or ECU) fails within the OEM's specified warranty period, the Contractor shall process the warranty claim and perform the replacement labor at no cost to the Government.

2.7.5 Voiding of Warranty

The Contractor’s workmanship warranty shall be considered void if the COR determines, through verifiable evidence, that the subsequent failure was caused directly by:

36 WG Utility Vehicle Maintenance and Repair Services Page 16 of 24

a) Operator Abuse: Operation of the vehicle outside of its designed mission parameters or OEM limits (e.g., rolling the vehicle, intentional submersion above the intake).

b) Unauthorized Modifications: Modifications or alterations made to the repaired system by Government personnel without the Contractor’s knowledge.

c) Battle Damage: Damage sustained during kinetic tactical operations or training accidents unrelated to the mechanical integrity of the repair.

3. GENERAL INFORMATION

3.1 Quality Control:

The Contractor shall develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

The Contractor shall provide the QCP to the Government no later than 15 days after contract award (DEL #1). The Contractor shall notify the Government of changes to QCP within three days of implementation.

3.1.1 Quality Assurance:

The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

3.1.2 Qualifications and Certifications:

The Contractor shall accomplish the assigned work by employing and utilizing qualified employees, including subcontractors. The Contractor’s employees shall have the appropriate combinations of education, certification, licenses, training, and experience.

3.2 Security Requirements:

The Contractor shall coordinate with the Government to obtain installation access for pick-up and drop-off locations and ensure all personnel obtain the required passes and identification necessary for contract performance, including participation in the Defense Biometric Identification System (DBIDS). All installation access coordination shall be conducted through the COR.

Contractor personnel shall comply with all Andersen Air Force Base security requirements and traffic regulations, including seatbelt use, prohibitions on hand-held cell phone use while driving, adherence to posted speed limits, and directions provided by Military Police or other authorized security personnel.

36 WG Utility Vehicle Maintenance and Repair Services Page 17 of 24

Contractor employees are prohibited from possessing weapons, firearms, or ammunition on their person or within their vehicles while on the installation. The Contractor shall ensure that all identification media are returned for employees who depart prior to contract completion.

3.2.1 Physical Security:

The Contractor shall be responsible for safeguarding all government equipment, information, and property in its possession.

3.3 Safety Requirements:

3.3.1 Assumption of Risk

The Contractor shall assume full liability and risk of loss for all Government-owned Utility Vehicles immediately upon the Contractor’s personnel taking physical possession of the vehicle at the Andersen AFB pickup location. This liability remains in effect throughout transport, while the vehicle is stored at the Contractor’s facility, during any road testing, and during return transport, until the vehicle is physically returned and accepted by the COR or designated Government representative.

3.3.2 Protection from Contractor-Caused Damage

The Government shall not be billed, invoiced, or held financially responsible for any damage sustained to a Utility Vehicle while in the Contractor’s custody. This includes, but is not limited to:

a) Damage incurred during towing or transportation (e.g., loading/unloading accidents, improper strapping).

b) Weather-related damage or theft while stored at the Contractor’s facility.

c) Secondary mechanical damage caused by Contractor negligence, improper repair techniques, or shop accidents (e.g., dropping a vehicle off a lift, fires, or collision during post-repair test drives).

3.3.3 Remedy for Damage

If an Utility Vehicle is damaged while in the Contractor's custody, the Contractor shall notify the COR immediately. The Contractor shall be solely responsible for all costs—including labor, OEM replacement parts, and materials—required to restore the vehicle to the exact condition it was in prior to the damage occurring, at no additional cost to the Government. This corrective action shall not extend the approved Turnaround Time (TAT) unless explicitly authorized in writing by the Contracting Officer.

3.3.4 Hazardous Materials:

The Contractor shall strictly adhere to all federal laws, Guam Environmental Protection Agency (GEPA) regulations, and Andersen AFB Environmental policies regarding the handling, 36 WG Utility Vehicle Maintenance and Repair Services Page 18 of 24 transportation, storage, and disposal of all hazardous waste. This includes, but is not limited to, the safe handling, storage, and certified recycling or disposal of deep-cycle lead-acid, Absorbed Glass Mat (AGM), and Lithium-Ion traction batteries, as well as all waste oils, coolants, and contaminated shop materials.

3.4 Post Award Conference/Periodic Progress Meetings:

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance.

At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

3.5 Contracting Officer Representative (COR):

The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract, monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

3.6 Key Personnel:

The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the Contracting Officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available during the Government’s regular hours of operation between 8:30 a.m. to 3:30 p.m., Monday through Friday.

3.7 Government Furnished Items and Services:

The Government will not provide government furnished services, facilities, utilities, equipment, or materials.

3.8 Contractor Furnished Items and Responsibilities: DRAFT

36 WG Utility Vehicle Maintenance and Repair Services Page 19 of 24

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Utility Vehicle Maintenance and Repair Services as defined in this Performance Work Statement (PWS).

36 WG Utility Vehicle Maintenance and Repair Services Page 20 of 24

4. DEFINITIONS AND ACRONYMS:

4.1 DEFINITIONS:

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

FULLY MISSION CAPABLE (FMC). A material condition indicating that the vehicle can perform all of its designated missions safely and without degradation.

INCEPTION. The date the Contractor picks up the Utility Vehicle for transport to their facility or upon arrival of the Contractor for on-site mobile services.

OVER AND ABOVE WORK. Services to address complex mechanical, electrical, or structural failures.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

REPAIR SERVICES. Predictable, high-frequency component replacements that do not require extensive engine or transmission disassembly. DRAFT

36 WG Utility Vehicle Maintenance and Repair Services Page 21 of 24

UTILITY VEHICLE. Any wheeled, motorized, off-highway vehicle designed for utility, installation support, or light tactical operations, regardless of propulsion type (gas, diesel, or electric), including but not limited to ATVs, UTVs, LSVs, and Golf Carts.

VEHICLE. For the purposes of this contract, the term "Vehicle" refers exclusively to Utility Vehicles as defined in this PWS.

4.2 ACRONYMS:

AAFB Andersen Air Force Base ATV All Terrain Vehicle CLIN Contract Line Item Number CO Contracting Officer COR Contracting Officer Representative DBIDS Defense Biometric Identification System DEL Deliverable ELIN Exhibit Line Item Number FAR Federal Acquisition Regulation FFP Firm Fixed Price FMC Fully Mission Capable GEPA Guam Environmental Protection Agency IDIQ Indefinite Delivery/Indefinite Quantity LSV Low Speed Vehicle MSR Maintenance Status Report NTE Not To Exceed O&A Over and Above Work OEM Original Equipment Manufacturer PM Periodic Scheduled Maintenance POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SS Service Summary TE Technical Exhibit UTV Utility Task Vehicle DRAFT

36 WG Utility Vehicle Maintenance and Repair Services Page 22 of 24

5. TECHNICAL EXHIBITS

5.1 Service Summary (SS)

Performance Objective PWS Performance Standard / Threshold Acceptable Quality Level (AQL)

1. Pickup & Inception The Contractor shall pick up vehicles from Andersen AFB or commence mobile services within the required timeframe.

2.3 Utility Vehicle picked up within five

(5) calendar days of the scheduled date or request by the COR.

95% Compliance.

No more than 1 late pickup per month.

2. Joint Inspection / Condition Report The Contractor shall conduct a joint physical inspection with the Government POC at the time of vehicle pickup and delivery.

2.3.3 A Joint Inspection / Condition Report is completed and signed for every vehicle pickup and delivery.

100% Compliance.

No vehicle shall leave AAFB without a signed condition report.

3. Turnaround Time (TAT) The Contractor shall complete maintenance and repairs promptly to ensure fleet readiness.

2.4

PMs completed and vehicles returned within 14 calendar days of inception.

Repair Services and O&A work completed within the TAT established and approved in the Formal Repair Quote (DEL #2).

95% Compliance.

Delays caused by verifiable OEM parts backorders are excluded from this metric.

4. Delay Notification The Contractor shall communicate delays promptly to ensure the Government has accurate fleet readiness visibility.

2.4.1

COR is notified of any TAT delay within 24 hours of identifying the potential delay, and no later than 48 hours prior to the established completion date.

100% Compliance.

5. Quality of Workmanship Vehicles must be returned in Fully Mission Capable (FMC) status with no defects in maintenance or repair work.

2.7

Work performed matches OEM specifications. No Utility Vehicle returned to Contractor for the same mechanical failure during the 90-day/50-hour warranty period.

Max 5% Defect Rate.

(e.g., no more than 1 in 20 vehicles requiring warranty rework per quarter).

6. Warranty Rework Immediate correction of defective workmanship or failed Contractor-furnished parts.

2.7.3 Rework completed at no cost to the Government within five (5) business days of receiving the degraded vehicle.

100% Compliance.

Zero cost to the Government for rework.

Strict adherence to 5-day

TAT.

7. Repair Services and O&A Maintenance and Repair Provide timely and accurate Repair Quotes prior to commencing work.

2.2.1, 2.2.5.1

Formal Quotes submitted prior to any Repair Services or O&A work being performed.

100% Compliance.

No Repair Services or O&A work performed without prior written authorization/Quote approval.

8. Deliverables & Reporting Timely submission of contract deliverables (QCP, Repair Quote, Condition Report, Weekly MSR).

5.2 Reports submitted accurately and on time according to the Deliverables

Schedule.

95% Compliance.

36 WG Utility Vehicle Maintenance and Repair Services Page 23 of 24

5.2 Deliverables (DEL) Requirements List

DEL Description PWS Reference Schedule Recipient

1 Quality Control Plan (QCP) 3.1 15 Days after Award COR / CO

2 Formal Repair Quote 2.2.1, 2.2.5.1

Within three business days of identifying the requirement.

COR / CO

3 Condition Report 2.3.3 Within 24 hours of each vehicle pickup and return

COR

4 Maintenance Status Report (MSR) 2.5 Weekly COR

5.3 Appendix A – Equipment List

Category Brand Make / Model Year Owning Unit Count Gas ATVs, UTVs & Carts Polaris R25X6L1RBM 2025 36 OSS 4 Gas ATVs, UTVs & Carts Polaris Sportsman ATV 2016 36 SFS 10 Gas ATVs, UTVs & Carts Polaris RZR M4 UTV Unk 36 SFS 4

36 SFS

36 SFS

Gas ATVs, UTVs & Carts Polaris Ranger Crew 1000 2026 554 RHS/SF 4 Gas ATVs, UTVs & Carts Polaris Ranger 2026 554 RHS/SF 2 Gas ATVs, UTVs & Carts Polaris Ranger Crew 1000 2025 554 RHS/SF 1 Gas ATVs, UTVs & Carts Polaris RUM/MUR 2025 554 RHS/SF 1 Gas ATVs, UTVs & Carts Polaris Ranger Crew 1000 2020 554 RHS/SF 1 Gas ATVs, UTVs & Carts Polaris Ranger 2020 554 RHS/SF 3 Gas ATVs, UTVs & Carts Polaris Ranger Crew 1000 2019 554 RHS/SF 2 Gas ATVs, UTVs & Carts Polaris Ranger 2019 554 RHS/SF 2 Gas ATVs, UTVs & Carts Polaris Ranger Crew XP 900 2017 554 RHS/SF 5 Gas ATVs, UTVs & Carts Polaris Ranger Crew 1000 2015 554 RHS/SF 3 Gas ATVs, UTVs & Carts Cushman Hauler 1200 EFI 2024 36 CES/CEO 5 Gas ATVs, UTVs & Carts Polaris MRZR (Assumed Gas) 2023 36 CES/CED 1 Gas ATVs, UTVs & Carts Yamaha Viking EPS 2022 36 CES/CED 1

Gas ATVs, UTVs & Carts Kawasaki Mule Pro-FXT 1000

LE 2026 36 CES/CEX 2

Gas ATVs, UTVs & Carts Polaris Ranger CREW XP

900 2019 36 CES/CEO 2

Diesel UTVs Polaris MRZR D4 (Diesel) 2024 554 RHS/SF 3 Diesel UTVs Polaris Ranger (Diesel) 2014 554 RHS/SF 1

North Star Edition (Gas + HVAC) Polaris Ranger Crew XP 1000

North Star 2026 36 CES/CEO 9 DRAFT

36 WG Utility Vehicle Maintenance and Repair Services Page 24 of 24

5.4 Attachments

Attachment Description 1 Performance Work Statement 2 Wage Determination 3 Price Schedule

1.5 Place of Performance: