PERFORMANCE WORK STATEMENT (PWS)

BASE SUPPLY SERVICES

Hurlburt Field, FL

PUBLICATION COMPLIANCE REQUIREMENT:

Contractor performance shall comply with the most current version of all referenced Department of the Air Force publications, instructions, manuals, and applicable supplements unless otherwise directed by the Contracting Officer. If publication updates occur during the period of performance, the Contractor shall comply with updated requirements without modification to this contract unless the change materially alters contract scope.

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Remove CUI from the PWS, we cannot solicit CUI material.

TABLE OF CONTENTS

Section Number and Title Page Number

1.0 Description of Services

SPECIFIC TASKS

3-15

2.0 Service Summary 15-18

3.0 Government Provided Property and Services 19-20

4.0 General Information 20-26

5.0 Appendixes

APPENDIX 1 DEFINITIONS 27

APPENDIX 2 ACRONYMS 28-29

APPENDIX 3 GOVERNMENT PROVIDED FACILITIES 30

APPENDIX 3a GOVERNMENT STOCKROOM &

WAREHOUSE LOCATIONS

APPENDIX 3b QUALITY ASSURANCE WORKLOAD LOCATIONS 32 APPENDIX 3c DELIVERY SECTION WORKLOAD LOCATIONS 33

APPENDIX 4 WORKLOAD ESTIMATES 34-36

APPENDIX 5 GOVERNMENT PROVIDED ITEMS

5a EQUIPMENT 37-39 5b RECORDS 40 5c VEHICLES 41

APPENDIX 6 APPLICABLE PUBLICATIONS AND FORMS 42-44

APPENDIX 7 SAMPLE INVENTORY SCHEDULE 45

Reminder to fix pages and sections once changes are finalized

PERFORMANCE WORK STATEMENT (PWS) FOR BASE SUPPLY

1.0 DESCRIPTION OF SERVICES

1.1. General Information. The Contractor shall provide all non-personal services to include personnel, equipment, supervision, and other items and services necessary to perform Base Supply Services at Hurlburt Field, Florida. This includes Quality Assurance (QA) 2F0XX, 2S0XX, 2T0XX, 2T1XX, 2T2XX, and 2T3XX Career Fields for QA evaluated work centers, Inventory, Document Control, Hazardous Materials (HAZMART) Pharmacy, Equipment Accountability Element (EAE), Customer Service, Flight Service Center (FSC), Centralized Repair Facility (CRF), and Inspection and Delivery sections of the 1st Special Operations Logistics Readiness Squadron (1 SOLRS) on Hurlburt Field for Stock Record Account Numbers FB4417/FE4417 and FB1820. The Contractor shall provide administrative and technical support services for QA, Inventory, Document Control, HAZMART, EAE, Customer Service, FSC, CRF, Inspection, and Delivery operations identified throughout this PWS, as directed by the Government. The Contractor shall provide administrative and technical assistance in support of Government-led training activities associated with Inventory and Document Control functions. The Contractor shall not perform inherently governmental functions or provide supervisory direction to Government personnel.

1.2. Place of Performance. The Contractor shall perform the required support at 1 SOLRS located at various locations as identified in Appendix 3 at Hurlburt Field, Florida. Contractor personnel shall comply with all installation and facility safety and security requirements, as well as all information protection, cybersecurity, data handling, and operational security requirements applicable to Government systems, records, and facilities. Contractor personnel shall promptly report security or safety incidents to the Contracting Officer and/or Security Forces as appropriate.

1.2.1. Alternate Work Site. The Contracting Officer Representative (COR) may coordinate and recommend alternate work sites; the Contracting Officer shall approve any alternate work site in writing before performance begins. All work performed at alternate work sites must comply with contract security, data protection, and performance requirements.

1.3. Quality Assurance. The Contractor shall provide six (6) qualified Quality Assurance (QA) personnel to perform QA functions supporting the 2F0XX, 2S0XX, 2T0XX, 2T1XX, 2T2XX, and 2T3XX functional areas of the 1 SOLRS in accordance with applicable governing guidance identified in Appendix 6. Contractor QA personnel shall assess logistics process performance and mission effectiveness. The Government will provide oversight of contract performance through the appropriate contract channels and will not supervise, direct, or control contractor personnel. The primary QA duties and responsibilities are:

1.3.1. Process Assessment and Evaluation. The Contractor shall assess 1 SOLRS logistics processes for compliance with applicable standards and identify performance trends that support mission effectiveness. Assessments shall include applicable logistics procedures, forms, publications, Operating Instructions (OIs), checklists, and degraded operations processes. The Contractor shall conduct monthly assessments within the 2F0XX, 2S0XX, 2T0XX, 2T1XX, 2T2XX, and 2T3XX functional areas in accordance with governing directives identified in Appendix 6 and document assessment results in the applicable QA system. Assessment locations are identified in Appendix 3b or will be provided by the Government. Each QA inspector shall prepare and maintain a monthly schedule of observations, inspections, and evaluations. The schedule shall be current and available to the COR for review through the designated shared drive no later than 10 calendar days prior to the start of each inspection month.

1.3.1.1. Operating Instructions and Compliance Reviews. Review all new and revised operating instructions, directives, technical data, and TCTOs for completeness, accuracy, and

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Numbering here needs some attention, recommend moving the “Primary duties…” to it’s own line, for example: “1.3 PRIMARY QA DUTIES. The primary duties and responsibilities of the 1 SOLRS QA Section are:

1.3.1 Evaluate unit logistics… Evaluate the entire degraded operations process…” And so on. (I combined 1.3.1 and 1.3.1.1 since they go together, I recommend keeping that trend for this section to remove unecessary extra numbering.)

Section 1.6 is a good example for how this one could flow.

applicability to the unit. Inform applicable work centers of changes and up channel any problems discovered during this review through the appropriate chain. Oversee the development, publishing, and implementation of unit Operating Instructions (OIs). This requirement does not apply to Flight specific OIs. Reviews will be conducted and documented every two years or at Government-established intervals. Evaluate logistics tasks and conduct inspections utilizing applicable checklists and governing directives identified in Appendix 6 to ensure tasks are completed properly. Use the Management Internal Control Toolset (MICT), or successor system, checklists as a starting point for evaluations or inspections. Enter observations, inspections, and evaluation reports into Logistics Evaluation Assurance Program (LEAP) or successor system.

1.3.1.2. Deficiency Follow Up and Training Verification. Provide limited training and/or instruction as applicable to address deficiencies identified during the evaluation/inspection.

Each QA inspector will review individuals’ OJT Records for evaluations receiving a fail, Detected Safety Violation (DSV), or Technical Data Violation (TDV) to verify training documentation (i.e., have individuals been trained, etc.). Identify discrepancies in documentation to the unit training manager for follow-up action. Review evaluation results with the individual evaluated, and their supervisor, upon completion of each evaluation.

1.3.1.3. Limitations on Additional Duties. QA contractor personnel shall not perform additional duties (e.g. unit safety, motorcycle safety, facility custodian) or participate in WIT or equivalent Government inspection activities.

1.3.1.4. Required Qualification. QA Evaluators must have a minimum of five years of experience in the functional discipline they are responsible for evaluating.

1.3.2. Training Requirements. Comply with applicable training requirements in accordance with governing directives identified in Appendix 6 (Governing Publications). Standard Quality Assurance Provided Training identified in the table below will be provided by the Government to the contractor Quality Assurance employees. Training sources are available through applicable AF training platform (e.g., myLearning, GRIFFIN, AFIT, DAU, or successor systems) accessed through the Air Force Portal unless otherwise noted. Required initial training shall be completed within 30 calendar days of assignment unless a different completion timeframe is established by the applicable governing directive.

Note 1: All Contractor QA Evaluators. Initial cadre LOG 143 training will be funded by the government. Any additional training requirements for QA replacements/hires will be funded by the Contractor.

1.3.3. Inspection Readiness and Compliance Support: The Contractor shall provide inspection readiness and compliance support for Government-directed inspections, exercise, and compliance activities impacting Base Supply Services operations, including Wing Inspection Team (WIT) inspections, RAPIDS exercises, and similar Government directed activities.

TITLE DURATION REQ.

FREQ.

REQ.

BY

AF Risk Management (RM) Fundamental Course 4 Hours One- Time All

QA Evaluator Course (AFIT LOG 143) 8 Hours One- Time Note 1

USAF Continuous Process Improvement (CPI) Green Belt Training 8 Hours One-

Time All

MICT User Training 8 Hours One- Time All

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Recommend combining into one paragraph

Recommend combining into one paragraph.

Support shall include tracking scheduled events, coordinating inspection preparation, maintaining inspection calendars and supporting documentation, assisting with data collection and post inspection documentation, and providing status updates, metrics, and reports to Government leadership, as required.

1.3.4. Limitations on Inspection Support. Inspection readiness and compliance support shall be performed within existing level of effort of assigned QA personnel and does not authorize the Contractor to conduct or lead Government inspections. Contractor personnel shall not perform inherently governmental functions or serve as Inspector General (IG) or WIT inspectors. These activities shall be performed within the existing level of efforts of assigned QA personnel and do not authorize the Contractor to conduct or lead Government inspections. Contractor personnel shall not perform inherently governmental functions or serve as Inspector General (IG) or WIT inspectors.

1.3.5. Hours of Performance. Inspection readiness and compliance support shall be performed in accordance with the Hours of Operation identified in Section 4.6. Performance outside normal duty hours requires coordination and approval by the Contracting Officer.

1.4. Document Control. Perform all functions of the Document Control Section in accordance with applicable Department of the Air Force (DAF) supply management, records management, and document control directives, including all volumes, parts, chapters, paragraphs, sub-paragraphs, attachments, and supplemental requirements. Document Control duties shall be performed in accordance with governing directives identified in Appendix 6.

1.4.1. Records and Authorization Management. Maintain document and report files to support the

1 SOLRS Commander's accountability for items in accordance with Air Force Records Information Management System (AFRIMS) or successor system and applicable records management requirements. Maintain letters and listings of authorization for customers to receive classified property and Nuclear Weapons Related Materiel (NWRM) in accordance with governing directives identified in Appendix 6. Conduct semi-annual reconciliation of personnel authorized to handle classified property and NWRM. Maintain Forced Record Alteration (FIX) output documentation.

1.4.2. Controlled Unclassified Information (CUI) Destruction. The Contractor shall comply with applicable Government CUI, records-management, and installation procedures for the safeguarding and destruction of paper documents containing CUI. The Government will identify approved CUI destruction locations, secure collection containers, and applicable local procedures at contract start and as updated during the period of performance. When paper CUI is no longer required for contract performance and destruction is authorized under applicable records-retention requirements, Contractor personnel shall place the material in a Government-designated secure destruction container or otherwise process it using a Government-approved destruction method. Paper CUI shall remain safeguarded and under appropriate control until final destruction is complete. The Contractor shall not dispose of paper CUI in regular trash, recycling containers, or any unapproved destruction receptacle. Destruction methods shall render the information unreadable, indecipherable, and irrecoverable, including use of an approved cross-cut shredder producing particles no larger than 1 millimeter by 5 millimeters, when Contractor-operated shredding is authorized.

1.4.3. Document Quality Control and Record Reversals. Perform documentation quality control checks in accordance with governing directives identified in Appendix 6. Initiate record reversal action when documentation errors are identified and process record reversal inputs for errors found by other sections or elements of the 1 SOLRS.

1.4.4. Delinquent Document Program. Manage the delinquent document program. Distribute the delinquent document listing daily. Conduct weekly delinquent document meetings on Tuesday of

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Finalize additions. Combine the lines that you can.

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Is this 1.4 or 1.3.11?

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Fix numbering.

Combine, fix numbering (I think this would be 1.3.12) each week or at Government-established intervals with documented attendance. Forward meeting sign-in records to LGRM and COR. Meeting frequency may be adjusted as determined by 1 SOLRS/LGL (Logistics Manager).

1.4.5. Shipment Processing and Discrepancy Management. Receive and process Shipment Suspense Images (SSC) using applicable logistics systems. Process and work the Delinquent Shipment Listing in accordance with governing directives identified in Appendix 6. Process and work the Inbound Supply Discrepancy Report (SDR) process in accordance with governing directives identified in Appendix 6.

1.4.6. TAR and Reject Management. Process and manage the Tracer Action Required (TAR) program in accordance with governing directives identified in Appendix 6. Distribute the Reject (D818) listing daily.

1.4.7. Document Control Personnel Qualification. The Contractor shall provide one (1) qualified Document Control personnel to perform the requirements identified in this section. The Contractor shall possess experience or working knowledge in using Integrated Logistics System

– Supply (ILS-S) or applicable Air Force Materiel Management information technology systems and shall have a minimum of three (3) years of relevant supply, document control, or materiel management experience.

1.5. Inventory. Perform inventory management functions in accordance with applicable DAF supply management directives (current versions) and governing publications identified in Appendix 6. The major responsibilities are:

1.5.1. Inventory Scheduling and Execution. Prepare and publish annual inventory schedules for all

Accountable Officer (AO) Peacetime Operating Stock (POS) and airborne/non-airborne assets to include REDHORSE (823 RHS) non- airborne. Conduct physical inventories of in-stock equipment and supplies in accordance with applicable supply management directives identified in Appendix 6 (Governing Publications) and Government-provided inventory schedules. The responsible account custodian shall conduct inventories of in-use supplies and equipment, to include the annual physical inventory of IPE assets which will be conducted by IPE personnel.

Pre-inventory validation and post-inventory (e.g., re-warehousing, re-dentification, and property marking) shall be performed in accordance with Government requirements. Locations for inventory actions will be provided by the Government. Note: See Appendix 3a for locations where inventories may be conducted.

1.5.2. Inventory Research and Discrepancy Resolution. Conduct inventory research to identify root causes and trends associated with inventory discrepancies and adjustments and recommend corrective actions to mitigate further out-of-balance conditions in accordance with governing directives identified in Appendix 6. Perform extensive causative research, when necessary, to resolve all inventory discrepancies. Forward results of research to the Quality Assurance Supervision (1 SOLRS/LGLO) to determine if additional QA technical compliant evaluations are required.

1.5.3. Inventory Adjustment Documentation. Maintain suspense files for inventory adjustments, record reversals, and other supporting documentation in accordance with governing records management requirements identified in Appendix 6.

1.5.4. Freeze Code Management. Manage and control all rejects resulting from item records being frozen for inventory to include lifting the freeze code when authorized, in accordance with governing directives identified in Appendix 6. Distribute the Freeze Code listing daily or in accordance with Government direction.

1.5.5. Inventory Analysis and M10 Validation. Perform a complete analysis of inventory adjustments and discrepancies monthly, or as directed by the Government. The analysis will

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Fix numbering and indents.

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Is there a better way to list out this section and 1.3 above? Starting here with inventory I do not know if this is continuing the QA duties or starting something else. It seems like there could be a better way to number and describe to make it clear what all the performance duties are for the contracted employees.

Recommend combining if possible and makes sense to identify trends and areas of current or potential high loss and recommend controls to prevent inventory errors and loss. Responsible for the M10 validation and coordination for signature/approval of the Accountable Officer and forward completed M10 to Document Control.

1.5.6. After Hours and Degraded Operations Support. Provide after-hours support during end-of-year fiscal processing and degraded operations recovery when requested by the 1 SOLRS Command Staff, Materiel Management (LGRM) Section management, or Contracting Officer.

Performance outside normal duty hours requires coordination and approval by the Contracting Officer.

1.5.7. Inventory Personnel Qualifications. The Contractor shall provide two (2) qualified Inventory personnel to perform the requirements identified in this section. Both Inventory personnel shall possess experience or working knowledge in using Integrated Logistics System – Supply (ILS-S) or applicable Air Force Materiel Management information technology systems.

Inventory personnel must have a minimum of 5 years of experience.

1.6. HAZMART. Operate the installation Hazardous Material (HAZMAT) program in accordance with applicable Department of the Air Force (DAF) hazardous material management, environmental, safety, and supply management directives identified in Appendix 6, inclusive all paragraphs, subparagraphs, attachments, and supplemental requirements. Major HAZMART responsibilities include, but are not limited to, the following:

1.6.1. HMMP Team Participation. Participate as a member of the installation Hazardous Materiel

Management Process (HMMP) team in accordance with Government requirements.

1.6.2. HAZMART Receipt, Storage, and Distribution. Validate that all HAZMAT requests are properly authorized and manage the receipt, storage, issue, inspection, and distribution of hazardous materials in accordance with applicable governing directives identified in Appendix 6.

Process receipts into applicable environmental and logistics information systems, including (e.g., Enterprise Environmental, Safety and Occupation Health Management Information Systems (EESOH-MIS) or successor system). This requirement includes applicable Government Purchase Card (GPC) transactions, contracting actions, and Integrated Logistics Systems- Supply processes. Transportation shall include loading and unloading of palletized materials, including full 55-gallon drums, heavy batteries, smaller items.

1.6.3. HAZMAT Reuse, Redistribution, and Disposal. Minimize HAZMAT usage or waste by reusing or redistributing excess HAZMAT on base or to other Air Force installations through applicable environmental and logistics information systems (e.g. Enterprise Environmental, Safety and Occupation Health Management Information Systems (EESOH-MIS) or successor system). As a last resort, coordinate disposal or redistribution through the Defense Logistics Agency Disposition Services (DLADS) with governing directives identified in Appendix 6 (Governing Publications). Before ordering or purchasing HAZMAT, determine whether the requirement can be satisfied through the installation free issue, reuse, and redistribution program.

Processes and transport expired or unserviceable hazardous managed inventory products to authorized hazardous waste disposal facilities for turn-in or disposal in accordance with governing directives identified in Appendix 6.

1.6.4. HAZMAT Quality Control. Perform quality control functions to ensure items are properly identified as HAZMAT to prevent inadvertent procurement or issue transactions for unauthorized materials.

1.6.5. HAZMAT Identification and Safety Data Sheets. Assist users in identifying HAZMAT stock numbers and/or part numbers and locating appropriate Safety Data Sheet (SDS) using applicable information systems identified in Appendix 6, when available.

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Can this be given more description, i.e. who needs to be qualified, how many?

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Clarify and fix numbering if this is a continuation of the QA duties.

Fix indenting

1.6.6. Ozone Depleting Substances. Assist customers in processing requests for Class I Ozone Depleting Substances (ODS) IAW governing environmental compliance directives identified in Appendix 6.

1.6.7. Radioactive Material Management. Maintain existing low-level radioactive storage facility and coordinate disposition of radioactive material with the installation radiation safety officer in accordance with governing directives identified in Appendix 6.

1.6.8. Issue Exception Codes. Assign issue exception codes (IEX) as required in accordance with governing directives identified in Appendix 6.

1.6.9. Facility Management. Be assigned and perform duties as required as primary Facility Manager for all facilities assigned to the HAZMART function.

1.6.10. Two-Person Safety Requirement. The Contractor shall maintain two-person concept in designated work areas as required for safety.

1.6.11. Qualifications. The Contractor shall provide two (2) qualified HAZMAT personnel to perform the requirements identified in this section. The Contractor must possess the experience or working knowledge in applicable Air Force logistics and environmental information technology systems (e.g., Integrated Logistics System – Supply (ILS-S), Enterprise Environmental, Safety, and Occupation Health Management Information Systems (EESOH- MIS), or successor systems). HAZMART personnel must have a minimum of 5 years of experience.

1.6.12. HAZMAT Training Requirements. The Contractor shall ensure personnel complete and maintain all occupational safety, environmental, and HAZMAT training required for assigned duties by applicable law, regulation, contract, and installation procedures.

1.6.12.1. At a minimum, personnel working with or exposed to hazardous materials shall complete applicable Hazard Communication (HazCom), site safety, PPE, emergency-reporting, and installation HAZMAT-management training before performing work. The Contractor shall provide additional task-specific training or certification, as required, for hazardous-waste handling, spill response, hazardous-material transportation, respiratory protection, equipment operation, and other identified hazards. The Contractor shall maintain current training records and provide them to the COR upon request.

1.7. Delivery. The Contractor shall operate the Delivery Section in accordance with applicable cargo movement, ground transportation, and delivery operations guidance referenced in Appendix 6, inclusive of all volumes, parts, chapters, paragraphs, sub-paragraphs, attachments and supplemental requirements, or successor guidance. The Delivery section shall consist of three (3) Delivery Drivers and one (1) Lead Material Coordinator. Delivery specific duties and guidelines are defined by the governing delivery processes referenced in Appendix 6. The primary duties of the Delivery section are:

1.7.1. Driver Licensing and Airfield Operations. Contractor delivery driver operators shall possess and maintain applicable licensing requirements and comply with comply with Airfield Driving licensing and operational requirements in accordance with applicable installation and Air Force guidance identified in Appendix 6. Drivers shall comply with all posted speed limits.

1.7.2. Airfield Driving Program Management and Training. The Lead Material Coordinator shall serve as the Airfield Driving Program Manager and Trainer for assigned Documented Cargo personnel in accordance with applicable airfield driving program guidance identified in Appendix 6.

1.7.3. Delivery Communications and Coordination. Contractor delivery driver operators shall comply with base services communication protocols and operational requirements (e.g., two-way

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Fix indent

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Give more description like the other section, how many contracted employees.

I recommend doing a whole qualifications section later on, showing how many contractors need this and so on.

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Specify how many contractors for delivery duties.

Recommend combining if possible & fix indenting radios and telephones), and coordinate with Vehicle Operations Control Center (VOCC) for radio communication channel and frequency assignments.

1.7.4. Delivery Operations. The Contractor shall perform Documented Cargo services and deliver supplies and equipment to on base activities, including due out releases and items to stock for C130 MRSP, CV 22 MRSP, and CV 22 Aircraft Parts Stores. The Contractor shall provide the vehicles and material handling equipment (MHE) required for movement of property, except for items meeting established Government handling criteria.

1.7.5. HAZMAT and Health Hazard Deliveries. Pick-up areas originate from Buildings 90639 and 90720 (HAZMART). Health Hazard items shall be delivered utilizing appropriate personnel protective equipment in accordance with applicable health and safety requirements.

1.7.6. Delivery Accountability and Proof of Delivery. The primary method to sign for property is the HHT/Tablets. The Contractor shall utilize Government provided access to Integrated Logistic Supply Systems (ILS-S) to account for paperless delivery of assets and shall track and update property movement in ILS-S for accurate accountability. Government provided laptops and tablets shall be utilized to perform these requirements. Movement of property will be tracked and updated in ILS-S for accurate accountability. Wet signatures are authorized as proof of delivery during periods of system interface or connectivity disruption.

1.7.7. Recipient Authorization and Asset Protection. The Contractor shall maintain current listings of personnel authorized to sign for equipment and classified assets and shall verify recipient authorization prior to release of supplies or property (e.g., CAC verification). The Contractor shall ensure assets are properly protected and secured while in transit and safeguarded from environmental exposure as required.

1.7.8. Delinquent Document Meetings. The Contractor shall attend scheduled delinquent document listing (R59) meetings as required.

1.7.9. Priority and Routine Delivery Requirements. Contractor delivery driver operators shall deliver Priority cargo, to include Priority 01 and Priority 02 ISUs, within 30 minutes of property readied (placed in holding area) for delivery by LGRM, in accordance with applicable governing guidance referenced in Appendix 6. Contractor delivery driver operators shall deliver Priority cargo by Delivery Times identified in para 1.7.13., and applicable local procedures referenced in Appendix 6. Contractor delivery driver operators shall deliver Priority cargo/MICAP/NMCS/999 and classified cargo, resulting from due-out release (DORs) within 30 minutes of property readied (placed in holding area) for delivery by 1 SOLRS/LGRD Receiving Section. Contractor delivery driver operators shall deliver Priority cargo by Delivery Times identified in para 1.6.11., and applicable local procedures referenced in Appendix 6. Contractor delivery driver operators shall deliver routine request property readied (placed in holding area) for delivery by LGRM, in accordance with applicable governing guidance referenced in Appendix 6. Contractor delivery driver operators shall deliver Routine cargo by Delivery Times identified in para 1.6.11., and applicable local procedures referenced in Appendix 6.

1.7.10. Large, Bulky, Heavy, and Overcapacity Cargo. The Contractor shall coordinate delivery of large, bulky, or heavy items with customers prior to delivery and shall provide the vehicles and material handling equipment (MHE) necessary for movement of property, except for items meeting established Government handling criteria. For overcapacity items requiring use of a flatbed trailer and corresponding MHE, the Contractor shall coordinate with Vehicle Operations Element (LGRD) using AF Form 868 or successor form/process. Overcapacity items are defined as items exceeding 100 inches in width and/or length or exceeding 88 inches in height, including items such as CV-22 Blade Assemblies, Aircraft Elevators, TYCOM PRGB, and ISU-90.

1.7.11. Delivery Times. Delivery Times will be locally determined and driven by mission requirements, volume of cargo and customer needs. Delivery times and priorities will be

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Recommend combining with sections 1.6.1 and 1.6.2.

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Does the contractor need to pay for this account or is the Government providing it? If so, that is GPP and needs to be indicated here and in the Government provided property section.

And, does the contractor need to acquire tablets or is that also Government property? Please clarify, if it is Government provided property that needs to be marked here and noted that it is expanded upon in the Government provided equipment section.

PACHECO, KARISSA L CIV USAF AFSOC 1 SOLRS/LGLOC

ILS-S access, laptops, and HHT/Tablets are Government Provided. Language updated to clarify Government systems access and Government purchased equipment.

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Recommend combining 1.6.5, 1.6.5.1, and 1.6.6

Combine administered in accordance with applicable local procedures referenced in Appendix 6 and in the table below.

Priority Select & Move

(LGRM)

Expedite/Routine

Delivery

Contractor

Total Max

Time

01-02 minutes

30 minutes;

Includes DOR 01/02

MICAPS

60 minutes minutes

30 minutes; Includes DOR 03 MICAPS & 03 w/Mark for

“Shop use”

60 minutes

04-15

12 hours

Delivered throughout the Duty

Day upon property movement to ready line

Within 24 hours from the initial point of request.

1.7.12. Delivery Delay Reporting. The Contractor shall immediately report all unnecessary delays caused by the absence of receiving/requisitioning personnel, organizational refusals, incorrect addresses, and any other factors outside the delivery driver’s control to LGRM and affected customers in accordance with applicable local procedures referenced in Appendix 6.

1.7.13. Organizational Refusals. The Contractor shall return organizational refusal property and associated documentation to the Inspection Section for processing.

1.7.14. Government Retained Delivery Functions. The government retains responsibility for the following delivery functions: Due-In From Maintenance (DIFM) pickup operations, after-hours delivery operations, transport of items between the 1st SOLRS at Hurlburt Field and the 96th LRS on Eglin AFB, and deliveries to the Defense Logistics Agency- Disposition Services

(DLADS).

1.7.15. Delivery Personnel Qualifications: Personnel shall possess experience or working knowledge in using Integrated Logistics System – Supply (ILS-S) or applicable Air Force Materiel Management information technology systems. Delivery Truck Drivers shall possess and maintain all licenses and qualifications required to perform assigned driving duties.

1.8. Flight Service Center (FSC) The Contractor shall provide one (1) qualified Supply Technician to perform the FSC and Inspection functions identified in Sections 1.8 and 1.9 of this PWS. The Supply Technician will serve as the primary point of contact for repair cycle management and supply-related maintenance coordination in accordance with applicable governing guidance identified in Appendix 6. Primary FSC duties include:

1.8.1. Repair Cycle Management and Accountability. The Contractor shall track repair cycle assets including, supply points, time-change, Time Compliance Technical Orders (TCTOs), DIFM, Materiel Deficiency returns, Found on Base (FOB), Awaiting Parts (AWP), local manufacture program, and related transactions. The Contractor shall process and maintain accurate records for supply transactions supporting repair cycle activities in Government-approved systems (e.g., IMDS or successor systems), coordinate with maintenance activities to ensure timely disposition of unserviceable assets, maintain visibility and accountability of assets throughout the repair cycle, and support validation and reconciliation of repair cycle data, including periodic validations, as directed by the Government.

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Spell out abbreviation here and change to just abbreviation in 1.7.1 below.

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Combine this section

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

Add how many contractors, like in other qualification sections.

Or create a qualifications section near the end and reference that here.

PACHECO, KARISSA L CIV USAF AFSOC 1 SOLRS/LGLOC

Quantity of contractors is addressed in the introduction of 1.6

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

State how many people the contractor needs to hire for this duty, like in the other sections.

This section is started more clearly, recommend using a start like this for each of the duty categories.

1.8.2. Turnaround Processing. The Contractor shall support turnaround (TRN) processing for repair cycle assets, including coordination between supply and maintenance activities to ensure timely processing, status updates, and disposition actions within applicable Government systems.

1.8.3. Supply System Transaction Management. The Contractor shall monitor and resolve failed, rejected, suspended, or incomplete supply system transactions within applicable timelines for controlled, sensitive, and routine assets in accordance with governing guidance identified in Appendix 6.

1.8.4. Centralized Repair Facility (CRF) Support. The Contractor shall perform applicable CRF functions for the 1 SOLRS CRF in accordance with governing supply management, records management, and logistics directives identified in Appendix 6.

1.8.5. PPMR and DWA Processing. The Contractor shall process Prepositioned Materiel Receipts (PPMR) and applicable Document Identifier Code (DWA) transitions upon receipt using applicable logistics systems identified in Appendix 6. If rejects occur during PPMR processing, the Contractor shall coordinate with the supported base or designated Government activity (e.g., 635 SCOG/437 SCOS Records Maintenance or successor organization) to correct discrepancies.

1.8.6. Serviceable and Unserviceable Asset Processing. The Contractor shall process transactions to turn in serviceable assets to stock and ship unserviceable assets deemed non-repairable at the CRF to the appropriate depot using approved transportation packing order requirements.

Serviceable assets will be placed on the CRF (satellite) account for release to CRF supported bases or to worldwide redistribution if no requirements exists at the supported units.

1.8.7. CRF Asset Management. Perform tasks required to receive, store, handle, and redistribute CRF assets. Monitor the DIFM listings, D23/NGV905 (Repair Cycle Asset Management Listing), or successor system/report, on a daily basis to follow up on unsatisfactory DIFM status or no status. Coordinate with the CRF maintenance shop or designated maintenance activity for updates.

1.8.8. Forward Supply Point Support. Assist repair shops with establishing Forward Supply Points when necessary.

1.8.9. Product Quality Deficiency Report Support. Perform tasks required to support Product Quality Deficiency Report (PQDR) Program for FB1820 & FB4417.

1.8.10. Functional Check Coordination. Coordinate functional check requirements with maintenance activities and applicable organizations to ensure assets requiring inspection, testing, verification, or certification are processed appropriately prior to issue, redistribution, or return to service.

1.8.11. Repair Cycle Documentation and Accountability. Maintain accountability documentation, DIFM records, suspended transaction records, PPMR documentation, and associated inspection-related audit trails in accordance with applicable governing guidance identified in Appendix 6.

1.9. Inspection Function The Supply Technician identified in Section 1.8 shall also perform Inspection and validation functions supporting warehouse and supply operations in accordance with applicable governing guidance identified in Appendix 6. Primary Inspection duties include:

1.9.1. Property Inspection and Status Validation. The Contractor shall inspect and validate property by verifying asset identity, classification, condition as certified by maintenance inspectors, markings, tagging, labeling, condition documentation, and associated property records in accordance with applicable governing guidance identified in Appendix 6. The Contractor process and document applicable property status and identity changes within Government systems.

1.9.2. Technical Order and Unserviceable Asset Management. Maintain records of applicable technical orders (TCTOs), identify and track items requiring modification, and coordinate with maintenance to determine disposition of assets identified as damaged or unserviceable.

1.9.3. Warehouse Inspection and Training Support. Support warehouse inspection functions and ensure compliance with applicable inspection and accountability requirements. Provide ‘limited inspector’ on-the-job training to personnel performing inspection-related duties, as applicable to contract performance.

1.9.4. Care of Supplies in Storage (COSIS). Perform COSIS inspections and associated documentation actions to ensure assets remain in ready-for-issue condition and deterioration of material is identified and addressed in accordance with governing guidance identified in Appendix 6.

1.9.5. Suspended and Shelf-Life Materiel Management. Monitor, research, document, and process suspended, suspect, excess, and unserviceable material actions to maintain accountability and prevent improper issue, transfer, storage or redistribution of assets. Perform shelf-life management actions including monitoring, research, documentation, and Shelf Life Out-of-Balance (SLOOB) resolution activities in accordance with applicable governing guidance identified in Appendix 6.

1.9.6. Inspection Related Discrepancy Research. Perform inspection related research and documentation for Supply Discrepancy Reports (SDRs), Product Quality Deficiency Reports (PQDRs), shipment discrepancies, and other discrepancy actions requiring Inspection Function review. Coordinate findings and supporting documentation with the applicable Government or supply activity for resolution in accordance with the PWS and governing guidance identified in Appendix 6.

1.9.7. FSC and Inspection Function Personnel Qualifications The Supply Technician performing the FSC and Inspection Function requirements identified in Sections 1.8 and 1.9 shall possess experience or working knowledge in Integrated Logistics System – Supply (ILS-S), or other applicable Air Force Materiel Management information technology systems and shall have a minimum of three (3) years of relevant supply , repair cycle, inspection, or materiel management experience.

1.10. Equipment Accountability. The Contractor shall provide one (1) qualified Supply Technician to perform the Equipment Accountability and Customer Support Liaison functions identified in Sections 1.10 and 1.11 of this PWS. The Supply Technician shall provide equipment accountability support and serve as a liaison for customer support related to equipment management in accordance with applicable governing guidance indentified in Appendix 6. Primary Equipment Accountability duties include:

1.10.1. Equipment Accountability and Records Management. The Contractor shall maintain accountability of assigned equipment assets with the exception of vehicles, within Government-approved systems (e.g. ELMS or successor programs). Support equipment accountability functions for assigned units, including Geographically Separated Units (GSUs) and tenants.

Ensure required supporting documentation for equipment records is complete, accurate, and maintained in accordance with governing guidance identified in Appendix 6. Maintain custody documentation and associated records for applicable assets.

1.10.2. Customer Visits, Inventories, and Accountability Verification. Perform scheduled customer visits, inventories, and spot checks. Ensure in-use equipment use accountability, prepare after action reports for units visited, and out-brief commanders. Verify accountability of capital equipment, NWRM, weapons, and Communication Security (COMSEC) equipment assets.

1.10.3. Deployment, Recovery, and Reporting Support. Support deployment and redeployment processing of equipment assets and ensure accurate systems updates. Submit after-action reporting for recovery operations withing the timelines established by the Government.

1.10.4. Accountability Analysis and Discrepancy Management. Perform trends analysis and

GENTRY, ALYSSA R CIV USAF AFSOC 1 SOCONS/PKA

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1.10.5. SPRAM Management. Monitor Special Purpose Recoverable Authorized Maintenance

(SPRAM) assets and associated records withing applicable government systems. Maintain accurate custody authorization documentation and SPRAM records/files.

1.10.6. Provide COMSEC/CCI analysis and degraded operations reporting, as directed by the Government.

1.11. Customer Support Liaison. The Supply Technician identified in Section 1.10 shall also perform customer support and liaison functions between supported organizations and supply operations while responding to customer logistics concerns and proactively anticipated problems. Perform all tasks in accordance with applicable Air Force, MAJCOM, and local guidance to include governing guidance indicated in Appendix 6. Primary Customer Support Liaison duties include:

1.11.1. Customer Support and Supply Transaction Management. The Contractor will respond to customer logistics concerns and resolve supply-related issues in a timely manner. Process supply transactions and maintain associated records within Government-approved systems (e.g. ILS-S, or successor systems). Support stock control, document control functions, demand processing, bench stock management functions. Monitor requisition status and follow up on outstanding actions with supporting agencies to support timely resolution. Ensure rejected or failed system transactions are corrected within required timelines: within three duty days for controlled/sensitive assets, and within seven calendar days for all other assets.

1.11.2. Customer Training. Provide customer training related to supply processes and procedures to include Block I (General Materiel Management Indoctrination) and Block IIA/B (Bench Stock/Repair Cycle), as required for contract performance.

1.11.2.1. Training Location. The Contractor shall provide support for General Materiel

Management Indoctrination (Block I) and Bench Stock/Repair Cycle training (Block IIA/B) at the Government-designated location(s) identified in Appendix 3a. Training may occur in LRS training facilities, the Flight Service Center, maintenance or supply work centers, or other Government-designated classrooms or virtual-training locations. The Government will identify the specific location, schedule, and student population in advance of each training event.

1.11.3. Customer Visits and Materiel Management Support. Conduct periodic visits to supported organizations to assess requirements for maintaining bench stock, shop and operating stocks, and annual supply procedural visit to maintenance/maintenance support work centers to assist and resolve material management concerns.

1.11.4. Customer Feedback and Trend Analysis. Track and analyze customer feedback trends impacting mission support and operational effectiveness.

1.11.5. Government Directed Programs and Discrepancy Management. Support Government-directed programs, including Price Challenge and Verification (PCV), Precious Metal Recovery Program (PRMP), and discrepancy reporting programs. Perform discrepancy analysis, including Supply Discrepancy Reporting (SDRs) and shipment loss analysis, and provide reports as directed by the Government.

1.11.6. Equipment Accountability and Customer Support Liaison Personnel Qualifications.

The Supply Technician performing the Equipment Accountability and Customer Support Liaison requirements identified in Sections 1.10 and 1.11 shall possess experience or working knowledge in using Integrated Logistics System – Supply (ILS-S), applicable equipment accountability and customer support systems, or other applicable Air Force Materiel Management information technology systems. The Supply Technician shall have a minimum of three (3) years of relevant supply, equipment accountability, customer support, or material management experience.

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Reference where Block I and Block II are located

1.12. Management Products. The Contractor shall provide two (2) qualified Material Coordinators to perform the management and internal control functions identified in this section. One Material Coordinator shall serve as the Program Manager and one shall serve as the Lead Material Coordinator. The Program Manager and Lead Material Coordinator shall work collaboratively to support contract management, reporting, and coordination requirements. The Program Manager shall serve as the primary point of contact for overall contract business and communication with the COR and Contracting Office. In the absence of the Program Manager, the Lead Material Coordinator shall assume these responsibilities to ensure continuity of contract operations, including required reporting and Government coordination. Primary duties and responsibilities include:

1.12.1. Risk Management & Internal Control Program (RMIC). The Contractor shall support the 1 SOLRS RMIC by assisting in the identification, assessment, documentation, and tracking on internal control activities applicable to assigned functional areas. Support shall include collecting and analyzing relevant data, documenting risk assessments, tracking corrective actions, preparing required supporting documentation and reports, and reviewing and validating applicable Management Internal Control Toolset (MICT) checklists. All activities shall be performed in accordance with applicable governing guidance referenced in Appendix 6.

Commanders and Government leadership retain responsibility for approval of internal controls and associated certification requirements.

1.13. Reports and Deliverables. The Contractor shall prepare and provide the reports and deliverables identified in this section in accordance with the applicable requirements and submission frequencies established in the Deliverables Schedule below.

1.13.1. Inventory Analysis Reports. The Contractor shall perform a monthly analysis of inventory adjustments and discrepancies to identify trends and areas of potential loss and provide recommendations to improve controls and prevent inventory errors or loss. Supporting data may be obtained from standard reports available within ILS-S, M10 reports, and other applicable research documentation.

1.13.2. Inventory Schedule. The Contractor shall prepare and publish inventory schedules for applicable categories of property in accordance with governing guidance identified in Appendix 6.

1.13.3. Asset Management Reports. The Contractor shall prepare required Asset Management reports using data available through Government provided Asset Management systems, ILS-S, and other applicable Government systems to support required reporting and analysis.

1.13.4. Hazardous Material Reports. The Contractor shall provide HAZMAT reports as requested by the HMMP and 1 SOLRS Squadron Readiness Flight (1 SOLRS/LGRR).