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This document is a draft performance work statement for audio-visual, visual information, and video teleconference support services. The Defense Information Systems Agency is seeking these services for its headquarters, continuity of operations sites, and Fourth Estate Network Optimization agencies and field sites. The selected contractor must have expert experience providing operational, engineering, architectural, design, sustainment, maintenance, and repair services to support audio-visual, video conferencing, conference rooms, and visual information functions. Key places of performance include Defense Information Systems Agency locations, with additional Fourth Estate Network Optimization and field site locations to be added throughout the contract period. The anticipated start date for the contract is late November 2020. The services require experience working with federal agencies and will involve travel to agency sites as needed.

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PERFORMANCE WORK STATEMENT (PWS)

As of 15 June 2020

Audio-Visual (AV), Visual Information (VI) and Video Teleconference (VTC) Support Services for DISA Headquarters, DISA Field Sites, and 4TH Estate Network Optimization (4ENO) Agencies.

IDIQ

1. Contracting Officer’s Representative (COR).

See Section G of the contract, Points of Contact for COR, Alternative COR (ACOR) and Property Administrator information.

2. Contract or Task Order Title. Audio-Visual (AV), Visual Information (VI) and Video Teleconference (VTC) Support Services for DISA Headquarters, DISA Field Sites, and 4ENO Agencies.

3. Background: The Defense information Systems Agency (DISA) provides operational, architectural, and engineering support to Joint Forces Headquarters (JFHQ) and Continuity of Operations Plan (COOP) sites to include: Conference Room Support, Conference Center Support, VTC Support and Visual Information (VI) Systems Support. In addition to which, the DISA 4ENO Program Office has initiated providing commodity support services for preliminary 4E Agencies and DISA field sites in accordance with the 4th Estate (4E) Information Technology Optimization Memorandum (authorizing 4E Agencies and associated unified commands to migrate to a common service environment with the intent of streamlining the delivery of common use/commodity Information Technology (IT) capabilities). As such, 4ENO and DISA field site locations may be added throughout the lifecycle of this contract via separate task orders with mutual agreement of the parties, and as funding is provided or identified for the requesting agency.

4. Objectives: The objective of this PWS is to obtain and provide mission critical AV operational, architectural, installation, and engineering services for Fort Meade, COOP, 4ENO, and DISA field sites in providing the following services:

1. Provide VTC Installation, Operational, Design, and Engineering support.

2. Provide Visual information (VI) support.

3. Provide Information Technology Support for VI system and MAC Network, VTC system, and AV mission system.

4. Provide AV Engineering and Operational Services such as, installation, design, and technical support.

5. On-site support during normal duty hours (0700 to 1700, Monday through Friday) with after hours and on-call support as approved by the COR, ACOR, or Contracting Officer (KO).

6. Provide system documentation and/or administrator training on contractor-deployed AV systems.

7. Provide remote Tier III Incident Management Support.

5. Scope. The Contractor shall provide AV operational support, installation, engineering, design, and systems integration for VI systems/AV systems/Video Conferencing suites and collaboration systems at the DISA Headquarter complex at Fort Meade, MD and COOP, 4ENO, and DISA Field sites. The contractor shall comply with the appropriate DOD-approved architectures, programs, standards and guidelines, such as DOD 5040.02 Visual Information, DOD Visual Information Style Guide, and DOD Visual Information Ethics.

6. Performance Requirements.

6.1 Task 1. Transition Planning. The contractor shall provide the following Transition-In and Transition-Out planning and execution support.

6.1.1. Transition-in Planning. The contractor shall provide and execute a Government approved Transition-In plan, which shall include a detailed description of the contractor’s plan to execute the transition of the described work identified from the incumbent contractor to achieve complete assumption of responsibilities.

6.1.2. Transition-out Planning. The contractor shall provide and implement a Government approved Transition-Out Plan, which shall include a detailed description of the contractor’s plan to execute the transition and documentation of all work (prior work, current status, and future planning), access, property, and responsibilities identified in the contract to a Government designated entity not to exceed 60 calendar days prior to expiration of the contract.

6.2. Task 2. AV Engineering, Installation and operational services. The contractor shall provide onsite AV engineering, technical support, installation services, operational support to DISA Headquarters and the COOP sites. The contractor shall provide AV support for all conference rooms, Conferencing Center, Training rooms and conduct maintenance, repair and life cycle maintenance support for all AV equipment. The contractor shall be responsible for the architectural, engineering, build outs and installation for new and future AV projects. The contractor shall manage, schedule and support all events held in the Conferencing Center.

6.3. Task 3. AV Technical Services and Customer Support. The contractor shall provide customer support by coordinating and scheduling with customers to define their AV requirements. The contractor shall provide end user support, IT support, technical consultation, application support and user training Support for all supported AV systems

6.4. Task 4. AV Maintenance and Repair Support. The contractor shall provide onsite preventative and corrective maintenance to include break fix repairs and the coordination of 3rd party repairs.

6.5. Task 5. System and Process Documentation. The contractor shall create, manage, and maintain system diagrams of DISA AV systems. The contractor shall create and maintain any training material and system operation procedures (SOP) on all operational systems.

6.6. Task 6. Project Management, Review, and Task Management Reporting. The contractor shall conduct Monthly status meetings with a presentation slides to the COR and technical leads. AV projects, such new conference room buildouts and new AV requirements, shall be assigned to the contractor by the COR.

6.7. Task 7. Weekly Reporting. The contractor shall prepare a weekly status report for delivery to the COR, ACOR, and technical leads in electronic form.

6.8. Task 8. VTC Operations and System Support for DISA Headquarters and COOP Sites. The contractor shall provide VTC Operations, Scheduling and Facilitation support. The contractor shall operate, configure, troubleshoot, repair, and maintain VTC system components. The contractor shall mitigate reported vulnerabilities, implement required technical standards, configurations, operating practices and ensure compliance with applicable Security Technical Implementation Guides (STIGs).

6.9. Task 9. VTC Engineering Services, IT, Technical and Customer Support for DISA Headquarters and COOP Sites. The contractor shall provide customer consultation, IT, customer support, and training to customers and organizations requiring VTC support. The contractor shall provide IT support and assist the customers with computer for all supported VTC technologies. The contractor shall provide VTC Engineering, Design, Installation support, System and Process Documentation, reporting and project management.

6.10. Task 10. The contractor shall provide visual information support for DISA Headquarters.

6.10.1. Visual Information Graphics, Multimedia and Publishing Support. The contractor shall provide on-site support for graphic design, print layout design, publishing support and multimedia activities to create high quality printed materials, such as newsletters, posters, signs, brochures, booklets, and interactive projects.

6.11. Task 11. Visual Information Work Order and Production Support. The contractor shall provide support to maintain accurate work orders of all Visual Information projects. Expedite priority projects where necessary to meet project deadlines.

6.12. Task 12. Visual Information Video Production Support. The contractor shall provide on-site video production and post-production support to produce video and multimedia products which include; internal training, agency information programs, agency promotional products, conferences, annual events and agency historical events.

6.13. Task 13. Information Technology and System Support for the Visual Information Network (VI LAN) system and MAC equipment, VTC systems, and AV mission systems at DISA Headquarters. The contractor shall provide on-site Information Technology/Information Assurance (IT/IA) support for daily operations, system and customer support and make recommendations in matters relating to IT/IA environment of the VI LAN servers and workstations, AV mission servers and equipment, and VTC system equipment. The contractor will support all equipment located in the Audio and Video equipment room (AVER). The contractor shall support television broadcast services, web streaming and signage throughout the building. The contractor shall support Systems, Technical, system administration, desktop and Operational Support for a small to medium MAC environment.

6.14. Task 14. MAC Systems Technical, System Administration, Desktop and Operational Support. The contractor shall provide daily operational, engineering, system administration, IT and desktop support for the MAC environment.

6.15. Task 15. Afterhours Support for DISA Headquarters and the COOP Sites. The contractor shall provide after-hours support for AV, VTC and Visual Information services for command, senior and agency level events as directed by the COR..

6.16. Task 16. COOP Site Support for DISA Headquarters. The contractor shall provide onsite AV support as needed for two COOP sites under DISA Headquarters. The contractor will provide conference room, VTC, and system administration support for all Audio-Visual systems located at the COOP sites.

6.17. Task 17. Videophone Support for DISA Headquarters and the COOP Sites. The contractor shall support the installation and operation of Cisco Videophones and any other type of Videophones deployed at DISA HQ. The contractor shall assist other teams with the troubleshooting of any networking issues associated with Videophone services. The contractor shall configure the videophone. The contractor shall work with the government to test and deploy new Videophone technology.

6.18. Task 18. Outage Reporting and notification. The contractor shall provide outage notification to the monitoring centers. The contractor shall provide outage and after actions reports to management as directed.

6.19. Task 19. DISA Field sites and 4ENO Support. The contractor shall provide AV conference room support at locations identified in the task order. Support shall include engineering, design, architectural layout, system configuration and installation, cabling, wiring, operational testing, and training. Under the task order, the contractor shall provide lifecycle support, conduct site surveys, room design diagrams, detailed technical and operational documentation, system configuration, device configuration and settings, and remote Tier III incident management with touch labor support for repair and break/fix.

Delivery Schedule: ** Note ** For contractor’s planning purposes these deliverables are being used as example. The deliverables will be task order specific. The Government reserves the right to add or delete deliverables based on task order need.

Task#
Deliverable Title
Format
Due Date
Distribution/Copies
Frequency and Remarks
PWS 6.4.6.
Equipment for purchase
Contractor Determined
Within 30 Days of Contract Award
Electronic copy emailed to government lead
One-Time Only
PWS 6.6
Project Management, Review and Task Management Reporting Slide.
Contractor Determined
First Thursday each Month
Electronic copy emailed to government lead
Monthly
PWS 6.7.7 and 6.9.4
Weekly status report
Contractor Determined
Friday by Close by Business
Electronic copy emailed to government lead
Weekly
PWS 6.9.3.
Daily Activity Reports
Contractor Determined
1500 Daily
Electronic copy emailed to government lead
Daily

7. Performance Standards. ** Note ** For contractor’s planning purposes these Performance Standards are being used as example. The Performance Standards will be task order specific. The Government reserves the right to add or delete Performance Standards based on task order need.

Performance Standards Acceptable Quality Level (AQL) Methods of Inspectoin

Weekly Reports. PWS 6.7.7 and 6.9.4
Target Criteria:

100% Task Completion

Minimum Acceptable:

>95% of all survey respondents are Satisfied, More than Satisfied, or Very Satisfied with Contractor delivery management of all services.

Completion of tasks and deliverables provided IAW deliverable table.

100% Inspection

Monthly presentation Slides. PWS 6.6
Target Criteria:

100% Task Completion

Minimum Acceptable:

>95% of all survey respondents are Satisfied, More than Satisfied, or Very Satisfied with Contractor delivery management of all services.

Completion of tasks and deliverables provided IAW deliverable table.

100% Inspection

Daily VTC slide. PWS 6.9.3
Target Criteria:

100% Task Completion

Minimum Acceptable:

>95% of all survey respondents are Satisfied, More than Satisfied, or Very Satisfied with Contractor delivery management of all services.

Completion of tasks and deliverables provided IAW deliverable table.

100% Inspection

8. Incentives. Both positive and negative incentives will be applied. In general, positive incentives, in the form of favorable contractor Performance Assessment Reporting System (CPARS) assessments, may be used to reward significantly outstanding performance on the contract. Negative CPARS assessments will be used to document performance which fails to meet the stated performance standards. Negative performance will also be considered by the Government when determining whether the exercise of an option is in the Government’s best interests.

9. Place of Performance.

9.1 Primary Place of Performance. The contractor’s primary place of performance is Fort Meade DISA Headquarters. The contractor will be required to travel to the COOP sites. COR approval is required to perform work from any location other than the place of performance. All travel shall be prior approved in writing by the COR prior to its occurrence.

The COR approval is required to perform work from any location other than the place of performance. All travel shall be prior approved in writing by the COR prior to its occurrence. Funding will required to support these sites.

9.2 4ENO and DISA field sites. The contractor shall provide Architectural, Engineering, site surveys and Installation of AV and Conference room services at the following locations:

DISA Locations

NCR:

· Annapolis Junction, MD

· Annapolis, MD

· BKH - Arlington, VA

· Ballston, VA

· Chambersburg, PA

· Communications Management Control - Sterling, VA

· Crystal City, VA

· DISA Liaison Facilitates - FGGM, MD (Co-Located with DINFOS, DMA HQS, and DTIC HQS)

· Hagerstown, MD

· Industry Partner Secure Facilities

· Pentagon - Arlington, VA (Co-Located with DMA)

· Raven Rock, PA

· Treasury Annex, DC

· US Army Information Technology Agency (ITA) - Fort Detrick, MD

CONUS:

· Augusta, GA

· Columbus, OH

· Denver, CO

· Fort Huachuca, AZ

· Jacksonville, FL

· MacDill AFB, FL

· Pensacola, FL

· Mechanicsburg, PA

· Miami, FL

· Montgomery, AL (two facilities)

· Ogden, UT

· Oklahoma City, OK

· Peterson AFB, CO

· Salt Lake City, UT

· San Antonio, TX

· Scott AFB, IL (two facilities)

· Smyrna, GA

· St. Louis, MO (Robert Young Federal Building)

· Warner Robbins, GA

OCONUS:

· Bahrain, Middle East (Co-Located with DMA)

· Crouton, UK

· Crosham, UK

· Stuttgart, GE

· Wiesbaden, GE

Pacific (PAC):

· Camp Smith MCS, HI (Co-Located with DMA)

· Camp Humphreys, KOR (Co-Located with DMA)

· Elmendorf, AK

· Enhanced Mobile Satellite Services, HI

· Ford Island, HI

· Guam (Co-Located with DMA)

· Okinawa, Japan (Co-Located with DMA)

· Yokota, Japan (Co-Located with DMA and U.S. Forces, Japan)

4ENO Agency - DMA Locations

NCR:

· DMA HQS - FGGM, MD (Co-Located with DISA)

CONUS:

· DIMOC - Army Depot Tobyhanna, PA

· Riverside, CA

PAC

· Tokyo, Japan

OCONUS

· Sembach Kaserne, Germany

4ENO Agency - DPAA Locations

NCR:

· Crystal City, VA

CONUS:

· Wright Patterson AFB, OH

· Offutt AFB, NE

PAC:

· Pearl Harbor, HI

· Hanoi, Vietnam

· Bangkok, Thailand

· Vientaine, Laos

OCONUS:

· Miesau Army Depot, GE

4ENO Agency - DMEA Locations

CONUS:

· McClellan, CA 4ENO Agency - DTIC Locations

NCR:

· HQS - FGGM, MD (Co-Located with DISA)

· DTIC Satellite Site - San Diego, CA

9.3 Alternate place of performance. Contingency Only. As determined by the Contracting Officer’s Representative (COR), contractor employees may be required to work at an alternate place of performance (e.g., home, the contractor's facility, or another approved activity within the local travel area) in cases of unforeseen conditions or contingencies (e.g., pandemic conditions, exercises, government closure due to inclement weather, etc.). Additionally, the contractor may be required to account for the whereabouts of their personnel should this information be requested by the COR. Non-emergency/non-essential contractors should not report to a closed Government facility. The contractor shall prepare all deliverables and other contract documentation utilizing contractor resources. To the extent possible, the contractor shall use best efforts to provide the same level of support as stated in the PWS. In the event the services are impacted, reduced, compromised, etc., the Contracting Officer or the contractor may request an equitable adjustment pursuant to the Changes clause of the contract.

9.4. Travel. Occasional travel may be required under this task order. This task order type is firm fixed price with a cost-reimbursable contract line item number for contractor travel. Prior to incurring any long distance travel expenses, the contractor shall submit a Travel Authorization Request (TAR) in order to obtain written approval from the COR approving the travel dates, expected duration, origin and destination, purpose, estimated costs, and the names of personnel traveling. A TAR (Attachment X) shall be completed and pre-approved by the COR. Reimbursement for travel will be IAW the Federal Travel Regulations and FAR 31.205-46. Travel compensation shall not exceed the Government allowance for travel and per diem. A travel report for each occurrence of travel shall be prepared and submitted during the reporting month, this shall be included as a separate section in the MSR. All travel associated with this task order shall be IAW FAR 31.205-46. The COR will certify invoices prior to processing for payment.

9.5. Personnel Accountability. The contractor shall be required to account for the whereabouts of their personnel when this information is requested by the COR. The contractor shall utilize the Personnel Accountability Management (PAM) system to update status daily while performing onsite at a Government facility for health and welfare due to emergencies or exercises.

10. Period of Performance. The period of performance for this contract is one (1) base year, plus three (4) option years for a potential total period of performance of 48 months. This contract also includes the six-month extension of services pursuant to FAR 52.217-8.

11. Security Requirements. The contractor shall coordinate site visits with site POCs at least 72 hours prior to requiring any site access. Contractor personnel without security clearances performing any task under this PWS must be escorted by Government personnel who are cleared.

This section shall be considered a supplement to Block 13 of the Government provided DD Form 254, DoD Contract Security Classification Specification. The following security requirements shall apply to this effort.

References:

a. DISA Form 786, DISA Statement of Information System Use and Acknowledgement of User Responsibilities

b. DISA Policy Letter, Unauthorized Connections to Network Devices, 11 September 2013

c. DISA Instruction 240-110-8, Information Security

d. DISA Instruction 240-110-36, Personnel Security

e. DISA Instruction 240-110-38, Industrial Security

f. DISA Instruction 240-110-43, Insider Threat Program

g. DISA Instruction 630-230-19, Cybersecurity

h. DoDM 5200.01, Vol 1-4 Information Security Program, 24 February 2012

i. DOD 5200.02, Procedures for the DoD Personnel Security Program, 3 April 2017

j. DOD 5220.22-M, National Industrial Security Program Operating Manual, February 2006 Incorporating Change 02 May 2016

k. DoDM 5105.21 Sensitive Compartmented Information (SCI) Administrative Security Manual: Administration of Information and Information Systems Security

11.1 Facility Security Clearance. The work to be performed under this contract/order is up to the Top Secret level and will require Sensitive Compartmented Information (SCI) access eligibility for some personnel. Therefore the company must have an interim or final Top Secret Facility Clearance from the Defense Counterintelligence and Security Agency.

11.2 Security Clearance and Information Technology (IT) Level. All personnel performing on or supporting a DISA contract/order in any way shall be U.S. citizens. The personnel security requirements for this contract/order cover the individuals supporting the Task Areas delineated in the table below. Contractor personnel must possess the interim or final security clearance and interim or final IT-level eligibility delineated in the table below when performance starts.

PWS Task / Subtask
Clearance Level
IT Level Access
Level of Classified Access
Justification for Access to Classified
Task 6.2
Top Secret
IT-I
SIPR, NATO, JWICS
Contract Technicians will require access to SCIF spaces to perform system maintenance and operation support on equipment up to Top Secret level. Will require SIPRNET, NATO, and JWICS access to operate and maintain equipment.
Task 6.3
Top Secret
IT-I
SIPR, NATO, JWICS
Contractor will facilitate Video Teleconferences up to the Top Secret level. Perform system maintenance and support on equipment up to Top Secret level. Will require SIPRNET, NATO and JWICS access to operate and maintain equipment.
Task 6.4
Secret
IT-II
SIPR
Contractor will work on visual materials with information up to Secret. Will require SIPRNET access to work with classified visual information materials.
Task 6.5
Top Secret
IT-I
SIPR, NATO, JWICS
Contract Technicians will require access to SCIF spaces to perform system maintenance, support, and operation on equipment up to Top Secret. Will require SIPRNET, NATO, and JWICS access to operate and maintain equipment.
Task 6.8
Top Secret
IT-I
SIPR, NATO, JWICS
Contract Technician will require access to space and equipment up to Top Secret level for after hour support. Will require SIPRNET, NATO, and JWICS access to operate and maintain equipment.
Task 6.8
Top Secret
IT-I
SIPR, NATO, JWICS
Contract Technician will require access to space and equipment up to Top Secret level for COOP support. Will require SIPRNET, NATO, and JWICS access to operate and maintain equipment.
Task 6.17
Secret
IT-II
SIPR
Contract Technician will require access to space and equipment up to Secret level for Videophone support. Will require SIPRNET access to operate and maintain equipment.
Task 6.8
Top Secret
IT-II
SIPR, NATO, JWICS
Contract Technician will require access to system network up to Top Secret to report outage and notifications. Will require SIPRNET, NATO, and JWICS access to report outage on appropriate classification.
Task 6.20
Top Secret
IT-I
SIPR, NATO, JWICS
Contract Technician will require access space and equipment up to Top Secret in the service of DISA Field sites and 4ENO support. Will require SIPRNET, NATO and JWICS access to operate and maintain equipment.

11.2.1 Individuals supporting PWS Tasks / Subtasks that require(s) an interim or a final Top Secret security clearance and an interim or a final IT-I (privileged level systems access) will, immediately upon hire, require Sensitive Compartmented Information (SCI) access eligibility adjudicated by the Department of Defense Consolidated Adjudication Facility or other federal adjudications facility to perform their duties. SCI processing for SCI eligibility will be coordinated with the supporting Government Security Manager and will begin immediately upon start of duty performance under this contract/order.

All SCI* work under this contract/order will be monitored by COR/ACOR.

*The COR/ACOR must be indoctrinated into SCI to monitor the work.

11.3 Investigation Requirements. All personnel requiring SCI, Top Secret or IT-I access under this contract/order shall undergo a favorably adjudicated Tier 5 investigation (formerly known as a Single Scope Background Investigation (SSBI)) as a minimum requirement. The T 5 will be maintained current within 6-years and requests for Tier 5 reinvestigation (T5R formerly known as Single Scope Background Period Reinvestigation (SBPR) or Phased Periodic Reinvestigation (PPR)) will be initiated prior to the 6-year anniversary date of the previous Tier 5.

11.3.1 All personnel requiring Secret or IT-II access under this contract/order shall undergo a favorably adjudicated Tier 3 (T3) Investigation formerly known as a National Agency Check, Local Agency Check and Credit Check or Access National Agency Check and Inquiries as a minimum investigation. The Tier 3 Investigation will be maintained current within 10-years and requests for Secret Periodic Reinvestigations will be initiated by submitting a Tier 3R investigation prior to the 10-year anniversary date of the previous Tier 3 Investigation.

11.3.2 The contractor is required to have personnel cleared with an interim or final Top Secret/IT-I, Top Secret/IT-II, Secret/IT-I or Secret/IT-II (as specified in the table located in section 11.2) at contract start date. If contractor personnel is replaced during performance of the contract, replacement personnel should also have interim or final clearance Top Secret/IT-I, Top Secret/IT-II, Secret/IT-I or Secret/IT-II (as specified in the table located in section 11.2).

11.4 Adjudication for IT-I access. Favorable Adjudication of any previous T5, T5R, SSBI, SBPR or PPR by any of the DoD Central Adjudication Facility or other federal adjudications facilities within a six year period will be automatically accepted for final IT-I access.

11.4.1 Prior to granting interim IT-I authorization, the supporting security manager will forward a written request for interim IT-I authorization to DISA PSO for approval. The request for SSBI (e-QIP, FBI name and fingerprint check) must be submitted by DISA PSO to the OPM.

11.5 Visit Authorization Letters (VAL). Visit requests shall be processed and verified through the Joint Personnel Adjudication System (JPAS) to SMO DKABAA10. (Include other JPAS SMO codes as applicable. A complete list of DISA JPAS SMO codes can be found at https://disa.deps.mil/ORG/MP6/mp61/industrialsecurity/Shared%20Documents/Forms/AllItems.aspx). JPAS visits for contracts/orders are identified as “Other” or “TAD/TDY” and will include the Contract/Order Number and ADP/IT-Access level of the contract/order in the Additional Information section. Contractors that do not have access to JPAS may submit visit authorizations by e-mail in a password protected .pdf to the Contracting Officer Representative (COR) or Alternate COR specified in Section 1.0.

If JPAS is not available, the VAL must contain the following information on company letterhead

· Company name, address, telephone number, facility security clearance

· CAGE CODE

· Contract/Order Number

· Name, SSN, date and place of birth, and citizenship of the employee intending to visit

· Certification of personnel security clearance and any special access authorizations required for the visit (type of investigation & date, adjudication date & agency, and IT access level)

· Name of COR/Alt COR

· Dates or period the VAL is to be valid

11.6 Security Contacts. DISA Security Personnel can be contacted for Industrial or Personnel Security related issues at (301) 225-1235 or via mail at:

Defense Information Systems AgencyDefense Information Systems Agency
ATTN: MP61, Industrial SecurityATTN: MP62, Personnel Security
Command BuildingCommand Building
6910 Cooper Ave.6910 Cooper Ave.
Fort Meade, MD 20755-7088Fort Meade, MD 20755-7088

For Center or Directorate-specific security related matters, contact the Directorate or Center Security Manager at:

Name: Vernon Rhodes Phone Number: 2252386 E-mail: Vernon.l.rhodes.civ@mail.mil

11.7 Information Security and other miscellaneous requirements.

11.7.1 Contractor personnel shall comply with all local security requirements including entry and exit control for personnel and property at the government facility.

11.7.2 Contractor employees shall be required to comply with all Government security regulations and requirements. Initial and periodic safety and security training and briefings will be provided by Government security personnel. Failure to comply with Government security regulations and requirements shall require the company to provide the Government with a written remediation/corrective action plan; furthermore, failure to comply with such requirements can be cause for removal and the contractor will not be able to provide service on this contract/order.

11.7.3 Contractor employees with an incident report in JPAS who have had their access to classified suspended will not be permitted to fill positions requiring access to classified information on a DISA contract/order.

11.7.4 The Contractor shall not divulge any information, classified or unclassified, about DoD files, data processing activities or functions, user identifications, passwords, or any other knowledge that may be gained, to anyone who is not authorized to have access to such information. The Contractor shall observe and comply with the security provisions in effect at the DoD facility. Identification shall be worn and displayed as required.

11.7.5 DISA retains the right to request removal of contractor personnel regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflict with the interest of the Government.

11.7.6 Contractor personnel will generate or handle documents that contain For Official Use Only information at the Government facility. Contractor personnel will generate or handle documents that contain Proprietary, Contract Sensitive, or similarly designated information at the Government facility.) Contractor personnel will have access to, generate, and handle classified material up to Top Secret only at the location(s) listed in the place of performance section of this document. All contractor deliverables shall be marked in accordance with DoDM 5200.01, Vol. 3, Vol. 4, Information Security, DoDM 5400.07, Freedom of Information Act Program, unless otherwise directed by the Government. The contractor shall comply with the provisions of the DoD Industrial Security Manual for handling classified material and producing deliverables. The contractor shall comply with DISA Instruction 630-230-19, Cybersecurity.

11.7.7 The Contractor shall afford the Government access to the contractor’s facilities, installations, operations, documentation, databases and personnel used in performance of the contract/order. Access shall be provided to the extent required to carry out a program of IT inspection (to include vulnerability testing), investigation and audit to safeguard against threats and hazards to the integrity, availability and confidentiality of data or to the function of information technology systems operated on behalf of DISA or DoD, and to preserve evidence of computer crime.

12. Government Furnished Property (GFP)/Government-Furnished Equipment (GFE)/ Government-Furnished Information (GFI). The GFP provided to the contractor may include, but is not limited to, laptops and mobile devices to perform the services needed under this contract/order. The contractor shall manage GFP in accordance with Federal Acquisition Regulation (FAR) Part 45, Defense FAR Supplement (DFARS) Part 245 and associated clauses incorporated in this contract. The contractor shall include a complete list of all GFP within the contractor's Monthly Status Report for verification by the COR and/or Property Administrator. The list shall include the Make, Model, Serial Number, End Warranty Date, and Bar Code of every laptop and provide similar detailed information for each other piece of GFP.

12.1. The Government will provide the contractor access to IT resources, including personal computers, printers, e- mail support, office space, voice mail, and telephone. The contractor shall ensure their personnel comply with DISA regulatory requirements governing the use of Government equipment.

12.2. The Government will provide the contractor with access to existing systems and operations documentation. The contractor shall be aware that some documentation originated with the customer agency may not be complete or consistent.

12.3. The Government will provide the contractor with classroom and computer facilities to support performance of required training. All materials used in the training not commercially licensed in advance to the Government becomes the property of the Government.

13. Other Pertinent Information or Special Considerations.

a. Identification of Possible Follow-on Work. Sustainment/follow-on efforts are anticipated for this requirement.

b. Identification of Potential Conflicts of Interest (OCI). Due to the nature of the DoD IA Program, OCI issues are a significant concern as they hold the potential to disrupt the performance of this contract and other contracts awarded and administered by DISA. The contractor shall identify all potential or actual OCIs and document an avoidance or mitigation strategy for each in an OCI Mitigation Plan for the Contracting Officer’s approval. The contractor has a continuing obligation during the performance of the contract to identify any new OCIs and to update its OCI Mitigation Plan as appropriate. Any newly identified OCIs must be brought to the Contracting Officer’s attention within 24 hours. Additional information regarding OCIs are found in the clauses incorporated in the contract.

c. Identification of Non-Disclosure Requirements. The contractor may be required to have access to highly sensitive information and records during performance of this order. The contractor shall not divulge any information to anyone who is not authorized access to such information. The contractor shall submit “Non-Disclosure Agreements” for all contractor personnel working on-site in support of this task. Contractor personnel need to be familiar with existing system configurations at all Government Locations.

Deliverables: Monthly Status Report (MSR)

d. Packaging, Packing and Shipping Instructions. N/A

e. Inspection and Acceptance Criteria. WAWF invoices shall contain appropriate attachments supporting contractor billing.

f. Property Accountability. The contractor shall submit the Consolidated Product Listing for IGCE/RFQ/EPL/MI&RR (enclosure 2a from the IT Requirements page) (see below) in addition to complying with all requirements of DFARS 252.211-7003. See DITCO Additional Text H2, Requirement to Submit an Electronic Product List for additional information.

g. Transitioning.

1. Transition-In (Phase In). All key personnel/key positions must be onboard at start of the period of performance. 50 percent total staffing must be complete within two weeks of the start of the PoP and 100 percent within 30 days.

2. Transition-Out (Phase Out). Collaborate with the MP at least 120 days or sooner, prior to the end of the contract, to develop a transition-out plan IAW FAR 52.237-3.

h. Supply Chain Risk Management (SCRM).

This contract and its associated delivery/task orders are subject to the Federal SCRM policies and regulations including the Defense Federal Acquisition Regulation Supplement (DFARS) 252.239-7017 Notice of Supply Chain Risk, 252.239-7018 Supply Chain Risk, DoD Instruction 5200.44 Protection of Mission Critical Functions to Achieve Trusted Systems and Networks, Section 806 of the FY2011 NDAA Requirements for Information Relating to Supply Chain Risk, and internal DISA SCRM Processes and Procedures. Each individual delivery and/or task order will submit a SCRM Plan as part of the technical proposal, which addresses, at a minimum, Supply Chain Security Controls as specified in the delivery/task order and described in the Committee on National Security Systems Instruction (CNSSI) 1253 Appendix D (companion publication to National Institute of Standards and Technology (NIST) Special Publication (SP)).

This contract and its associated delivery/task orders are subject to the Federal SCRM policies and regulations including the Defense Federal Acquisition Regulation Supplement (DFARS) 252.239-7017 Notice of Supply Chain Risk, DFARS 252.239-7018 Supply Chain Risk, DoD Instruction 5200.44 Protection of Mission Critical Functions to Achieve Trusted Systems and Networks, Section 806 of theFY2011 NDAA Requirements for Information Relating to Supply Chain Risk, and internal DISA SCRM Processes and Procedures.

The contractor shall submit a SCRM plan as part of its technical proposal that describes how the contractor will reduce and mitigate Supply Chain Risk using the security controls outlined below (further described in CNSSI 1253, Appendix D and NIST SP 800-53), as applicable to your contract.

Control Number

HW
SW
Srvc
SA-12
Supply Chain Protection
x
x
x
SA-12(1)
Supply Chain Protection / Acquisition Strategies / Tools / Methods
x
x
x*
SA-12(2)
Supply Chain Protection / Supplier Reviews
x
x
x*
SA-12(5)
Supply Chain Protection / Limitation of Harm
x
x
x*
SA-12 (7)
Supply Chain Protection Assessments Prior to Selection / Acceptance/ Update
x
x
x*
SA-12 (8)
Supply Chain Protection / Use of All-Source Intelligence
x
x
x*
SA-12 (9)
Supply Chain Protection / Operations Security
x
x
x
SA-12 (10)
Supply Chain Protection / Validate as Genuine and Not Altered
x
x
x*
SA-12 (11)
Supply Chain Protection / Penetration Testing / Analysis of Elements, Processes, and Actors
x
x
x
SA-12 (12)
Supply Chain Protection / Inter-Organizational System Components
x
x
x
SA-12 (13)
Supply Chain Protection / Critical Information System Components
x
x
x*
SA-12 (14)
Supply Chain Protection / Identity and Traceability
x
x
x*
SA-12 (15)
Supply Chain Protection / Process to Address Weaknesses or Deficiencies
x
x
x
IR-4 (10)
Incident Handling / Supply Chain Coordination
x
x
x*
IR-6 (3)
Supply Chain Protection / Incident Reporting / Coordination With Supply Chain
x
x
x*
SA-11
Developer Security Testing and Evaluation
x
x
x*
SA-14
Criticality Analysis
x
x
x*
SA-15
Development Process, Standards, and Tools
x
x
x*
SI-7
Software, Firmware, and Information Integrity
x
x
x*
CM-4
Security Impact
x
x
x*
PM-16
Threat Awareness Program
x
x
x

*Not required if there will be no procurement of hardware, firmware, or software systems.

DELIVERABLES: Shall be included in the “DELIVERABLES” section

SUPPLY CHAIN RISK MANAGEMENT PLAN UPDATE: The contractor shall provide an updated SCRM Plan to the COR and Program Manager within five (5) business days whenever there is a change that affects one or more security controls as described in the Committee on National Security Systems Instructions (CNSSI) 1253 Appendix D (companion publication to National Institute of Standards and Technology (NIST) Special Publication (SP)). At a minimum, the following events will require a SCRM Update: changes in company ownership, changes in senior company leadership, supplier changes, subcontractor changes, and Information and Communications Technology (ICT) supply chain compromises.

i. Training. Contractor employees may be required to take periodic mandatory training courses provided through the agency , such as records management training and other training required by statute, regulation, DoD, or DISA policy. (Note if there are specific courses you will require from your contractors, insert those here.) No other training of contractor personnel shall be provided by the Government unless authorized by the Contracting Officer.

14. Section 508 Accessibility Standards. The following Section 508 Accessibility Standard(s) (Technical Standards and Functional Performance Criteria) are applicable (if box is checked) to this acquisition.

Technical Standards

|X| 1194.21 - Software Applications and Operating Systems |_| 1194.22 - Web Based Intranet and Internet Information and Applications |X| 1194.23 - Telecommunications Products |_| 1194.24 - Video and Multimedia Products |_| 1194.25 - Self-Contained, Closed Products |X| 1194.26 - Desktop and Portable Computers |_| 1194.41 - Information, Documentation and Support

The Technical Standards above facilitate the assurance that the maximum technical standards are provided to the Offerors. Functional Performance Criteria is the minimally acceptable standards to ensure Section 508 compliance. This block is checked to ensure that the minimally acceptable electronic and information technology (E&IT) products are proposed.

Functional Performance Criteria

|X| 1194.31 - Functional Performance Criteria

Agency

Defense Advanced Research Projects Agency (DARPA)

Defense Commissary Agency (DeCA)

Defense Contract Management Agency (DCMA)

Defense Acquisition University (DAU)

Missile Defense Agency (MDA)

Defense Contract Audit Agency (DCAA)

Defense POW/MIA Accounting Agency (DPAA)

Defense Manpower Data Center (DMDC)

Defense Threat Reduction Agency (DTRA)

Defense Microelectronics Activity (DMEA)

Defense Logistics Agency (DLA)

Defense Finance and Accounting Service (DFAS)

Defense Media Activity (DMA)

Defense Technical Information Center (DTIC)

Appendix A - 4th Estate Agencies Enclosure 4a, PWS Page 1 of 11 Pages 2015/Version 9

GFP.xlsx

CONTRACT INFO

ERROR:#REF! GOVERNMENT FURNISHED PROPERTY * denotes a required field

Attachment Number* 1 Attachment Date* 2019-03-11

GOVERNMENT CONTRACTING OFFICER

Name Email Phone

Document Description* Contract Award Mod Number Amendment No.

CUSTODIAL PROCUREMENT INSTRUMENT IDENTIFICATION

Contract Number Type* DoD Contract (FAR)

SOLICITATION, CONTRACT or UNIFORM PIID NUMBER* Order Number OR

PIID FORMAT (FY16+) Old Order Format

Issuing Office DoDAAC Issuing Year Contract Type Sequence Number Issuing Office DoDAAC Issuing Year Contract Type Sequence Number

Consolidated GFP Attachment Version 2.0

Requisitioned

/xl/drawings/drawing1.xml#Requisition!A1NON-Serially Managed

/xl/drawings/drawing1.xml#'NON-Serially%20Managed%20Items'!A1Serially Managed

/xl/drawings/drawing1.xml#'Serially%20Managed%20Items'!A1

Serially Managed Items

* denotes a required field † A minimum of one of these fields is required for each item record †† If either "Mfr CAGE" or "Part Number" is entered, the other is required.

If any one of duration, time unit, or delivery event are populated, all 3 must be populated.

Serially Managed Items

LINE NUMBER* ITEM NAME* ITEM DESCRIPTION* NSN† MFR CAGE†,†† PART NUMBER†,†† MODEL NUMBER† QTY* UNIT OF MEASURE* UNIT ACQ COST USE AS-IS* DELIVERY DATE DURATION TIME UNIT DELIVERY EVENT NOTES

1 Laptop Laptop with accessories: Power Cord and Mouse Laptop 10-15 Each true

Requisitioned

/xl/drawings/drawing2.xml#Requisition!A1NON-Serially Managed

/xl/drawings/drawing2.xml#'NON-Serially%20Managed%20Items'!A1Contract Information

/xl/drawings/drawing2.xml#'CONTRACT%20INFO'!A1

Non-Serially Managed Items

* denotes a required field † A minimum of one of these fields is required for each item record †† If either "Mfr CAGE" or "Part Number" is entered, the other is required.

If any one of duration, time unit, or delivery event are populated, all 3 must be populated.

NON-Serially Managed Items

LINE NUMBER* ITEM NAME* ITEM DESCRIPTION* NSN† MFR CAGE†,†† PART NUMBER†,†† MODEL NUMBER† QTY* UNIT OF MEASURE* UNIT ACQ COST USE AS-IS* DELIVERY DATE DURATION TIME UNIT DELIVERY EVENT NOTES

1 Laptop (example only) Laptop with accessories: Power Cord and Mouse Laptop 10-15 Each true

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