DRAFT - PWS Attachment 8 - Performance Requirements Summary FINAL 20260422.pdf

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Clinical Reference Laboratory Testing Services
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HT001526RE001DRAFT
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Performance Requirement Summary - RFP HT001526RE001

This document is a Performance Requirement Summary (PRS) that outlines 14 performance objectives and acceptance criteria for a clinical reference laboratory testing services contract with the Defense Health Agency (DHA). The contractor must deliver laboratory testing services including specimen collection, test analysis, result reporting, and related courier services across multiple Service Area (SA) locations.

Key performance requirements include: reporting issues affecting testing to the DHA Contracting Officer Representative (COR) within 12 clock hours (95% AQL); providing technical data for new test interfaces within 2 business days (90% AQL); notifying stakeholders of methodology changes 15 days prior to implementation (95% AQL); maintaining contractor-furnished supplies availability at 95% AQL; ensuring courier pick-ups are not missed and completed on time (99% AQL); responding to STAT/unscheduled courier requests within 3 hours (95% AQL); maintaining 98% availability of the Lab Information System interface with Genesis LIS; telephoning critical results within 30 minutes (95% AQL); notifying amended results within 30 minutes telephonically and 1 day electronically (95% AQL); reporting laboratory testing errors to DHA COR within 24 hours (95% AQL); providing full error investigation reports within 30 days (100% AQL); returning anatomical pathology specimens within 7 calendar days post-diagnosis (98% AQL); meeting established turn-around times for test reports (98% AQL); and providing a Mission Essential Contractor Services Plan within 30 days of contract award (100% AQL). Surveillance methods include DHA COR periodic inspections, quarterly reporting reviews, and exception-based monitoring.

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DRAFT - Attachment 3 - Addendum to FAR 52.212-2 FINAL 20260422.pdf PDF
DRAFT - Exhibit E - Subcontractor Teaming Partner Letter and Table.pdf PDF
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DRAFT - PWS Attachment 3- B2B Gateway Implementation Plan and Questionnaire.pdf PDF
DRAFT - PWS Attachment 4 - DHA CAC Request Process.pdf PDF
DRAFT - Attachment 1 - Performance Work Statement (PWS) CRLTS - FINAL 20260419.pdf PDF
DRAFT - PWS Attachment 2 - DD FORM 1423-1 -System Security Plan.pdf PDF
DRAFT - PWS Attachment 5 - Request for Common Access Card.pdf PDF
DRAFT - PWS Attachment 7 - DD Form2875_System Authorization Access Request.pdf PDF
DRAFT - PWS Attachment 9 - Deliverables FINAL 20260423.pdf PDF
DRAFT - Solicitation - HT001526RE001.pdf PDF
DRAFT - Attachment 2 - Addendum to FAR 52.212-1 FINAL 20260422.pdf PDF
DRAFT - Exhibit A- Price List_ Schedule of Required Tests FINAL.xlsx XLSX spreadsheet
DRAFT - Exhibit C - Past Performance Summary Sheet FINAL.pdf PDF
DRAFT - Exhibit D - Past Performance Questionnaire FINAL.pdf PDF
DRAFT - PWS Attachment 6 - Example of DHA Common Training Requirements.pdf PDF
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Solicitation Number

RFP HT001526RE001

PWS Attachment 8 PWS Attachment 8

PERFORMANCE REQUIREMENT SUMMARY (PRS)

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items.

The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

PWS Reference Acceptable Quality Level

(AQL)

Method of Surveillance

PRS # 1 Issues impacting testing and/or test results Contractor shall inform the DHA COR in writing of issues or potential issues that might affect the performance within 12 clock hours of identifying those issues

PWS (para 1.10.1.5) Issues or potential issues that might affect the performance are reported to the DHA COR within 12 clock hours of identifying those issues 95% of the time.

DHA COR / Designee Periodic Inspection

PRS # 2 Lab Test File The Contractor shall provide all necessary technical data for new test interfaces.

PWS (para 5.4.11 and 5.4.14)

The contractor provides all necessary technical data for new test interfaces to the Government within 2 business days of the request, 90% of the time

DHA COR / Designee Periodic Inspection

PRS # 3 –Methodology Changes.

The Contractor shall notify DHA COR, SA Cos, and each SA COR of any updated information on test changes at least 15 days prior to the Contractor implementing said change.

PWS (para 5.1.1.1.1) Updated information on test changes is provided within 15 days prior to implementation of said change 95% of the time.

DHA COR / Designee Periodic Inspection

PRS # 4 Contractor- Furnished Supplies and Equipment.

Contractor- furnished items shall be routinely replenished by the Contractor to allow performance of all contract requirements without interruption.

PWS (para 4.1 – 4.4 and 5.3.1.1.14)

Contractor furnished supplies shall be available for use 95% of the time.

DHA COR / Designee Periodic Inspection, or by exception.

PRS # 5 – Courier Services The Contractor shall ensure that all courier pick-ups are not missed and on-time

PWS (para 5.3.5) Courier pick-ups are not missed and met within the agreed upon time for each SA 99% of the time.

DHA COR / Designee Periodic Inspection, or by exception.

PRS # 6 – Unscheduled/STAT Clinical Reference Laboratory Testing Services. The Contractor shall accommodate additional

PWS (para 5.3.5.2) STAT/Unscheduled courier pick up time must be within 3 hours after notification by the SA, 95% of the time.

DHA COR / Designee

Solicitation Number

RFP HT001526RE001

PWS Attachment 8 specimen pick-ups for unscheduled testing. Courier response time must be within 3 hours after notification by any SA.

PRS # 7 –Lab Information System/Data Transmission. The Contractor shall provide an on-line LIS direct interface with Genesis LIS located at each SA

PWS (para 5.2 and 5.3.7)

The contractor shall ensure that the SA has access to the interface 98% of the time

Availability of Management Information System, and/or by exception

PRS # 8 - Critical results. Critical results shall be telephoned, within 30 minutes, directly to the SA after being confirmed and certified by the Contractor

PWS (para 5.3.11) Critical Result notification is telephoned directly to the SA within 30 minutes after confirmation 95% of the time.

SA COR will review the Critical Results Report (PWS 5.3.16.8.) Designee Periodic Inspection, or by exception.

PRS # 9 –Amended Reports.

Amended results shall be telephoned directly to the SA within 30 minutes and followed by electronic transmission within 1 day

PWS (para 5.3.11.1) Telephonic notification within 30 minutes and electronic transmission of results within 1 day is performed 95% of the time

DHA COR / Designee Periodic Inspection of Amended Report.

PRS # 10 - Laboratory Testing Error Non-conforming events, or erroneous testing results caused by laboratory testing error(s) must be reported to the DHA COR within 24 hours of discovery.

PWS (para 5.3.11.2) Non-conforming events or erroneous test results are reported to the DHA COR within 24 hours of discovery 95% of the time

DHA COR / Designee Periodic Inspection of error notification.

PRS # 11 - Laboratory Testing Error. The Contractor shall provide the full investigation of the laboratory testing error, to include corrective action and monitoring, and a summary of all amended patient reports, within 30 days of discovery.

PWS (para 5.3.11.2) The Contractor shall provide the full report of laboratory testing error(s) to the DHA COR within 30 days of discovery 100% of the time

100% inspection of each event(s).

PRS # 12 AP Specimens Returned.

AP specimens shall be returned within 7 calendar days after final diagnosis

PWS (para 5.3.14.2) All AP specimens are returned within 7 calendar days after final diagnosis 98% of the time

DHA COR / Designee

PRS # 13 - Turn Around Times. The Contractor shall provide reports of laboratory testing to the SA within the Contractor’s established turn-around time in accordance with its procedure’s manual.

PWS (para 5.3.10.1 and 5.3.16.9) and Exhibit A

The Contractor’s shall ensure that established test TATs are met 98% of the time

COR will review Quarterly TAT Report

PRS #14 – Mission Essential Contractor Services Plan. Contractor shall provide the plan to the COR/Designee within 30 days of contract award.

PWS (para 5.3.17) The Contractor shall provide plan (and subsequent revisions) for each occurrence 100% of the time.

DHA COR / Designee Period Inspection/Review

– Annually or in conjunction with Government-led crisis preparedness exercises.

Bolanos, Deinor A CIV DHA DHA CONTRACTING ACT (USA) The PWS requires critical results to be telephoned "within 30 minutes." The PRS Acceptable Quality Level (AQL) omits this critical time component, only stating "Notification will be made 95% of the time." This makes the AQL incomplete and unenforceable as written.

You must insert the Time Requirement into the AQL: Recommended Replacement for PRS #8 AQL is:

Notification will be made within 30 minutes 95% of the time.

Bolanos, Deinor A CIV DHA DHA CONTRACTING ACT (USA) Similar to PRS 8, the PWS requires a telephonic report "within 30 minutes" and an electronic report "within 1 day." The PRS AQL omits these timeframes entirely, making it vague and unenforceable.

Recommended Replacement for PRS #9 AQL to:

Telephonic notification within 30 minutes and electronic notification within 1 day will be performed 95% of the time.

File details come from the government source that posted it. Updated .