DRAFT PWS 81st Region B_2020.08.06.pdf

DRAFT

REV. 0.05

Solicitation No. W912HP-21-D-XXXX

Contract W912HP-21-D-XXXX

FACILITY INVESTMENT SERVICES FOR

81ST Readiness Division

REGION B

U.S. Army Engineer District, Charleston Corps of Engineers 69A Hagood Ave.

Charleston, SC 29403

May 26, 2020

TABLE OF CONTENTS

SECTION A – SOLICITATION FORM – SEE SF1449

SECTION B – SUPPLIES OR SERVICES AND PRICES – SF1449

SECTION C – DESCRIPTIONS AND SPECIFICATIONS – PERFORMANCE WORK STATEMENT

SECTION D – NOT USED

SECTION E – INSPECTION AND ACCEPTANCE – SEE SF1449

SECTION F – DELIVERIES OR PERFORMANCE

SECTION G – CONTRACT ADMINISTRATION DATA – SEE SF1449

SECTION H – SPECIAL CONTRACT REQUIREMENTS – SEE SF1449

SECTION I – CONTRACT CLAUSES – SEE SF1449

SECTION J – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

SECTION K – REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS –

SEE SF1449

SECTION L – INSTRUCTIONS, CONDITIONS AND NOTICE TO BIDDERS – SEE SF1449

SECTION M – EVALUATION FACTORS FOR AWARD – SEE SF1449

SECTION A – SOLICITATION FORM – SEE SF1449

SECTION B – SUPPLIES OR SERVICES AND PRICES – SF1449

SECTION C – DESCRIPTIONS AND SPECIFICATIONS – PERFORMANCE

WORK STATEMENT

Section C-01 00 000

Section C-01 00 000 – General Information

1.0 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide required services at the sites outlined and described in this Performance Work Statement (PWS).

1.2 Project Location Sites are outlined in Section J 15 02 000-01. These sites as outlined are typically for firm fixed price work. IDIQ work is not restricted to these sites but may include the entire region specified in the PWS as well as any site within the 81st area of operation (AOR).

1.3 Background Information Most, if not all sites outlined in this PWS are currently being maintained by contractors. These buildings host many different Army Reserve units who are tenants in the buildings, which are operated by the 81st RD. The Army Corps of Engineers serves as the contracting agency for these contracts in service to the 81st.

1.4 Verification of Workload and Conditions The PWS provides as much information as possible about the buildings. These records are not always exact, and as such, offerors are encouraged to visit the project sites during the site visit as part of its due diligence to assess the nature of work and conditions under which work is to be performed.

1.5 Climate Patterns The climate pattern is predominately hot sultry summers and mild winters.

1.6 Related Information There are four types of Related Information that can be found in the Description and Related Information columns of the specification as follows:

1.6.1 Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer. Offerors may not rely upon the "Informational Notes" as material representations of the Government. Information provided in "Informational Notes" does not create a contractual requirement on either party to this contract.

1.6.2 Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

1.6.3 Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

1.6.4 Requirement Information further describes client requirements associated with each Performance Objective.

1.7 Army Approach to Service Contracting The Department of Army (DoA) spends over $1 billion in annual obligations to meet global requirements for facility operations and maintenance provided through Facility Support Contracts (FSC) and additional billions to provide other base operations support services (BOS). The Head of the Contracting Activity (HCA) has focused increased attention on re-engineering FSC contracts in response to customer and industry feedback, budget constraints, and the impact of a variety of contracting, program management and financial management regulations. The Army also supports the following principles

1.7.1 Partnering Philosophy The first principle is that the Army views its contractors as partners and not just abstract service providers. The Army wants its contractors to succeed because partners' success drives the Army's successful mission completion. Within the bounds of acquisition policy the Army intends to work to find solutions that will be beneficial to both the Government and its partners.

1.7.2 Contractor's Knowledge The second principle is that the Army will receive insightful management from its contractors. This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Army clients’ strategic and operational goals and objectives. The Army's use of performance-based objectives evidences this principle. Although performance work statements will typically contain several levels of performance assessment, the Army wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.7.3 Industry Best Practices The third principle is that the Army will adopt industry best commercial practices and maintain state-of-the-art service delivery.

It is the Army's and contractor's responsibility as partners to reach this goal. To that end, the Army's emphasis will be in evaluating performance objectives (end results).

1.8 Standard Template Key to implementing a programmatic approach is using a standard template that ensures Army-wide consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the standard template and has been tailored for this solicitation. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Army’s requirements and expectations.

1.8.1 Specification item 1 will always contain General Information.

1.8.2 Specification item 2 will always contain the management and administrative requirements.

1.8.3 Specification item 3 will always contain the Firm Fixed-Price (FFP) requirements. Specification item 4 will always contain the Indefinite Delivery- Indefinite Quantity (IDIQ) requirements.

1.8.4 Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all firm fixed priced specification items. Specification Item 3.1 is applicable to all 3.1 subordinate specification items. Specification Items 3.2 and 3.3 are not considered subordinate to 3.1. All costs associated with Sections 1 and 2 and Specification items 1 and 2 must be priced and distributed within Specification Item 3 of sections 3 through 18.

1.9 Army PBSC Approach The Army’s approach to performance-based service contracting (PBSC) includes four component parts which are 1) performance outcomes,

2) measurable standards, 3) consideration of incentives, and 4) quality assurance surveillance plan.

1.10 Technical Proposal Certification The contractor warrants that its proposal incorporated herein by reference including, but not limited to, proposed approaches, staffing, methodology, or work plans, will meet the performance objectives set forth in this contract during execution thereof. The contractor is not excused from meeting such performance objectives in the event such proposal proves inadequate as conceived or executed to meet such performance objectives. The contractor understands that it bears all of the cost and performance risk associated with adopting acceptable additional (and/or alternative) means or methods of meeting the performance objective.

Section C 0200000 Management and Administration

Section C-0200000

2.0 Management and Administration

2.1 Definitions and Acronyms See J-0200000-01 for Acronyms.

2.1.1 Area Facility Operations Specialist (aFOS) A Government or Contractor representative of the US Army Reserve.

2.1.2 Calendar Days Unless otherwise noted, all days are calendar days.

2.1.3 Competent Person A person who has the professional experience and training necessary to identify existing and predictable hazards at a work or service environment, and who has the authority to take prompt and corrective action to eliminate or remove dangers from the environment.

2.1.4 Contract Deficiency The failure of the Contractor to perform in accordance with contract requirements and specifications. A contract deficiency may result from failure of the Contractor to provide, or provide on time, the required contract service or it may result when the required service does not meet specific contract standards.

2.1.5 Contracting Officer (KO) That individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer in writing.

2.1.6 Contracting Officer’s Representative (COR) The person designated in writing by the Contracting Officer to act as his/her authorized representative to assist in administration of the contract.

2.1.7 Contractor (KTR) That entity or its representative responsible for the delivery of the services or materials specified in this contract, as designated by contract award. The term Contractor as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor shall insure that subcontractors comply with the provision of this contract.

2.1.8 Contractor Representative That individual appointed by the Contractor, either orally or in writing, who has been assigned responsibility for executing the requirements of this contract.

2.1.9 Direct Labor Costs The number of direct labor hours multiplied by the appropriate Service Contract Act or Davis-Bacon Act wage rate(s), including fringe benefits.

2.1.10 Direct Material Costs The actual vendor invoice charges for materials used for performance of work under this contract. Direct material costs shall include transportation charges when such charges are included on the invoice by the vendor, as well as any discounts allowed for prompt payment and discounts or rebates for core value or salvage value that accrue to the Contractor. When questions arise concerning the cost of materials, material costs will be based on the lowest of quotes provided by the Contractor from at least three different

Management and Administration commercial vendors for the direct material cost. The Government retains the right to obtain additional quotes in questionable situations. The lowest price will be used.

2.1.11 Equipment Anything kept, furnished, or provided for a specific purpose.

2.1.12 Facility A building or structure designed and created to serve a particular function.

2.1.13 Facility Coordinator The Government employee designated by the Center Commander at each service location to provide building access and other local coordination with the Contractor as required for the provision of services under this contract.

2.1.14 Frequency of Service Annual (A). Services performed once during each 12-month period of the contract at intervals of 335 to 395 calendar days.

Biennial (B). Services performed once during each 24-month period of the contract at internals of 670 to 790 calendar days.

Daily (D5). Services performed once each calendar day, Monday through Friday, excluding holidays unless otherwise noted.

Daily (D7). Services performed once each calendar day, seven days per week, including weekends and holidays.

Monthly (M). Services performed 12 times during each 12-month period of the contract at intervals of 28 to 31 calendar days.

Quarterly (Q). Services performed four times during each 12-month period of the contract at intervals of 80 to 100 calendar days.

Semiannual (SA). Services performed twice during each 12-month period of the contract at intervals of 160 to 200 calendar days.

Semimonthly (SM). Services performed 24 times during each 12-month period of the contract at intervals of 14 to 16 calendar days.

Three times weekly (3W). Services performed three times a week, such as Monday, Wednesday, and Friday.

Twice weekly (2W). Services performed twice a week, such as Monday and Thursday or Tuesday and Friday.

Weekly (W). Services performed 52 times during each 12-month period of the contract at intervals of six to eight calendar days.

2.1.15 Indirect costs All expenses which are not project specific, this includes overhead expenses, travel, and any oversight expenses.

Management and Administration

2.1.16 Maintenance and Repair The preservation or restoration of a piece of equipment, system, or facility to such condition that it may be effectively used for its designated purposes.

Maintenance/repair may be adjustment, overhaul, reprocessing, or replacement of constituent parts or materials that are missing or have deteriorated by action of the elements or usage, or replacement of the entire unit or system if beyond economical repair.

2.1.17 Maximo/CMMS The contractor shall populate and maintain a computerized maintenance management system (CMMS) which will be IBM Maximo Asset Management. The contractor is expected to keep track of all aspects of the contract, and contract administration in the provided instance of the MAXIMO system.

2.1.18 Means Cost Data A data collection and organization system developed by R. S. Means Company which can be used to prepare accurate, dependable construction estimates and budgets in a variety of ways. The Contractor shall use the latest edition. Material prices are based on a national average and computed labor costs are based on a 30-city national average.

Data has been targeted for residential, commercial, and industrial repair/remodeling projects.

An estimate prepared using this data is called a "Means estimate"; data may simply be referred to as "Means". The following are required Means data, R. S. Means Repair and Remodeling Cost Data, R. S. Means facilities & Maintenance data, R. S. Means Commercial Renovation,

2.1.19 Operation and Maintenance and Support Information (OMSI) OMSI is a set of consultant-prepared data manuals that contain detailed, as-built technical information that describes the efficient, economical and safe operation, maintenance and repair of a facility, plant, equipment or system throughout its life cycle. Generally prepared following completion of new construction facility or major facility upgrade. OMSI’s typically include staffing and budgeting information, supply support including critical spare parts, operating procedures, troubleshooting and diagnostic guides, extended warranty data, maintenance task frequencies and documentation, technical data, repair procedures and manufacturer’s product data.

2.1.20 Pre-expended Bin Materials and Supplies The minor materials and supplies that are incidental to the job, for which the total direct cost of any one material line item shown on the material estimate is $10.00 or less. Examples of pre-expended bin materials and supplies include, but are not limited to, solder, lead, flux, electrical connectors, electrical tape, fuses, nails, screws, bolts, nuts, washers, spacers, masking tape, sand paper, solvent, cleaners, lubricants, grease, oil, rags, mops, glue, epoxy, spackling compound, joint tape, plumbers tape and compound, clips, welding rods, and touch up paint.

2.1.21 Quality Assurance A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

2.1.22 Quality Assurance Representative (QAR) That individual designated by the KO to be responsible for the monitoring of Contractor performance.

Management and Administration

2.1.21 Quality Control (QC) A method used by the Contractor to control the quality of goods and services produced.

2.1.23 Response Time The time allowed the Contractor after initial notification of a work requirement to be physically on the premises at the work site with appropriate personnel, tools, equipment, and materials, ready to perform the work required.

2.1.24 Regional Facility Operations Specialist (rFOS) Regional Government Representative for Army Reserve

2.1.25 Asset are land, structures, equipment (including motor and aircraft fleets), and intellectual property (including software), which are used by the Federal Government and that have an estimated useful life of two years or more.

2.1.26 Transitional Period The time from the base contractor award until the first task order is issued. During this time the contractor is responsible for all submittals in section F that are required after award. This includes but is not limited to the following: Permits and Licenses, Insurance certificate, Quality management plan, Accident Prevention Plan, Preventive Maintenance schedule, and many of the program plans.

2.2 General Information

2.2.1 Government Regular Working Hours The Government's regular working hours include times in which facilities are used to support the military mission, and vary from site to site. Regular working hours are typically 0800-1600, five days per week, Monday through Friday, except observed Federal holidays; and Saturdays and Sundays up to three weekends per month. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours requires prior KO approval.

2.2.1.1 Observed Federal Holidays The Government observes the following holidays:

New Year’s Day, January 1st

Martin Luther King Jr.’s Birthday, 3rd Monday in January

President’s Day, 3rd Monday in February

Memorial Day, last Monday in May

Independence Day, July 4th

Labor Day, 1st Monday in September

Management and Administration

Columbus Day, 2nd Monday in October

Veterans’ Day, November 12th

Thanksgiving Day, 4th Thursday in November

Christmas Day, December 25th.

2.2.2 Wage Determinations Refer to J-0200000-02 for Service Contract Act and Davis-Bacon Act wage determinations.

2.2.3 Requirements Hierarchy Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings The Contractor may be required to attend administrative and coordination meetings at the KO’s discretion.

2.3.2 Permits and Licenses Within 15 calendar days after award of this contract, the Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable federal, state and local laws and regulations.

Provide evidence of such permits and licenses to the KO before work commences and at other times as requested by the KO.

2.3.3 Insurance Within 15 calendar days after award of this contract, the Contractor shall furnish the KO a certificate of insurance as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-05, INSURANCE – WORK ON A GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

2.3.3.1 Certificate of Insurance The Certificate of Insurance shall provide for at least 30 calendar days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.3.2 Minimum Insurance Amounts The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Management and Administration

Section C-0200000

Workmen's Compensation: As required by Federal and State worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except where worker's compensation may not be written by private carriers

Other as required by State Law

2.3.4 Protection of Government Property During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.5 Access to Work Areas The Contractor shall make all arrangements through the appropriate office necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. The Government will not issue keys to the Contractor. The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.

2.3.6 Instructions, Directives, and References Applicable Department of Defense (DoD) and other directives, instructions, and references are listed in J-0200000-03.

2.3.7 Invoicing Procedures See 52.212-4(g), CONTRACT TERMS AND CONDITIONS— COMMERCIAL ITEMS, Section I. A consolidated package with all sites individually invoiced will be accepted no more frequently than monthly. See invoicing procedures in J-0200000-04.

2.3.7.1 WARNING At this time the Army Corps of Engineers is NOT using Wide Area Work Flow (WAWF) for invoice submission. Until further notice is provided any invoices submitted via WAWF will not be processed.

2.3.7.2 Maximo / CMMS: The contractor shall have updated all status, competed IDIQ, service tickets and all other information required for reporting into Maximo for the invoice period prior to the invoiced submission to the government. Statuses in Maximo will be used to verify completed work, any work completed and not entered into Maximo will not be expensed.

2.3.8 Forms See Section J-0200000-05 for accident reporting, and damage reporting.

2.3.9 Training for Maintenance and Operation of New and Replacement Systems and Equipment When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

Management and Administration

Section C-0200000

2.3.10 MAXIMO for contract tracking (CMMS): When Maximo is approved and launched, the contractor must submit all documents via Maximo program. The contractor will be required to utilize the work order function within the MAXIMO program to track all preventative maintenance activities and service requests, including but not limited to, scheduling, estimated costs, and actual costs.

2.3.11 Labeling of Equipment: The contractor shall be responsible for maintaining or creating new labels for equipment outlined to be maintained as part of this contract. This label shall be consistent with the other equipment with in the facility (IE: Air handling units, AHU). The contractor shall identify the equipment with a number if there are multiple pieces of inventory.

An example, If the inventory calls out 3 chilled water pumps, but when in the field the contractor finds that they are not uniquely labeled the contractor shall identify each one, CW pump 1, CW pump 2 and CW pump 3, but following the established naming convention.

Maximo shall have the same name as to ensure the right equipment is tracked. The contactor is also responsible for replacing labels on equipment if they are replaced or damaged.

2.4 Government-Furnished Property, Materials and Services The Government will not make available any facilities, materials, or equipment for use in connection with this contract. Refer to J-0200000-06.

2.4.1 Government-Furnished Facilities (GFF) None.

2.4.2 Government-Furnished Utilities All normally available utilities will be free to the Contractor at existing outlets for completion of this contract, to include water, sewer, and electricity. No phone, fax, copying, computer services, or office space will be available.

2.4.3 Government-Furnished Materials (GFM) None.

2.4.4 Government-Furnished Equipment (GFE) The government will make its MAXIMO instance available for the contractors use.

NOTE: However, the CMMS system will require Maximo interface (uploads and downloads) and may require a government issued computer and software for access to the system per the contract.

2.5 Contractor-Furnished Items Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and PCB’s shall not be brought on site. The KO may at any time require samples, Material Safety Data Sheets (MSDS), manufacturer’s data cut sheets of materials used in this contract.

Management and Administration

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality control. The Contractor shall provide staff with the necessary management expertise to assure performance objectives and standards are met.

2.6.1 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and status reports shall be provided when requested by the KO. A written status report of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours.

2.6.2 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls.

2.6.3 Service Interruptions If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, affected tenants, and customers a minimum of 10 calendar days in advance. If the discontinued service is due to an emergency breakdown the Contractor shall notify the KO, affected tenants and customers as soon as practicable.

2.6.4 Asset Management and Control: The Contractor shall use the Maximo system for asset tracking and management. The Contractor shall maintain complete and accurate records of all services provided and make these records available for the Government's use in managing the effort required under this contract. The contractor shall ensure all data collected is entered into MAXIMO. If data is not able to be uploaded into Maximo the contractor shall submit this information in electronic format to the government at the end of each base and option year.

2.6.4.1 Work Authorization Forms: The Contractor shall initiate a record for all ELIN designated services, to include a description of the problem or requested work, date and time received, location, and other appropriate information into Maximo. For services other than service calls (e.g. preventive maintenance), the record number shall be coded to differentiate that work from service call work.

1) Immediately upon receipt of a service call, the following information shall be recorded:

Management and Administration

- General Fund Enterprise Business System (GFEBS) Work authorization number

- CSS ticket number

- Service call priority

Priority 1: Emergency

Priority 2: Urgent

Priority 3: Routine

- Name, office and command of requester

- Type of funding

- Paying Activity Code (PAC) (as required)

- Date and time call received

- Specific craft designation(s)

- Caller's description of the problem or requirement

- Associated Asset ID number

- Description of equipment or system (e.g., type of equipment, size, serial number, model number)

Upon completion of the requested service, the Contractor shall enter the following actions into Maximo within 3 work days the following working day after completion of the service:

- Description of problem or requirement as found by craftsman

- Description of work performed

- Labor hours expended, labor and material costs

- Date, time work was commenced, and completed

- Authorized signature indicating work was performed

-Add photos of problem and corrected work from multiple angles to ensure clarity

Management and Administration

2.6.4.2 Maintenance Management System (PM work): The records shall include complete logs of all Facilities Maintenance Services work provided, including but not limited to the following:

- Scheduled Start Date service scheduled to be performed document

- Date(s) of actual performance of service

- Location of service (e.g., site code, Fac ID, building number, and room number)

- Associated Asset ID number

- Description of equipment or system (e.g., type of equipment, size, serial number, model number)

- Description of maintenance provided or service performed

- List of parts replaced or equipment replaced in kind (e.g., type of equipment, size, serial number, and model number)

- Other information as needed to completely describe the work performed

- Labor hours expended, labor, and material costs

- Authorized signature indicating work was performed

2.6.4.3 Adding New or Replacement Assets: The records system shall be updated to included missing and updated equipment information in the Section J-1502000 equipment inventories, such as description for the piece of equipment, location (site code + 5 digit IFS Building Number), manufacturer, model number, capacity, etc. The contractor should provide the government with any O&M data, and recommended PM services for added and replaced assets. Asset Inventory updates shall be provided with the monthly invoice in Microsoft Excel format.

2.6.5 Quality Management System (QMS) The Contractor shall establish and maintain a complete QC program in accordance with the provisions specified herein. The Contractor’s QC Program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QC program shall address:

•Accurate documentation of work processes, procedures, and output measures.

•A systematic procedure for assessing compliance with performance objectives and standards.

Management and Administration

•Accurate documentation of quality inspections conducted throughout the execution of work.

•Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.5.1 Quality Management (QM) Plan The Contractor shall develop and submit a QM Plan within 15 calendar days after award. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.

2.6.5.2 Quality Inspection and Surveillance The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be turned over to the KO within five calendar days of termination of the contract.

2.6.5.3 Quality Inspection and Surveillance Report The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report monthly with the monthly invoice. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.6 System and Equipment Replacement The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use. The KO will furnish available information for the existing systems and equipment.

2.7 Personnel Requirements The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel The Project Manager shall be considered key personnel.

Management and Administration

2.7.1.1 Project Manager (PM) The PM must have relevant experience at a comparable level of responsibility in projects of similar size, scope and complexity. The PM or alternate shall have full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be available by phone within one hour both during and after the Government's regular working hours.

2.7.1.2 Quality Control Manager (QCM) The Contractor shall provide a QCM who shall have full authority and responsibility for assuring performance objectives and standards identified in this contract are met. QCM and (PM)/(SSHO) shall be separate individuals.

2.7.1.3 Site Safety and Health Officer (SSHO) A Contractor employee whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following prerequisite training and experiences before being hired as the SSHO under this contract: For contracts greater than $100,000/year but less than $2M/year – “The SSHO shall have completed 3 years of satisfactory experience in preparing and enforcing the Contractor’s safety program on contracts of similar size and complexity in the past, and shall have completed 30-hour OSHA safety class or equivalent within the last three years.” The SSHO may be the same person as the project manager; however, the pre-requisite qualification and experience for the SSHO position remains.

2.7.2 Employee Requirements The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety and environmental requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can read and understand printed regulations, detailed written orders, operating procedures, training instructions and materials.

The Contractor shall ensure that all Contractor personnel have received proper safety training, appropriate to their respective jobs. At a minimum, all Contractor personnel shall have attended the OSHA 10 hour safety course, or equivalent.

The Contractor shall implement an ongoing training program that refreshes the safety skills, qualifications and awareness of the Contractor workforce on a regular, periodic basis. The details of the Contractor’s safety training program shall be included as part of the Contractor’s Accident Prevention Plan, as required in Spec Item 2.9.1.

2.7.2.1 Employee Appearance The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.7.2.2 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner. Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel. All Contractor employees shall appropriately identify themselves

Management and Administration as contractor employees in telephone conversations and in formal and informal written correspondence.

2.7.2.3 Removal of Employees The Contractor shall remove from the site any individual whose continued employment is deemed by the KO to be contrary to the public interest, inconsistent with the best interests of National Security, or if employee behaviors violate any requirements outline in this or any other sections of this contract.

2.7.2.4 Proof of Citizenship No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of citizenship is furnished, or, if an alien, legal residency within the United States is confirmed.

2.7.2.5 Anti-Terrorism (AT) Level 1 Training All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training and submit certificates of completion to the COR, or KO, within fifteen (15) days of award at the following website: http://jko.jten.mil/courses/atl1/launch.html

2.7.2.6 Operational Security (OPSEC) Training Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training. OPSEC training is available at the following website:

http://cdsetrain.dtic.mil/opsec/

2.8 Security Requirements The Contractor shall comply with all federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained. The contractor will be required to perform background checks and submit the back ground findings to the 81St RD command. The contractor will be provided with the current guidance at the time of award. This is subject to change at any time.

2.8.1 Employee Listing The Contractor shall maintain and provide upon request a current listing of employees. The list shall include employee’s name, social security number, address, copy of valid driver’s license and proof of insurance (if ever driving on Government property) and level of security clearance.

2.8.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate that complies with State Vehicle Code. Vehicles shall meet all other requirement of the State Vehicle Code, such as safety standards, and shall carry proof of insurance and state registration, if applicable.

2.8.3 Passes and Badge All Contractor employees shall obtain the required employee and vehicle passes. The Contractor employees must be able to obtain a Common Access Card (CAC)

Management and Administration in accordance with security requirements, if requested. All employees working on site shall have a background check performed and submitted to the government for review. Each employee shall wear the Government issued badge over the front of the outer clothing. When an employee leaves the Contractor's service, the employee's Passes and Badges shall be returned within 10 calendar days or payment maybe with held at the discretion of the KO. The KO may require additional badging requirements based on the current needs of the security community.

2.8.4 Access to Buildings The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall comply with security requirements, plus those imposed by the installation Commander at all times. Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas. Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor’s cognizance at the end of each work day or shift period. The contractor will be required to follow any access control mandates at each site. These maybe different between sites.

2.8.5 Access Arrangements The Contractor shall make all arrangements necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority.

2.8.6 Security Clearances and Background Checks. The Contractor shall obtain all required corporate and personnel security clearances and background checks prior to commencement of work.

2.8.6.1 Corporate and Personnel Security Clearances. Corporate and personnel security clearances may be required for facilities based on classification of the facilities and changes to the security threat. The Contractor shall be prepared to pursue a clearance if the requested by the KO. The Contractor shall ensure that a list of all personnel with security clearances is maintained current, including clearances that are pending.

2.8.6.2 Background Checks. Backgrounds checks are required for all contractor employees that will require access to 81st RD facilities. Background Checks submissions are required 15 days after the award of the contract and annually prior to each option year. All background check submissions shall contain the most current 81st RD security check requirements at time of submission. Coordinate with COR for most current background check requirements at time of each submission (Base and Option Years). New employees hired during the life of the contract shall have background checks submitted and approved prior to accessing 81st RD buildings.

The following backgrounds information is required at this time:

Management and Administration

1) A state and local county criminal record checks (from every county and state the individual has lived in)

2) National criminal records check (covering all 50 States)

3) Federal Criminal Record Checks

4) The global terror watch list check

5) A nationwide sex offender registry record check that covers all 50 states

6) Military court martial records check (records not needed, but a verification of yes or no if derogatory information is present. This search s required regardless whether or not the employee states military service).

7) 10 Panel Drug Test with expanded opiates

8) Motor Vehicle Record Check

9) e-Verify / I9 Validation provided by third party vendor (Mandatory regardless if the employer has their own account or states they conducted their own verification)

Contractor shall provide a memorandum to the COR (on company letterhead) listing all employees who have received background checks and the dates they will need access to the facility/property (dates shall equal period of performance of the contract). In addition to the Memorandum and Employee List, a copy of the background report is required as proof the background check was conducted. The memorandum, employee list and background report can be e-mailed to the COR who will then email it to usarmy.usarc.81-rsc.mesg.backgroundchecks@mail.mil.

2.9 Contractor Safety Program The Contractor shall develop and implement a Safety Program detailing how the Contractor plans, staffs, performs, and controls all safety practices while delivering best value services to the Government without any accidents or mishaps. The Contractor’s safety program shall comply with all safety standards identified in the U.S. Army Corps of Engineers Safety and Health Requirements Manual, EM-385-1-1 and Public Law 91-596, Occupational Safety and Health Act; and Contractor shall submit a monthly exposure report to the Contracting Officer.

2.9.1 Accident Prevention Plan (APP) To ensure that the Contractor has a well-organized and thorough Safety Program, the Contractor shall prepare an Accident Prevention Plan (APP). The APP shall be prepared by the Contractor’s SSHO and shall be followed by all Contractor employees, subcontractors, and vendors at each service site. The APP shall follow the format and cover all topics as delineated in Appendix A of EM-385-1-1. The APP shall incorporate Activity Hazard Analyses (AHAs) and Situation Specific Safety Plans that are relevant to the site specific hazards and controls for each activity and type of work that may be encountered in the performance of this contract. Detailed requirements for AHAs and Hazard Specific Safety Plans are provided below.

Management and Administration

The Contractor’s APP shall be submitted to the KO within 10 calendar days for approval. The Contractor shall review, update, and submit the revised APP to the KO annually and within 15 calendar days whenever a change in work conditions, hazards, or activities occur.

2.9.2 Activity Hazard Analysis (AHA) The Contractor shall prepare Activity Hazard Analyses (AHAs) for all common recurring work activities performed under this contract. AHAs shall be submitted with the APP and shall be updated as work activities or conditions change and additional AHAs prepared as new work activities are required. Specifically:

•For FFP contract modifications where changes are germane to the original contract, the Contractor shall revise applicable AHAs and submit to the KO within 15 calendar days after modification is signed.

•For combination FFP/IDIQ contracts, the Contractor shall submit an AHA on task orders, with the associated proposal, whenever the service environment or required task is different from the firm-fixed-priced services.

•For construction (including renovation or alteration) task orders placed on the IDIQ portion of contract, the Contractor shall submit a separate AHA for each task order with the associated proposal.

AHAs shall follow format of Figure 1-1 of EM-385-1-1 and shall explain the following as detailed in the EM-385-1-1:

The steps of the service process;

•identify potential hazards that exist as a result of the Contractor’s service process within the environment;

•measures or plans of actions to safely remove potential hazards away from people in and around the service process and environment;

•specific materials and equipment necessary to safely remove potential hazards away from people in and around the service process and environment;

•inspection requirements to assure service activity is safe; and

•training of service personnel to be aware of potential hazards and measures or plans of actions to be used to remove hazards from service environment.

During performance of services, the SSHO shall periodically review the AHA at each service site and for each sub-annex to assess the effectiveness of the Contractor’s overall APP. If changes to the AHAs are required, such changes shall be submitted to the KO for review and acceptance.

2.9.3 Hazard Specific Safety Plans The Contractor shall develop and implement hazard specific safety plans, as listed below, as necessary for the situation or types of work to be performed

Management and Administration under this contract. These hazard specific safety plans shall be submitted with the APP and shall be updated as situations change. Additional hazard specific safety plans developed as applicable when new types of work are required under this contract.

2.9.3.1 Alcohol and Drug Abuse Prevention Plan The Contractor shall develop a plan to explain how it will satisfy the drug-free work force requirement as stated in DFARS Subpart 252.223-7004.

2.9.3.2 Asbestos Abatement Plan The Contractor shall develop a plan to explain how it will protect its personnel from asbestos exposure. This plan shall also address relevant procedures, requirements, and protocols of section 6 of EM 385-1-1.

2.9.3.3 Confined Space Access Plan The Contractor shall develop a plan to explain how it will assure its service employees have safe access to a confined work space. The plan shall: (1) identify the competent person’s name, qualifications, training, and experiences; (2) delineate the competent person’s authority to direct work and stoppages in adverse…