Draft Performance Work Statement PWS__20250509.docx

PERFORMANCE WORK STATEMENT

Kansas City District Contracting Division, USACE

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide Leadership Coaching and Team Coaching Services to the US Army Corps of Engineers (USACE) Kansas City District for effective leadership concepts and fundamentals critical to building organizational teams. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: This is a non-personal services contract to provide Leadership Coaching and Teambuilding Services to the Kansas City District for effective leadership concepts and fundamentals critical to building organizational teams. The contractor shall provide all personnel, equipment, supplies, tools, supervision, and other items and non-personal services necessary to perform coaching, training, and leader development as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The mission of the Contracting Division at the Kansas City District is to provide high quality contracting solutions to the District and its stakeholders at the speed of relevance. This requires a world-class workforce that is motivated, trained and experienced. The Contracting Division has been plagued with a high turnover rate. There have been multiple factors at play, ranging from a lack of an attractive succession path to personalities and leadership styles.

1.3 Objectives: The overall objective of this contract is to improve the current leadership processes and behavior through the expertise of a professional third party with previous Department of Army Civilian exposure.

1.4 Scope: The contractor shall provide:

1.4.1 Individual Coaching Services: The contractor shall furnish all necessary personnel, materials, supplies and equipment needed to provide 1-to-1 coaching for up to 18 individuals from various Divisions twice per month. The overall objective of this coaching is to help these employees learn, grow and develop so they can directly or indirectly influence others in the organization and help create the conditions for sustained organizational success in the Kansas City District and Northwestern Division. Option line items are included for up to six individuals per contract period of performance.

1.4.2 Quarterly Team Development Sessions: The contractor shall furnish all necessary personnel, materials, and supplies to facilitate targeted team development sessions for each of the three branches within the Kansas City District Contracting Division. The goal of these sessions is to help each branch reach even higher levels of mission execution by identifying branch-level inefficiencies and challenges and strategically and cooperatively working to resolve identified challenges. Topics will vary depending on specific branch needs, but may include facilitated discussions and work on enhancing communication, improving conflict management techniques, and recruiting and retaining employees. Individual branch needs will be determined with each Branch Chief prior to the quarterly session development. Sessions shall be scheduled during duty hours between 8:00a.m. to 5:00 p.m Central Standard Time (CST). No sessions will be allowed in August or September due to Fiscal Year (FY) end.

1.4.3 Biannual Division Team Coaching Sessions: The contractor shall furnish all necessary personnel, materials, and supplies to facilitate a one-day targeted team coaching session for the entire Contracting Division. Sessions shall be scheduled during duty hours from 8:00a.m. to 5:00 p.m CST. No sessions will be allowed in August or September due to FY end. These facilitated sessions will focus on division-level inefficiencies, challenges, and goals that will allow the organization to consistently execute the mission at a high level and develop a culture that will assist in recruiting and retaining high-performing employees. Contracting division needs will be determined with the Chief of Contracting Office or designee prior to the biannual sessions.

1.4.4 Five Team Coaching Sessions: The contractor shall furnish all necessary personnel, materials, and supplies to facilitate a half-day targeted team coaching session for the entire Contracting Division with approximately 20-24 people. Sessions shall be scheduled during duty hours from 8:00a.m. to 5:00 p.m CST. No sessions will be allowed in August or September due to FY end. These facilitated sessions will focus on group-level inefficiencies, challenges, and goals that will allow the team to consistently execute the mission at a high level.

Period of Performance: The period of performance shall be for one Base Year of 12 months and four 12-month option years from date of award. The government reserves the right to exercise an additional six months in accordance with FAR 52.217-8. The Period of Performance reads as follows:

1.4.5 Subcontracting: The contractor shall not subcontract any work without written approval of the Contracting Officer. Compliance with the provisions of this contract by subcontractors shall be the responsibility of the contractor.

1.5 General Information

1.5.1 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.2 Recognized Holidays: The contractor is not required to provide services on Federal Holidays.

Independence Day

1.5.3 Hours of Operation: The contractor is responsible for conducting official business, between the hours of 8:00a.m. and 5:00p.m CST. Monday thru Friday as scheduled per activity, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4 Place of Performance: Except for the individual monthly virtual coaching services, the work to be performed under this contract will be performed at the Kansas District Office, USACE. The individual monthly virtual coaching services will be performed remotely via teleconference or other meeting software as approved by the Contracting Officer

1.5.5 Type of Contract: The government will award a Firm Fixed Price service contract.

1.5.6 Security Requirements: All work performed under this contract shall be “unclassified”.

1.5.6.2 All contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by Department of Defense (DOD), Headquarters, Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

1.5.6.3 Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.5.6.4 The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Contractor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the Contracting Officer Representative (COR) no later than 3 business days after the initial contract award.

1.5.7 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.8 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.9 Key Personnel: The follow personnel are considered key personnel by the government: the Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person shall be designated in writing to the contracting officer and COR. The contract manager shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager should be available between 8:00 a.m. to 5:00p.m. CST, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below: experience and credentials for managing long term graduate-level coaching services for mid-career adults, along with experience and credentials for addressing leadership and management.

1.5.10 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: The Government will provide use of the Army Corps of Engineers inter-office mail system.

3.2 Facilities: The Government will make facilities such as meeting rooms and audio-visual equipment available for onsite/at work meetings with advance approval of the COR.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General : The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Materials: The Contractor shall furnish materials, supplies, and equipment necessary to meet the requirements under this PWS.

4.3 Equipment: The Contractor shall furnish the equipment necessary to perform work under this contract not listed in Section 3.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1 Basic Services. The contractor shall provide all personnel, equipment, supplies, tools, materials, supervision and other items and non-personal services necessary to provide the Kansas City District , Army Corps of Engineers, leadership coaching and training services as defined in this Performance Work Statement except for those items specified as government furnished property and services in paragraphs 3 and 4 above.

5.2. Deliverables. See Technical Exhibit 2 for frequency, format, and where to submit.

5.2.1. Individual Coaching Attendance Reports. Records to be provided for each individuals’ monthly attendance.

5.2.2. After Action Reviews (AAR) or evaluations of quarterly team coaching sessions. Provide assessment of each branch’s quarterly session including items addressed and any due outs assigned to the branch.

5.2.3. After Action Reviews (AAR) or evaluations of biannual division coaching sessions. Provide assessment of the division coaching session including employee engagement, topics covered, and suggestions for improvement/follow up.

5.3 CONTRACTOR MANAGEMENT REPORTING (eCMRA): N/A

PART 6

APPLICABLE PUBLICATIONS

6. Publications:

6.1 AR 360-1, para 5-48d.The Army Public Affairs Program. Para 5-48d. PAOs will not release or authorize release of material that contains implied DA endorsement of a commercial firm, product, or service.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data

7.1 TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS) The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Method of Surveillance

PRS # 1.

The contractor shall provide individual coaching session (PWS 1.4.1).

The contractor is responsible for scheduling, coordinating, and conducting the sessions.

PRS # 2

The contractor shall provide quarterly branch team development sessions (PWS 1.4.2).

The contractor is responsible for coordinating with the assigned Government POC and conducting the sessions.

PRS # 3

The contractor shall provide biannual division team development sessions (PWS 1.4.3).

The contractor is responsible for coordinating with the assigned Government POC and conducting the sessions.

PRS # 4

The contractor shall provide five half-day team session sessions (PWS 1.4.3).

7.2 TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

1 copy of summary

Email or electronic file such as PDF or Word.

Electronic files emailed to Chief of the Contracting Office and Deputy.

1 copy of summary

Email or electronic file such as PDF or Word.

Electronic files emailed to Chief of the Contracting Office and Deputy.

1 copy of summary

Email or electronic file such as PDF or Word.

Electronic files emailed to Chief of the Contracting Office and Deputy.

7.3 TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

ITEM

NAME

The contractor shall provide individual coaching session (PWS 1.4.1).

The contractor shall provide quarterly branch team coaching sessions (PWS 1.4.2).

The contractor shall provide biannual division team coaching sessions (PWS 1.4.3).

The contractor shall provide five half-day team session sessions (PWS 1.4.3).