DRAFT PERFORMANCE WORK STATEMENT 4.9.2026.pdf

PERFORMANCE WORK STATEMENT (PWS)

FMSS FURNITURE EXCHANGE REQUIREMENT

1 BACKGROUND

The Internal Revenue Service (IRS), Facilities Management & Security Services (FMSS), is responsible for providing IRS Business Units with sustainable workstations and office furniture that support a safe, secure, and mission-effective work environment.

FMSS manages nationwide workspace realignment, reduction, and consolidation efforts and must optimize existing furniture assets by reusing, exchanging, recycling, or disposing of inventory in accordance with Federal Management Regulation (FMR) requirements.

2 OBJECTIVES

The IRS requires an efficient and sustainable contracting instrument to:

1. Align inconsistent and outdated furniture inventories with the implementation of smaller, more flexible workspace standards.

2. Implement a national program of workstation and office furniture replacement using the Exchange/Sale Authority under FMR Subchapter B, Personal Property, 41 CFR Part 102-39, Replacement of Personal Property Pursuant to the Exchange/Sale Authority.

3. Provide cost-effective planning, remanufacturing, delivery, installation, and credit tracking services.

4. Support projects in all 50 states, Puerto Rico, and the U.S. Virgin Islands.

This contract shall optimize IRS workspace furniture by:

• Maximizing reuse and exchange of existing furniture.

• Minimizing lifecycle costs and environmental impacts.

• Providing timely, compliant support to IRS space projects nationwide.

3 SCOPE

The Contractor shall provide all personnel, supervision, transportation, equipment, tools, materials, and management necessary to perform:

• Furniture planning and design

• Furniture evaluation and credit determination

• Furniture de-installation and removal

• Remanufacturing and refinishing

• Delivery and installation

• Recycling and disposal

• Documentation and reporting

The requirement includes workstations, systems furniture, filing and storage, conference and case goods, and other office furniture as identified in individual Task Orders/Delivery Orders (TO/DOs).

Individual projects may range from 2,500 SF to 55,000 SF, with furniture from multiple manufacturers and product lines.

Program objectives include:

• Maximize value of current IRS office furniture through reuse and Exchange/Sale.

• Coordinate furniture needs and availability across projects and territories.

• Streamline planning and delivery of furniture services to IRS project managers and end users.

• Document environmental and cost savings for reporting and continuous improvement.

The goal is to align IRS furniture inventory with current space needs by eliminating unused or outdated items and updating furnishings in a manner that minimizes cost and environmental impact.

4 APPLICABLE REGULATIONS AND GUIDANCE

The Contractor shall comply with, at a minimum:

• FMR Subchapter B, Part 102-39, Replacement of Personal Property Pursuant to the Exchange/Sale Authority.

• IRS National Workspace Standards (NWS).

• IRS Taxpayer Assistance Center (TAC) Design Guide (which governs TAC designs where requirements conflict with NWS).

• Internal Revenue Manual (IRM) 1.14.4, Personal Property Management (as applicable to disposition).

• All applicable federal, state, and local codes, life safety, and accessibility standards.

The IRS will provide current versions of NWS and TAC typicals within 30 days after contract award.

5 GENERAL IDIQ MANAGEMENT REQUIREMENTS0

5.1 IDIQ Administration

The Contractor shall:

1. Establish internal processes and assign adequate resources to manage this IDIQ.

2. Meet with the Contracting Officer’s Representative (COR) within five (5) calendar days of award to:

o Establish a communications plan o Confirm roles and responsibilities o Review reporting and documentation expectations

3. For the first three (3) months after award, meet monthly with the COR; thereafter, meet at least quarterly or as directed.

4. Respond to Government requests for contractual actions within five (5) business days.

5. Maintain a single point of contact for IDIQ administration and all orders placed under this contract.

For each TO/DO, the Contractor shall provide an initial furniture assessment and cost proposal within thirty (30) calendar days of TO/DO issuance, unless otherwise specified in the TO/DO or extended in writing by the Government due to project complexity or factors beyond the Contractor’s reasonable control. The Contractor shall maintain access to sufficient fabrication, warehousing, and remanufacturing capacity (“pipeline”) to meet nationwide project requirements.

The Contractor shall ensure that:

• Qualified personnel are assigned and on-site as required,

• Equipment and supplies are appropriate to the job, and

• Trucks of adequate size and capacity are available for each TO/DO.

Where performance timelines are affected by factors beyond the Contractor’s reasonable control (including Government-caused delays, supply chain disruptions, or force majeure events), the Contractor shall notify the COR within twenty-four (24) hours and propose a mitigation plan.

Schedule adjustments require written Government approval.

5.2 IDIQ Management and Credit Allowances

The Contractor shall establish clear organizational lines of authority and responsibility for all work under this contract.

For each TO/DO, the Contractor shall:

1. Assign a furniture credit allowance per workstation based on:

o Workstation type o Condition (Excellent, Good, Fair, Poor) o Representative commercial replacement price (catalog, manufacturer list, or dealer quote), o Condition classification (Excellent, Good, Fair, Poor) based on a standardized inspection checklist, o Date-stamped photographic documentation (minimum three views per workstation type), o Calculation worksheet showing valuation methodology, o Source documentation supporting replacement price.

2. Use condition codes established at time of award and consistently apply them in evaluations.

3. Itemize credit allowances and apply them only to the acquisition of similar products under:

o The same project, or o Future projects, as directed by IRS.

4. Provide the furniture assessment and credit/cost documentation to the IRS Project Manager (PM) or Point of Contact (POC), with a copy to the COR, within fifteen (15) business days when requested by the TO/DO.

5. Include the dollar value of credits applied on all documentation and invoices.

Credits:

o Shall only be applied toward acquisition of functionally similar furniture products as defined in Section 15 (Definitions) o Shall not be applied to services (installation, delivery, planning, storage, project management).

o Shall be traceable to source documentation for audit purposes.

o Shall comply with FMR 102-39.

The Government reserves the right to independently verify condition classifications and valuation methodology prior to accepting exchange credits.

6 FURNITURE PLANNING AND SPECIFICATION

6.1 General

The Contractor shall provide space planning, design, and specification services for office furniture, including remanufactured systems furniture, to meet IRS workspace requirements for consolidation, reduction, and reconfiguration projects nationwide.

6.2 Coordination and Scheduling

The Contractor’s Lead Project Manager (CLPM) shall:

• Coordinate assignment of design staff and project managers.

• Manage multiple IRS projects concurrently.

• Optimize reuse of available and upcoming furniture inventory across projects.

• Coordinate with the COR and project PMs to ensure efficient application of credit allowances and reuse opportunities.

For each TO/DO:

• Within five (5) calendar days of issuance, the CLPM shall contact the IRS PM/POC to schedule project review calls.

• Project reviews will be conducted via electronic media where feasible.

• Site visits and virtual activities shall be balanced for cost-effectiveness and schedule adherence.

6.3 Site Validation for Space Planning

Within five (5) days after TO/DO issuance, the Contractor shall schedule a virtual or on-site meeting with the local IRS PM/POC to:

• Review project goals and floor plans,

• Validate site conditions, and

• Document dimensions and constraints.

The Contractor shall survey and document, at a minimum:

• Interior dimensions impacting workstation layout and code-compliant circulation/egress.

• Loading dock access, clearances, truck size, and parking limitations.

• Building paths to installation areas, elevator access/protection, work-hour restrictions, and security requirements.

• Ceiling heights, bulkheads, lighting, sprinklers, and similar conditions.

• Power and data access (floor/ceiling feeds), HVAC restrictions, and control locations.

6.4 Design and Space Planning

The Contractor shall:

1. Use IRS NWS and TAC Design Guide to develop compliant layouts. Where standards conflict, TAC standards govern TAC spaces.

2. Provide all required design, specification, finish coordination, and CAD services to develop:

o Efficient space plans o Comprehensive installation plans o Cost-effective material specifications

3. Ensure plans reflect:

o Furniture product requirements o Applicable safety and code requirements o Best practices for open office layouts, including daylight access and acoustic considerations

IRS will provide:

• Electronic floor plans and applicable NWS information within five (5) days of TO/DO issuance.

• Design Intent Documents (DIDs) or proposed layouts within three (3) days of receipt from GSA.

The Contractor shall:

• Provide proposed space plans within fifteen (15) business days after receiving DID information.

• Conduct two (2) review meetings (in person when practical) with stakeholders and users.

• Provide revised plans, incorporating IRS comments, within five (5) business days of the second review.

• Provide two (2) paper copies and one (1) electronic copy of the final approved plans within five (5) business days of IRS approval.

Space Planning and Design Resolution During Installation When installation is in progress, the Contractor shall resolve any space planning or design issue identified in the field. The Contractor shall electronically notify the IRS PM or local POC within twenty-four (24) hours of discovery of the issue and provide a proposed resolution. Resolution shall be implemented promptly and at no additional cost to the Government unless the change is directed outside the approved scope of the TO/DO.

6.5 Product and Finish Options

For each TO/DO, the Contractor shall:

• Provide design consultation to develop at least two (2) remanufactured product line and/or finish options within five (5) business days of design direction.

• Ensure each options set includes at least one base-grade and one mid-grade option, unless otherwise approved by the PM.

Quotes for remanufactured products shall include:

• Cost, availability, and schedule impacts

• Comparative product features

• Environmental attributes and long-term savings

Within five (5) business days of TO/DO receipt (or as directed), the Contractor shall provide:

• Physical finish samples, and

• Supporting sourcing and environmental documentation.

Within three (3) business days of IRS written approval of plans and finishes, the Contractor’s project manager shall confirm:

• Production schedule, and

• Final costs with the CLPM and IRS POC.

Furniture shall be remanufactured within four (4) to eight (8) weeks after final selection of finishes and product lines.

6.6 Bill of Materials and Installation Plans

The Contractor shall provide:

• CAD drawings

• Detailed Bill of Materials (BOM)

• Installation drawings and instructions

These deliverables shall be submitted electronically at least fifteen (15) business days prior to the scheduled installation date and shall comply with IRS software and security requirements.

IRS punch list and final acceptance will be based on compliance with approved plans and the

BOM.

6.7 As-Built Plans and Product Confirmation

Within fifteen (15) business days after installation, the Contractor shall provide:

• One electronic “as-built” floor plan per floor

• Final BOM with product costs (before application of exchange credits) by floor

• Materials/finish listing with pre-credit costs per workstation/office (per NWS typicals)

• Warranty statements for all installed furniture, including warranty start and end dates and claim contacts

6.8 Warranty Requirements and Repair Coordination

• Warrant all replacement furniture to be free from defects in materials and workmanship for a minimum of fifteen (15) years from delivery date.

Warranty coverage shall include parts and labor. Shipping costs for covered defects within the continental United States shall be included. Exclusions (e.g., abuse, misuse, vandalism, or non-standard use) must be clearly identified in the Contractor’s proposal. Warranty coordination:

• Non-emergency warranty repairs shall be scheduled within thirty (30) business days of notification.

• Emergency warranty issues affecting safety or mission operations shall receive response within two (2) business days.

• The CLPM shall document all warranty requests and proposed resolutions, including out-of-scope determinations, for quarterly review with the COR.

• Warranty work shall occur on IRS premises without disrupting routine operations and at no additional cost within the continental United States.

7 CONTRACTOR PERFORMANCE REQUIREM ENTS

7.1 General Furniture Requirements

All replacement furniture offered under each TO/DO shall:

• Qualify as “like-new” product

• Meet commercial quality standards (FAR Part 12)

• Provide consistent fit, finish, ergonomic adjustability, and environmental performance

• Replacement of worn components and have smooth operations (gaskets, connectors, glides, hinges, locks, drawer slides)

The Contractor shall maintain equipment, technology, and personnel to refinish and/or repair executive wood and conference room furniture.

7.2 Flexibility and Compatibility

Furniture systems shall:

• Support field reconfiguration and reuse

• Be compatible and interchangeable to maximize flexibility

• Maintain consistent finishes, trim details, dimensions, connections, and adjustment mechanisms across the line

7.3 Construction and Materials

Furniture shall:

• Have tight, strong, and stable joints and connections

• Include leveling/adjustment mechanisms for level surfaces and smooth operation

• Use even, uniform finishes with clean transitions

• Be designed for durability, ease of cleaning/repair, and recyclability where practicable

Panels and Frames

Panels shall:

• Be structurally sound, plumb, and level.

• Contain straight, undamaged frames with no warping or distortion.

• Include replacement of damaged internal components (raceways, connectors, brackets).

• Maintain original structural integrity and load capacity.

Metal components shall:

• Be refinished using powder coating or equivalent durable finish.

• Be free from rust, dents, chips, or corrosion.

• Match approved finish selections.

Worksurfaces

Worksurfaces shall:

• Be structurally stable with no delamination.

• Have uniform laminate finish with no chips, cracks, bubbling, or peeling.

• Include new edge banding where required.

• Match specified finish and color standards.

• Maintain original thickness and weight-bearing capacity.

Where refinishing is required, surfaces shall be:

• Re-laminated or replaced with commercial-grade laminate.

• Resistant to staining, abrasion, and impact.

• Finished with clean seams and tight edge conditions.

Fabric and Upholstery

Panel fabrics and upholstered components shall:

• Be replaced with new commercial-grade textile.

• Meet minimum durability standards (e.g., 50,000+ double rubs or equivalent).

• Be free from tears, sagging, puckering, or adhesive bleed-through.

• Be installed with tight tension and consistent alignment.

Textiles shall meet:

• GREENGUARD Gold (or equivalent IAQ certification).

• Flame resistance standards applicable to commercial office use.

Electrical and Data Components

For electrified systems furniture:

• Power components shall be UL-listed or equivalent.

• Raceway systems shall be inspected and tested prior to installation.

• Damaged receptacles, connectors, and harnesses shall be replaced.

• Installation shall comply with local electrical codes and coordinated with licensed electricians.

The Contractor shall provide documentation of electrical testing and compliance upon request

Hardware and Mechanisms

All hardware shall:

• Be fully operational and smooth-functioning.

• Include replacement of worn locks, hinges, slides, glides, leveling feet, and connectors.

• Be OEM-compatible or equal in performance and durability.

Drawer slides shall:

• Operate smoothly without binding.

• Support full design load capacity.

Locks shall:

• Include new cores where required.

• Be master-keyable if specified in the Task Order.

Finish Standards

All finishes shall:

• Be uniform in color and sheen across components.

• Match approved finish samples within acceptable commercial tolerance.

• Be resistant to scratching, staining, and fading.

• Be free of visible touch-up inconsistencies.

Field-applied finishes shall use:

• Low-VOC materials suitable for occupied environments.

• Application methods that prevent overspray or surface contamination.

7.4 Safety and Ergonomics

The Contractor shall ensure all products:

• Comply with applicable safety codes and regulations

• Use safety-operating mechanisms (hinges, slides, locks, etc.)

• Provide intuitive ergonomic adjustments for a range of user sizes and tasks

The Contractor shall provide documentation of adjustment ranges and key ergonomic features with furniture proposals.

7.5 Environmental Performance & Sustainability

At minimum, remanufactured products shall:

• Hold current Indoor Air Quality (IAQ) certification (GREENGUARD™ or equivalent).

• Hold current BIFMA LEVEL™ 2 or higher certification or equivalent multi-attribute certification with ANSI/BIFMA e3 Sustainability Standards. Equivalent third-party certifications from other industry-accepted, multi-attribute assessment programs such as MBDC Cradle to Cradle™ (C2C) may be substituted.

Preferences:

• Products with at least 20% recycled content (higher percentages may be required for specific lines).

• Wood products carrying FSC, SFI, or equivalent certifications.

• Products designed for recovery/recycling of at least 40% of primary materials.

The Contractor shall provide copies of applicable environmental certifications to the local IRS POC within fifteen (15) business days of furniture installation.

8 KEY PERSONNEL

8.1 Contractor Lead Project Manager (CLPM)

The Contractor shall provide a CLPM with:

• Minimum five (5) years relevant industry experience

• Experience leading at least one federal furniture acquisition project

Responsibilities:

• Serve as primary contract lead

• Maintain project documentation

• Coordinate resources and schedules across projects

• Communicate at least monthly with the COR and local POCs

• Track costs, credits, and compliance with FMR and IRS policy

• Notify COR and POCs within 24 hours of schedule or product availability issues

• Propose alternative plans or product sources within five (5) business days of issue identification

• Ensure no work is initiated without an authorized TO/DO

8.2 Project Managers

For each TO/DO, the Contractor shall assign a Project Manager (PM) with:

• Minimum two (2) years relevant experience (construction, logistics, or commercial furniture).

Responsibilities include:

• Coordinating with trades, building management, and security

• Maintaining schedules, workflow, and quality

• Ensuring compliance with IRS and lessor requirements

• Serving as primary day-to-day contact for local IRS staff

8.3 Space Planners and Designers

Space planners/designers shall:

• Have a minimum of three (3) years industry experience

• Be proficient in AutoCAD for commercial furniture layouts

They shall ensure that:

• Measurements and drawings accurately reflect site and furniture conditions

• Layouts provide safe, accessible, and stable configurations

During installation, design issues shall be resolved within 48 hours of discovery at no additional cost to the Government.

8.4 Installers

The Contractor shall provide qualified installation teams for de-installation, removal, and installation. At each site, at least one lead installer shall be experienced in:

• Reading floor plans

• Preparing furniture assessments

• Working in federal space

The Contractor is responsible for performance and compliance of all employees and subcontractors.

9 COMMUNICATIONS, SCHEDULING, AND REPORTING

9.1 Communications Plan & Status Reviews

Within five (5) business days of award, the COR will schedule a kickoff meeting. The Contractor shall provide:

• A communications plan

• Contact list for key personnel, including CLPM and contract signatory

The communications plan shall address:

• Roles and responsibilities

• Work authorization and tracking procedures

• Documentation formats and media

• Frequency and structure of status reviews (monthly for first quarter, then at least quarterly)

The CLPM shall:

• Confirm receipt of all service requests (Furniture Evaluations, TO/DOs, warranty requests)

• Review progress on all active projects

• Propose options for schedule or reuse efficiencies

For each TO/DO:

• The Contractor shall review the order and assign a PM.

• The PM shall contact the local IRS POC within five (5) days of TO/DO receipt to confirm scope and schedule a project meeting.

• A project-level communications plan and preliminary schedule shall be provided at the meeting or within ten (10) days of TO/DO issuance.

Communications between Government representatives and the Contractor do not authorize changes in contract scope, price, or schedule. Only the Contracting Officer may authorize such changes.

9.2 Scheduling and Master Schedule

• Propose and maintain project schedules that meet critical milestones and local conditions.

• Update schedules to reflect field conditions and communicate changes per the approved communications plan.

The Contractor shall create and maintain a master schedule containing major milestones for all active assessments and projects.

• During multi-project activity, update the master schedule weekly.

• Identify interdependencies and resource conflicts.

• By the third quarter of the first contract year, deliver the master schedule in a digital format suitable for IRS intranet posting.

9.3 Compliance and Documentation

The Contractor shall maintain all documentation required to ensure:

• 100% compliance with IRS TO/DOs

• Compliance with FMR Part 102-39 (Exchange/Sale)

• Accurate tracking of exchange credits and environmental savings

Quarterly, the CLPM shall provide the COR with documentation including, but not limited to:

• Furniture Evaluation Requests and Responses (with credit and cost estimates)

• Master credit ledger (source, dates, applications, supporting invoices)

• Acquisition costs and environmental savings/trade-offs for remanufactured purchases

• Master project schedule with status of all ongoing projects

• Project-level communications plans, contacts, approved schedules, and warranty terms

• Project and product environmental savings, costs, and certifications for exchanged, reused, recycled, and replacement furniture (including landfill avoidance, carbon/water/energy savings, and LEVEL™ or forest certifications, as applicable)

Reports shall be in MS Office 2010 applications, Excel 2010, AutoCAD 2017, or Adobe PDF formats as appropriate.

10 FURNITURE EVALUATION & DISPOSITION (TO/DO LEVEL)

10.1 Furniture Evaluation (Reuse, Exchange, Recycle, Disposition)

When office space is identified for realignment, reduction, or closure, the local IRS PM will request a furniture evaluation.

The Contractor shall:

• Schedule the evaluation within ten (10) business days of request.

• Provide qualified personnel to:

o Validate furniture condition, type, and quantities by floor or phase o Review site conditions (docks, elevators, paths, protection, access, security, and parking) o Coordinate with local service providers as needed

Within fifteen (15) business days after the evaluation, the Contractor shall provide:

• Proposed schedule to clear designated spaces

• Cost estimate for reuse, exchange, recycling, and/or disposition

• Condition categories (Excellent, Good, Fair, Poor) per workstation

• Recommended disposition category for each furniture group:

o Local Reuse/Reinstall (within 150 miles; includes de-install, transport, reinstall) o Exchange (qualified for remanufacturing; includes credit allowance by furniture type/quantity) o Recyclable Material (removal and delivery to recycling facility) o Un-usable/Waste (removal and delivery to waste facility)

Additional time for large or complex projects may be approved by the PM or COR.

10.2 Exchange Submission and Credit Banking

When furniture qualifies for exchange:

1. The Contractor shall:

o Provide detailed inventory lists o Provide condition documentation o Provide estimated credit values

2. The Contractor shall submit items under the Exchange IDIQ in accordance with FMR 102-39.

3. Items not accepted for exchange must be declared excess by the PO.

Exchange credits:

• May be banked for future projects

• Must be traceable to original source project

• Shall be documented in the Master Credit Ledger

• Shall not expire unless specified in contract terms

11 DELIVERY, INSTALLATION, AND FIELD SERVICES

11.1 Delivery and Local Reuse

The Contractor shall:

• Provide all packing, transportation, labor, and equipment to deliver and install remanufactured furniture per approved schedules.

• Install all products in “like-new” condition.

• De-install and relocate furniture to other local IRS spaces or IRS storage facilities up to 150 miles away, when specified.

• Price labor and services consistent with industry-standard rates.

• Provide an option for environmentally sustainable packing materials or methods.

11.2 Minor Repairs and Cleaning

• Schedule on site repairs for punch list/deficiencies within two (2) days.

• Provide qualified labor and equipment within five (5) days to repair or replace defective parts (glides, trim, locks, hardware, etc.).

• Thoroughly clean and touch up reinstalled products to achieve like-new condition.

• Use low-VOC processes and materials suitable for occupied space, consistent with EPA standards and green cleaning practices.

Cleaning and touch-up include:

• Vacuuming/wiping all surfaces, interiors, edges, and channels.

• Removing scuffs and discoloration; repairing and repainting scratches or abrasions.

• Spot-cleaning panel and upholstery fabrics on both faces, including tack boards and overhead doors.

11.3 Refinishing Case Goods and Conference Furniture

The Contractor shall maintain resources, personnel, and processes to refinish, repair, and restore executive wood case goods and conference furniture when required by TO/DOs.

11.4 Site Survey and Building Protection

• Assess the installation path and protection requirements with IRS/lessor representatives.

• Provide and maintain floor, wall, and surface protection (padding, Masonite, etc.) for the duration of the work.

11.5 Transportation and Installation

• Coordinate deliveries and installation through local IRS PMs.

• Provide regular status updates and immediately notify the PM and CLPM of issues impacting completion within 24 hours of discovery.

• Offload, cart, unpack, protect, install, inspect, adjust, and touch up all furniture.

• Coordinate with other trades (electrical/data) as necessary.

• Remove all packing and debris and leave the site broom-clean.

Punch list and acceptance:

• Coordinate a punch-list survey with the IRS POC within two (2) business days of installation completion.

• Correct all deficiencies within five (5) business days for final acceptance, unless otherwise approved.

• Provide 1–2 days for post-occupancy adjustments if required by the IRS POC.

11.6 Security Access, Identification, and Escort

At least fifteen (15) business days before accessing any IRS facility, the Contractor shall email a list of:

• Personnel names

• Vehicle license plates

The Contractor shall:

• Ensure personnel present valid government-issued photo ID to receive badging.

• Coordinate with local PM/POC for access cards, parking permits, and escort requirements.

• Obtain written approval for overtime or non-business hours work.

• Ensure all employees wear government-issued badges while in IRS space.

• Comply with prohibitions on firearms, alcohol, and drugs on Government property.

• Refrain from using cameras unless a site-specific camera pass is issued.

All persons, vehicles, and property entering IRS facilities are subject to search.

11.6.1 Government Right to Deny Access

The COR or Project Manager may remove from the site any Contractor or subcontractor employee deemed incompetent, careless, insubordinate, or otherwise objectionable, or whose continued presence is contrary to the public interest.

Removal of Contractor personnel from a site for security or performance reasons shall not constitute a constructive change and shall not entitle the Contractor to additional compensation.

The Government may close the job site and order Contractor personnel off the premises in an emergency.

All access cards and badges remain Government property and shall be surrendered upon request.

11.6.2 Dock Access and Parking

The Contractor shall coordinate the use of loading areas, docks, entrances, and elevators with the Government point of contact (GPOC) or building lessor and obtain any required local municipal permits for street parking and staging.

11.7 Local Recycling and Disposition

The Contractor shall coordinate with the IRS POC and property staff to:

• Identify available recycling and waste management options and related fees.

• Provide recycling and disposition plans—including estimated quantities and fees—at least ten (10) business days before removal.

• Allow IRS POC/property personnel five (5) business days to approve or request changes.

• Provide receipts for all recycled or disposed products within three (3) business days after removal is complete.

11.8 Building Protection and Damage

• Maintain clean, secure protective materials throughout the project.

• Remove all trash and protective materials at completion.

• Conduct a walkthrough with the IRS POC to confirm no damage has occurred.

• Repair any damage caused by Contractor activity at no cost to the Government.

12 INSURANCE, INSPECTION, AND GOVERNMENT-FURNISHED PROPERTY

12.1 Insurance

Current certificates of insurance shall be submitted to the local IRS POC prior to any installation or de-installation services.

Certificates of insurance shall be provided prior to commencement of on-site services and shall remain current throughout performance. Updated certificates shall be provided upon renewal.

Installation, delivery, space planning, and project management services shall be itemized separately in all pricing documentation and invoices. These service costs are not subject to reduction based on furniture credit allowances (FMR Part 102-39).

12.2 Inspections

Inspection shall be at the place of performance and/or delivery locations, as applicable. The Contractor shall:

• Perform thorough inspection of existing and installed furniture;

• Coordinate with the IRS POC to confirm that the best available product is selected and properly re-installed.

12.3 Government-Furnished Property

The Government will not furnish facilities, equipment, supplies, or materials for contract performance.

All source furniture provided by the Government for exchange, reuse, or disposition will be documented by the Government per project and in accordance with applicable IRM provisions, including IRM 1.14.4.

13 QUALITY ASSURANCE

The Government will use a Quality Assurance Surveillance Plan (QASP) to monitor contractor performance and identify nonconforming services. The Government may take appropriate action under:

• Inspection of Services clauses, and

• Termination for Default clauses, if necessary.

Final performance evaluations will be prepared in accordance with FAR Subpart 42.15 and recorded in the Contractor Performance Assessment Reporting System (CPARS).

The Contractor will:

• Receive a copy of each evaluation and have thirty (30) days to review and provide comments or rebuttal.

• Have any disagreements elevated to the Reviewing Official (one level above the Contracting Officer) whose decision is final.

Evaluations and contractor comments will be retained in the contract file and may be used in future source selections.

14 ELECTRONIC ACCESS TO CONTRACTOR PERFORMANCE EVALUATIONS

Contractors with internet capability may access evaluations via CPARS at the secure website identified in Section I.

• Designate a primary individual authorized to access, review, and comment on evaluations.

• Designate an alternate contact responsible for timely processing of evaluations if the primary is unavailable.

15 DEFINITIONS

For purposes of this PWS and all Task Orders/Delivery Orders (TO/DOs), the following definitions apply:

A. Reuse (Reused Furniture)

Reuse means the continued use of Government-owned furniture in its current form or with only minor servicing to meet IRS requirements, without replacement by newly acquired products. Reuse may include de-installation, relocation, reconfiguration using existing components, cleaning, and minor repairs (e.g., tightening, adjustment, replacement of missing fasteners, glides, pulls, or minor hardware) that do not materially change the product’s original design or intended performance.

Reuse does not include comprehensive restoration, replacement of major components, full refinishing, re-upholstered or remanufactured upholstery of panel systems, re-lamination of worksurfaces, powder coating of frames, or replacement of electrical raceways/harnesses beyond incidental repair.

B. Remanufactured Systems Furniture

Remanufactured systems furniture means previously used panel-based or modular workstation systems that are restored through a comprehensive rebuild process to achieve like-new condition, including substantial component replacement and refinishing, and may include upgrades necessary to meet project requirements and applicable standards.

Remanufactured systems furniture may include, as applicable:

• Replacement of panel fabric and tackable surfaces

• Replacement or repair of connectors, brackets, raceways, and internal components

• Refinishing/powder coating of metal frames and trim components

• Re-lamination or replacement of worksurfaces and edge banding

• Replacement of worn hardware (locks, glides, hinges, slides, leveling feet)

• Inspection, testing, and replacement of electrical components and harnesses (when applicable)

Remanufactured systems furniture shall:

• Meet or exceed the functional performance of the original configuration,

• Be compatible/interchangeable within the specified product line, and

• Meet the “like-new” acceptance standard in Paragraph D.

C. Remanufactured Office Furniture (Case Goods, Storage, Conference, Seating as Ordered)

Remanufactured office furniture means previously used office furniture (e.g., private office components, case goods, filing/storage, conference tables, credenzas, bookcases, and seating when included in the TO/DO) that is restored through a comprehensive rebuild and refinishing process to achieve like-new condition and full intended functionality.

Remanufactured office furniture may include, as applicable:

• Structural repair and restoration to original load-bearing capacity

• Full refinishing of exposed surfaces (including low-VOC finishes suitable for occupied spaces)

• Replacement of damaged or worn components (hardware, pulls, hinges, slides, locks, glides)

• Re-lamination or replacement of damaged worksurfaces where required

• Upholstery replacement or re-covering (if included in the TO/DO) using commercial-grade textiles meeting specified durability and IAQ requirements

Remanufactured office furniture shall meet the “like-new” acceptance standard in Paragraph D.

D. Like-New Condition (Acceptance Standard)

Like-new means the furniture is delivered and installed in a condition that is visually uniform and fully operational, with no material defects that would be unacceptable in new commercial office furniture, including but not limited to: structural instability, significant dents, rust/corrosion, delamination, cracked laminate, misaligned panels/frames, torn/sagging fabric, binding drawers, non-functioning locks, missing parts, or unsafe/non-functioning electrical components.

E. Reconfiguration

Reconfiguration means modifying the layout or configuration of reuse furniture and/or remanufactured systems furniture to meet project requirements by rearranging panels, frames, worksurfaces, storage, and accessories. Reconfiguration may include adding/removing components provided the resulting installation meets applicable codes, IRS standards, and manufacturer (or equivalent) design/engineering intent.

F. Similar Products (For Exchange Credits)

Similar products mean functionally comparable furniture within the same general category (e.g., systems workstations for systems workstations; filing/storage for filing/storage; case goods for case goods), consistent with FMR 102-39 and Government direction in the applicable

TO/DO.

16 DELIVERABLES

Task Description Contract Format

(Electronic/ Hard copy)

Timeframe Report to

Contract Administration

Respond to government requests for contractual actions.

5.1.4 Electronic 5 business

days

IRS PM &

COR

Contract Administration

Contractor shall provide the furniture assessment and costs of the IRS Task Order/Delivery Order TO/DO.

5.1.5 Electronic 30 business

days

IRS PM,

local POC

& COR

Schedule a Site/ Furniture/Space Evaluation

Schedule an evaluation to determine assessment of furniture, site conditions, and coordinate with local providers/movers.

6.3 Electronic 5 business

days

IRS PM

or local

POC

Schedule Furniture Site Visit Evaluation

Schedule initial site visit for furniture evaluation.

6.3 Electronic 5 business

days

IRS PM

or local

POC

Proposed Space Plans

Provide proposed space plans within fifteen (15) business days after

6.4 Electronic 15 business

days

IRS PM

or local

POC

receiving DID information.

Review Meetings Conduct two (2) review meetings (in person when practical) with IRS stakeholders and end users.

6.4 Electronic 15 business

days

IRS PM

or local

POC

Revised Space Plans

Provide revised plans, incorporating IRS comments, within five (5) business days of the second review.

6.4 Electronic 5 business

days

IRS PM

or local

POC

Final Space Plans Provide two (2) paper copies and one (1) electronic copy of the final approved plans within five (5) business days of IRS approval.

6.4 Electronic and

Hard copy

5 business days

IRS PM

or local

POC

Space Planning/Design Resolution

Resolve space planning and/or design issues when installation is in progress.

6.4 Electronic 24 hours of

discovery

IRS PM

or local

POC

Product Line and/or Finish Options

Provide design consultation to develop two (2) product line and/or finish options to coordinate with furniture requirements and site finishes for any replacement installations.

6.5 Electronic. Hard

copy if requested by

IRS

5 business days

IRS PM

or local

POC

Product Samples Send actual samples of finishes along with relevant sourcing and environmental documentation.

6.5 Hard Copy 5 business

days

IRS PM

or local

POC

Production Schedule

Contractor will confirm project schedule and costs within 3 business days of CORS written approval of space plans and product finishes.

6.5 Electronic 3 business

days

IRS PM

or local

POC

Furniture Remanufacturing

Furniture must be remanufactured within 4 to 8 weeks after finish and product line options are confirmed.

6.5 Electronic 4-8 weeks IRS PM

or local

POC

BOM and Installation Plan

Contractor shall provide BOM listing and installation plan 15 days prior to scheduled installation.

6.6 Electronic 15 business

days

IRS PM

or local

POC

As Built Provide one electronic format copy of the final “as-built” plans and BOM with product costs (before application of exchange credits)

6.7 Electronic 15 business

days

IRS PM

or local

POC

Warranty Repairs Coordinate and schedule non-emergency warranty repairs for product installed within 30 days of notification.

6.8 Electronic 30 business

days

IRS PM

or local

POC

Environmental Certification

Contractor shall provide copies of environmental certifications within 15 business days of IRS furniture installation.

7.5 Electronic 15 business

days

IRS PM

or local

POC

Product Availability

If issue is identified, develop alternative plans or product sources.

8.1 Electronic 24 hours of

discovery

COR

Project Meetings Maintain communications on project schedule and any variances from it and review possible options for coordinating projects nationwide.

9.2 Electronic weekly IRS PM

or local

POC

Master Schedule The schedule shall be updated weekly during periods of multi-project activity

9.2 Electronic Weekly IRS PM &

COR

Quarterly Reviews Coordinate and schedule quarterly reviews to document costs, credits, and environmental savings.

9.3 Electronic Quarterly COR

Furniture Evaluation

Provide a furniture evaluation, proposed schedule and cost estimate for furniture disposition and clearing of all designated spaces.

10.1 Electronic 15 business

days

IRS PM

or local

POC

Schedule Minor Repairs

Schedule on site repairs for punch list/deficiencies.

11.2 Electronic 2 business

days

IRS PM

or local

POC

Minor Repairs Provide correction on identified punch list/deficiencies.

11.2 Electronic 5 business

days

IRS PM

or local

POC

Access Contractor must provide current identification for personnel and vehicles entering IRS space.

11.6 Electronic 15 business

days

IRS PM

or local

POC

Disposition The contractor shall update IRS disposition plans with estimated quantities (weight or volume) and fees for disposal prior to removal.

11.7 Electronic 10 business

days

IRS POC

or local

IRS

Property personnel

Local Recycling Contractor shall provide receipts for all recycled products to IRS POC after removal is complete.

11.7 Electronic. Hard

copy if requested by

IRS

3 business days

IRS POC

or local

IRS

Property personnel