DRAFT NCCS RFP_9-16-2026.docx

Draft Request for Proposal for 70RTAC26R00000007 DHS-Wide Network, Cloud and Cyber Services

FEDERAL ACQUISITION REGULATION (FAR) Subpart 12.202

COMBINED SYNOPSIS/SOLICITATION NOTICE

In accordance with Revolutionary FAR Overhaul (RFO) Federal Acquisition Regulation (FAR) subpart 12.202, FAR Class Deviation 25-21 Rev. 2 for FAR Part 12[footnoteRef:1], Combined Synopsis/Solicitation Procedures, shall be utilized in support of the subject solicitation. As such the following synopsis information as required by RFO FAR subpart 5.201(c) FAR Class Deviation 25-17 for FAR Part 5[footnoteRef:2] is hereby provided to include details required by aforementioned RFO FAR subpart 12.202. [1: FAR Class Deviation 25-21, Rev. 2 for FAR Part 12 was issued as part of the Revolutionary FAR Overhaul (RFO), which was implemented in response to Executive Order 14275, Restoring Common Sense to Federal Procurement, signed April 15, 2025. Any subsequent citations to FAR Part 12 in this document will be cited as “RFO FAR” for brevity, and are referring specifically to FAR Class Deviation 25-21, Rev. 2 for FAR Part 12.

] [2: FAR Class Deviation 25-17 for FAR Part 5 was issued as part of the Revolutionary FAR Overhaul (RFO), which was implemented in response to Executive Order 14275, Restoring Common Sense to Federal Procurement, signed April 15, 2025. Any subsequent citations to FAR Part 5 in this document will be cited as “RFO FAR” for brevity, and are referring specifically to FAR Class Deviation 25-17 for FAR Part 5.]

(1) Points of Contact:

Tisha Blue-Warren, Contracting Officer, Tisha.Blue-Warren@hq.dhs.gov Nicole Belanger, Contract Specialist, Nicole.Belanger@hq.dhs.gov Michael Lipperini, Contract Specialist, Michael.Lipperini@hq.dhs.gov

(2) Competition:

The solicitation is being issued as a full and open competition.

(3) Codes for Services or Supplies:

The North American Industry Classification System (NAICS) Code assigned to this requirement is 541519 Other Computer Related Services.

The Product and Service Code (PSC) is DF01- IT and Telecom, IT Management Support Services.

(4) Description:

This is a combined synopsis/solicitation for commercial services prepared in accordance with FAR Part 12. This announcement constitutes the only solicitation. Proposals are being requested and a separate written solicitation will not be issued.

Solicitation number 70RTAC26R00000007 is issued as a Request for Proposal (RFP) for Network, Cloud, and Cybersecurity Services (NCCS) 2.0. The Government intends to establish a Single Award Department Wide, Indefinite Delivery Indefinite Quantity (IDIQ) contracting vehicle as a result of this solicitation.

All responsible sources may submit a proposal as appropriate which will be considered by the agency.

The Department of Homeland Security (DHS) Office of the Chief Information Officer (OCIO) DHS Network Operations Security Center (NOSC) Network, Cloud, and Cyber Services (NCCS) 2.0 Indefinite-Delivery/ Indefinite-Quantity (IDIQ) Contract

September 16, 2026

I. INSTRUCTIONS FOR SUBMISSION OF PROPOSAL

This acquisition is for the Department of Homeland Security (DHS) to establish a department-wide, single-award indefinite-delivery indefinite-quantity (IDIQ) contract to procure Network, Cloud and Cyber Services (NCCS) for the Office of the Chief Information Officer (OCIO).

1.0 Compliance with the RFP Requirements

The offeror shall examine and follow all RFP instructions. The Government reserves the right to reject and not to evaluate any proposal that fails to comply with the instructions contained herein. This RFP does not commit the Government to pay any costs for the preparation and submission of a proposal in response to this RFP. The Contracting Officer (CO) is the only individual who can legally commit the Government to the expenditure of public funds in connection with this procurement.

2.0 Proposal Submission

Proposal submission consists of Phase 1 and Phase 2, using a down-select process. Phase 1 consists of a Pass/Fail selection process. Phase 2 consists of a Trade-Off process. All prospective offerors must participate in the Phase 1 submission to be considered for evaluation and to be invited to the Phase 2 evaluation. Only those offerors that are determined to pass the Phase 1 evaluation factor will be qualified for further competition and will be invited to Phase 2 participation. The Offeror shall submit signed and dated proposal volumes via email to Nicole.Belanger@hq.dhs.gov and Michael.Lipperini@hq.dhs.gov by the due date identified below. The email subject line shall contain RFP No. 70RTAC26R00000007. The proposal shall be submitted by the following submission due date(s) and time(s):

Phase 1: TBD

Phase 2: TBD

The Government reserves the right to reject any proposal that is not received by DHS within the due date/time, and/or any proposal that is not submitted in its entirety, or if the proposal is submitted in a method other than by the proposal submission instructions provided.

Alternate proposals shall not be submitted and will not be considered.

3.0 Question Submission

Questions concerning this RFP shall be made via e-mail using the Microsoft Excel Format below, to Nicole.Belanger@hq.dhs.gov and Michael.Lipperini@hq.dhs.gov. The due date for submission of questions is TBD.

Responses to questions received will be provided to all prospective offerors via an RFP amendment to be posted to SAM.gov on or about TBD. Statements expressing opinions, sentiments, or conjectures are not considered valid inquiries or comments for this purpose and will not receive a response from DHS. Inquiries requesting a Government’s response that would compromise a fair competition will not be answered. Further, offerors are reminded that DHS will not address hypothetical questions aimed toward receiving a potential “evaluation decision” from DHS. In order to receive responses to questions, offerors shall submit their questions in a Microsoft Excel file following the format below.

The table below shall be included in the email or as a separate attachment.

4.0 Proposal Format and Contents

The proposal will consist of three volumes. The written submission will consist of the technical volumes (Volume 1 and Volume 2) and the price volume (Volume 3), which are prepared as separate documents. The Technical proposal shall not contain any pricing information. The proposal shall be done as a phased submission, as it will be evaluated using a phased approach.

Below is the proposal format:

(No more than 1 page per reference)

4.1 Submission of Volumes

For written submissions, the document in print format shall be configured with a paper size of 8 ½ by 11 inches in the printed view. The font shall be Times New Roman, and the font size shall be 12 points. No reduction in size is permitted except for charts or graphs. In those instances where reduction is allowable, Offerors shall ensure the print is no less than 10 points for graphs and tables. Each page shall have margins of at least one inch on each page.

4.1.1 Phase 1, Volume 1

4.1.1.1 Cover Sheet

A cover sheet shall accompany the proposal to set forth any information that the Offeror wishes to bring to the attention of the Government. At a minimum, the cover sheet shall include the following information:

(1) RFP 70RTAC26R00000007 – Volume [identify the volume number]

(2) Date of Submission

(3) Offeror's Name

(4) Offeror's Employer Identification Number (EIN)

(5) Taxpayer Identification Number (TIN)

(6) Offeror's primary and alternate points-of-contact (name, title, phone number, and email address)

(7) Prompt Payment Terms

(8) Expiration date of the proposal (at minimum 150 days from the quotation submission date)

(9) Corporate signature

If subcontractors are proposed, each subcontractor shall provide the information for items (3) through (8) identified above. The Offeror shall clearly identify the subcontractor lead. The Offeror shall provide subcontractors with its Phase 1 submission, if applicable.

4.1.1.2 SF 1449

Blocks 30a, 30b and 30c must be completed with the Offeror’s corporate signatory authority’s signature.

4.1.1.3 SF 30

Blocks 15a, 15b, and 15c in the SF 30 (if any amendment(s) to the RFP are issued) must be completed with the Offeror’s corporate signatory authority’s signature.

4.1.1.4 Factor 1: Facility Clearance

The offeror, as the Prime Contractor or all Teaming Partners proposed in a Joint Venture (JV) or Mentor Protégé response, to include all sub-contractors, are required to demonstrate its current active Facility Clearance at the Top-Secret level. Offerors shall provide official company name(s) and Commercial and Government Entity (CAGE) code(s) for the Prime Contractor or all Teaming Partners to include, for example Joint Ventures or Mentor Protégé. Company name(s) and CAGE codes(s) must be complete and accurate. Offerors do not need to provide a report or screenshot from National Industrial Security System (NISS). DHS will verify whether an offeror has an active Top Secret Facility Clearance by utilizing the Facility Verification Notification from the Defense Counterintelligence and Security Agency’s (DCSA) NISS.

4.1.2 Phase 2, Volume 2

4.1.2.1 Cover Sheet

The offeror’s cover sheet submission shall be in accordance with Section 4.1.1.1.

4.1.2.2 SF 30

The offeror’s SF 30 submission shall be in accordance with Section 4.1.1.3.

5.1.2.3. Factor 2: Demonstrated Prior Experience and Reference Checks

The Offeror shall describe demonstrated prior experience in accordance with the tasks in the statement of work (SOW) from three (3) contracts/task orders performed within the last five (5) years implementing relevant work. Relevant means contracts/task orders for projects of a comparable size, scope, and complexity to the requirement described in the SOW. The Government requires offerors to demonstrate relevant prior experience providing network and systems management, cloud management, and cybersecurity services including geographically dispersed operations and surge support. Experience must reflect the ability to execute and manage these functions in an environment of similar size, scope, and complexity as NCCS 2.0.

If the offeror has a subcontractor, or teaming partner, the offeror may include at least one instance of demonstrated prior experience from the Prime Contractor’s Subcontractor or teaming partner.

If demonstrated prior experience of Subcontractor or teaming partner is submitted, the Offeror must clearly identify the owner of the demonstrated prior experience.

For each example of prior experience provided, the Offeror shall, at a minimum, document:

· Name of project, duration, and dollar value.

· Government Agency or Company for whom work was performed and a name, title, e-mail and phone number for a representative of that client agency or company that can attest to the work performed.

· Brief description of the size, scope and complexity of the project (sufficient to establish relevance of experience to the DHS requirement), and role of Prime, subcontractor, and/or teaming partner which clearly identifies the level and type of services performed under the contract.

The Offeror is permitted to submit on-going projects as demonstrated prior experience if 12 months of performance, at a minimum, under the on-going contract has been completed and if the Offeror clearly describes the stage that the project is at/what has been completed under performance to date.

The Government may contact the identified representative of the Government agency or company as part of the reference checks to confirm the level and quality of this demonstrated prior experience.

4.1.2.4 Factor 3: Staffing and Management Approach

The Offeror shall describe their comprehensive, sound and reasonable approach to staffing and managing the requirements as described in the SOW. Offerors shall describe their approach to staffing the NCCS effort, recruiting and retaining staff, development of staff technical capabilities, managing relationships with partners and subcontractors, and interfacing with Government points of contact. Offerors shall submit resumes for key personnel in accordance with the SOW and describe their qualifications and certifications.

5.1.3. Phase 2, Volume 3 – Price Proposal

4.1.3.2 Cover Sheet

The offeror’s cover sheet submission shall be in accordance with Section 4.1.1.1.

5.1.3.3. Factor 4: Price

This solicitation utilizes a Rates-Only Pricing approach. The Offerors shall submit their Price proposal by completing RFP Attachment 2, Pricing Template in accordance with the instructions tab. The Pricing Schedule lists all labor categories required at the IDIQ level. The Offeror shall enter its fully burdened labor rates for each listed labor category for the base period of performance and each option period. Offerors will be evaluated on the labor rates entered for reasonableness.

Sample Scenario The Government will apply the hourly labor rates from Attachment 2 to a sample scenario to arrive at a total evaluated price to use in the best-value tradeoff analysis. The Government will not disclose this sample scenario to vendors. The total evaluated price will be used when the best value decision is made. The labor hours in the sample scenario will be based on historical NOSC/SOC usage so that it represents a typical task order for DHS Headquarters and Components. The scenario will not result in an actual task order but will be used solely for the evaluation purpose. Incompletion of the pricing table will result in the Government’s rejection of the price proposal.

Failure to use the Excel template (Attachment 2) as provided, adding columns or manipulating the Excel sheet formulas other than to provide information in the areas specifically designated for response will be viewed as non-compliant and the Offeror will be removed from further consideration.

Draft Request for Proposal for 70RTAC26R00000007 DHS-Wide Network, Cloud and Cyber Services

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II. EVALUATION

RFO FAR 52.212-2 Evaluation – Commercial Items (Nov 2026)

(a) The Government will award a contract resulting from this RFP to the responsible offeror whose offer conforming to the RFP will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Phase 1 (Mandatory Down-Select):

Factor 1: Facility Clearance (Pass/Fail)

Phase 2:

Factor 2: Demonstrated Prior Experience and Reference Checks Factor 3: Staffing and Management Approach Factor 4: Price

Order of Importance:

Phase 1 Evaluation Factor 1 is PASS/FAIL.

Phase 2, Evaluation Factor 2 is more important than Factor 3. The ultimate best value determination will be made during Phase 2, considering Factors 2, 3 and 4. When combined, the non-price Factors of 2 and 3 are significantly more important than Factor 4 - Price. As the evaluation of the non-price factors approaches equality, price will assume greater importance.

The evaluation of Factors 2 and 3 will be done with a rating scale of "high confidence," "some confidence," and "low confidence," representing the Government’s confidence that the Offeror understands the requirement and will be successful in performing the work.

(b) Options (if applicable). The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. The evaluation of options does not obligate the Government to exercise the option(s).

(c) Notice of award. A written notice of award or acceptance of an offer furnished to the successful Offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

Basis for Award

An award will be made on an evaluation of the price and non-price factors, with a trade-off analysis used to accomplish that evaluation and resulting best value determination. Best value, as defined by RFO FAR 2.101, means the expected outcome of an acquisition that, in the Government’s estimation, provides the greatest overall benefit in response to the requirement. Phase 1 will be evaluated on a PASS/FAIL basis and after the Government has completed Phase I evaluations, all Offerors will be notified in writing by the CO of the Government’s mandatory decision for Offerors to proceed or not to proceed with Phase II submissions. Phase 2 will evaluate non-price and price factors. The Government reserves the right to make an award to other than the lowest priced offeror if the superior technical solution, or the solution indicating a reduced performance risk, warrants paying a price premium. The Government may also award to other than the highest technically rated proposal, if the Government determines that a price premium is not warranted.

The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror’s initial offer should contain the offeror’s best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if determined to be warranted by the Contracting Officer.

1.0 Evaluation Method

The vendor selection process will follow two phases as described below:

1.1 Mandatory Down-Select Process – Phase 1

After the Government has completed Phase 1 evaluations, all offerors will be notified in writing by the CO of the Government’s mandatory decision for offerors to proceed or not to proceed with Phase 2 proposal submissions. Offerors who receive a PASS evaluation rating for Factor 1 will be invited to proceed to Phase 2 of the proposal submission process. Offerors who receive a FAIL evaluation rating for Factor 1 will be notified that they are ineligible for award and the offeror will be removed from further consideration.

1.2 Trade-off Process – Phase 2

The Government will conduct the evaluation of proposals by utilizing non-price factors (Factor 2 Demonstrated Prior Experience and Reference Checks, Factor 3 Staffing and Management Approach), and the price factor (Factor 4 Price).

2.0 Evaluation Factors

2.1. Factor 1 ‐ Facility Clearance

Through its evaluation of Factor 1, the Government will determine whether the offeror, as the Prime Contractor or all Teaming Partners proposed in a JV or Mentor Protégé response, has an active Facility Clearance at the Top-Secret level by utilizing the Facility Verification Notification from the DCSA NISS. Offerors who possess the required Top Secret Facility Clearance will receive a rating of PASS. Offerors who do not possess a Top-Secret Facility Clearance will receive a rating of FAIL. The NISS report will be used for verification of an offeror’s Top Secret Facility Clearance. Offerors who fail to demonstrate possession of the Top-Secret Facility Clearance in the Phase 1 submission will be found to be noncompliant with the RFP instructions, will not be evaluated further, and will be ineligible for award. Factor 1 will be evaluated only in Phase 1 mandatory down select and will not be further considered in the best value tradeoff decision.

2.2 Factor 2 – Demonstrated Prior Experience and Reference Checks

The Government will evaluate the Offeror’s demonstrated prior experience and reference checks to determine its confidence that the Offeror will successfully perform the work.

2.3 Factor 3 – Staffing and Management Approach

The Government will evaluate the Offeror’s staffing and management approach to determine its confidence that the Offeror will successfully perform the work.

2.4 Factor 4: Price

The price proposal will be evaluated to determine if it is fair and reasonable. All proposed prices will be evaluated by reviewing the offeror’s completed Attachment 2 Pricing Template based on a Rates Only evaluation. The Government will apply the hourly labor rates from Attachment 2 to a sample scenario to arrive at a total evaluated price to use in the best-value tradeoff analysis. The Government will not disclose this sample scenario to vendors. The total evaluated price will be used when the best value decision is made. The labor hours in the sample scenario will be based on historical NOSC/SOC usage so that it represents a typical task order for DHS Headquarters and Components.

The scenario will not result in an actual task order but will be used solely for the evaluation purpose. Incompletion of the pricing table will result in the Government’s rejection of the price proposal.

Except when it is determined in accordance with RFO FAR 17.206(b) not to be in the Government’s best interests, the Government will evaluate price proposals for any option periods contained in the RFP. This includes options under FAR clause 52.217-8, Option to Extend Services, which applies to this RFP.

In accordance with FAR 52.217-8, the option to extend services for an additional six months using FAR Clause 52.217-8 will be incorporated within the award resulting from this RFP. For the evaluation purpose, the Government will use the last option period pricing on Attachment 2 to evaluate the potential six additional months. The Government will determine whether the price including the option available under FAR 52.217-8 is fair and reasonable. The Government may choose to exercise the Option to Extend Services at the end of any performance period (base or option periods). Prices for the base and option periods, including the 6-month option available under FAR 52.217-8, will be evaluated to ensure that they are fair and reasonable for performance of the requirements established in the RFP and as proposed in the technical submission. The price for the effort associated with FAR 52.217-8 will not be included in the total awarded value at contract award. If, at the end of the contract’s period of performance (the end of the base period or any option period) and within the time period established in the clause, the Government chooses to exercise this option, the pricing will be pursuant to the rates specified in the contract for the preceding performance period.

III. IDIQ TERMS AND CONDITIONS

Only the Contracting Officer (CO) for the IDIQ is authorized to change the terms and conditions at the IDIQ level by issuing a modification bilaterally signed by the CO and the Contractor, which is also referred to as the IDIQ Holder.

1.0 Type of Orders

The IDIQ contract will allow for Firm Fixed Price (FFP), Time and Materials (T&M), Labor Hour (LH), and hybrid type orders. The type of order will be identified at the order level.

2.0 Flow Down of Clauses

All clauses on the Contractor’s IDIQ contract will flow down to each order.

5.0 No Obligation of Funds

No funding obligation will be made on the IDIQ contract, since each individual order placed against this IDIQ contract will obligate funds.

This IDIQ contract does not obligate any additional funds.

6.0 Guarantee and Maximum Contract Limitation

The minimum guaranteed order amount under this IDIQ is $10,000.

Task Orders may order vastly differing quantities, under a wide variety of services in accordance with the Statement of Work, in terms of Tasks (see Section 3) and Attachment 3, Labor Category Descriptions, but in no event will the cumulative dollar ceiling value of all Task Orders issued exceed $625,996,046.00 for all years. The cumulative dollar ceiling value is currently an estimate and subject to change prior to final solicitation release.

The Government has no obligation to issue Orders to the Contractor beyond the amount specified in this section.

7.0 IDIQ Ordering Procedures

7.1 IDIQ orders and administration thereof will be performed by duly appointed COs assigned by DHS Headquarters and Components within their warrant authority. The order-level CO shall award and administer orders in accordance with the DHS internal ordering procedures that will be established immediately after the IDIQ award, and the procedures outlined in FAR 16.505(a) FAR Class Deviation 26-04, Rev. 1 for FAR Part 16[footnoteRef:3] Ordering from Single-award IDIQ contract. Task orders are subject to the terms and conditions of the IDIQ contract. [3: FAR Class Deviation 26-04, Rev. 1 for FAR Part 16 was issued as part of the Revolutionary FAR Overhaul (RFO), which was implemented in response to Executive Order 14275, Restoring Common Sense to Federal Procurement, signed April 15, 2025. Any subsequent citations to FAR Part 16 in this document will be cited as “RFO FAR” for brevity, and are referring specifically to FAR Class Deviation 26-04, Rev. 1 for FAR Part 16.

7.2 All costs associated with the preparation of the Contractor’s order proposals will be at the Contractor’s expense.

7.3 When a requesting office identifies a need that is within the scope of this IDIQ contract, the requesting office’s CO and COR shall follow all Headquarters/Component procedures for ordering off a single-award IDIQ contract.

7.4 IDIQ orders may only be issued from the date of the IDIQ contract establishment through the IDIQ contract’s expiration date. The maximum period of performance for the order after the expiration date of the IDIQ contract shall be no longer than twelve (12) months.

7.5 Each order issued under this IDIQ contract will include the following information, as applicable:

(1) IDIQ contract number and order number;

(2) Date of the order;

(3) Description of the work to be performed;

(4) The work schedule, period of performance, or required completion date (include the requesting office’s typical hours of operation, if applicable);

(5) Place of performance;

(6) Deliverables;

(7) CLIN number and description, quantity, unit price, and extended total;

(8) The firm-fixed-price to complete the requirements or labor-mix table with labor categories and rates identified;

(9) The security requirements;

(10) The payment schedule; and

(11) Accounting and appropriation data.

7.6 Special Requirements for T&M and LH Orders

For each order against this IDIQ contract that is issued on a T&M or LH basis, additional provisions and clauses required for and/or applicable to T&M or LH services will be incorporated by the Component ordering office in its RFP and the resultant task order award.

8.0 Organizational Conflicts of Interest Notice

The Offeror shall be aware that they may be deemed ineligible to participate in task orders by reason of an organizational conflict of interest (OCI) (see RFO FAR 9.5). The Contractor’s eligibility or ineligibility related to the existing or potential OCI to participate in task orders is determined by the task order level CO.

9.0 Termination

Notwithstanding any other provision relating to this IDIQ contract, DHS may terminate the IDIQ contract at any time in accordance with RFO FAR 52.212-4 (l) or (m) (FAR Class Deviation 25-21 Rev.2.) Any disputes will be handled in accordance with RFO FAR 52.212-4 (e).

10.0 Discounts

The Contractor is encouraged to provide additional discounts at the order level from its IDIQ established rates for any contract line items (CLINs). The Contractor shall make efforts to have any discounted rates, which are given to DHS Components in future orders and are more advantageous than the IDIQ rates, available for other future Components orders.

The discount pricing established at the IDIQ level shall be maintained throughout the life of the IDIQ, unless a price adjustment is justified and incorporated by the IDIQ CO.

The IDIQ labor category list may be updated during the term of the IDIQ. Labor categories may be added or removed at the IDIQ level. This will require a modification, subject to approval by the CO and COR. Labor rates may be adjusted down but not up during the term of the IDIQ.

11.0 Travel

The Contractor may be required to travel to support the order requirements. All travel required by the Government, when the travel destination is beyond a 50-mile radius of the Contractor’s primary work location (either the assigned DHS onsite facility or the Contractor’s corporate office) will be reimbursed to the Contractor in accordance with the Federal Travel Regulations and RFO FAR 31.205-46 FAR Class Deviation 25-12, for FAR Part 31[footnoteRef:4]. The contractor shall be responsible for obtaining advance COR approval (electronic mail is acceptable) for all reimbursable travel in advance of each travel event. The travel requirement will be either in the contiguous United States (CONUS) or outside the contiguous United States (OCONUS). [4: FAR Class Deviation 25-12, Rev. 1 for FAR Part 31 was issued as part of the Revolutionary FAR Overhaul (RFO), which was implemented in response to Executive Order 14275, Restoring Common Sense to Federal Procurement, signed April 15, 2025. Any subsequent citations to FAR Part 31 in this document will be cited as “RFO FAR” for brevity, and are referring specifically to FAR Class Deviation 25-12, Rev. 1 for FAR Part 31.”]

12.0 Other Direct Cost (ODC) - Other than Travel

Materials and supplies are separate and distinct from those items included in the fixed rate or fixed price portions of the contract or included in the contractor's indirect rates. The contractor shall not charge the Government for materials/supplies that are priced in the fixed rates or fixed price portions of the contract or included in the indirect rates.

13.0 INSPECTION AND ACCEPTANCE

Clauses Incorporated by Reference (RFO FAR 52.252-2) (FEB 1998)

RFO

FAR Clause Title Date 52.212-4 Contract Terms and Conditions—Commercial Products and Commercial Services.

(APR 2026)

(DEVIATION 25-21 Rev 2) 52.212-4 Contract Terms and Conditions—Commercial Products and Commercial Services. Alternate I

(APR 2026)

(DEVIATION 25-21 Rev 2)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at FAR Overhaul - FAR Part Deviation Guidance | Acquisition.GOV.

13.1 Acceptance

a) Acceptance of all work and effort under the associated Task Orders shall be accomplished in writing by the Task Order Contracting Officer or their duly designated representative.

b) The basis for acceptance shall be in compliance with the requirements set forth in the Statement of Work, the terms and conditions of this contract, and other terms and conditions specified at the Task Order level. Services and/or deliverable items rejected shall be corrected in accordance with the applicable clauses.

c) Reports, documents and narrative type deliverables will be accepted when all discrepancies, errors or other deficiencies identified in writing by the government have been corrected.

d) Non-conforming products or services will be rejected or revised as directed by the Task Order CO or COR as specified in the Statement of Work. Unless otherwise agreed by the parties, deficiencies will be corrected within five (5) business days of the rejection notice. If the deficiencies cannot be corrected within the specified period, the Contractor will immediately notify the Task Order Contracting Officer of the reason for the delay and provide a proposed corrective action plan within ten (10) business days.

14.0 DELIVERIES OR PERFORMANCE

Clauses Incorporated by Reference (RFO FAR 52.252-2) (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at FAR Overhaul - FAR Part Deviation Guidance | Acquisition.GOV. https://www.acquisition.gov/far-overhaul/far-part-deviation-guide

RFO

FAR Clause

14.1 IDIQ Contract Period of Performance/Ordering Period

The Period of Performance of this IDIQ contract, which will also be referred to as the Ordering Period, will be a 12-month base ordering period with four (4) 12-month optional ordering periods. The period of performance dates are as follows:

* Actual dates will be completed at award.

Orders may be issued at any time during the IDIQ contract period of performance and may extend for a period of twelve (12) months after the expiration date of the IDIQ contract. The period of performance of each order will be specified at the order level.

14.2 Hours of Operation

Contractor employees shall be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under the Statement of Work. Contractor employees shall perform all work on a 24x7x365 basis.

The Contractor will be required to provide services on the following federal holidays in support of this mission critical contract.

· New Year's Day - 1 January

· Martin Luther King's Birthday - Third Monday in January

· Inauguration Day – January 20 (or 21st if the 20th is a Sunday)

· Washington’s Birthday - Third Monday in February

· Memorial Day - Last Monday in May

· Juneteenth – 19 June

· Independence Day - 4 July

· Labor Day - First Monday in September

· Columbus Day - Second Monday in October

· Veterans Day - 11 November

· Thanksgiving Day - 4th Thursday in November

· Christmas Day - 25 December

14.3 Deliverables

(a) Contract deliverables shall be in accordance with the Statement of Works.

(b) All applicable Task Order deliverables, their required delivery dates, destination of delivery, and schedule for completion of work to be performed will be specified in Task Orders issued under this IDIQ contract, as applicable.

(c) For purposes of delivery, all deliverables shall be made by close of business (COB) 4:30 P.M. local time at destination, Monday through Friday, unless stated otherwise in a Task Order.

(d) All deliverables submitted in electronic format shall be free of any known computer virus or defects. If a virus or defect is found, the initial deliverable will not be accepted. The replacement file shall be provided within two (2) business days after notification of the presence of a virus or defect.

(e) In addition to the deliverables required by this contract, additional applicable deliverables may be required, where their specific format and delivery schedule will be specified in the individual Task Orders issued under this IDIQ contract.

15.0 Contract Accounting and Administration Data

Accounting and appropriation data for obligations under the contract will be set forth on individual Task Orders.

15. 1 Primary Government Roles and Responsibilities

The following subsections describe the roles and responsibilities of individuals and/or authorized users who will be the primary Points of Contact (POC) for the Government on matters regarding contract administration as well as other administrative information. The Government reserves the right to unilaterally change any of these individual assignments at any time.

15.2 NCCS 2.0 Contracting Officer (CO) – IDIQ Contract Level

The IDIQ contract CO is the sole and exclusive Government official with actual authority to administer and modify the terms and conditions of the IDIQ contract, monitor the Contractor's performance in the areas of IDIQ contract compliance and IDIQ contract administration, and assist the Contractor and OCOs on matters related to the IDIQ contract’s terms and conditions. The Contracting Officer shall authorize any such revision in writing. In addition, the IDIQ CO makes all final decisions pertaining to within scope determination requests.

The IDIQ Contract CO may delegate routine administrative functions to an appointed Federal employee.

Contracting Officer:

Name: Tisha Blue-Warren Email: Tisha.Blue-Warren@hq.dhs.gov

Contract Specialists:

Name: Nicole Belanger Email: Nicole.Belanger@hq.dhs.gov

Name: Michael Lipperini Email: Michael.Lipperini@hq.dhs.gov

15.3 NCCS 2.0 Contracting Officer’s Representative (COR) – IDIQ Contract Level:

The Contracting Officer will designate in writing a Contracting Officer’s Representative (COR) to assist in monitoring the work under this IDIQ. The COR is responsible for the technical administration of the IDIQ and technical liaison with the Contractor. The COR is not authorized to change the scope of work or specifications as stated in the IDIQ, to make any commitments or otherwise obligate the Government or authorize any changes which affect the IDIQ ceiling, rates, delivery schedule, period of performance, or other terms or conditions. The Contractor will receive a copy of the COR Appointment Letter outlining the roles and responsibilities of the COR. A COR has no actual, apparent, or implied authority to make any commitments or changes that affect price, quality, quantity, delivery, or other terms and conditions of the IDIQ contract or any task order, nor in any way direct the Contractor or its subcontractors to operate in conflict with the IDIQ contract’s or task order’s terms and conditions.

The NCCS 2.0 IDIQ contract COR is responsible for the receipt and acceptance of the IDIQ-level deliverables and reports and past performance reporting for the NCCS 2.0 IDIQ contract. The COR supports the NCCS 2.0 IDIQ contract CO in the general management of the program. The NCCS 2.0 IDIQ contract COR will be:

The IDIQ contract COR for this contract will be identified by the IDIQ contract CO through a written designation. A copy of the letter of designation with specific duties and responsibilities will be provided to the Contractor.

15.4 Order Level Contracting Officer (CO)

Only the designated IDIQ Contracting Officer or a warranted DHS Office of Procurement Operations Contracting Officer are authorized to issue orders against this Contract. This is a decentralized DHS Department Wide IDIQ Contract in support of the Office of the Chief Information Officer. All DHS Components and offices are authorized to issue orders off of this IDIQ Contract.

15.5 Order Level Contracting Officer Representative (COR)

Task Order COs may designate individual Task Orders Level Contracting Officer Representative (COR) that will be responsible for the day-to-day coordination of that Task Order. The COR for each Task Order will be appointed by the Task Order CO through a written designation. A copy of the letter of appointment with specific duties and responsibilities will be provided to the Contractor.

15.6 Award of Orders Under the Contract

Each Order issued against this IDIQ Contract will, at a minimum, include the following information as applicable:

(1) IDIQ Contract number and Delivery/Task Order number;

(2) Date of the order;

(3) Description of the service(s) to be acquired and/or work to be performed or supplies to be delivered;

(4) The period of performance, or required delivery date;

(5) Place of performance

(6) Deliverables

(7) Contract Line-Item Number (CLIN) and description, quantity, unit price and extended total

(8) Accounting and appropriation data

15.7 Task Order Placement Procedures

The Ordering Contracting Officer (OCO) must negotiate and administer delivery/task orders in accordance with the ordering procedures set forth in this IDIQ Contract. For products/services pre-priced in the IDIQ contract, the OCO can directly issue a delivery/task order to the IDIQ contract holder. For products/services not pre-priced in the IDIQ contract, the OCO shall:

1) Ensure the products/services are in scope of the contract and consult with the IDIQ CO/COR if needed

2) Submit a Request for Quotation/Proposal to the IDIQ contract holder; The Contractor shall include a detailed description of any items added and provide evidence in the Quotation/Proposal that competitive proposals were obtained for pricing offered to the Government in accordance with the contractor’s approved purchasing system

3) Evaluate the Quotation/Proposal and conduct cost/price analysis to ensure that the price is fair and reasonable prior to making an award

Individual orders will detail products or services required, in addition to any other order-specific information. Orders will be within the scope, issued within the period of performance, and be within the maximum value of the IDIQ contract. Only the Contracting Officer may modify the IDIQ contract to change the scope, period, or estimated value.

15.8 Invoice Preparation and Submission

Please see RFO FAR 52.212-4(g) (APRIL 2026)(DEVIATION 25-21 Rev 2).

Invoice instructions will be specified at the Task Order Level. Unless otherwise stated in the Task Order, the Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to include at a minimum, the following information:

(a) Name and address of the Contractor;

(b) Invoice date and number;

(c) Contract number, contract line item number (CLIN) and delivery order number;

(d) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(e) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(f) Terms of any discount for prompt payment offered;

(g) Name and address of official to whom payment is to be sent;

(h) Name, title, and phone number of person to notify in event of defective invoice; and

(i) Electronic funds transfer (EFT) baking information.

All invoices shall be submitted to the “Designated Billing Office” and/or “Designated Payment Office” address specified in each Task Order. Invoices will be handled in accordance with the Prompt Payment Act and payment will be made for items accepted by the Government that have been delivered to the delivery destination set forth in each delivery order.

Invoice for a time-and-material or labor-hour delivery order shall be billed and processed in accordance with RFO FAR 52.212-4, Alternate I (APRIL 2026)(DEVIATION 25-21 Rev 2).

The Contractor shall submit one invoice by the 5ᵗʰ business day of each month. Contract Line Item Number (CLIN) for each billed item:

Firm Fixed Price (FFP) CLIN – The Contractor shall bill in equal installments as identified by the associated CLIN Schedule in the task order.

The Contractor shall submit invoices electronically to the address below: E-mail:

TBD

Simultaneously provide an electronic copy of the invoice to the following individuals at the addresses below:

ATTN: Contract Specialist - TBD ATTN: Contracting Officer – TBD ATTN: Contracting Officer Representative (COR) – TBD

The contractor shall submit invoices to the email address above. Additionally, the contractor shall prepare and submit a sufficient and procurement regulatory compliant invoice and receiving report for technical certification of inspection/acceptance of services and approval for payment. The contractor shall attach backup information to the invoices and receiving reports substantiating all costs for services performed. The receiving agency’s written or electronic acceptance by the COR and date of acceptance shall be included as part of the backup documentation. If the invoice is submitted without all required back up documentation, the invoice shall be rejected. The Government reserves the right to have all invoices and backup documentation reviewed by the Contracting Officer prior to payment approval.

16.0 SPECIAL CONTRACT REQUIREMENTS

16.1 Authorized Users

This IDIQ contract is available for the use by only the DHS OPO Contracting Officers and the Office of the Under Secretary of Management unless delegated authority is given to other DHS Contracting Officers.

All Task Order solicitations must be sent to the IDIQ contract COR at the same time they are sent to the Contractor. The Contractor shall not provide a response to any Task Order solicitation that the IDIQ contract COR was not copied on.

16.2 Training

The Government will not allow costs, nor reimburse costs associated with the Contractor training employees to attain and/or maintain minimum personnel qualification requirements of this IDIQ contract or any Task Order.

16.3 Clause Refresh

DHS reserves the unilateral right to update the clauses in this contract based upon changes to the RFO FAR or the Homeland Security Acquisition Regulation (HSAR) upon written notification to the contractor or as a result of a mutual agreement of the parties.

16.4 Government Furnished Property (GFP)

The Government may furnish, entirely at its own choice, to the Contractor certain property to be used on-site on a no-cost-for-use basis, as necessary for the technical performance of the IDIQ contract. The Contractor shall use all reasonable care in protecting said property from damage or losses incurred, and will immediately advise the IDIQ contract COR of any repairs needed, damages or losses incurred, replacement required, etc. In no event shall any item of property, other than office operating supplies, be relocated or disposed of without the expressed authorization of the IDIQ contract COR.

Thirty (30) calendar days prior to the end of the IDIQ contract’s ordering period, or upon termination of the IDIQ contract, the Contractor shall furnish to the IDIQ contract COR a complete inventory of all Government Property in its possession under the contract that has not been tested to destruction, completely expended in performance or incorporated and made a part of a deliverable end item. The IDIQ contract COR will furnish disposition instructions on all listed property which was furnished or purchased under the IDIQ contract.

Additional GFP will be specified in individual Task Orders.

16.5 Government Furnished Information (GFI)

GFI will be specified in individual Task Orders.

Contractor Acquired Property If the Contractor is required to purchase property to perform this IDIQ contract or an associated Task Order, compliance with the procedures of RFO FAR Part 45, Government Property, is required.

16.6 Disclosure and Avoidance of Inherently Governmental Functions In accordance with RFO FAR Subpart 7.5, Inherently Governmental Functions, no personal services shall be performed under this IDIQ contract or any associated Task Order. No Contractor employee will be directly supervised by a Government employee. All individual Contractor employee assignments, and daily work direction, shall be given by the applicable employee supervisor. If the Contractor believes any Government action or communication has been given that would create a personal services relationship between the Government and any Contractor employee, the Contractor shall promptly notify both the IDIQ Contract and Task Order Contracting Officers of this communication or action.

The Contractor shall not perform any inherently governmental actions as defined by RFO FAR Subpart 7.5. No Contractor employee shall hold him or herself out to be a Government employee, agent, or representative. No Contractor employee shall state orally or in writing at any time that he or she is acting on behalf of the Government. In all communications with third parties in connection with this contract, Contractor employees shall identify themselves as Contractor employees and specify the name of the company for which they work. In all communications with other Government contractors in connection with this contract, the Contractor employee shall state that they have no authority to in any way change the IDIQ contract or Task Order and that if the other contractor believes this communication to be a direction to change their contract or Task Order, they should notify their Contracting Officer and not carry out the direction until a clarification has been issued by their Contracting Officer.

16.7 Disclosure of Information

16.7.1 The contractor is reminded that information incorporated into the IDIQ or into an order may be subject to disclosure under the Freedom of Information Act (FOIA).

All items that are confidential to business, contain trade secrets, proprietary or personnel information shall be clearly marked. If such items are not marked, all information contained within the documents submitted will be deemed releasable. Marking of items will not necessarily preclude disclosure when DHS determines disclosure is warranted by FOIA.

This section presents the general requirements applicable to NCCS 2.0 Support Services Contractor.

16.7.2 Any information made available to the IDIQ Holder by the Government must be used only for the purpose of carrying out the provisions of this IDIQ and all subsequent orders and must not be divulged or made known in any manner to any person except…