Draft Guards SOW 2-24-2025.pdf

STATEMENT OF WORK – WJHTC ARMED SECURITY GUARDS, 2/24/2025

Table of Contents

1.0 Background

2.0 General Requirements

2.1 Contractor Relationship with Local Agencies

3.0 Scope

3.1 Contract Management

3.1.1 Contractor Business Requirements

3.1.2 Program Management

3.1.3 Program Management Plan

3.1.4 Program Management Reviews

3.2 Key Personnel

3.2.1 Program Manager Qualifications, Requirements and Responsibilities

3.2.2 Guard Supervisor Qualification, Requirements and Responsibilities

3.3 Contractor Guard Staffing Requirements

3.3.1 Annual Post Assignment Table

3.3.2 Post Assignment Specific Duties – FAA

3.3.3 Post Assignment Specific Duties – TSL

3.3.4 Recall System and Surge/Task Hour Requirement

3.3.5 Contractor Guard Qualifications and Requirements

3.3.6 Personal Traits

3.3.7 Education and Experience

3.3.8 Written and Oral Communication Skills

3.3.9 Physical Examination and Drug Testing Requirements

3.3.9.1 Physical Examination

3.3.9.2 Initial Random, and Recurring Screening for Illegal Drugs

3.3.9.3 Government Requested Drug Screening

3.3.9.4 Physical Conditions

3.3.10 Standards of Conduct

3.3.10.1 Disorderly Conduct

3.3.10.2 Neglect of Duties

3.3.10.3 Criminal Actions

3.3.10.4 Illegal Drugs

3.3.11 State and Local Licenses

3.3.12 Authority and Jurisdiction

3.3.13 Investigations

3.3.14 Bi-Weekly Work Schedules

3.3.15 Contractor Pre-Employment Investigation

3.3.16 Felony Convictions

3.3.17 Misdemeanor Convictions

3.3.18 Personnel and Industrial Security Requirements

3.3.19 Contract Guard Records Requirements

3.3.20 Employment of Government Personnel

3.3.21 Optional Post Assignments

3.4 Contractor Furnished Equipment

3.4.1 Contractor Furnished Equipment Table

3.4.2 Radio Communications

3.4.3 Radio Frequencies, Permits and Licenses

3.4.4 Vehicles

3.4.5 Ballistic Personal Protective Equipment (PPE)

3.4.6 Key/Access Cards/Combination Control

3.5 Firearms Requirements

3.5.1 Firearms Caliber 9mm

3.5.2 Contractor Provided Ammunition

3.5.3 Possession of Privately Owned Firearms in or on FAA-Owned or Leased Property

3.5.4 Notification and Incident Reporting of Firearms Discharge(s)

3.5.5 Individual Responsibility for Use of Firearms

3.5.6 Guard Firearms Qualification/Requalification and Standard

3.5.7 Firearms Instructor Certification

3.5.8 Contractor Firearms Required Actions

3.5.9 Failure to Comply with Certification Requirements

3.5.10 Prohibitions

3.5.11 Use of Force

3.6 Training

3.6.1 Initial Training

3.6.2 Annual Refresher Training

3.7 Contract Guard Orders

3.8 Contractor Guard Manual

3.9 Contractor Reports and Log Requirements

3.9.1 Incident Reports

3.9.2 Daily Desk Log

3.9.3 Daily Visitors Log

3.9.4 Lost and Found Log

3.10 Duty Requirements

3.10.1 Access Control

3.10.2 Screening of Visitors

3.10.3 Screening of Vehicles

3.10.4 Random Screening of Employees and Employee Vehicles

3.10.5 Government Assessment of Screening Proficiency

3.10.6 Visitor Processing

3.10.7 Patrol and Response

3.10.8 Active Shooter/Violence Response

3.10.9 Traffic and Pedestrian Control

3.10.10 Mass Exodus Plan Response

3.10.11 Escort Services

3.10.12 Gate/Building Opening and Closing

3.10.13 Execute Colors

SOW Attachments to be provided later

• Government Furnished Equipment (GFE) (provided upon award) DOD Contract Security

Classification Specification Form DD254 New Jersey Revised Statues Title 2C-NJ Code of Criminal Justice

• Section 2C:58-4 – Permits to Carry Handguns Certification of Physical Qualifications

Form Certification of Drug Testing Form

• Lautenberg Amendment IAW 18 USC 922 and Certification Form Contractor Vehicle

Security Decal Placement

• Contract Security Officer Firearms Qualification Course of Fire (CoF) and Certification

Form

• New Jersey Revised Statutes Title 2C – NJ Code of Criminal Justice Section 2C:3-4 to

2C:3-9 – Use of Force

• Incident Report Form Desk Log Sample Form Lost and Found Report Form Active

Shooter Training Example

• Facility Buildings List (provided upon award) Fence Map (provided upon award)

• NG Order 1600.30B William J. Hughes Technical Center Facility Security Plan (provided upon award)

• National Order 1600.69C, Facility Security Management Plan (provided upon award)

1.0 Background

The Federal Aviation Administration (FAA) William J. Hughes Technical Center for Advanced

Aerospace (WJHTC or Technical Center) is the property to be protected and includes all FAA buildings, laboratories, facilities, gates and grounds within the FAA Technical Center, Atlantic

City International Airport, New Jersey, 08405. The property consists of approximately 5,059 acres, 11 miles of perimeter fence, over 200 buildings and a small remote Technical Center facility in Hammonton, NJ. Additionally, contract guard services are required at the

Transportation Security Laboratory (TSL), located within the Technical Center property, consisting of a secure, 12-acre main campus with 70,000 square feet of office and laboratory space. The TSL has various office and warehouse buildings, two explosives laboratory buildings and explosive storage areas. The Technical Center property is also home to the Federal Air

Marshal Service (FAMS), the United States Coast Guard Air Station Atlantic City, U. S.

Marshals Service and the New Jersey Air National Guard 177th Fighter Wing.

2.0 General Requirements

The following is a representative listing of general duties and responsibilities to be performed by

Guard personnel at Technical Center facilities. Performance of this work must be carried out in such a manner that causes minimal interruption to or interference with proper execution of government business. The Contractor must ensure that all security violations are properly documented and reported to the Contracting Officer's Representative (COR)/Alternate

Contracting Officer Representative (ACOR). The Contracting Officer (CO), COR/ACOR, Security Manager and Facility Manager have the authority to unilaterally temporarily modify patrol times, order a non-routine patrol and temporarily modify any post assignment.

1. Take appropriate action to prevent the occurrence of fires, explosions, collapses, and other catastrophes. In such an event, summon appropriate response and then notify

COR/ACOR. Assist in minimizing the effects and in restoring the area to a safe condition.

2. Safeguard and deter the commission of crimes against a person or persons, summon appropriate response forces, and assist those response forces as required. Provide emergency assistance as required. Follow emergency and contingency operating procedures as prescribed by the facility, during emergency situations. Examples of emergencies are provided in the Contract Guard Orders.

3. Deter and report damage, pilferage, removal, secreting, misappropriation, misuse, larceny, theft, or other improper or unlawful threats to, or disposition of Government or personal property or acts of espionage, sabotage, or wrongful destruction within the facilities or grounds.

4. Apprehend and detain all suspicious persons, or those who gain or attempt to gain unauthorized access to the facility, for release to local law enforcement authorities.

5. Safeguard and protect all Government classified, proprietary and sensitive information, documents, material and equipment. Enforce the established policies and procedures for controlling the removal of property and documents from the facility.

6. Investigate and report any suspicious activity in accordance with established facility security policies and procedures.

7. Monitor, assess, and respond to alarms. Investigate and report any suspicious activity in accordance with established security policies and procedures.

8. Conduct visual inspections of the inside of all visitor passenger and delivery vehicles and review the manifest before access to the facility.

9. Conduct random individual and vehicle inspections as directed by COR/ACOR.

10. Enforce the facilities rules and regulations governing control of parking and all vehicular and pedestrian traffic. Deter and report unauthorized individual and/or vehicular activities on the facility.

11. Ensure qualified, trained relief Contractor Personnel are on duty as a replacement for any

Contractor Personnel deemed unable to perform the assigned duties. The Contractor must have a qualified relief replacement available within a two-hour time frame.

12. Provide additional qualified security guards for planned events, emergencies, and ad-hoc situations as detailed in section 3.3.4, Recall System and Surge/Task Hour Requirement. The

FAA must provide the Contractor as much advanced notice as possible depending on the event(s) and or circumstances.

13. Operate, maintain, and enforce the system of personnel identification and access controls for facility personnel and visitors prescribed by established orders, policies and procedures.

14. Operate the Dispatch Center by monitoring and assessing the surveillance and intrusion detection systems. Direct patrol Guards to investigate alarms and 911 calls, contact EMS, fire department or law enforcement to respond to emergencies, answer calls to the dispatch center and respond or direct callers as necessary. Specific duties detailed in section 3.3.2.

15. Provide in writing any security deficiencies on an Incident Report form (Attachment 13

Section J of the SIR) and forward them in an expeditious manner to the COR/ACOR.

Incident reporting detailed in section 3.9.1.

16. Maintain a written daily desk log (sample form - Attachment 14 Section J of the SIR) of all patrols, incidents, alarms, shift change, visitors, etc. This log will be emailed, the next day, to a list of recipients provided by the COR. Desk logs are detailed in section 3.9.2

17. Receive, receipt for, and secure prohibited personal property as well as, lost and found articles pending transfer to appropriate authorities. Lost and found detailed in section 3.9.4.

18. Receive, receipt for, secure, issue, and account for all keys that issued to the Contractor or placed under the Contractor's control.

19. Make appropriate checks using the Physical Access Control System (PACS) to record patrolled areas.

20. Ensure that all exterior doors are secured.

21. Perform escort duties as required by security policies and procedures for the facility or at the direction of the COR/ACOR.

22. Provide written and verbal reports as required by existing policies and procedures.

23. Screen, evaluate and process facility visitors using a metal detection device.

24. Operate x-ray equipment to screen, evaluate and process mail and packages entering the facility.

25. Operate Government furnished vehicles for the performance of this contract.

2.1 Contractor Relationship with Local Agencies

The Contractor will maintain close working relationships with appropriate local agencies, including police, public safety, public works, fire and emergency management departments and agencies of the respective cities, counties and states. Egg Harbor Township Police Department is the first responder for criminal or motor vehicle accidents and South Jersey Transportation

Authority (SJTA) Fire Department and EMS is the first responder for fire and medical emergencies. Other Police Departments and Federal Law Enforcement Agencies that have law enforcement jurisdiction in and around the Technical Center are Hamilton Township Police

Department, United States Marshalls, Federal Air Marshalls, 177th Fighter Wing Security

Forces, New Jersey State Police, Galloway Township Police Department, and the Atlantic

County Special Weapons and Tactics (SWAT) Team.

3.0 Scope

The Contractor must furnish all labor, supervision, materials, uniforms, equipment, vehicles, training, permits, licensing, clearances, physicals examinations, drug testing and management necessary to provide guard services in accordance with the stated requirements of this contract.

The only exception is the Government will provide Building 320 – Security Operations Center

(SOC) and any Government Furnished Equipment (GFE) identified in Attachment 04 – Section J of the SIR. The Contractor must implement all necessary scheduling, personnel and equipment control procedures to ensure timely accomplishment of all contract requirements.

3.1 Contract Management

3.1.1 Contractor Business Requirements

The Contractor’s primary business must be providing contract guard services with armed guards.

The Contractor must possess and maintain State certificates and licenses to the extent such certificates or licenses are required to obtain guard license or weapons permits. The

Contractor must submit a copy of the state certificate or licenses to the COR no later than fifteen (15) calendar days prior to the start of the contract. If the necessary certificates or licenses are not obtained prior to the submission date, noted above, the Contractor must submit proof of application submission with all fee payments and successful completion of all prerequisites for licensing to the COR no later than fifteen (15) calendar days prior to the start of the contract. The Contractor must provide fully trained and qualified guards by contract start date.

The Contractor must also provide evidence that all personnel assigned under this contract possess a Secret Clearance and that the Contractor has a DD Form 254, Department of

Defense Contract Security Classification Specification Attachment 05 included Section J of the SIR.

The Contractor must provide a Program Manager, 4 primary (3-FAA and 1-TSL post assignments) and 3 alternate Supervisors and a minimum staffing of at least 50 Full-time

Equivalent (FTE) Guard personnel that have met all qualifications and requirements of this contract. The Program Manager, Supervisors and guards will all carry firearms in accordance with New Jersey Revised Statues Title 2C:58-4, Permits to Carry Handguns, Attachment 06 –

Section J of the SIR, regardless of where the guard makes application for their permit to carry. All positions on this contract, armed and unarmed, will possess a Secret Clearance.

3.1.2 Program Management

The Contractor must provide a description of the program management process, as described in Section 3.1.3, for contract management, including liaisons and communications between the Government and the Contractor. The Contractor must manage all requirements to assure adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to: training, planning, scheduling, report preparation, establishing and maintaining records, and quality control.

The Contractor must provide an adequate qualified staff of Guard personnel. The Contractor must perform unannounced inspections of their Guard’s performance at least once a month during each guard shift. The supervisor will ensure that guards are adhering to Contract

Guard Orders and Contractor Guard Manual. The Contractor will provide a written report to the COR documenting these inspections, by documenting them in the daily desk log. The

COR/ACOR may determine post inspections, as required. The date and time must be noted in the daily desk log. The Contractor must ensure that the supervisor has sufficient time to conduct these required inspections and carry out their supervisory responsibilities in accordance with this contract.

3.1.3 Program Management Plan

The Contractor must provide a written program management plan, which provides a description of the program management processes for contract management, including liaison and communications between the Government and the Contractor. The program management plan must, in the Contractor’s own format, address at a minimum, the following topics:

1. Organizational structure that illustrates the hierarchy of Contractors with their roles and responsibilities;

2. Communications procedures that describe the process of distributing information from the Government and ensuring that issues that arise are passed to the appropriate management level within the organization and resolved quickly and efficiently;

3. Escalation procedures that will ensure the resolution of issues that may arise at a facility. This will include the identification of the person who will address issues, by title if not by specific name;

4. The processes for handling staffing shortfalls due to personnel transfer, resignation or any other factor that results in the guard staffing falling below the required levels.

3.1.4 Program Management Reviews

The Contractor must conduct quarterly program management reviews that will provide the

Government with information on the status of the contract and the Contractor’s assessment of issues and solutions. The first review will occur in the third month after the contract start date, and every three months thereafter.

The review will include at a minimum the following:

1. Notification of personnel changes/issues (hires, dismissal or duty station changes, etc.);

2. Incidents that have occurred during the preceding quarter as well as unresolved issues or concerns;

3. Status of annual/recurring training including a schedule of planned firearms certifications/re-certifications, status of random drug testing;

4. Documentation and verification of SOW compliance to be presented by the Program

Manager;

5. Other issues as requested by the COR/ACOR.

3.2 Key Personnel

The Program Manager and Supervisors are Key Personnel. Program Manger must be employed by the Prime Contractor Offeror. The personnel occupying these positions may not be changed without advance written notification to the CO and COR with the CO's approval. The Contractor must submit a justification, including proposed substitution and qualifications in sufficient detail to permit evaluation of the impact on the contract.

3.2.1 Program Manager

1. Qualifications

The Program Manager must have 5 years of experience, within the past 10 years, as a law enforcement officer with at least 2 of those years as a supervisor of at least 20 officers, or equivalent leadership experience within a local/state/federal/military law enforcement unit. The Program Manager must possess a Bachelor’s Degree or higher in a related field from an accredited college or university. In addition, the Program Manager will also meet all requirements in 3.3.5 Guard Qualifications and Requirements and 3.5 Firearms

Requirements. The Program Manager must possess a Secret Clearance as noted under

3.1.1 Contract Management.

2. Requirements

The Program Manager will be on-site during normal duty hours at the Security

Operations Center (SOC). Normal duty hours are 0800 to 1630 Monday through Friday, except holidays, or other times as agreed upon by the COR. The Program Manager will designate the day shift supervisor(s) as a deputy/alternate Program Manager when on-leave or otherwise unavailable and notify the COR/ACOR who that individual is and how they can be contacted. The Program Manager will meet with COR/ACOR at a mutually agreed upon time and day each week and additional days as needed for briefings. It is expected and required that the Program Manager be available for other meetings and at other than normal duty hours should emergencies or unanticipated events demand. After normal work hours or on weekends or holidays, Program Manager or the alternate(s) must be available within two (2) hours and provide CO and COR with respective contact telephone and/or cell phone numbers and an email address.

3. Responsibilities

The Program Manager provides for overall management and supervision of the contract and has complete authority to act on behalf of the Contractor. They are the liaison between the Government and Contractor. The Program Manager assumes responsibilities for work performance and overall supervision of contract Supervisors, Guards and

Computer Operators. The Program Manager has the authority to accept notices of deductions, inspection reports and all correspondence on behalf of the Contractor. The

Program Manager must completely understand the operational requirements of the contract to include the requirements of the Supervisors, Guards and Computer Operators.

The Program Manager has overall responsibility for implementing, monitoring, and upgrading the program management plan, section 3.1.3, and overall responsibility for ensuring the workforce complies at all times with the requirements of the contract and direction from the COR/ACOR. The Program Manager must understand the operation and equipment required for each post and the contents of Contract Guard Orders and

Contractor Guard Manual. The Program Manager will have daily contact with supervisory staff to continually evaluate guard force performance and review operational procedures.

3.2.2 Guard Supervisor

1. Qualifications

The Guard Supervisor(s) must have 3 years of experience, within the past 10 years, as a law enforcement officer with at least one (1) of those years as a supervisor of at least 5 officers, or equivalent leadership experience within a local/state/federal/military law enforcement unit. The Guard Supervisor(s) must possess an Associate Degree or higher in a related field from an accredited college or university. In addition, the supervisor(s) will also meet all the requirements in 3.3.5 Guard Qualifications and Requirements and

3.5 Firearms Requirements. The Guard Supervisor(s) must possess a Secret Clearance as noted under 3.3.1 Contract Management.

2. Requirements

The supervisor must:

a. Provide supervision of Guard personnel to ensure compliance of all contract requirements;

b. Perform unannounced inspections of their guard performance bi-weekly during each guard shift. The COR may determine specific post inspections, as required. The date and time must be noted in the daily desk log;

c. Contractor must ensure that the Guard Supervisor has sufficient time to conduct these required inspections and carry out their supervisory responsibilities in accordance with this contract.

3. Responsibilities

a. The Guard Supervisor is the Contractor’s day-to-day representative; a Guard

Supervisor will be on-site 24/7 and must be available at all times to receive and implement orders or special instructions from the CO, COR/ACOR, Security

Manager and/or Facility Manager, particularly during emergency situations and matters which affect the operation, protection or security of the Technical Center. The day-shift Guard Supervisor is designated as the deputy/alternate for the Program

Manager in their absence. The name and contact information will be provided to the

COR/ACOR.

b. The Guard Supervisor must provide supervision ensuring that each post is staffed, as required, that guards are properly uniformed and present a neat appearance, and that each guard is familiar with their post and specific duties. Such supervision will include an informal "guardmount" during which relief personnel must be assembled for inspection, arming, announcements, and a general transfer of information by

Guard Supervisor from one shift's personnel to the next.

This is in addition to the time required for posting and relief of personnel.

c. The Guard Supervisor must:

• Exercise individual judgment as to staffing, scheduling and utilizing Guard personnel;

• Provide to the CO/COR a current list of available guards upon request. This list will consist of individuals who meet all guard requirements of this contract.

The Contractor will be responsible for maintaining this list with current information and will supply the CO/COR with a new list whenever changes occur;

• Exercise supervisory responsibilities over the operation of the guard force to ensure that the required services are provided on a consistent and continuous basis;

• Serve as the contact point between the Contractor and the COR/ACOR. The

Guard Supervisor must receive and handle all instructions from the COR/ACOR and ensure they are properly implemented by the guard force;

• Receive complaints, violations of guard instructions and initiate corrective action;

• Conduct an FAA approved security orientation by the most expeditious means available and provide a written follow-up report of the incident within 24-hours.

3.3 Contractor Guard Staffing Requirements

The Contractor must provide a sufficient number of qualified personnel in accordance with section 3.1, to perform the guard services described in this contract. The specific staffing requirements are provided below the Annual Post Assignments Table 3.3.1. In addition to these specific post assignment requirements, guards must perform the Duty Requirements in Section

3.10. Computer Operator (unarmed) and Dispatcher (armed) work requirements are provided in

Post Assignment Specific Duties 3.3.2, 1 and 2.

Contractor personnel must not exceed forty hours per week to include related Post Associated

Time (PAT). PAT is defined as time required for weapons or equipment issue and turn in, and pre and post– shift briefings (guardmount) and is included in the total cost of the contract. Contractor personnel must have at least eight (8) hours of non-duty time between shifts. Contractor personnel shifts must not exceed twelve (12) consecutive hours in one shift to prevent a lack of alertness and safety issues.

The Contractor must provide shift relief for Contractor personnel during meals and scheduled breaks as required by Federal, State, and local law. At no time may a guard leave their post until properly relieved.

During short time periods that posts are not staffed (bathroom breaks, etc.), the posts must be considered part of the perimeter and controlled by the roving patrol. If the guard must permanently leave the post, it must be filled by another on-call guard within two (2) hours.

If there is less than two (2) hours left of that shift, it may be covered by roving patrol until the next shift guard reports for duty. This does not apply to dispatcher, main gate 18a, gate 12b and

Ops Centerpost assignments. These posts must have a guard physically present at all assigned times.

3.3.1 Annual Post Assignment Table

Location Duty Hrs Days/Week Hrs/Day Total

Hrs/Year

FAA Post Assignments

Contract Program Manager

Contract Guard Supervisor

Computer Operator

SOC

Computer Operator

SOC

Guard (Dispatcher) 8760

Guard (Dispatcher) 2750

Guard (Main Gate) )18a) 8760

Guard (Gate) 12b/Patrol) 2875

Guard Patrol (Bldg.

300/316)

Guard Roving Patrol 8760

Guard Roving Patrol/Shuttle Bus

Guard Patrol/Main Gate (0630-0830*)

Guard Screening SOC 2375

Guard CEB Bldg. 2875

TSL Post Assignments

Guard Supervisor 4000

Guard TSL Bldg. 315 8760

Guard TSL Bldg. 374 8760

Observed Federal Holidays:

(The holidays are observed in accordance with the, FAA provided, Official Holiday

Schedule. Any additional holidays granted by the President are not included or observed by the Contractor).

New Year’s Day

Martin Luther King Day

President’s Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day

Christmas Day

3.3.2 Post Assignment Specific Duties- FAA WJHTC

1. Computer Operator SOC: M-F 0700 to 1600.

a. Greet and process all visitors to the Technical Center and tenant organizations by verifying valid identification and contact the sponsor/escort.

b. Visitors are to be processed and logged using "Easy Lobby" visitor management program.

c. Operate Technical Center Physical Access Control System (PACS) database, Access Key Credentialing System (AKCS), “Easy Lobby” Visitor Management

Program and other related security computer systems.

d. Answer all incoming calls to the SOC and ensure they are distributed to the appropriate Government or Contractor personnel.

e. Record and maintain records for all employee PIV cards registered in the PACS.

f. Ensure records are maintained on all vehicle traffic violations.

g. Develop special badges using the current physical security system as necessary.

h. Ensure that all FAA, Tenants, and Contractor personnel no longer employed at the

Technical Center return all PIV cards, decals, and keys in accordance with current policy and procedures.

i. Ensure received Government issued keys turned in by departing FAA, Tenants and Contractor personnel are returned to the Key Control Official.

j. Maintain vehicle identification program and issue all vehicle identification decals in accordance with current policy and procedures.

k. Oversee and maintain the Lost and Found program.

l. Current automated systems Windows 10:

1. Pegasys 2000 ® (PACS)

2. Easy Lobby® AKCS

3. Guard Lookup.

m. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders and perform other administrative functions as directed by Program Manager, Guard Supervisor, and COR/ACOR.

n. Secret security clearances are required for this position because various portions of the FAA and TSL campus, including secure office areas, are classified and contain sensitive materials handled by Government employees.

2. Dispatcher: S-S&H 0000 to 2400.

a. Monitor all Video Monitoring System (VMS) cameras, operate and ensure video recorders are functioning, monitor the Intrusion Detection System (IDS) and ensure alarms systems are operating correctly, reporting emergencies or outages.

b. Maintain daily desk log, monitor 911 phone calls and dispatch guards for well-checks, dispatch security, fire/crash, medical, and mutual aid in response to alarms, calls, airport and medical emergencies.

c. Operate the Whelen “giant voice” or other emergency notification systems, monitor security and fire/crash frequencies, answer and log phone calls to the

Technical Center Operations Center when the Operations Center is not staffed.

d. Dispatch functions serve all Technical Center buildings, two (2) on-site fire departments, the on-site U.S. Coast Guard facility, FAMS and TSL facilities and the

Atlantic City International Airport, along with other various tenant organizations and facilities.

e. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

f. Perform Work Requirements as specified in Section 3.10 and other duties as directed by the Program Manager/Guard Supervisor.

g. Secret security clearance is required for this position because various portions of the FAA and TSL campus, including secure office areas, are classified and contain

3. Guard Main Gate 18a: S-S&H 0000 to 2400.

a. Verify proper credential identification, by performing 100% visual inspection, to control access of all individuals into and out of the Center.

b. Ensure individuals without valid credentials are directed to the SOC for processing.

c. Inspect for, prevent and report unauthorized removal of FAA property.

d. Prevent the admittance of individuals carrying, possessing or using intoxicants or narcotics, unauthorized firearms and related contraband.

e. Challenge unauthorized persons seeking admittance to the property.

f. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

g. Perform Work Requirements as specified in Section 3.10 and other duties as directed by the Program Manager/Guard Supervisor.

h. Secret security clearance is required for this position because various portions of

4. Guard Gate 12b/Patrol: M-F 0630 to 1800. Gate 12b 630 to 0900 (inbound); 1100 to 1300 (inbound/outbound); 1530 to 1800 (outbound) Patrol 0900 to 1100; 1300 to

1530.

a. Verify proper credential identification, by performing 100% visual inspection, to control access of all individuals into and out of the Center.

b. Ensure individuals without valid credentials are directed to the SOC for processing.

c. Inspect for, prevent and report unauthorized removal of FAA property.

d. Prevent the admittance of individuals carrying, possessing or using intoxicants or narcotics, unauthorized firearms and related contraband.

e. Challenge unauthorized persons seeking admittance to the property.

f. Patrol parking lots, perimeter fence, buildings, and grounds and be vigilant for theft, fire, trespass and vandalism.

g. Be observant for security violations.

h. Challenge individuals without proper access identification and those removing equipment from the building.

i. Identify and report all unauthorized vehicles and activities found on the grounds of the facility.

j. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

k. Respond to emergencies as directed by the dispatcher.

l. Escort FAA, Tenant, and Contractor personnel and visitors when requested.

m. Perform Work Requirements as specified in Section 3.10 and other duties as directed by the Program Manager/Guard Supervisor.

n. Secret security clearance is required for this position because various portions of

5. Guard Patrol Buildings 300/316: S-S&H 0000 to 2400.

a. Perform patrol duties for interior of Buildings 300 and attached Building 316.

b. Be observant for security violations.

c. Challenge individuals without proper access identification and those removing equipment from the building.

d. Respond to emergencies.

e. Protect property against trespass and minimize exposure to loss by fire, theft, water leakage and negligence.

f. Be thoroughly familiar with fire, theft, robbery, bomb threat and other emergency procedures, and be prepared to assist in the evacuation of the building(s).

g. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

h. Perform Work Requirements as specified in Section 3.10 and other duties as directed by the Program Manager/Guard Supervisor.

i. Secret security clearance is required for this position because various portions of

6. Guard Roving Patrol: S-S&H 0000 to 2400.

a. Patrol parking lots, perimeter fence, buildings, and grounds and be vigilant for theft, fire, trespass and vandalism.

b. Ensure buildings are properly secured after-hours.

c. Be observant for security violations.

d. Challenge individuals without proper access identification and those removing equipment from buildings or the property.

e. Identify and report all unauthorized vehicles and activities found on the grounds of the Technical Center.

f. Respond to emergencies as directed by the dispatcher.

g. Escort visitors and Contractor or Tenant personnel when requested.

h. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

i. Perform Work Requirements as specified in Section 3.10 and other duties as directed by the Program Manager/Guard Supervisor.

j. Secret security clearance is required for this position because various portions of

7. Guard Roving Patrol/Shuttle Bus Driver – M-F 0700 to 1700.

a. Escort visitors and FAA, Contractor and Tenant personnel to and from SOC via

Government Shuttle Bus to various buildings at the Technical Center.

b. Ensure all visitors are met and properly escorted by Point of Contact (POC)/escort while on the facility.

c. Assist with larger events that take place at the Technical Center by transporting visitors in the Shuttle Bus.

d. Patrol parking lots, perimeters, buildings, and grounds and be vigilant for theft, fire, trespass and vandalism.

e. Be observant for security violations.

f. Challenge individuals without proper access identification and those removing equipment from buildings or the property.

g. Identify and report all unauthorized vehicles and activities found on the grounds of the Technical Center.

h. Respond to emergencies as directed by the dispatcher.

i. Escort Contractor and Tenant personnel and visitors when requested.

j. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

k. Perform Work Requirements as specified in Section 3.10 and other duties as directed by the Program Manager/Guard Supervisor.

l. Secret security clearance is required for this position because various portions of

8. Guard Patrol/Main Gate M-F 0630 to 1530. Main Gate (0630 to 0830* (is reference to Patrol Guard for 2nd lane open on ID check)) and Patrol 0830 1530.

a. Verify proper credential identification, by performing 100% visual inspection, to control access of all individuals into and out of the Center.

b. Ensure individuals without valid credentials are directed to the SOC for processing.

c. Inspect for, prevent and report unauthorized removal of FAA property.

d. Prevent the admittance of individuals carrying, possessing or using intoxicants or narcotics, unauthorized firearms and related contraband.

e. Challenge unauthorized persons seeking admittance to the property.

f. Assist in the performance of Building, Roving and shuttle bus patrol duties.

g. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

h. Perform Work Requirements as specified in Section 3.10 and other duties as directed by the Program Manager/Guard Supervisor.

i. A Secret Security Clearance is required for this position because various portions

9. Guard Screening SOC M-F 0700 to 1630.

a. Screening of visitors and associated items will take place at the SOC. During special events, screening of visitors and associated items will take place at the SOC and/or gate 18.

b. The following is a high-level list of screening requirements; detailed instructions for screening procedures are in Contract Guard Orders.

c. The Contractor, at a minimum, must:

1. Check packages, briefcases, containers, or any other hand-carried items

(associated items) in the possession of visitors for weapons and illegal or other contraband items.

2. Operate metal detectors/magnetometers to inspect visitors and deliveries for prohibited items.

3. Operate x-ray machine to inspect visitors' packages, equipment, and hand-carried articles for prohibited items.

4. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders. Perform Work Requirements as specified in Section 3.10 and other duties as directed by the Program

Manager/Guard Supervisor.

d. Secret security clearance is required for this position because various portions of

10. Guard Transportation Security Administration (TSA) CEB Bldgs. 157/158: M-F

0530 to1700.

a. Maintain access control and serve as initial point of contact for all visitors to the

TSA CEB Buildings 157/158.

1. Mondays are designated routine maintenance days by FAA contractors. All other days require a Work Order or approval by the CEB Manager.

2. Shuttle in/out visitors to CEB complex as requested.

3. Ensure all visitors are signed in/out.

4. Escort and monitor contractors and vendors conducting work on the complex.

5. Maintain logs, records, and documentation on all visitors.

6. Grant access and escort visitors entering the building in accordance with current policy and procedures.

b. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

c. Perform Work Requirements as specified in Section 3.10 and other duties as directed by the Program Manager/Guard Supervisor.

1. Unarm buildings in the morning. Arm buildings in the evening and ensure all access doors to B157 and B158 are locked.

2. Frequent walk-through of facility buildings and complex to ensure personnel safety.

3. Regular walk-through of facility buildings and complex to ensure facility safety.

4. Ensure explosives magazines are locked.

5. Ensure all doors are locked to B157.

6. In B158, ensure vestibule to Explosives Chemistry Lab and electrical room are locked.

7. Monitor cameras and submit WO if issues arise. If a facility issue (e.g. HVAC malfunction, clogged plumbing, gates not closing, etc.) arises in absence of personnel present, submit WO to resolve.

8. CEB management Point of Contact: Chan Heng (609-742-7688c)

d. Secret security clearance is required for this position because various portions of

3.3.3. Post Assignment Specific Duties-TSL

1. Supervisor M-F 0800 to 1600.

a. The Guard Supervisor will have experience as specified in Section 3.2 of this contract.

b. Conduct daily personnel briefings at shift change, review all reporting requirements, maintain the security event / calendar, and sustain proper staffing levels.

c. Ensure that all Guard’s assigned to each post are executing the proper standard operating procedures in accordance with the terms and conditions of this contract.

d. Assume full responsibility for operations and carry out the orders and instructions of the Program Manager.

e. The Guard Supervisors must exercise sound judgment and decision- making.

f. DHS / DOD DISCO Secret security clearances, DHS Suitability, as well as ICS

100, 200 & 300* are required for this position.

g. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

h. Perform Work Requirements as specified in Section 3.10 and other duties as directed by the Program Manager/Guard Supervisor.

i. A Secret Security Clearance is required for this position because various portions

* The ICS 100, 200 & 300 is a DHS requirement. If the applicant doesn’t already have these certifications, the TSL is willing to cover the tuition and payroll of the supervisor to obtain these certifications within a year of appointment.

2. Guard Building 315: S-S&H 0000 to 2400.

a. Serves a point of contact for all visitors to the Transportation Security Laboratory, Building 315 Campus.

b. Visitor control, staffs the Security Reception/Checkpoint area (security desk) at the interior lobby entrance to building #315. The Visitor Control is Monday – Friday, 0700 to 2145 hours.

c. Maintains access control, logs, records, and documentation on all visitors to

Building 315.

d. Grants access and escorts visitors entering building in accordance with current policy and procedures.

e. Tasks and Duties include: Prepare, maintain, and ensure accuracy and distribution of the Daily Visitor list.

f. Review and collect necessary TSL Non- Disclosure Visitor release forms.

g. Coordinate freight schedules and needs with the TSL Facility Team.

h. Register visitor’s entrance and exit to TSL, including issuing and retrieving visitor identification lanyards / badges.

i. Maintain all security daily logs and registers.

j. Ensure all TSL visitors are released only to authorized escorts.

k. Answer and direct all incoming telephone calls to TSL main telephone numbers.

l. Monitor radio transmissions and collaborate specific communications with the

Security Control Center (SCC).

m. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

n. Perform Work Requirements as specified in Section 3.10 and other duties as directed by the Program Manager/Guard Supervisor.

o. Secret security clearance is required for this position because various portions of

3. Guard Building 374: S-S&H 0000 to 2400.

a. Serve as initial point of contact for all visitors to the Aviation Security Laboratory, Building 374.

b. Maintain access control to Building 374. Maintain logs, records, and documentation on all visitors to Building 374.

c. Grant access and escort visitors entering building 374 in accordance with current policy and procedures.

d. Enforce policy that all visitors wear and properly display access badges.

e. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

f. Perform Work Requirements as specified in Section 3.10 and other duties as directed by the Program Manager/Guard Supervisor.

g. Secret security clearance is required for this position because various portions of

4. Guard Patrol and Response/Access Control M-F 0700 to 1500 & 1500 to 2300 and Asset Management M-F 0730 to 1530. All post assignments at the TSL will perform the below site specific duties:

a. Patrol & Response: The purposes of the Patrol and Response posts are to provide mobile security patrol coverage of a facility or area and to respond to emergency and non-emergency calls for service. Guard will conduct patrols in accordance with routes and schedules established in Contract Guard Orders or as directed by COR. Guard will observe, detect, respond to and report on potential or actual security violations;

and will respond to security alarms and emergencies occurring within area of assignment.

b. Screening Operations: The purposes of the Screening posts are to deter, detect, and deny the entry of prohibited or illegal items into facilities and areas. Guard will operate screening post as directed by Contract Guard Orders; There are three (3) types of screening posts; packages, FAA, Tenants and Contractor personnel/visitors, and vehicles. Guard may conduct inspections using automated technology, by manual tactile techniques such as touching and feeling, or by observation; will conduct and record performance tests of equipment, as directed. Guard will deny admittance to those persons refusing to submit to a voluntary inspection, except for those persons exempted by specific Government directive. Guard performing screening operations at X-Ray posts must rotate post duties every two (2) hours except for those locations that consist of only one Guard; and will not work any post containing equipment without prior training and/or certification on that specific equipment.

c. Traffic Control: Guard will direct traffic (vehicular and pedestrian), control parking, issue traffic courtesy violation notices, and examine surroundings for suspicious vehicles or persons, when required by Contract Guard Orders or direction of COR. Guard may identify, delay, and detain suspicious person(s), as necessary to maintain a level of security sufficient to ensure safety and protection of personnel, property, and resources.

d. Receipt, Use and Safeguarding of Keys: Guard will be responsible for receiving and utilizing keys and access control devices (i.e., “key cards,” lock combinations) required for duty. Guard will consider keys and access control devices as sensitive assets to safeguard and secure as directed by Contract Guard Orders. Keys and access control devices are Government property and will be returned to issuing agency at contract termination or when no longer needed for performance of contract. Guard will not remove keys and access control devices from facility premises unless specifically authorized by COR. Guard will immediately report missing, lost, unusable, and/or stolen keys or access control devices to COR.

e. Security and Safety Systems: Guard will monitor facility fire alarm, environmental and intrusion detection systems, closed circuit television systems, automated access control systems, package and FAA, Tenants and Contractor personnel/visitor screening systems, communications systems, and other protection devices or facility equipment located on or near post, in accordance with Contract

Guard Orders. When an alarm sounds, Guard will immediately report and record an incident. One Guard will immediately report to the outboard vehicular gate and open the gate for evacuation. A second Guard and the TSL Security Specialist will man the

TSL Security Console. The third Guard will take the visitors sign in sheet and megaphone, and report to the TSL assembly area for assist roll call. Guard must not disengage, shut off, remove, reposition, obstruct, or in any way interfere with

Government video surveillance cameras/systems. Guard will immediately notify a

Guard Supervisor, Security Specialist, and District #24 Dispatch Center if any systems under their control malfunction, fails completely, or otherwise need maintenance. During emergencies, Guards may have to perform simple emergency-related functions as prescribed in Contract Guard Orders; i.e. activate/deactivate facility systems, to include heating/ventilation/air conditioning systems; circuit breakers/switches; and plumbing valves/switches.

f. Rules and Regulations Governing Conduct on Federal Property: Guard will monitor and observe facility occupants and visitors for compliance with the Federal

Management Regulations (41 CFR 102-74) and the facility’s posted rules and regulations. Guard will also identify, report, delay, or detain those persons who violate the rules and regulations as appropriate and in accordance with the Contract

Guard Orders.

g. Physical Security, Law, and Order: Guard is to maintain physical security, law and order as prescribed by statute, regulation, and Contract Guard Orders. Guard is responsible for detecting, delaying, and/or detaining, persons attempting to gain unauthorized access to Government property or otherwise violating laws, rules, and regulations.

h. Hazardous Conditions: Guard will immediately report, in accordance with

Contract Guard Orders, potentially hazardous conditions and items in need of repair;

i.e. inoperative lights, locks, security hardware, leaky faucets, toilet stoppages, broken/slippery floor surfaces, blocked emergency routes/exits. Guard to remain vigilant in order to observe, report, and provide emergency response to a variety of hazards. Guard to activate alarms, notify appropriate authorities, and control access to hazardous zones from a remote area or safe distance.

i. Response to Injury or Illness: Guard will summon assistance in accordance with

Contract Guard Orders, in case of injury or illness to any person on federal property.

j. Emergencies: In case of an emergency condition, requiring immediate attention, Guard Supervisor and guard will take action at direction of or in coordination with

TSL Management / Security, to appropriately secure posts in accordance with

Contract Guard Orders and divert uniformed Contractor personnel from their normal assigned duties to meet condition and summon appropriate assistance as required in

Occupant Emergency Plan (OEP). The TSL Security Console must immediately notify Designated Government Official or Prime Tenant Agency, in accordance with

Contract Guard Orders, of action taken and must immediately contact District #24

Dispatch Center to report same information. Upon resolution of situation, Contractor personnel should return to their assigned posts and duties.

k. Primary Security Responses: Guard may have to act independently as primary security response until law enforcement assistance arrives.

l. Access Control and Asset Management: 0730 to 1530. For the Sensitive Assets

Management Database, the Guard assigned to this collateral duty is…